The doctors and staff are wonderful, very kind and courteous and obviously highly rated. Reading through these comments though, its true you may need to call a few times, but they appear to be short staffed, which a lot of places are nowadays. Dont understand why many patients gripe about being asked to wear a face mask whenever theyre visiting, they send plenty of reminders besides having 5 posters ON THE DOOR LOL. Theres a reason theyre so busy, just be prepared! Totally worth the wait.
Went to appointment thinking that I would be seeing Dr. Carr, all of a sudden this wonderfully delightful Jennifer Buffard came in and was very thorough and went over every concern that I had and even some I didnt know about. Absolutely loved her and will make sure I get her again
I love the doctors they are absolutely amazing. However whenever you deal with the front office it is nothing but a headache. I had to call twice in order to make an appointment with someone who sounds so angry to be at their job. I also had to call 3 times to get a nurse in 5 days just to get my accutane bloodworm sent over to my bloodwork center. The doctors are absolutely amazing but good luck dealing with the front desk something definitely needs to be changed.
Jennifer is very knowledgeable, thorough, and friendly. Staff is friendly and helpful as well. You will not be disappointed.
Not sure I was completely satisfied with my experience. I used to go to Dr Carr but she was busy and I had scheduled my appointment with Dr Summer- first time. I really liked the nurse, she was knowledgeable and polite. The receptionist was very friendly and nice. The doctor sound nice however I felt she was in a big hurry. I thought I would have full body check and would be asked questions, but it wasn’t done, and feeling under pressure I forgot to show the Dr some spots which need attention. In addition, for some reason she couldn’t give me a very good explanation of the difference between medication I use now (from a shelf of pharmacy) and a prescribed medication. I was hoping to know more about the new med I would have to take. To say I was shocked when I arrived to my pharmacy to pick it up- is to say nothing. The medication cost is about $670. I am pretty sure there are other brands- analog to this overpriced medication. I called the office to ask about it, however I didn’t hear back. Usually I have no issues with my appointments in Texas spring dermatology.
Super efficient and organized, and the absolute nicest doctor I have ever met. Highly recommend.
Dr. Carr is the best! She is extremely professional, very knowledgeable in her practice and she is great with her patients. She listens to all concerns her patients have and treats them accordingly!5 stars for Dr. Vickie Carr !!
Great place. Wonderful staff. I see J. Buffard and she is always so sweet, energetic and informative. She is very comforting. Dr Carr saw my daughter when she was in middle school for acne. Shes wonderful too. Cleared up her acne safely both mentally and physically.
I have never posted a review on any person or company before now but I had to share about Spring Dermatology. Dr. Flowers is the absolute best! She takes her time to explain treatment step by step, what to expect and what not to expect. The care she provides her patients is top-notch! And the office staff are always helpful and very friendly.
Dr. Carr has seen me several times now and she has a keen eye for potential melanomas of the skin. Very pleased she’s my Doc!
Can I give zero stars? Just got kicked out for not having a mask. I honestly don’t own one. I said I would wear one if they had one - they said they didn’t have one. I’ve been a loyal customer for over 20 years now-I will no longer be coming here. My husband and many family and friends also go here based on my recommendation-they will also not be patients here anymore.
Every time that I have visited spring dermatology my experience has been great!! The staff has always gone above and beyond when it comes to customer service. SUPERIOR👍 And my doctor has always listened to me which is VERY IMPORTANT. And she has always given me clear and concise information. I would highly recommend spring dermatology . Thanks guys! For doing such and amazing job.
The doctors and staff are very friendly and helpful. I do believe they are understaffed. When I call the office, no one ever answers. I’ve been having issues with reactions to medications so I’ve been having to call a lot. It’s so disappointing because I really like this place. Also, getting a hold of Jeniffer Buffard take an act of Congress. She’s only there Tuesdays and Thursdays and if need any help in between then, you won’t get it. The other doctors won’t recommend anything. You just have to wait and suffer.
