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Rock Family Dental
4224 W Sunset Ave, Springdale, AR 72762, United States
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Lo
Review №1

Dr. Orr and all the assistants are so caring and professional. My dental work looks great and feels great. This is the only dentist office I’ve been to that I have been happy to go to. Highly recommend them!

Ca
Review №2

I am very happy with the expediency in can get in to see someone when I have a problem. The staff are always friendly and attentive to detail.

Ru
Review №3

Everyone was so welcoming, and efficient. Doctor Orr was very professional and thorough. I had a great cleaning with absolutely no discomfort by a wonderful friendly technician. I was done and on my way in a timely manner!I will recommend Doctor Orr and his staff when I have an opportunity.Ruth Mathews

Fe
Review №4

The staff is so friendly and wonderful. My 12 & 13 yo loved their first visit.

Ch
Review №5

They have been great with my 3 year old. She loves to go get her teeth cleaned!

Re
Review №6

I brought my daughter yesterday there for the first time. She really enjoyed her visit. Joanna was amazing. My daughter is always afraid to go to the dental clinic but she made everything fun for her. Front desk staves are nice too. We would definitely visit again.

Bi
Review №7

The staff was amazing ,starting from the front desk to the back where all the magic is done . Making them my primary dental .

Em
Review №8

I’m new to town and stumbled across Rock Dental through my insurance. I brought my three kids for their cleanings and had a great experience! The building was spotless, the staff friendly and capable. My kids don’t usually love the dentist, but they had a great experience here!

Ro
Review №9

Dr. Orr is great explains everything very well and gives a lot of details all the girls in the office are all very nice and informative

Ke
Review №10

Staff is always friendly. The dental hygienist did an awesome job and was very informative.

Je
Review №11

Great people, great chair side manner. Shelby was absolutely amazing and really put me at ease. I was terrified honestly but thanks to her I managed to stay sitting and let her help me get my teeth the way they should be. Thank you!

Ja
Review №12

Very nice staff and great at giving pain free shots!

Au
Review №13

Dr Orr and his staff were so kind and helpful. I normally struggle going to the dentist 😅 Dr Orr made me feel relaxed and like I was in good hands!

me
Review №14

I showed up a day early for my appointment and they saw me without saying a word. It wasn’t until hours after my appointment that I realized I made a mistake. Rachael was great and saw me no questions asked. My teeth feel nice and clean a day ahead of schedule.

An
Review №15

Everyone in the office is super professional and friendly. They have very high standards of hygiene and I felt I was in really good hands. I highly recommend this clinic. Also, you wont forget your appointment...they send lots of reminders.🙂

Br
Review №16

Wonderful, accommodating, and professional staff. Great with kids as well!

Jo
Review №17

I give this place 100 stars if it lets me so I’m knew to this dentist my old one retired so they referred me to rock family dental and I had my first teeth cleaning today and wow they got me in just 24 hours cleaned my teeth awesome people awesome staff they r all super friendly and caring I was looking for just one person that was not nice and I could not find any lol 😂 anyway the dr wow he is awesome after I got my cleaning by his awesome staff he said your teeth looks great great bed side manners very polite very nice honest guy he got me fixed up and I was done I will always come back to them for my teeth needs and I Recommend them to all my family and friends also anyone who is looking for an awesome dentist

Li
Review №18

The staff at Rock Family Dental are awesome!! They are so friendly and gave me a new smile!!

My
Review №19

Staff is amazing!! They take their time explaining everything, great at calming nerves, and overall awesome at their jobs. Much appreciated :)

vi
Review №20

I had a question and they were able to see me that day. And it all turned out fine. But it was good to see the dentist and be able to discuss concerns.

Li
Review №21

Dr. Andy Orr and his dedicated team made my first visit to Rock Family Dental in Springdale the best ever! Dr. Orr explained the X-rays and developed a treatment plan with me. I was so impressed with the professionalism and kindness displayed by everyone. Five + stars!

Er
Review №22

Everyone here is so sweet! Im a big baby when it comes to pain and they talked me through it and made sure I was comfortable the whole time. They worked with me as far as scheduling. I mixed up my appointment time once and they still seen me. I will continue going here over any other place. Great staff, great dentist!

Pi
Review №23

I love the staff! I have extreme phobia with trips to the dentist and my tears just flow freely, my heart beats fast, my knees shake because of anxiety whenever I have a dental appointment. All these have been lessened because everyone treated me so kindly. Ms. Shelby always have comforting words for me and the other ladies who assisted me were really sweet and kind. Dr. Orr was great! I am definitely coming back for my dental treatment plan! God bless all of you!

