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Great Clips
21 W Mercer St, Seattle, WA 98119, United States
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Ku
Review №1

Go here if you are satisfied with the staff only using the trimmer to cut your hair. Otherwise, AVOID. For the same price you can get a MUCH better haircut at Sports Clips.The staff is otherwise fine.

Tr
Review №2

Very happy with this place, its worth the wait! This place is busy for good reason - online check in is recommended. Luan and Denny listen to your needs and accurately deliver quality results. With great prices and great service, all of Queen Anne should be looking sharp and come here often! Also, seeing the owner responding to these reviews, good or bad, is a truly caring quality of the owner that deserves respect and praise itself. Great local business!

JC
Review №3

Got a great cut from Mohammed. Really appreciated the friendly and fast service. Love the great clips check in feature.

Mi
Review №4

Got a much better haircut at a really reasonable price than the $100 one I went in to get fixed.

Al
Review №5

Great staff. Very welcoming and attentive. Will go back again!

Ma
Review №6

They were very careful of their clients. Making sure they followed every cautious procedure. Maybe a little over kill but at least I knew I would be protected of any germs, viruses, that being said, I lived my hair cut. !

Jo
Review №7

Good, budget friendly haircuts

Sh
Review №8

Simple and easy. I like the consistent experience here irrespective of the stylist you get.

De
Review №9

Great place for a quick and simple haircut.

Su
Review №10

Great staff! Make sure go there by appointment or wait time is too much!

Pi
Review №11

Quick service, good hair cut always

Sm
Review №12

Called about availability and was answered by a very rude woman, instantly changed my mind about visiting this location.

Aj
Review №13

I’ve been a great clips customer for over a year at other places. However this experience in Queen Anne has changed that, I got a haircut from Denny (bald Asian guy), he was extremely rude and arrogant the entire time. He seemed to be in some sort of hurry and ended up giving me a cut on the forehead with the trimmer during the haircut and was rough the entire time. The haircut again was extremely bad and I regret getting it. Never visiting this place again, being cheap is not an excuse to be rude to customers.

Ch
Review №14

Luan has been consistently excellent! Hes fast but thorough. Great haircuts!

Ke
Review №15

I received a hair cut the other day & I do like the result. Thank you. However as I looked at my receipt I noticed a charge of 25 dollars for cut, & I gave a5 dollar tip, however it stated 30 tender 5 back!,but it was a tip. Oh well the reason I am posting this is Ive had a problem w receipts in past ( other places.) Most likely for tax purposes?!. Thought Id share.

na
Review №16

Took 10 mins, was good experience

Sw
Review №17

Good cuts. Works out very well with discount coupon else a little on the expensive side.

Ki
Review №18

I am not going back after today’s experience though. I couldn’t afford to tip and he chased me out the door and acted as if I owed him. He begged me so I gave him $5. He’s got a job. I don’t. A haircut from a barber, a great clips barber for this matter to act like he did some phenomenal job is b.s. I hope he reads this too.

Ha
Review №19

Mohammad is the best barber ever! I always come back to get a haircut here.

Ad
Review №20

I’ve been coming to this great clips store for years without issue. Until yesterday. I went in for a usual haircut and it was great, my stylist was awesome and my hair is superb. Then things took an incredibly bizarre turn. I had hair all over my hands from when the cloth was removed from my shoulders which happens, so I paid and tipped my stylist first, then on my way out I was going to wash my hands. As soon as I start walking toward the restroom a stern deep voice from all the way across the room aggressively shouts SIR, SIR. I turn around and a completely different stylist I had not even spoken a word to during my whole visit accuses me of intending to make a mess in the bathroom. Not only did this stylist visibly mistake me for someone else, which would have been fine, but he did it abruptly in a room full of others silently staring at us both. Employees and customers alike. Taken aback I said I just wanted to get the hair off my hands, I do that. I’m grabbing my things and he GOES to the bathroom to patrol whether or not I was in fact the person he thinks he knew would soil a great clips customers-only bathroom. We all have bad days, but this guy clearly needs some insight into how you speak to people who give you their money in exchange for services.You don’t speak to complete paying strangers in an accusatory manner, especially in front of others like it is some kind of play to be put on.Sadly I cannot say I will be coming back here.

