I have some of the best doctors!! My kidney specialist is great!! Dr. Z takes the time to listen and makes sure youre taken care of. When Dr. Hansen steps in for him shes very thorough! My primary Dr. Holland retired last year and only because she was very thorough did we find out about my kidney disease. I have a great team!!

Thank you so much for my surgeon at Kaiser at Capitol Hill, I am so blessed to be in the care of my Doctor Lonnie Lawrence for explaining every before my procedures. He makes me feel safe. Dr Gala for making me feel safe as well and no more pain .My nurse Marie in the infusion center for making me feel comfortable during the procedure for my line in my arm. She was so gentle and very knowledgeable in what she was doing.I love you guys with all my heart my new family.Thank you for saving my life

I really like the drs in this place howeverI have been here for well over two hours waiting to be seen after a car accident, there was three people in the waiting area before me and after two hours I went to ask “about how much longer” and I’m still not even next in line!! I understand some people are more in need of being seen but I’m also in allot of pain!

Quick efficient care,including pharmacy products. In and out in under 1 hour. Friendly professional staff.

Nice clean area inside & out. Easy check in machines

Like I said, Dr. Ko is tops. Im 71. Ive had experience with easily over 50 MDs in my life. She is one of the best. She conveys calm and establishes trust. Her proficiency is obvious and welcome. You cant go wrong with Dr. Eunice Ko in charge.

I will not go back to this Kaiser. I was waiting at least 5 hours. I was upset because I dont like doctors offices from other bad experiences. Everyone was nice and concerning until social work came to talk to me. I am new to Washington and wanted to discuss options and find out how I could get more help. She was so rude that after our phone called.... yes a phone call was all I got. I hung up and put my clothes on and left. I didnt even get my medication. I was so upset I went outside and cried and hyperventilate till my ride came. I did not feel like a person. I felt like a number to be pushed through. The doctor and nurse were nice. But i was in so much emotional pain and i just left a place that should have helped me. I just wanted to talk! I was confused about everything! I wanted some clarification. But apparently that is to much to ask for.

I got the best care that I could of asked for. Nurses were very compassion, made sure I was always comfortable keeping the pain down. Highly recommend.

To be frank, I have tried to hold a lot of space on a judgement call on this place for some time due to the kindness of the nurses and lab technicians, but I am truly beyond tired of the subpar treatment I have received from the doctors here. I have received such atrocious treatment from the doctors at this facility it has honestly made me anxious about going to the doctor at all. After being assaulted, a doctor once asked me what I would do in future to prevent being assaulted again. When trying to diagnose a chronic gastrointestinal problem, I was regularly told I was just stressed out until I insisted further tests were done, and even then the gastroenterologist asked if I wasnt just making myself throw up before reviewing my test results. Surprise--I have a chronic condition. I am regularly told to simply keep taking medications without answers around what is happening, and today have been left in a position where I am totally unable to access one of said medications that I need to function because my doctor seems to have forgotten to put in my refill, despite us speaking within the last week. I know these are all people trying to do their best, but I have felt so dehumanized and disrespected in this place. I am desperately looking for new care providers.If you have the choice, I recommend trying elsewhere and seeing if you can get treated like a human being.

I had a Laparoscopic Cholecystectomy by Salcedo-Wasicek, MD. Great COVID restrictions, which makes it feel safer, even though some patients/supporters of patients will take off their masks when they don’t think they’re being watched. I have severe needle phobia, so they were kind enough to wait to do the anesthetic until they were about to take me in to the surgery room. I couldn’t stop shaking, though, and they couldn’t get the needle in, so they were kind enough to take me in to the surgery room and gas me to sleep. They kept reassuring me that they were going to wait until I was out to do the needle. The entire staff was so kind, and reassured me over and over. They were great when I came out of anesthesia, as well. They were patient with me, and helped me get up slowly. They gave me nausea meds when I let them know I was not feeling great. Wonderful staff, all around! One issue, with the building itself: cell service is terrible in there, so they couldn’t get ahold of my spouse after the surgery. It took a while to get my spouse in with me because of that.