Dr. Carr I truly wonderful. She is thorough, and more than competent. She is caring, and attentive to issues as well as possible future issues.I recommend this practice whole heartedly to anyone and everyone with issues or skin care concerns.
Dr. Flowers was awesome. She truly listened to my needs, and was thorough with explaining my care. The staff was super friendly, the building is nice and clean and to top it off the wait wasn’t long. I was there about 45 minutes. I’m recommending her to my husband and sister in law. ❤️
I have been coming to Spring Dermatology for several years. I’m always treated with respect and professionalism. They are on top of the latest technology in skin care.
The experience I had at Spring Dermatology has been the worst experience I had with any business. The doctors make you feel rushed and the billing department doesn’t apply your payments properly. They also never answers their phones. It shouldn’t be this hard to make an appointment or get issues resolved. DO NOT GO TO THIS OFFICE!
My husband is a return patient of Spring Dermatology. He went in to have a facial exam to check for skin issues and was charged $90 for a biopsy. Thats fine, but for that amount, and for being an established patient who had previous procedures done at that facility, they should have completed a full body exam. Dr. Flowers should have reviewed his records and known that Dr. Carr had performed a previous procedure to where he shouldve been checked for any possible new skin issues, not just on the face.
I love Dr. Flowers. She is so personable and explains to you in detail. She doesn’t try to rush you !
Jennifer Buffard is the best of the bestShe’s very friendly and knowledgeable and can talk that talk.I would pay just to listen at her craft the way she thinksMy goodness…I’m blushing just writing this.
As always Dr. Carr was excellent, she is so friendly and professional.
Dr Carr is knowledgeable, kind with caring attitude. She and the staff are very professional.
Went in to see Dr flowers i believe, she was not available i met with Jennifer Buffard i had bad acne from no where, white heads on my face and my front hair was gone after taking out my locs. Best decision ever! Jennifer diagnosed me correctly didnt rush the antibiotic route and knew how to treat my skin and get my edges growing again. I saw her in February within weeks my skin cleared up and within months look at the picture i have edges again. I cannot say enough good things about her. She kept it real. I did what she instructed and viola.
Excellent doctor and staff. No waiting. I highly recommend this practice.
Dr Carr and the entire staff were terrific! I would highly recommend to friends and family. Very professional and courteous!
I am so impressed with my service!! We didnt waste time with consultations and stuff. We got right to the matter and o was given a prescription. I will definitely be a client for life!! Sonya Flowers is a breath of fresh air!
Dr. Carr was efficient, thorough and personable. Great office overall.
As a first time patient, I am and still very concerned with my skin. A biopsy was conducted and haven’t heard anything regarding my results. It’s been almost two weeks. I made appointment at Spring Dermatology based on the good reviews and some how after two appointments I still don’t know/feel confused on treatment. Staff is nice but, I wasn’t given and type of instructions on anything. Still feel confused and lost about what is going on with my skin.
Dr. Carr is awesome!! She’s so nice and the staff is very helpful!
Spring Dermatology heard their patients in and out like cattle. Doctors spend very little time with you. Front office has a hard time explaining charges. Avoid this office!
This was my first time visiting this clinic and I was pleasantly surprised. The staff was efficient and professional. My visit with Dr. Flowers was great. She knew exactly what to do for my problem and that gave me relief considering I suffered for months before deciding to go to the doctor due to Covid concerns. I truly wish I had gone sooner. I recommend Dr. Flowers and this clinic to everyone in need of a dermatologist.
I was recommended to Dr Flowers for my melanin skin that just wasnt popping anymore. She came in ready to help and sure that she could help. She didnt act shocked Ike my last dermatologist did.She assured me that she could help me and I left her office feeling like it was really gonna be ok. I am so happy 😊 to have been told of her. Not to mention her entire staff was so friendly. Everyone smiled even with a mask on.