Ad
Review №21

Budget friendly haircut place for both the men and the women. Almost after every cut, they offer discount coupons for the next hair cut. I really appreciate the fact that they keep track of type of hair cut you had in the past.

Ah
Review №22

I have been visiting great clips at various locations (across country) for almost 5 years now. This was the most horrible experience I ever had with them. The gentle man who cut my hair didnt listen to what I was trying to tell him. He ignored all my requirements and did a horrible job (Had to wear cap for almost 2 weeks). I might never visit this location again. This store is effecting reputation of great clips.2 stars because its inexpensive.

Mi
Review №23

I was very impressed with the speed and skill of the folks working here. I came in towards the end of the evening on weeknight and had three folks in front of me. I was out there in about 40 minutes. Muhammad was fantastic, clearly skilled, and had a few fun stories to tell along the way. Will definitely come back and see them again.

Ke
Review №24

Skilled barbers. They store previous information so its easy to just tell them I want just like the last time. Can do online check-in and plan to reach there accordingly without wasting any time of yours.I gave 4 stars instead of 5 only because its expensive in my opinion. $20 for a haircut. Other than that everything is satisfactory.

Mi
Review №25

Doing a good job of haircuts within the provisions of the pandemic.

Ma
Review №26

My-Tee is awesome. She cut my perfectly and she is so pleasant. Keep up the great work My-Tee. 😘😁👍

Sh
Review №27

Below average budget haircut place. Ive had a few good ones but the stylists generally refuse to follow directions like dont cut my bangs. Other locations, like Cap Hill, are better at following directions.

Je
Review №28

Wow! What a Ripoff! I walked in with freshly washed hair in to have 1 inch trimmed from my bangs and about 5 curls with a curling iron on the sides of my A-Line Stacked bob. NO shampoo. NO haircut. NO hairdry blow out! ... Time In and Out 15 to 20 minutes max. The cost on this? $38 bucks [plus tip!] ... I wont be going back!

Ja
Review №29

Went here to get my long hair, that Ive been growing out for a year, cut shorter. I usually do it myself, but it had been a while and I didnt want it as short as I usually cut it myself. The first person lined to help me didnt understand my vision. The second person got it and was doing a wonderful job, but I think they got frustrated with everything I wanted when I reminded them at the end of the last thing I wanted (stated at the beginning and easy to do right if only theyd actually listened). As a result, my hair went from nearly complete and almost awesome, to butchered.I went somewhere else to get it fixed and just barely at that. They say theyve never seen anything like what happened to my hair...I wont be returning to Great Clips (any location), as this is just another bad experience with the business. Cheap begets cheap.Fortunately, hair grows back... but its still troubling when someone butchers your hair, either on purpose or accident.If you go here, be clear what you want. Dont expect anything that takes effort and except a cheap hair cut for the price you pay.

Al
Review №30

Always a good choice. Have gone here for years.

sh
Review №31

I will never recommend this location of great clips. Its not just bad skillls, its bad customer service. They do not how to behave with a customer. Dan cut my hair and she gave me worst hair cut ever. She was done cutting my hair in 1 minute at most and when I tried telling her that my hair is not even, etc. she was not ready to listen and did not even try cutting it again.

Se
Review №32

Me and my buddy ask them you guys know how to skin fade they told me yesDon’t worry about skin fade they don’t know how to do haircut my 7 years old son would do better job

Ch
Review №33

I would give this negative stars if I could. Im new to Seattle and made the mistake of going to a cheaper barber shop because I wanted to save money, and I very much regret it. The person who cut my hair, Luan, was rude and gave me the worst haircut experience of my life. After spending not more than 10 minutes on my hair, he immediately unbuttoned the cloth and said he was done without even asking me for my opinion. I had to tell him that I wasnt satisfied with my cut. He seemed visibly annoyed and put the cloth back on me without the white neck cover and buttoned it forcefully, which pinched the skin of my neck. It was painful and I said ouch loudly when it happened, and he didnt even apologize or acknowledge that I was in pain. Then he proceeded to cut my hair. I actually had to stop him because it was so uneven and he was going way too short. I was so mad at how unprofessional and rude this service was, and didnt even care if he finished my haircut (it probably prevented him from doing any more damage anyways). I just paid the $20 and left.This has been by far the worst service experience Ive ever had. On my receipt it says that Great Clips guarantees satisfaction on all services and products, but this is obviously a big fat lie given what I had to go through today.Great Clips, you just lost a customer. I will also advise everyone in my network, friends and colleagues alike, to never go to this location and save themselves from an atrocious experience.