For having a designated disabled parking area, its funny that you hide your wheelchairs way up on the 1st floor. Are you afraid somebody might use them? If your gonna be that psycho about them, then put a guard on level C to protect them. Also, since your sooo worried about this coronavirus, why have nobody around to test you, give masks, or give the screened stickers to those who entered? Your slipping...right now your operating just about as bad as the Franciscan health care system.

Very gentle and nice people working there . They help us to face our healthy problems with their actions.

Clinics run efficiently, on-time, easy parking, competent, caring, attentive.

UPDATE #2 back to ONE STAR. Just received a $450 bill for eight minutes with a dermatologist. UPDATE #1 to three stars based on Dr. Kennedy visit and outreach. Stay tuned. First post: Rude. Health care industrial complex syndrome at its worst. My primary care doc (Kennedy) is not available for weeks out at the time. I get a rotating cast of sub-optimal physicians. Co-pay charged to see a doc to simply approve an atorvastatin prescription refill. There are some wonderful PAs and staff but one star for the Byzantine bureaucracy and B.S.

Had to wait for my wife to come out of surgery on the other side of the campus even though there was a waiting area right in front of the check-in desk. I was told, “sorry but no waiting on the floor” and no explanation as to why. Luckily I’m able to walk to the de facto waiting area without a problem, some people can’t and this would be a hardship for them.

Nice facility, caring nurses and doctors. No long wait time, in and out of the urgent care in a hour which is unbelievable. Dr.Lewis was very nice, had a little chat with me to calm me down, and asked about how I feel before he proceeded with anything. Nurse even gave me extra bandaids before I left.

My mother who cannot walk far we could not find an elevator on C floor the door read take stairs to elevator which she cannot do. This is a hospital which should have signs for ground floor elevators. So if you have a disabled family member just know the garage is in disarray and needs to be fixed. It could become a liability for the hospital!😡😡 Will not recommend people with disabilities this this facility! FIX IT KAISER

Do not get Kaiser thinking it will be like Group Health. It’s not.

No employees seem to work or know what they are doing in scheduling, keeping records, what is happening, or anything that involves organizational skills, hospitality, and can barely read their computer wich seems to make all the decisions. Are they even human?

Have a great experience with my radiology appointment. Was surprised I could an appointment late in the evening

I’ve gone to Kaiser a couple of times now during COVID. As a person with a lot of anxiety around this virus, the Kaiser staff have made me feel comfortable being out in public. Getting my blood drawn and my flu shot were both really easy; each only took a few minutes. Dani from the Lab and Cheryl from the flu shot station both made me feel comfortable with the needles. And the security guard in the south building was really helpful. Things feel clean and everyone is wearing a mask. Overall I’m relieved to know that if I need to go in for checkups, it’s safe!

Kaiser Permanente Capitol Hill Campus is way cool , the service there was excellent and very nice people working there . Thank you Kaiser Permanente your awesome . This place was very easy to find and theres plenty of parking places to park close by . Its a sweet place to go for your family and friends . If your able to get Kaiser insurance do it . I think its a very good choice #love

(I am a medical provider)Nurses and other personnel at this facility are rude and ignorant.do not go there if you can help it.substandard quality and Service.this place sucks.

I’ve been coming here daily for treatment for a couple of months and it’s a nice place in general. Needs a facelift but I see they’re doing that in stages. Everyone was always very kind!

It was in and out, no problems.

All three of the doctors Ive worked with have moved on from Kaiser. The doctors turn over faster than the employees at Jack In The Box.Sadly this is problematic as the new staff member have little knowledge how to work the Kaiser bureaucracy to get patients what they need.

I brought my wife to the urgent care, the hospital was surrounded by tents and homeless people, i asked the security if they had parking in the building and he told me to park on the outside parking I was already stressed out with my wifes health issues i had to be also worried for my vehicle being broken in to

As always, my Dr is there.