Aa
Review №24

Highly recommend Dr. Orr and staff! They always treat us and our little ones great. Good place to take kids, they’re very patient and make our little one happy when she’s here. Felt comfortable going during COVID-19 pandemic, staff is taking every precaution and made us feel very safe. Overall great place!

Ji
Review №25

I love it here. They explain everything thoroughly and they don’t judge and everyone is so friendly.

Re
Review №26

The staff are very kind and helpful. Everyone seemed to care about the person and their wellbeing, not just what money they can get from them.

Ri
Review №27

I would recommend Rock Family Dental they are really nice and take care of you really good and they make shore you dont feel when they pull your teeth

Je
Review №28

I love Rock family dental,they make me feel comfortable and are very gentle with me😁😁😁😁

Jo
Review №29

Great service,friendly an to the point.They ever took me with no insurance. They have payment plans if you choose.Great place. Highly recommended them.Thanks

Mi
Review №30

Our whole family goes here now. Dr Orr and his staff are wonderful down to earth people that are great at what they do.

Wh
Review №31

After my insurance changed I had to find a new Dentist in a hurry for an emergency painful cavity and I called them and they had me come in right away. Since then I have had 2 other emergency situations and they get me in right then. They have been amazing and very nice and helpful staff. 100% recommend.

Bi
Review №32

A very safety conscious place. They are friendly and do good work. I would recommend Rock Family Dental to everyone.

Ly
Review №33

I was able to get an appointment quickly. They are following Covid protocol, which is very comforting. Shelby is an excellent hygienist. She is personable, meticulous and thorough.

Ja
Review №34

Rock Family dentistry is a great place to go get your teeth fixed. They are very professional with good customer service. They make sure that they do their part in keeping the community safe in protection against COVID 19 also. The Rock Family dentistry is at a good location at Sunset Ave in Springdale Ar only one mile from I 49 Sunset exit.

Fr
Review №35

It was great for me, painless, friendly, and quality, but more importantly my kids all around the age of 11 left without a single complaint. The kids felt safe, welcome, and felt like they made friends.

Br
Review №36

Love the dentist at this location. Very compassionate about what he does. He did very well with ensuring my crown felt comfortable. Thank you! 😊

Jo
Review №37

Your attentive care and well organized handle of patients under current situation with your skills and courtesy are well appreciated. Definitely your team and your services make the difference. Thank you for everything you do. JL Tosca

Ma
Review №38

Everyone was very nice and helpful.

Li
Review №39

I hadnt been to a dentist in a long while and then had a fall that broke my two front teeth. Thats how I ended up at Rock Family Dental. They took care of my two front teeth (crowns) and started me down the path of getting caught up on all the dental work I had been delaying (avoiding). I really appreciate the professionalism of all the staff and of Dr. Orr. I have had several extractions here, including wisdom teeth, and he has done a great job, fast and efficient and pain managed expertly with local anesthesia, fast recovery afterwards. I just finished my 2nd deep cleaning today (two quadrants one visit, two this time), and I want to thank Tamyra, who did both. She is calm and professional, gentle and caring, and very diligent about doing a thorough job while minimizing any pain or discomfort. I have crooked teeth on bottom front that I assumed would not be able to be saved, the plaque was very advanced, but she has taken care of them and I couldnt be happier with the results- it has really affected my outlook, this was something that weighed on me alot, such a relief now to not be embarrassed by my smile. I also would like to commend the front office staff, they are so professional and knowledgeable about working with insurance, I just dont have any issues or worries there and everyone is so friendly and pleasant, even though Covid has made their jobs much more difficult. So glad to have found this office and definitely recommend!

La
Review №40

The whole staff is kind,compassionate,&professional!! They know what theyre doing and Id definitely recommend a friend! Thank you!:)

Bo
Review №41

I had a great experience with Rock Family Dental, The office was clean and organized and everyone was happy and friendly.I took my 7 year old son to get a teeth cleaning and being young he was a bit nervous and anxious. Shelby, the hygienist that cleaned his teeth worked with him well and was comforting for him and kept him calm explaining what she was doing for him and what the equipment and tools she was using. She did a great job cleaning his teeth. I was very pleased.The doctor and the rest of the staff was also very friendly and helpful. I highly recommend Rock Family Dental!