So
Review №34

Been here 3 times till now. Totally different experience every time. Latest stylist was so careless about customer experience. He was so rough and I literally had to tell him to slow it down. He just tool trimmer and applied max force he can which end up hurting me rather than smooth experience. He used same notes from last stylist still haircut is way different. I am not sure why even they have those notes. One stylist before this, was good. She took enough time to cut hairs and listened to all my comments.But since you get random stylist, I wont prefer Great Clips and rather stick to specific stylist in area.

Er
Review №35

Great service, fantastic haircut. My hairdresser certainly knew what he was doing. The ambiance was very nice, and there wasnt an overwhelming stench of hair products in the air. The haircut itself was inexpensive, and very professionally done. Highly recommended. This is a no-frills haircut - in and out, with a minimum of fuss.

Ni
Review №36

I dont care if you are in Seattle or on the moon. $20 for a buzz cut is too much. I am also not a fan of being quizzed on where I live an my phone number for a walk-in haircut. I need to find service and value in your store before I am willing to be part of your market research. My haircut was acceptable if you ignore the price and the staff was courteous if nothing else. The shop was clean.

El
Review №37

The only great clips i go to. Dan is my always hairstylist and She is amazing. By far the best great clips i been to in the country and definitely in the entire seattle and kind county. Period.

Ju
Review №38

Very well done on all our Haircuts. Thank you for the wonderful experience our kids liked it.

Re
Review №39

High quality, excellent covid precautions

Ro
Review №40

Lower Queen Anne location of the Great Clips franchise. Smaller shop that can be busy. Stylists are always great. There can be a wait at busy times, but the online check in function on the website can help you avoid that. Parking can be a trick in this area so if youre driving you may need to walk a little bit.

Jo
Review №41

Great cut from Luan

Ad
Review №42

Great place. There is an app where you can check in and know how much time you must wait. Also they keep your preferences and you dont have to tell again what your style is. The employee are very kind and they suggest you some changes to improve your style. I am happy happy with the results.

Ri
Review №43

Decent. Not Great as the name suggests. They would barely use scissors for the haircut, its almost all trimmer. But does its job. It is 20 bucks plus top for the haircut so cannot expect much for that price. They may try to sell you hair products with discounts, steer clear. Nice mobile app to checkin while on our way to the salon. Long queue on the weekends.

Ho
Review №44

I add myself to the wait list online before going. I get a coupon for $3 off my next visit after each haircut. I get the same haircut as more expensive places ($17 with the coupon). Great deal!

Su
Review №45

The service is really inconsistent given that you could get any of the hair stylist depending on the time you go. They try to keep notes from one haircut to the other but it still doesn’t seem to work. Sometimes the hair stylist would literally follow what is on the notes without putting much thought into how the hair cut looks overall or whether the client is happy with it.

Ma
Review №46

I dont usually patronize chain barber shops, but went in on a whim with an extra hour before a meeting. Mohamed was a great barber, personable and friendly, who saw me right away, and Great Clips kept my preferences from the last one I visited years ago. That was a pleasant surprise.

El
Review №47

I follow my BFF he works here. Hes an awsome stylist. He went to school at gene Juarez so I go where he goes lolThey lucky to have him

Th
Review №48

Ask for Moe! Hes the one of the only ones there that truly knows how to cut hair!

F
Review №49

You get what you pay for. I got the worst haircut of my life and had to get a professional salon to redo it. Good for quick dude haircuts.

Ka
Review №50

It’s very annoying to have such inconsistent experience here. I have been going here for the past 3 years and it’s always a hit or a miss depending on who is cutting your hair. The most annoying part of it is that some stylist do not even understand english more than just talking inches and numbers, and what ever happened you tell them they just do the standard buzz cut. If you want consistent experience, like what I finally am going to do now.