My appointment was scheduled for 10:30. The doctor called at 10:05 and did not leave a message. I called back the office at 10:10 and after waiting 20 minutes on line I was told I have to reschedule my appointment .

A sprawling campus with no signage or directory to direct you where to go, and half of the information desks aren’t staffed, so there’s no one to ask either.Head’s up: the pharmacy is in the South Building, not the West Building annex like Google Maps shows.

I have used this lab location a number of times, as with any larger facility sometimes there are a good number of people waiting, but this isnt necessarily under the direct control of the hospital. The only criticism would be to have more staff on at traditionally busy times, first thing in a morning, lunchtime etc... hence the loss of 1 star. But the staff have always been great and helpful.

A lot of rude staff who care only for their paychecks and not the patients . Definitely need a staff overhaul who care about patients and treat contract workers with respect especially Urgent Care with the rudest staff and Registered Nurses. You give healthcare a bad name.

Great experience so far with the doctors and staff at KP. The Capitol Hill location is a large facility with a number of speciality doctors.Parking is available within the facility. While you pay to park, the basement parking garage is a blessing especially during the winter and when it rains.

This place e is great. Its weird that Im reviewing a doctors office/hospital, but thats how nice the people here are. I went in today to get some injections and refill my prescription and every single person i interacted with was so kind and genuine and bright. I really appreciate that, especially in a place that has bad connotations for a lot of people. I love my primary care doctor and Ive literally never had a doctor i liked before, i thought that was just normal. the folks in the injection room and at the pharmacy today were just so kind and good. I didnt catch names, but who ever is reading this should seek them out and give them my thanks. i had a 9:10 appt in the injection room on 1/26 and was number N515 at the pharmacy. find them. thank them.

Just realizing that overall my health has seriously gone downhill since switching to Kaiser three years ago. I do really like their pharmacy and live close to it so I stayed with it for so long but now I’m out.

Safe place and knowledgeable staff but the staff have trouble listening to what you need and only hear their training. Thats a big problem.

Nice, courteous and quaint hospital! Quick in and out for prescription pick-up!!!

. I went to urgent care, and I highly suggest there be retraining of the staff of how to proceed with medical procedure. For one, the person who drew my blood placed all of the items she was using on the bedside tray that was clearly unclean...she put on gloves (without washing/sanitizing hands) and then she said she needed an additional item, so she went to a cabinet opened it with her gloved hand, and after retrieving the item made no move to change her gloves before inserting the needle 😰 I feel like that is unsanitary and dangerous??? I had one nurse give me a medication drink and told me to drink up without telling me what it was which freaked me out, I pressed and she could not tell me what it was called but said it’d help with the pain. And another nurse was questioning the validity of my pain amount, I found it irritating because it felt like she was accusing me of trying to get more medication. I also found it disruptive and weird how other staff members kept barging into my room to grab supplies. A very disorganized and chaotic vibe.

Joyce in Surgery Check-In is so calming! She is so sweet and professional. She made us worry free and made us feel safe. Thanks Joyce!!

I have been with Group Health since 1980, from an insurance based policy to a not for profit consumer governed, team based health care provider. I had a choice of doctors and even had the opportunity to interview them before choosing the doctor I felt confident ability to not only listen but acknowledge my concerns and then work to solve my medical need. Dr. Peter Littlewood was my primary doctor for over 25 years and was not only my doctor but friend. He was involved in the yearly consumer meetings and a strong supporter of the consumer governed model. I have a new primary care doctor now and he is as good as Peter and I hope he too will be around for as long. Over these past 35 years Group Health has always been there not only for medical needs but also encouraging healthy living and nutrition, as well as community outreach. In 1995 I talked my husband into changing his medical to Group Health, just a decade later he was diagnosed with cancer. Our primary doctor sent us to an Oncologist in Olympia, Dr. Ann Williams who together with other Oncologist at Group Health laid out a plan for his treatment. First chemo then a stem cell transplant done by the team who were the most compassionate caring considerate people you will ever meet, not to mention totally supportive.That was in 2005, today we are back for another round of chemo and another stem cell transplant, thankfully we have the same team to guide us through this difficult time. I cant think of any where I would rather be than in the care of Group Health and our Oncologist and his team at the Capitol Hill Campus.

