Dr. Daly is great and extremely pleasant. Now lets talk about the front desk staff, they are most disrespectful uneducated demeaning snobs ever. I did a colonoscopy, went back and got my results. Two weeks later I received a call from a lady at the front desk asking to verify my information so I asked why? She said I need to schedule an appointment for your procedure. I asked what procedure? She said your colonoscopy, I said another one she asked did you already have one? I said you tell me you made the first one. Needless to say I got off the phone with her. So my Doc made a referral to me to be seen again, this time its Upper GI. I called to make the appointment and that dude at the front was clueless. I explained what the referral was for and offered the approval number. Suddenly an attitude was developed and was told that he was not a Medical Asst or nurse so he needed me to bring my referral to the office. I asked are you kidding? Do you really expect me to take off work to drop off a referral? He said actually yes. I asked to speak with the Manager and he hung up on me. They have the worst customer service. They act as if they are not in the market for customer service. Customer service basic/101, would be a great start with that front desk staff.