Ri
Review №51

Very friendly and fast. Make sure to check-in online

Ma
Review №52

Barber with sharp prices (I paid $20 for a regular cut). You can sign up for advance check-in with their app, which will save in waiting time.Your first cut will registered in their system, so you can get the same cut quickly if you like.The barber was friendly during my visit.

ah
Review №53

A nice place to get your hair cut. Good service, Good Behaviour, Good Everything.

Pa
Review №54

My hair always looks good because of great clips

Em
Review №55

Went in for a trim and new bangs. Just needed a couple of inches gone. They took off 5 even after discussing the length I wanted and me showing them pictures. The cut turned out okay, but it was NOT what I asked for. :/ They did get the bangs more or less right. I think theyd have done better with hair that doesnt curl.

Am
Review №56

I like it here, been here twice now and both times I was satisfied with the quality of the haircut as well as the hair dressers. Will definitely be coming back for my next hair cut.

Mi
Review №57

Absolutely fantastic haircut. My hairdresser was Luan, he is really great. Next time Ill definitely go to him again. He knows how to cut. Very professional. He did exactly what I wanted.

Ra
Review №58

Fast and easyThis has been most fast and easy saloon. With Web checkin and perfect location, this has been my favorite so far. Most of the stylists did an awesome job and has been a very consistent experience providing best customer service.

Lo
Review №59

My hair stylist was professional and listened to my design ideas.

Co
Review №60

Hairdresser was friendly courteous and conversed throughout the haircut.The cut was to my expectations and I was offered discounts

M.
Review №61

Save your receipt. They usually have a discount at the bottom for next time. Note: these only work at the exact salon you received it at.

Ke
Review №62

Its the standard cheap hair salon. You can install an app and get in line before getting there though which is nice.

Ar
Review №63

Port good service to their customers.

Ja
Review №64

I got an awesome treatment in this salon.It is very clean and the chairs very comfortable.They also have parking space

Ad
Review №65

Efficient, economical but not great haircuts.

Di
Review №66

Good place for a decent hair cut especially if you know who the right hair stylist is, I wouldnt recommend if not.

Bh
Review №67

Great place to get your hair done.I usually go there each 2 months and get a satisfactory hair cut.

No
Review №68

Worst service Ive ever got. My bangs are not straight at all. When I asked to fix she said they looked fine and ignored everything I asked so I mean in the end you get what you pay for never going back rude

Sa
Review №69

Just had a fantastic haircut done by Mohamad! I showed him a picture, he offered suggestions, described each step of the cut and what exactly he was going to do, and in the end offered me a great deal on some product and a coupon for my next cut! The haircut was perfect and he gave me amazing customer service even though it was very busy and they were fitting me in. Thank you so much, Mohamad! Ill be back in a few weeks! This is the second time Ive received excellent service at this particular location! :)

Ka
Review №70

I can always get in for a haircut relatively easy and I love my stylist. The app allows me to check in for my appointment prior to arrival and I rarely wait more than 10 minutes for a haircut.

Br
Review №71

Decent haircut for $20 but definitely nothing special. It probably varies greatly on who you get cutting your hair. I had several uneven patches that I fixed myself at home. You get what you pay for.

Jo
Review №72

Mo is the best, consistent and professional ... best haircuts Ive ever had.

Li
Review №73

I came in from out of town and was helped immediately by a nice guy named Mohammed. He was super awesome and did a great job on my hair, and even fixed some unevenness from my previous cut.

dr
Review №74

Good haircut for a quality price

Si
Review №75

So many reviewers have dissed this salon and based on the negative remarks I went for a haircut. Its actually much more reasonable than hair salons in proximal distance of the same venue, or downtown. The staffing is rountine manned by the same individuals who do quite a bit to move their clientele and set up a style for each one they see for a haircut.Professionally trained, well seasoned and experienced. I found myself returning to the same hair stylist for an updated look every three months.Located just off the main intersection on Lower Queen Anne its tucked away in-between building entrances. An open air concept salon with modest accomodations for men and women.Nicely appointed by the regularity of return clients, business is steady and not hard to simply walk-in off the street for a quick appointment. Relaxing. Yet, very stylish in ways that seemingly is impossible to see past inside the City Center.

Jo
Review №76

I had to go back to get my haircut fixed... Not my best haircut. I will not be going back.Edit. So Ive now been here a few times. There is one person who is terrible. Luan. He will spend no time on your hair and leave chunks missing. Zero attention to detail. I hate to disparage someone but he should not be cutting hair. The other two ppl who cut my hair were actually quite good.