Was told I had to do a pre-op blood test because I mentioned I tend to bleed more when injured if on my period. My doctor then kind of yelled at me for not bringing this up before, then she ordered the blood test, after which I was presented a bill for $1800. For one blood test because they didn’t have the proper facilities at KP so they had to send it LESS THAN A MILE AWAY to UW Medical Center. After they were finally able to diagnose my condition, which is a somewhat rare condition, they sent me to 3 specialists who all said they didn’t know anything about what I have. But i had to pay to hear that FROM THREE DIFFERENT SPECIALISTS. I eventually opted to leave my condition to fate after surgery and asked them to stop referring me to specialists. After the inability to pay my exorbitant medical bills completely within 1-2 months and contacting a social worker who never called me back, I’m now in collections and being sued by the hospital. This place is a FARCE. GO TO UW MEDICAL CENTER! GO LITERALLY ANYWHERE ELSE!!!!

The Group Health on Capitol Hill took such good care of me while I lived in Seattle. All the doctors and nurses who treated me were professional, super nice, and really responsive to messages on the GHC portal. I recently relocated to New York and ran out of my prescription while still looking for another doctor in the city. I contacted Group Health and they were able to call in a refill to my local pharmacy for immediate pick up. Such life savers!!

I’m going to have to transfer my family’s care somewhere else after having taken my child to cap hill family medicine on Saturday. The doctor Lam Min Pung’s english was not up to par as he only seemed to understand part of anything we said and would stare back at us with a blank expression. What was worse though was that he had a terrible bedside manner, very rude to us, not welcoming, super hurried and was very disrespectful. Kaiser you should invest less on marketing and paint and more on quality of care and ensuring doctors are doing a good job.

Went to get procedure and was told that it would cost the deductible, $10. Finished the peocedure and was not told of any additional costs. A week later, I got a a bill for $200.

We had a great experience today. Helpful and friendly staff, no lines, and great signage got us in and out for our flu shot and flu mist in record time.

First of all, I love my primary care doctor and the staff at the Downtown Seattle office. Shes very thorough and takes my concerns seriously. I went in on Friday for a suspicious lump that could very well be cancer...or nothing at all. My primary care doc ordered additional radiology tests. Not a great feeling to have a possibility of cancer looming over me--I just want to get it over with and know.I called the radiology clinic right after my appointment on Friday at 4:30--I was concerned and a little shaky calling and the woman on the other line treated me like I was dumb and a burden--I didnt know the tests I needed as I was frantically looking for the after visit summary I just received in the middle of a busy area outside of the clinic. Sorry lady, just a little scared here. That was my first time dealing with someone less than pleasant at Kaiser. The scheduler had gone for the day. No worries--It was the end of the day and understand that. However, I sat this weekend stewing with worry.I called first thing this morning, and I couldnt schedule an appointment because they had to review the orders for errors. I have to wait for their call--which could be tomorrow. Ill admit the woman on the phone this morning was very pleasant and understanding of my anxiety. I just hate waiting!!! Meanwhile, my work schedule is building up for the week and worried I wont be seen for a while. Just frustrating to schedule an appointment! Overall, Im pleased by the quality and continuity of care--I just wish it were a little more coordinated.

Despite praise theyve received for controlling costs, Group Health slumps and is hardly affordable. Oh, and they seem way more interested in sales (as in selling one on their plans) than providing service to patients. Lame. Typical US health care BS.

Staff is mostly good. Ive been to some good doctors and poor doctors. Certainly not the worst medical campus ive been to. Clean, smoke free, interesting art, good directional signage, helpful admins, and friendly nurses.