My experience with Dr Flowers has been great. She takes time to listen and is concerned about your medical issues. The staff is very personable and friendly.
Dr. Carr and Camille were very friendly and helpful. The office was clean and cosy. They took time to explain the treatment plan and answered all our questions and concerns.Thank you, Dr. Carr
Love love love this office. Very clean, very professional. Wait time in the rooms are very minimal, surprisingly with how many patients they see. Nurse Practitioner Jennifer Buffard is so caring and knowledgeable. First dermatologist I’ve seen that could reverse my hair loss. 100% recommend!
Whatever you do, do not go here. This is going to be a long one but I recommend reading. They will randomly cancel your appointment the day before when you’ve been waiting over a month to get in for a serious issue. Apparently all new patient forms must be filled out online 48 hours before (which I was never told) or they will cancel your appointment. I received two reminder emails two days before the appointment, but nowhere in either email did it mention there was a deadline and that my appointment would be cancelled. I had specifically set aside some time this afternoon to fill out all necessary forms which now is null and void. After listening to the voice mail from this morning of them cancelling my appointment I called and tried to see if there was a way I could fill out the new patient forms when I arrived like a normal Dr’s office, but nope. Just cancelled. I also called at least four times until I was able to get through to anyone and the office manager was magically out of the office.I’m sure the doctors are great based on other reviews I’ve seen here, but this is probably one of the worst run Dr’s offices I’ve ever seen. Would highly recommend going elsewhere.
Because of previous skin conditions I have to go every 6 months for my full body check over. Couldnt be more pleased with the doctors and the staff and how considerate they are. My previous dermatologist who was at the woodlands followed her husband to another state and although they had other dermatologist there I chose to find a Dermatologist closer to home and they were recommended by a coworker. So glad I found them.
The doctors and staff at Spring Dermatology are professional and friendly. We are confident of their abilities.
I had a great experience! I came in with questions and they were all answered. Very clean and nice environment.
Dr Vicki Carr is an excellent doctor and the staff of the clinic are 5star!
Dr. Flowers is awesome! She answers all my questions, ranging from Botox and plasma fibroblast treatments, to a resistant yeast infection, to basal cell carcinomas, to my sons warts. She does a thorough skin exam and is full of happy energy!
I struggled to get my first appointment set up but now this is my second time going back and everything is going good. everyone is very nice and helpful. I just never leave out without setting up my follow up appointment.
Dr Carr is fantastic! Caring and knowledgeable.
As usual the doctor was totally professional and the staff is amazing thank you
Very professional and caring experience! Friendly staff! Highly recommend!
Spring Dermatology is a group of highly qualified service providers. They are always very attentive and caring with their protection of my needs. Ive truly enjoyed their practice for years now and would consider my care the best.Their practice has wonderful people working and they always have your best interest at heart. I truly enjoy my provider and her care for my health is beyond expectations.
Try calling and let me know if and when they answer the phone! I doubt that the place is so packed that nobody answers. Because of this I missed my appointment. If this happens again for sure will be my last visit and will not be doing business anymore.
Called twice to make appointment and was never called back
Dr. Carr made me feel comfortable and welcomed as a new patient. Paperwork was easy to complete, and staff is very friendly. Highly recommend.
No problem. Thanks.
Everyone was very friendly and helpful. I especially liked how Dr. Carr took her time to explain my condition as well as my treatment options with me. I had a great visit and the doctor’s demeanor really put me at ease so I highly recommend this clinic.
Have been going gear for years and had a minor surgery this morning and went smoothly. The doctor and assistantwere personable and skillful. I highly recommend spring Dermatology
Highly recommend! Dr Flowers and her staff were very friendly! She explained the treatment plan clearly & took time to answer my questions.