Ro
Review №77

Im a guy, haircuts are relatively easy. Great clips did a good job. $17 is the most affordable Ive seen in this city too..

Ha
Review №78

Beginners! Many mistakes! Not recommended.

XJ
Review №79

If you go there, never let that asian male cut for you because he will push the trimmer to your skin very very hard.The manager is responsible and called me back.

Th
Review №80

Great staff, great service. Fast in and out using app.

Kr
Review №81

Too notch, Im happy with hair cut and service.

Ev
Review №82

Nothing against greatclips in general. Sometimes they have people who do a good job. But this location in particular is terrible. I went there twice for a trim (2nd time to try and get it fixed) and they managed to mess that up... didnt even separate my hair, just cut in these huge straight lines. Awful!!!!

ta
Review №83

Quick and easy with friendly staff.

Ca
Review №84

I went in for a simple trim and to add some layers. The man who cut my hair was SUPER rude. He was rude to the point that it seemed personal. He wouldnt make eye contact with me, wouldnt talk to me, and was generally unpleasant. In addition, he didnt seem to understand what layers are. When I got home I had to finish cutting some pieces around my face. I will not be going back here.

Lo
Review №85

Nice friendly hair stylists, got my cut just like I wanted.

Je
Review №86

Mohammad did another incredible haircut. Been going here for 11 years. No bad haircuts.

Do
Review №87

I trust everyone here to give me a haircut Ill be happy with. I dont have to make an appointment. I just go when it works for me.

Tr
Review №88

Not bad for a chain haircut place. Walk-ins only, I had a short wait and a professional stylist who worked exactly within my specifications.

Ak
Review №89

Latest experience at great clips was the worst. Luan is the worst hair cutter I have ever met. He is not professional. He did not know how to cut hair. He did not understand what a customer wants and directly rush in to cutting. Worst experience ever. Wishing if I could give zero or negative star. Changing my rating from 4 to 1

Ri
Review №90

I would give it a 1 but I gave it a extra one because this was the first time they did so terrible. I normally get the Asian guy but I got some other new dude (at least since Ive last been in) 1st he told me he couldnt cut it to the length I needed because his fingers were too large so I was like ok Ill just get it a little bit longer no big deal, then I told him to not cut my side burns short and to leave them at their lowest points well nope I guess he didnt understand me because he cut them equal to the same level as the top of my ears also while blow drying my hair at the end he roughly rubbed my head which was weird as hell ...terrible absolutely terrible...I gave him a 3 dollar tip because for some reason I feel obligated to provide a tip however I didnt realize how terrible the haircut was until I got home and looked in the mirror and now Im irate, so I thought the only way to do something now a days is it post a review and hope future customers see it so they dont make the same mistake as I.

Ab
Review №91

The employees at this particular Great clips are very rude, and they have messed up my hair atleast twice, even after showing them the hair cut I wanted. They blatantly ask for tip.

Br
Review №92

I wanted shorter bangs and my stylist did them exactly how I wanted. Five stars!

Ha
Review №93

Terrible experience. There is no such thing as customer experience at the 21W Mercer St. The staff was bored to death and kept constantly chatting in native language. The gentleman who gave me haircut was stubborn and impolite. He just finished the cut and walked away without setting up the hair and without asking for feedback. Upon asking for slight readjustment he became loud. Worst haircut till date.

Go
Review №94

Very good service for the price. Liked the ability to check-in to avoid unnecessary wait time.

Ma
Review №95

Good place. Service is good and Nice prices.

Ma
Review №96

I always have a great haircut from here & you dont have to wait long for it

Ly
Review №97

Quick and efficient plus a great cut.

Jo
Review №98

Convenient spot for a quick trim. Staff is friendly.

Co
Review №99

Great hair cut! Going back to the same lady again!

La
Review №100

Value for money. Not a great curtosy and talent.

Information
17 Photos
100 Comments
4 Rating
  • Address:21 W Mercer St, Seattle, WA 98119, United States
  • Site:https://salons.greatclips.com/us/wa/seattle/21-w-mercer-st?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 206-216-1956
Categories
  • Beauty salon
  • Hair salon
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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