Since Kaiser took over for Group Health they made cosmetic improvements to the building but the health care has gone downhill. There are quite a few bad apples now when I call to schedule. Last week the scheduler accidentally read some info about someone else’s chart to me. Now I just visited the ‘rapid care clinic’ and I was there for over 3 hours, treated terribly and they had me lay down on a bed that was super dirty. the doctor was literally the worst doctor Ive ever had to see.

A good doc is a unicorn in Kaiser. The good ones always seem to find a better opportunity elsewhere, with many trying to hang on until they can retire. Staff Moral is awful most of the time, and many seem to be hired for the personality instead of skills or knowledge, which alludes to a very political office culture.The doctors are good people struggling to practice medicine in a culture that prioritizes minimal maintenance at a frozen turtle pace. Every schedule is too tight, no room for rush medical issues, every test or next step is 3-6 weeks out in booking. Doctors either have no time or interest in discussing things so you can make informed decisions.My own medical issues have seen little progress in 2 years, compared to my prior experience with S____ M____ where motivated doctors make an effort to figure out the problem and solve them quickly.It is exactly what you expect from bottom line micro-management trying to squeeze every penny out of the process.The bottom line is patient issues are managed not resolved, and if you understand the difference then you are one up on KP mgmt.(edit, rating dropped because there seems to be some gaming the system in the reviews, which is further evidence their priority is business not medicine)Further Update:Today, I had an appointment which the doctor who ended up having to call-out in the morning. My appointment was transfered to another doctor and an hour later. I was not called or consulted, and the replacement doctor lacked the side-specialty training that was central to the appointment. And when I tried to complain, KP officially passed the buck because I dont have their Insurance... talk about copping out when an opportunity for improvement pops up.And yet a further update (how do I drop the rating below 1 star?):I tried to detail my issues with KP using their secure email system. I finish my typing and hit send, and the system had logged me out and the message was lost. I spent a significant amount of my time composing it to be a constructive critique... all gone, KP and their M.O. has wasted my time even further.

Waste of my time. My Dr was 55 mins late, leaving me waiting in a tiny, windowless patient room with depressed staff who I can hear wasting time through the door. Poor time management and an even worse aesthetic. Waste of my time. I will returning to Swedish in Ballard where the staff are kind, positive and ALWAYS honor your time.

Went to the the Asthma & Allergy clinic to get an allergy and VO2 max test. They cleaned my back with SCENTED soap which set off my allergic asthma. Why would you even have scented soap in an ALLERGY clinic?

If you dont might gambling you might bleed out, avoid Urget Care if you can wait 2-3 hours, bring a book. It wont go any faster once your in a room.

The ob service is horrible ! No one listen to you about your last period date and schedule a C-section after the due date because they have memorial day weekend plans. They control your pregnancy not you. The lady (emillia or whatever her name is) whos schedule your csection dont even know your actual week of pregnancy. And she will call you at the lastest time so she dont need to talk to you until the following day. Very unprofessional! If you want an emergency C-section . Go here . Get dramatized. Get no help . After my experience with them . I dont want any more kids.

Great experience with Kaiser Optical! Got in and right away it! The Reps where very nice and patient:)

I went into urgent care with abdominal pains. I was seen by a nurse within a few minutes. Within 20 minutes of signing it with reception I had received an IV with nausea and pain medications. They proceeded to give me a physical, x-rays and a cat-scan. All this within 4 hours at which point I was told I had appendicitis and would need surgery. The doctor treating my introduced me to the surgeon who was kind enough to go over my cat-scan with me prior to taking me up to the prep area. After the surgery I was cleared to leave.In conclusion, having entered for abdominal pain, being diagnosed with appendicitis, having surgery, and leaving in the same day, this was the most expedient service I ever remember at a hospital. All the nurses and doctors were very friendly and helpful. They answered all the questions I had and were friendly. I even got my inhaler prescription refilled while having surgery.