Ic
Review №42

Amazing the lady who cleaned my teeth made me feel very comfortable.....

Ab
Review №43

Best Dental office in NWA!!! Most friendly and caring staff. The manager Andrea was able to get my mother seen ASAP. As soon as you walk into the office you feel welcome! Monica greeted my mother with a warm genuine smile! She also explained very well her treatment plan to my mother. They go above and beyond for their patients. Best of all there staff is bilingual So my mother can go to all her appointments on her own and not have to wait for someone to go with her to translate. Great experience from start to finish.The hygienists are very friendly and always smiling especially Ana! Dr Orr was fantastic!! so easy to talk to and friendly. Thank you Andrea for helping us out.

Ca
Review №44

I love this dental office! The doctor and the staff are exceptional. I would recommend them 100%!

Se
Review №45

I can not give enough stars for this dental office. By far my best experience. Hannah Combs was my assistant and she was amazing, super sweet and very professional. I have received shots from both Ana and Dr. Orr and never felt a thing. Five stars all around

Ca
Review №46

Dr. Orr and his staff have consistently been helpful and friendly. They have treated our family for going on 5 years and one of the best overall dentists in NWA.

Kr
Review №47

Shelby my hygienist always is the sweetest and we have the best conversations! I’ve been with Dr. Orr for about 8 years now and will go to no one else. Best dentist ever! Love you guys!!!

Ca
Review №48

Want to say this place is pretty awesome the atmosphere was great. The front desk employees were very helpful and friendly upon arrival. Got my cleaning done by Ana and she was very professional and with a great attitude. The place is very welcoming and has a very modern type of dental office feel to it. Would recommend this place to anyone.

We
Review №49

My family and I have used this dentist for the last 2 years. They have been great! Never a wait for appointments and when emergencies occur they will work you in. Hannah and Anna usually do our cleanings and their the best!

Ch
Review №50

They are very nice and Respectful never had a problem.

Ja
Review №51

I am definitely going to find a new doctor because they are not even that good at all they dont even help their patients when theyre in pain when I have went back twice now and they have not done s*** so are we definitely finding a new doctor I recommend no one go there. And I wouldnt even give them that one freaking * but it wouldnt let me write anything plus I put it

Ru
Review №52

Great visit, everyone is always very helpful and pleasant..I’m Thankful y’all are in NW Arkansas.

Vi
Review №53

I was very happy with the customer service and very friendly and they answered all my questions and what I didn’t have one single problem thank you very much for good customer service and all the cute girls at work and all Lord have mercy I think I’m in love laugh out loud

Ja
Review №54

Rock Family Dental does great work! The staff is very professional and knowledgeable. They are very understanding and will take care of you. Dr. Orr is great and very friendly! I would definitely recommend to others!

Ho
Review №55

Absolutely the best, in all my years! I have never been so happy to get my teeth cleaned or to see a dentist. Rock Family Dental ROCKS it in Springdale. ALL of the staff are so friendly, helpful, and professional.

TJ
Review №56

I highly recommend Rock Family Dental. Friendly and compassionate staff, clean office, and the communication about what the prices will be is unmatched. Thanks for all you do!

Ka
Review №57

Very courteous staff!! Took all safety precautions very seriously.

Ca
Review №58

Wonderful place! Sandra is a great dental assistant, she makes you feel very welcomed.I highly recommend .

Ja
Review №59

Very friendly and professional staff! Explain everything so well and answered all of my questions!

so
Review №60

I have two people in my family that really dislike going to the dentist. However, Dr. Cara, has put them at ease! While they still have some dental anxiety, she has made the experience better for them. We love this place!

Mi
Review №61

I recently chipped a tooth and needed a crown. They took great care and the new crown is very comfortable. My visits for cleanings are thorough and friendly.

MA
Review №62

Had a great experience at my first appointment. Sandra is a great assistant.Highly recommend.

Ra
Review №63

Finding a new dentist is super stressful, especially when you need one for your whole family...Dr. Kara and Alisha were really great with my 5 yr old son and have even taken the time to show him how to take better care of his teeth! AND - bless Dr. Kara for not asking me questions while shes working on my mouth! We will be patients of hers for as long as we live in the area!

Mi
Review №64

Great clínic!!!Highly recommendAll staff is very nice especially Sandra When assisting.Gray team!

Yu
Review №65

They always have wonderful, patient-centered care. They listen to every concern. They work with my complicated school/work schedule to meet my needs. I would recommend Rock Family Dental to everyone.