I absolutely LOVE Spring Dermatology! I went there for a bad case of maskne as wearing masks for long periods of time was taking a toll on my skin. Dr. Carr was absolutely AMAZING... She prescribed a skin regimen that worked wonferdully! They have a great deal of skin care products in office which is extremely convenient. Dr. Carr was personable and answered all my questions. All of the ladies at Spring Dermatology were welcoming and helpful. The are timely and the wait time is minimal. I will definitely recommend them to anyone who is looking for a dermatologist.
First impressions are important to me. Dr Flowers was very knowledgeable and easy to talk to. She didn’t make me feel like she was rushing me out of her office on to another patient. That means a lot to me ,as well. Her office staff was friendly.
Dr. Carr and her staff are thorough, caring and good listeners. I highly recommend Spring Dermatology.
Dr. Carr is fantastic! Kind, caring, and very personable!
Drs Carr and Flowers are extremely professional and at the same time caring. They are very thorough with their exams. I highly recommend them.
Friendly and professional staff. Dr Flowers is awesome.
Always friendly, professional and really good food.
By far the very best Dermatologist I have been to in the Spring / Houston area! Dr. Carr and the entire Staff are true Professionals. I highly Recommend Dr. Carr and Spring Dermatology!!
I have been going to an acne lab for around 6 months and paid $150 a month. After 6 months my results were so minimal i turned to Dr.Carr for help. She instantly set me up with an acne regime that was significantly cheaper and within TWO WEEKS my face was brighter and my acne cleared. I now only have acne scars that are already starting to fade. Thank you so much again Dr.Carr!
Very satisfied with Dr. Flowers from checking in to checking out. Very pleasant!
They really respect your time. I have had 3 procedures done here and they get you in at your scheduled appointment time. Everyone is very nice too.
What a pleasant office experience with Dr Sonya Flowers and the staff there at Spring dermatology. My daughter and I had appointments today. We were able to get in and out in good timing & did not feel rushed. The doctor seemed very knowledgeable and was able to relate to the type of results that we were seeking. I’ve had a dermatologist now for about 8 to 10 years, I just wanted to try someone different & found Dr Sonya at Spring dermatology on Google, read the reviews and I will say they did not disappoint. We look forward to being longtime clients.
Very professional and highly recommend.
Loved this place so much! The staff was very friendly and helpful during this entire experience. I admire their effort to make every patient feel safe during this time of a pandemic😷. Ms. Jennifer Buffard is super kind and knowledgeable. Everything about the clinic and staff definitely exceeded my expectations. Highly recommend!! 👍🏻
Dr. Carr and her staff efficiently saw me and have treated me for scary events in the past and continuing surveillance. They are a caring group.
Dr. Carr is the best dermatologist. I take my entire family to her.
Dr Sonya Flowers is an excellent dermatologist. She really knows how to take care of her patients. She explains everything wonderfully right down to the last detail. I highly recommend Dr Flowers for your dermatology needs. She and her staff will take very good care of you.
Spring Dermatology is great. The staff is super friendly and helpful. Dr. Flowers is the best! She explains everything thoroughly. I highly recommend Spring Dermatology for all your dermatological needs.
Jennifer was very personable and took time to explain my condition and answer my questions. I am very pleased with the treatment I received thus far!
I saw Dr. Carr, although my appointment was with Dr. Flowers. It was a great first visit. Also, the nurse who took my vitals was very sweet. She listens to my concerns and had good feed back. My only complaint is their appointment/phone system. There were about 5 or 6 people sitting there in the receptionist area and no one answerd the phone. It could have been due to the ice storm, but I had tried calling before and could never get through. The day of my appt. I was on an endless repeating message loop for 1 hour, 43 minutes and 22 seconds, I attempted to call them 9 different times that day to see if they were open. I took the chance and left my house for the first time in a week, hoping that they would be open for business. So far I am glad I took the chance.
Took my daughter for an appointment with Jennifer Buffard and she was amazing. She’s so sweet and explained everything so my daughter could understand.
Very kind efficient and thorough.
