Even before appointment day, I received excellent assistance, communication and quick response in making the appointment and transferring my records. Once in the building I found the artwork is beautiful, including the NatlGeo maps; the greeter made my first visit welcome and, thankfully, guided me to the check-in kiosk, which is terrific; Melanie, the assistant to Dr Lee was professionally friendly and efficient; Dr Lee clearly brings a wealth of medical expertise to her practice, and made me feel confident she heard my concerns and recommended the best course of action for my needs.

Very organized and plenty of COVID safety. I had visits with the medical assistant, my primary care doc, and the lab. Reviewed various things to do, like getting a shot and future lab work.

Lab technician is very impatient. I was blamed for not waiting in line to drop the sample for Fecal Immune Test (FIT). Why on earth do we have to wait in line for an hour to just drop the sample which can be mailed to them? All we need to know is where to put it. She cant even be interrupted for confirming it? BASIC METABOLIC PANEL test is good which my previous primary health provider didnt provide.

Ive been a mostly satisfied Group Health member for almost 20 years but always used the main clinic on Cap Hill. Just recently began getting meds though and so I go to the Kaiser pharmacy on Rainier Ave bc its closer to home. Its very convenient and almost a pleasure to run this errand: theres always free parking in the lot, its never too busy inside or out, its always clean and comfy, and the staff is always courteous and very efficient.

This has been my family go to clinic for the last 30 years. Family doctor family retired last year and he will be missed. Great neighborhood medical center for checkup and shots and such. Pharmacy is fast and efficient.

COVID ALERT - Stay away from this pharmacy! I went [a few weeks ago] and the pharmacist (assistant?) was coughing and sneezing while handling my prescription, not wearing a mask or gloves. If they spread contagion openly, imagine how poorly they’re managed when people aren’t watching. Horrifying!

Betty (nurse) and Dr. Darnton were so warm and welcoming during my first visit as a new patient in the area. I received thorough, attentive, swift service, and felt validated/heard during the appointment. The staff were all friendly and efficient, it was a very positive experience. Im grateful to have established such a good healthcare connection here.

Im irrationally scared of needles. I went to get my labs done and the lab assistant Joy was great. She made me laugh and kept re assuring me I was okay.I will be requesting Joy for future lab visits, she is wonderful.

I always go to this clinic but today April 22nd it was the worst. My dad appointment is at 9am and he seen around 10:05. It’s not acceptable at all. The worst thing was nobody ever came to to talk to us. I asked the MA and he said there’s only two MA and 4 providers. Idk what kind of system they have.

Took my grandmother to have her blood pressure checked and we ended up waiting for 45 minutes before being seen, only to end up waiting in a room for another 15 minutes. All this for what shouldve taken only 5 minutes.

This place is swell