We
Review №66

Love this clean friendly office. Danielle is so friendly and attentive. Highly recommend.

Ke
Review №67

Excellent care and very expedient. We especially enjoyed the care we got from Danielle Redburn!

La
Review №68

Very nice and professional outfit!

to
Review №69

These people treat you like family and do spectacular work. I always recommend them

Ga
Review №70

Great experiences with routine cleanings and a new crown. Highly recommend!

Jo
Review №71

Dr. Orr and staff are amazing, the front desk girls always greet us with a smile.

Al
Review №72

They are very professional and friendly. I have been coming here for almost 3 years. The new office is really nice and right next to Starbucks!

Na
Review №73

Very friendly and very gentle .. I take my kids here and I also have my teeth worked on here as well .. Would recommend Rock Family to anyone who needs dental work done

Re
Review №74

The best dental office in NWA. The people that work there are awesome, great experience every visit.

Za
Review №75

Wonderful place! Everyone is so nice. Danielle Redburn is so nice!!

L
Review №76

They will over charge you. Not allow your wife to go in the room with you to have work done she has to say in the lobby. They will tell you that some teeth need work when other teeth that are worse off they will not touch and they will not tell you this. They do not care about the patients feelings or anything else. They do not go over the exact cost of crowns just that it will cost this then you find out later that it will be at least double what they told you. Never go to this dentist office they schedule your appointments you call to change them they tell you they are changed and they dont actually change them then when they show up they tell you they completely got to reschedule you to another day after you already drove an hour and a half to get to your appointment. And then when you call the corporate office which doesnt have a direct number so you call the one on Facebook and they refused to help you and tell you they just have a big call center and they dont want to give you the number for there either.

ch
Review №77

They are so unprofessional and so unprepared. I had to resign all the papers I filled out a month in advance. Then when Im finished she tells me I dont have to sign cuz I did it before. Then they had me wait for a half hour just to tell me my insurance wasnt good. They had a month, a full month, to figure that out and had to wait for me to sit there to tell me. I said I set this appointment a month in advance and you couldnt figure that out before? The lady replied, I guess we couldnt figure if you was covered or not. You guess? Its either you did or you didnt look up my insurance, theres no guessing. Thats so unprofessional and lazy of them.

Ki
Review №78

Danielle is awesome! She is so great with kids.

Da
Review №79

Everyone is great! Really make you feel comfortable. Totally recommend!! You won’t regret it!

D
Review №80

Our first visit to Rock dentistry was to the bentonville office. We received excellent service. My teenagers were impressed. Our second visit to their offices were in springdale. I completed the paperwork and was advised that the copays was going to be $67.00. I was taken back by this information and we were receiving the same care from the same company. I had been informed my insurance paid 100%. My inquiry revealed they were going to charge me for gas, which was/is not necessary. This office conferred with the one in bentonville and I was later told there was no charge.I feel a little dismayed that from appearances sake the office in springdale was attempting to get money for services not needed.A extra caveat: the bentonville office provides free coffee, the one in springdale does not.

Sh
Review №81

Very friendly staff. Dr. Orr is awesome

Ke
Review №82

Dr. Orr is an exceptional Dentist with an amazing support staff!

De
Review №83

Great service and great staff100% recommended!

Je
Review №84

Very professional, clean and most important friendly!

Ha
Review №85

Love, Love, Love this office Rock family dental is a office I will always recommend!!!!

Ri
Review №86

Friendly and efficient.

Hu
Review №87

Fast service and friendly staff

Ch
Review №88

So so

Gl
Review №89

His work team shows us confidence and security. The dental chair really makes me euphobic but the assistants know how to mislead you from the situation. Thank you for your camaraderie and good treatment so that I feel comfortable.

lo
Review №90

I really like how friendly the staff in front is, and more because they speak my language which is Spanish, they always explain everything very well. Also the people who take care of my children are kind.

Ir
Review №91

My husband and I are patients of this clinic. We always receive the best deal, 100% recommended !!

ar
Review №92

Excellent treatment from the staff

Information
18 Photos
92 Comments
4.8 Rating
  • Address:4224 W Sunset Ave, Springdale, AR 72762, United States
  • Site:https://rockfamilydental.com/locations/springdale-ar/
  • Phone:+1 479-718-6092
Categories
  • Dental clinic
  • Dental hygienist
  • Dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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