The staff is amazing, always friendly.
Dr. Carr was concise, knowledgeable and very efficient....she thoroughly explained all my options and made sure I had all the correct information to do so. Already booked my follow up appointment and will continue to use Spring Dermatology for life.
The office and staff were very nice! Dr.Flowers had really good bedside manner and she really knows her stuff. I will most definitely be visiting again!
This was my follow-up visit to get an evaluation on the progress to removing my melasma. I originally talked with Dr. Flowers, but on my follow-up, Ms. Buffard was extremely patient and informative in the progress of my melasma. She provided more details and up my subscription, in addition to recommending other products that will help with the stubborn spots. I can only imagine how much more informative and giving the time and attention to other patients and their diagnosis and treatments. I will definitely return to Ms. Buffard
Jennifer Buffard is the best and explains things well. My whole family sees her. Highly recommend.
Tried for 3 weeks to get results from a procedure. I was told by the doctor that she would call in about a week with results, and that I if didnt hear anything to call and check. After 10 days...nothing. Then I left 3 messages over the next 2 weeks...nothing. On my fourth call I asked to speak to an office manager to complain and get some answers. It was then that I was told to go to my patient portal online to get my results. I havent heard anything about a patient portal until I complained. I know these information portals are common now, and thats fine but I had no idea thats what they use. This is contrary to what the Dr told me and not mentioned in 3 follow up phone calls. Additionally, I think this practice is good at billing procedures, some maybe not so necessary, but not good at answering patient questions. If you want a healthcare partner that is engaged in your care, I wouldnt recommend Spring Dermatology.
Quick fast service on my visit today. Just what I needed. Thank You!!!
Caring staff, attentive and on time. Dr. Carr is very thorough, professional and personable.
I had an amazing appointment, the NP is so sweet and caring.
Great office. Great doctor.Great bedside manner. Doctor Carr really cares a lot about her patients. Piut me at ease and made me feel importantThank you!
Jennifer and her team were very efficient and personable. I felt very comfortable with the answers I was given to all my questions
Jennifer Buffard NP was exceptional. Her positive attitude and joyful demeanor, coupled with her knowledge and expertise, helped make my appointment a very pleasant experience. Her assistant Bianca was just as delightful. Thank you both!
The appointment was on time and Dr. Carr took the time to explain to me what I had, what she would do, and what to expect. She also took the time to talk to me about my concerns about Covid vaccine. I would recommend Dr. Carr to anyone.
Dr Flowers is very professional and gets her work done fast but spends adequate time with you. I highly recommend her!
My doctor is the Nurse Practitioner on Staff. She just lights up the room when she walks in, is very knowledgeable and personable. Couldn’t ask for more.
Jennifer is so thoroughly awesome. She makes sure that every inch is clear or takes care of the issue.
Ive been going here for 3 years. I love the doctor and the staff!
Have visited Dr. Vicki Carr several times. She is very personable and knowledgeable. I questioned an initial diagnosis and she very gladly dug a little deeper and repeated the process to ensure I was satisfied with the results. I was kind of a germaphobe even before Covid-19--I am always comfortable that sanitation protocols are being followed. Excellent care!
Such warm and friendly staff. Dr. Jennifer Is so kind and truly cares about you and listens to your concerns. She has a deep knowledge about skin and insightful. HIGHLY RECOMMEND
Dr.Flowers had been amazing as always!!! She is very caring and attentive to details!!Love the froendly nurses and the process from start to finish is nothing but perfect!!!
Jennifer Buffard is by far one the best I’ve ever seen!! She is so kind, respectful, caring and friendly. She knows what she is doing and I highly recommend her for anything.
First time after moving to Texas— experience was excellent- Dr. Carr and the staff are very professional and personable
Quick in and out , everyone I encounterd was very kind. I had an 8;40 and was out by 910 and that included a removal of a small lesion off my nose.
Dr. Flowers is an amazing dermatologist.