I recently received amazing care here. I cannot recommend it highly enough. Every person I came across was professional and caring.

Kind staff, great doctors. When an error was made on my appointment time it was immediately corrected and the staff was understanding and apologetic. They have everything, pharmacy, lab. Etc

My pcp never has appointments and is out of town a lot so I always have to see new doctors each time. but this last guy in family medicine was THE WORSt DOCTOR EVER. I am literally going to have to look up how to file a complaint with the board of medicine.

Its never fun to go to urgent care, but it really helps to ease your anxiety when you have a family member that is getting excellent care by a very caring staff at Kaiser. Thank you.

I had to go to urgent care and every single person we spoke with was so wonderful and kind.

Great doctors...great nurses...great staff!!

No biggie... they do whatever theyre supposed to do..and look how theyre supposed to look (KP bldg).. nothing more or nothing less..if you limit your expectations of unimportant bs, then you will always continuously be disappointed..they do there jobs just like everyone else...😉

Do not go here. The urgent care at Kaiser Permanente was the worst experience I have ever had. It is a hospital not a traditional urgent care. They immediately gown you, put an IV drip on you before even speaking with you. That intial cost is over $200, before they do anything else, this included a “new patient fee”. I went in for a migraine in which my General Doctor usually gives me a very general steroid shot that takes away the pain within 10-20 minutes. The doctor at Kaiser, not only spoke ill of my General Doctor, he insisted on giving me this Antipsychotic drug and I had to beg for the steroid. Needless to say my migraine did not go away and I lied to leave because I was made to feel so uncomfortable. I ended up taking excedrine migraine which did the trick for the headache but I was sick for 2 days after from the antipsychotic. I will never go back there ever again. The doctor did not listen to me, I felt like they had their own agenda (money, ego whatever it was) it was definitely not my best interest. Do not go here.

Been going to GH for 5 years. They are always very courteous & helpful. Ive recommended friends & family.

Best care from staff.

I tried Kaiser Capitol Hill because I live right next door to it but unfortunately the doctor I saw in family medicine was terrible, probably the worst doctor I have ever seen anywhere. On another occasion I took my partner to the urgent care and it was very dirty and we did not accomplish much while there for three hours.

Great , thx

I DO NOT THINK IT IS THE TIME TO DO VERY MUCH RIGHT NOW.DT:DOWNTIMEI WOULD RATHER KAISER PERMANENTE IN CAPITOL HILL TO BE LIKE IT WAS WITH GROUP HEALTH OR KAISER PERMANENTE.*NOT A TOURIST ATTRACTION!SAID, URGENT CARE FACILITY.THERE ARE OTHER MULTIPLEXOR SITES FROM GROUP HEALTH?SC

Worst experience. I went there for a simple refractive exam which is to see if my glasses needed to be changed although I was seeing well with them and had no other problem. I ended up being charged for the refractive exam $34 (fair enough) and $234 for eye exam. The latter was charged with an advanced billing code (92004) while I literally had nothing wrong with my eyes other than the refraction problem. I tried contacting them but they were least helpful transferring me to other lines all the time. I am not giving up and will find out why they charged me 92004 for nothing. I could have gotten my refraction checked at walmart for half this amount. So annoyed at private practice ways of making money.

They have horrible service over the phone

When I recently visited Urgent Care on Capitol Hill the doctor and nurse who treated me said Thank you for coming in.! It is a good feeling to know that you are not wasting anyones time.

Please improve access to care. Im not sure but access is so bad it seems that you push appointments so far into the future (months) in hopes that patients will give up and not use services.

Perfect pharmacy if you like waiting for unacceptable amounts of time.

People are attentive. Place is clean and inviting.

Full services. Urgent/walk care as well as dr visits. I used it frequently and had good results.

Finding parking was a nightmare. The nurse that checked us in was clueless. The hospitol was under staffed. The saving grace was the Dr was knowledgeable.

