Ive rented a wheelchair a couple of times from Access Medical. Once, I had to keep extended the rental and they were very flexible and kind... Even when I didnt realize I had the chair longer than planned! The price was fair and the quality of the chair was great. It was actually brand new. Ive called multiple times and have always had great customer service.

Needed to rent a wheelchair for my mother while visiting the area for a family reunion. I worked with Deanie and she was incredible and super accommodating, even staying at the store 45 minutes past closing as we were driving from the airport later than expected. She then helped me figure out how to load the wheelchair into a very full van. Traveling with mobility challenges is hard enough, but Access Medical Equipment demonstrated a rare level of customer service, compassion and friendliness that reduced our stress level tremendously. They were fantastic! Thank you!

They were very helpful, kind, and safety conscious. Highly recommend!!

Was in town on vacation and had my back go out. Pain in my back and down my leg was so bad I couldnt walk. Called this place, Charlie answered and saved my big family vacation. When I arrived Charlie had the knee cart ready for me, he got me in and out with the pain I was in and they are even going to pick up the cart at my hotel when we check out so we dont have to go out of our way when our vacation is done. Charlie thank you. Well done from the beginning to the end.

Awesome knowledgeable staff. Very helpful and non pushy. Was able to try many different types of walkers in store and make a decision based off of how each one worked with my body vs just picking on online.

Had what I needed. Clean shop with good selection.

I was so impressed with the excellent service Deanie rendered me via phone when renting at their establishment from out of state for a Seattle trip in 3 weeks. I have never had to rent from out of town and I did’t know any if the logistics. Deanie helped me with some complicated logistics due to our hotel change from arrival to departure date. She was very knowledgable about how to make this rental really work best for us, even though our arrangements will require my keeping them apprised of our actual time we need to make the return. She was so pleasant and really bent over backwards with suggestions to insure that our needs will be fully met. KUDOS, Sweet Deanie. You really know the meaning of EXCELLENT CUSTOMER SERVICE .

They charged me $71 for a one day rental over priced. I would give them a lower grade if could.

I had an urgent need for my sick dad, and they not only have longer hours than other medical supply houses, but have an enormous selection and super friendly and caring staff! I dont want to need these items, but as my parent and in laws age, these kind of items are needed. I will head here first the next time I need help finding medical equipment!

This place was excellent! Very helpful, very well stocked. I needed several items, some of which I didnt even know the names for. They had me supplied with high quality equipment and out of there in less time than it had taken me to get my coffee before I went there.

The owner of Access was incredibly helpful when I came in to rent some equipment for an upcoming surgery. Everything is clean and the product is top quality. They are easy to work with and make incredibly helpful recommendations. They know their stuff! I highly recommend them.

Good selection of medical products to purchase or rent.They have the largest selection of lift chairs in Seattle! Professional and very knowledgeable staff. If youre making a trip into Seattle and need to rent some supplies this is the place to go!

We had a great experience getting all the equipment we needed to help my husband after back surgery. They had several options for each need we had (toilet seats, shower stability/accessibility, etc) so we were sure to find something that worked for our particular bathroom & house. They delivered the lift chair we needed to our house, which was so helpful, as I didnt have the capability to pick it up, unload it, etc. Having the equipment we needed made an unknown and scary situation seem so much more manageable. The person that helped me had many suggestions and solutions I hadnt thought of but needed. Knowledgeable staff, great products, many choices, easy location, easy parking. Thank you for being such a great help!

I had a very good experience with this business. I recently had unexpected surgery and needed a variety of items; lift chair, hospital bed, walker etc. I chose to rent many of the items, which is so great, because who wants to own these items if you dont need them long term? I found that they do not take insurance, but I was able to submit my receipt to my insurance for some reimbursement.The thing that really stood out to me was how quickly they could delivery the items. And, all the equipment I rented was in perfect like-new condition.Thank you for providing such quick and friendly service.

Good: Open on weekends, unlike most Seattle medical supply places. The store is well-organized. I was a little surprised there wasnt accessible parking for wheelchairs or a wheelchair friendlier door, but that seems mostly out of their hands? Bad: Customer service. Prices, and they dont bill insurance. Next time, Ill do Amazon if I need to pay out of pocket. It was 30% cheaper for what I needed, *and* included more gear. Or, I would just go elsewhere if I needed it right away.Basically, okay, if you have few other options.

Great customer service. The staff gave me several options on the equipment I rented. Very helpful and courteous. Rental prices are decent, didnt feel like I was being ripped off. Equipment is either brand new or in great shape. I highly recommend this company.

I came in for a wheel chair for my father in law, and through discussion with a very knowledgeable staff member, left with a transport chair that is exactly what we needed. The transport chairs are much less expensive than the wheel chairs, and I greatly appreciate the honesty of the staff member, who enthusiastically guided me to the correct decision, in spite of the sale yielding a lower profit to the store. I was allowed to rent the transport chair and apply the cost of the rental to the total, if we decided to buy it (which we did) and, furthermore, they took $80 off the total because it had been previously rented. I am thankful for their input, their protocols and their inventory. Muchas gracias!

One of the metal legs of my rollator walker sheared off. Access Medical Equipment ordered a new leg from the company who said they would not honor a warranty. Steve Bunney was a great advocate, telling them this was a product failure not user abuse and the warranty should be honored. They replaced the leg at no cost due to his advocacy. Furthermore, Access Mobility installed the new leg and adjusted my brakes and refused to take money for their time and effort. This is not the first walker I have purchased from Access. It will not be my last. This company could not give better service!

We are from Alaska and husband had shoulder surgery in Seattle. We requested a power lift chair and small left-hand table to be delivered to our hotel room by the time husband was discharged from the hospital and picked up the morning we checked out. The only hiccup was that we received a right-hand table instead of the left-hand table. When I called Access, they immediately owned the mistake and, since a left-hand table was unavailable, we were credited the cost of the table rental and allowed to use it for the week anyway. It was a pleasure working with this company and we highly recommend them to anyone who may need to rent equipment. This company will work hard to ensure you are satisfied.

I visited this place after I came down with a back condition that makes it very painful for me to rise from a reclined position. Joyce showed me how an electronically operated lift chair would make it possible for me to go into and out of a reclined position without experiencing a lot pain. I ordered one of the chairs, and it was delivered promptly. I am extremely pleased with the chair and the service I received, and I am grateful to be able to rise out of reclined position without being caused to groan, cry, or wail.

Very good experience both in the store and at delivery. Right on time. Staff is very helpful and knowledgeable.

Very knowledgeable staff and helpful, they are very accommodating have have sent me references for other stores if they could no provide what I was looking for.

Excellent price and service renting some equipment to make my moms visit easier.

First time customer, was treated rudely on the phone. I came in anyway thinking maybe the lady was having a bad day.. Needed a wheel chair for one day. Im on crutches and not allowed any pressure on my foot. Zero help out with item and when I brought it back, I was asked to put the wheelchair elsewhere. Remembet im on crutches. I came here for help. Worst customer experience I have every experienced....Going back to where I usually go..A bit out of my way, but they help you all the way.

Tear in a tendon in my foot. Needed crutches on short notice for a week. $15 for the week. Oh but wait, $20 delivery fee both ways! Wow, talk about taking advantage. Was going to be a first time customer, not now or ever.

This is the best medical equipment store this side of the Mississippi.

Great services, affordable, good selection.

They rent medical equipment that cost more than purchasing it