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Valley Medical Center Moorpark Express Care
2400 Moorpark Ave #118, San Jose, CA 95128, United States
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Ch
Review โ„–1

Doctor meenakshi Jain should not be operating as a doctor at all!!!! How she got her medical license is beyond me. Thank God for O Connor Hospital otherwise i would have been dead. Useless doc!!! Just telephone appointments and get billed for it. DO NOT GO TO HER ๐Ÿ˜ 

Je
Review โ„–2

My uncle was doing well came too this hospital was dead I a few days of arriving then too make matters worsening I was made too wait a minimum of 15 minutes in the lobby every time I want to visit was also was threatened by a nurse that threatened me with security because she barely spoke English and was later taken to where my uncle was and she said I should file a complaint and a lot of people already have about that department I drove all the way from Hollister and after being able to decide my uncle being pulled off life support I cant take home him wallet without a power of attorney from a dead man not sure why make drive my mother all the way down here after being told she had adequate documentation but now being told it wont work what happened to responsibility seems like everyone these days is busy looking for reasons why they cant do their jobs instead of doing what theyre supposed to you work at a hospital too help people not make their lives complicated for no reason other than wasting paper and killing trees need to do what youre supposed to at a hospital dont just show up for a check help people thats what youre paid for

An
Review โ„–3

I love valley Medical they help transition transgenders so Iโ€™m really grateful for this hospital because I had Kaiser Permanente for 26 years and they do not transition the LGBTQ community with estrogen itโ€™s against their religious beliefs so thatโ€™s hospital puts health before religion so I am very fortunate to have Valley medical who puts my health and my mental well-being before religion

Ti
Review โ„–4

It gets the job done. Got no complaints.

So
Review โ„–5

Had to come here during interim insurance. I was able to get an appointment the same day. Staff was very efficient and polite. There was a delay in me being seen, but the staff acknowledged this fact and was more than eager to get me seen, and out as quickly as possibly, something which I totally appreciated. Also Lab and Pharm are all next to each other, fully serviced medical facility.My doctor though ...super efficient and awesome ๐Ÿ™Œ๐Ÿฝ๐Ÿ’๐Ÿฝโ€โ™‚๏ธ He was very thorough and had great bedside manners as the nurse who checked me out, and the LVN who checked me in. I had to wait for almost an hour from my appointment time , (they were super busy so totally understandable) but the extra star was I was out of there with meds and lab work in less than 30 minutes from the finish of my exam. Iโ€™m happy and very satisfied with my visit , given the mixed reviews listed.I would have to say this place is operating at par- if not above * , given the huge amount of patients and range of services provided.Nobody likes being sick or in pain, but to be able to be seen the same day and have a full visit and lab work done in less than an 1:30 minutes is pretty close to a private hospital setting of service ( service was A1 - minus the setting). Hope this info helps and or get well soon too.

la
Review โ„–6

Complete disrespect ! Learn how to talk to people. Why get a job if you are miserable !!

Be
Review โ„–7

Worst experience ever. I went in for a rash. Explained what I had already done and what hadnt worked. The doctor literally started telling me I needed to do what Id already been doing. She sent me for blood work- I got the results back- several readings were out of the ordinary and I heard nothing back from the doctor to explain the results. Then I noticed on my record and the woman wrote down the wrong symptoms- said I had several wounds.The incompetence of the doctor was astounding.Do NOT use this place.

Do
Review โ„–8

It was much faster than I expected. The staff was very courteous and Dr. Padmashri Srinivasa was outstanding. Iโ€™ve never met a doctor as wonderful as her. She told me to ask for her on my follow up and she came out to see me to check on my healing and I felt like a VIP...!

Ma
Review โ„–9

The process of accepting patient and lab test was fast. Results came fast and I got my medication quickly. The whole process took an hour and Im very satisfied

Su
Review โ„–10

Visit Sat April 8, 2017 I was checked in, brought in,and saw doctor and out the door in 45 minutes!Everyone from the check in lady at front desk to the RN to the Doctor were all professional, nice and seemed like they loved their jobs! The way it should be! 5 *I will be back to this clinic.Thank you.

An
Review โ„–11

The one star rating is for the service.Doctors, staff, facility is more like 3-4 stars but the wait times and the velocity at which they operate does not look anything like โ€œExpress Careโ€.Do not know if they can add staff to do any better or train their staff but itโ€™s awful how they operate.Sad to see this in the bay area.

Ch
Review โ„–12

Waited 6 hours. Had blood drawn but never got to see a doctor. Couldnt believe how bad the service was. Avoid this place at all costs.

Za
Review โ„–13

I was there with severe bladder pain and the service and the procedure was so fast. I specially thank Dr. Jatinder kaur Dhilon who was so great and accurate diagnosing my problem. I really appreciate it.

Ma
Review โ„–14

After waiting for two and half hours, I asked how much longer. I was told by a very hostile nurse that they couldnt tell me and that there were people who had been for more than three hours and I would probably have to wait longer than that. I left, in tears, without care. Theres no express care here.

Ma
Review โ„–15

They never answer the phone... have tried calling for the past week and im always on hold for over an hour and just give up and im actually on hold AGAIN right now. Cant go in without calling first...ANSWER THE PHONE!

Ka
Review โ„–16

7 hour wait the care was awful they should close it down bad service bad doctors staff is rude

Ma
Review โ„–17

Nice staff

Ma
Review โ„–18

Great

Information
4 Photos
18 Comments
3.7 Rating
  • Address:2400 Moorpark Ave #118, San Jose, CA 95128, United States
  • Site:https://www.scvmc.org/clinics-and-locations/Moorpark/Pages/overview.aspx
  • Phone:+1 888-334-1000
Categories
  • Medical clinic
  • Hospital
Working hours
  • Monday:9amโ€“5pm
  • Tuesday:9amโ€“9pm
  • Wednesday:9amโ€“9pm
  • Thursday:9amโ€“9pm
  • Friday:9amโ€“9pm
  • Saturday:9amโ€“9pm
  • Sunday:9amโ€“5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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