Oh my gosh. I drove from Puyallup to Capitol Hill fir an MRI appt at 3pm today. I arrived at 3:06 pm. They said becauae I was late I now have to wait. I have been waiting it is now 5:00 pm. A very loud alarm has been going off once a minute code red, code red an alarm went off in the south building please stand by for furthee instruction it will not stop going off. I think I have been punished enough fir being 5 minutes late!!

I have a serious autoimmune disease and a host of other problems and everyone is SO SWEET here. The doctors are very competent and the nurses really seem into their jobs unlike elsewhere where they seemed bored out of their skulls, rushed, indignant as in how dare you ask for my help--just be grateful Im not letting you piss yourself. At one place, I wasnt ambulatory for 2 weeks and I literally didnt get catheter chances or IV changes for days at a time and developed bed sores, even after asking if someone would help me walk around the kiosk in a circle with my walker. They told me I wasnt allowed to shower because I could fall--even though they were supposed to have shower chairs and such and assistants for patients that are fall risks to go to the bathroom and shower. There was a woman down the hall who apparently wasnt behaving who, and I SWEAR this is true, was locked in a weird cage of some sort...it had a bed and mesh...not sure what it was...at first I thought it was unlocked for a sick new mother and baby, but NO! And they giggled! SICK!!!!Ive gotten hugs at Cap Hill, lots of phone calls to follow up on tests, and besides the nurses the receptionists, aids and other staff are incredibly nice and will take time to chat with you about pretty much anything. They are really empathetic and when you are seriously ill, you need that.They have 5 star docs here and although the little OTC shop is poorly stocked, the receptionist is sweet and bubbly and seems to feel bad she cant give customers the products they need.Good pharmacy, not as great as lynwood but still quality and knowledgeable. I come here for the treatment I cant receive at Lynwood (b/c my PC there knows where the best of the best specialists are at) and Ive never had a bad experience. Im giving it 5 stars even though I like Lynwood better...its definitely an A even though my GH of choice is an A+

Great Nursing Staff in urgent care

Delightful, friendly staff. Very thorough and professional.

Attentive and thorough. Good advice regarding given.

A pharmacist here answered my questions on a prescription after hours on a weekend after my regular doctors office had turned me away. Super friendly, went out of her way to help me.

At time I lived four streets from Group Health. I was working with utility knife in triming provision for door on Nichiren Butsudan when it slipped and got palm of left hand. Bleeding profussly I walked fast to ER of GH and received 22 stitch. PAINFUL for fortnight, but they did good job. Staff were quite professional and knew what they were doing.Fortnight later they removed stitch, ordeal in itself, but glad all this was over as though even today I still have scar, it healed nicely.

Excellent service and highly efficient every time.

Always overbook, so patients are waiting waaay past their appointment times. Total disregard for patients. Very disrespectful.Basically, shut up and wait.

Good staff and comfortable waiting areas.

Always helpful doctors and nurses, from 10 years of experience.

I was born at the Kaiser in Oakland. Not sad about Group Health, they were always a little shady.

It happened to me twice since February when my appointment was messed up by stuff. It ruined my plans, my working schedule, and by the way, its not funny at all to travel across the city by public transport for a pregnant for just to hear Sorry, you are not in a chart!

👍🏼it a ok place

Always ready to take time to work thru

They should rename Urgent Care to Will get to you when we can Care. The word Urgent in Urgent Care is very misleading as far as Im concerned. We were in Urgent Care just as long as, if not longer, than the major surgery my wife had yesterday. 6+ hours and counting.

Hi-tech. Doctors are friendly. Some trouble scheduling appointment for specialist.

I have had nothing but excellent care at Kaiser Permanente, (Group Health).

Wait time felt like forever.

Omgosh, worst customer service EVER! Watch out for Mary Lou in Ore-op.. She’s a BEAST!!

Great care from doctors and nurses

Terrible, i got put on their plan by them and didnt ask for it.

Excellent care from all levels!