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Wen Fan, DMD, MD - Oral and Facial Surgery Center of San Jose
2039 Forest Ave Study, San Jose, CA 95128, United States
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Ng
Review №1

I had a great experience with Dr. Fan and his team. Everyone was professional and patient with all of my questions. My dentist referred me to Dr. Fan. I had an infected tooth that needed to be extracted. They were able to get me in for a same day consultation, walked me through the procedure, and prepared me for the surgery the next day.Dr. Fan was calm and explained to me every step during the extraction. This helped me feel at ease. He made the procedure seem simple (I know it wasnt). I have full trust and confidence in Dr. Fan and his team for the next few procedures as I will also be getting a dental implant from him.

Zh
Review №2

I got four my wisdom teeth extracted this morning. The experience is really great. Dr. Fan is very considerate and soothing. The visit took only 2hrs in/out, including anesthesia. Because they are in-network, my company is able to cover all the expensesThere is a convenient parking garage behind the building

Te
Review №3

Dental issues evoke anxiety in all of us. Dr. Fan, who has a very calming bed side manner, was the doctor that removed my two childrens wisdom teeth. He is a skilled doctor with a great personality. A few years have passed and I recently had to have dental surgery so I chose to go back to Dr. Fan. We were so comfortable and confident in his ability. I was so glad he was still in the area. The nurses are wonderful as well. Its not often you find a great team in one office. Thanks Dr. Fan for taking such good care of my family!

Mi
Review №4

Got my four wisdom teeth out, they did a fantastic job with the procedure both before and after. Extra precautions taken during COVID-19 made me feel extremely safe going in for the surgery as well.

Ai
Review №5

Dr. Fan did my consult and surgery less than a month ago. I did get dry socket but they were able to quickly see me back for a recheck to give me some ointment for the dry socket. I’m recovering very well now. Everyone at reception was very nice and was able to work with my hectic schedule. All the nurses were very patient and were able to answer any questions I had. I do recommend this place because it’s very clean, organized, knowledgeable and friendly staff!

Ar
Review №6

I liked my first experience with Dr. Fan. He is pretty good and very informative. The way the case was explained and logical reasoning behind treatment advise brought me good comfort.To be more specific, I had a consultation with him regarding my teeth extraction. He nicely quantified benefits and impacts of removing each tooth and excluded one tooth from the extraction list. Cool stuff!

Ze
Review №7

Did my wisdom teeth extraction at age 30. Be sure to read the instructions the day before since you need to fast and stop taking in any liquid from the day prior. On the day of operation I didnt feel a thing, and the recovery wasnt too bad either. Overall pretty professional place, gets the job done right.

Ro
Review №8

My experience here has been wonderful here. I was nervous at first, but when I was In the operating chair I immediately felt better due to Dr. Fan’s reassurance. He made me feel safe and at ease and kept me well informed which made my experience all the better. I am so grateful that I had my surgery with Dr. Fan.Sincerely,Sabina, a happy patient

Ka
Review №9

Came in for a wisdom tooth extraction. Really professional service. Was put at ease by Ruben on my first day. The staff is very knowledgeable with regards to after care. The dentists worked fast and efficiently, took just 20 minutes to remove the offending tooth.

Br
Review №10

I’m 16 years old and I was referred by my orthodontist. Everybody was very nice and professional. They told me everything I needed to expect and ways to take care of myself. Not only did they give me instructions but they also did a follow up to check and make sure I was feeling okay. I was slightly nervous before getting my wisdom teeth removed, but you shouldn’t because it was quick, easy, and painless. Thank you!!

Ki
Review №11

Fantastic center! Waiting time is minimal, staff are very helpful and cheerful; the usual discomfort with going to the doctor didn’t get me here at all. Dr. Fan is definitely an expert in his field. Got all four of my wisdom teeth removed last week with no issues.

Ja
Review №12

So when I first made my appointment the receptionist didnt specify that it was for a consultation, I was under the impression that that would be the appointment where I get my wisdom taken out. I spent 10 mins in that appointment for them to tell me something I already knew because I came with a referral. The consultation appointment was absolutely pointless. Other places you only make one appointment thats it. Then once I had made my appointment I called the day before to confirm the time and they moved my appointment to an earlier time without giving me a call to let me know. Im busy and I have work almost everyday its hard to get a day off, so for them to move my appointment time without even consulting with me if that was okay was an absolute no for me. If I hadnt called how would I have known. Im sure this business is great but their receptionist is ridiculous.

Ro
Review №13

Had a great experience. Was referred by my dentist and everything went great. The procedure was good and had hardly any pain when got my wisdom teeth removed. Would recommend it to anyone.

gs
Review №14

Both of my daughters had their wisdom teeth removed here. The entire staff is friendly and professional. They explained everything in a way that he girls weren’t at all nervous. We will definitely come back if a need arises.

Je
Review №15

I had my wisdom teeth removed here and it was painless and quick. He did a wonderful job and I have fully healed with no complications. Dr. Fan is enjoyable to talk to as well as his assistants.

Si
Review №16

I enjoyed my time in the office. Everyone was very friendly and easy to talk to. I recommend coming here with children and adults. The atmosphere is great inside.

Ab
Review №17

Dr Fan was very helpful throughout my whole wisdom teeth removal surgery. He did a very good job of explaining the procedure and the aftercare instructions were made very clear. I felt very comfortable in his clinic & the assistants are all very kind and helpful as well.

ct
Review №18

We had a great experience with Dr. Fan and his staff. Everyone was professional and very pleasant. Dr. Fan explained the entire process and he actual surgery was very quick with minimal pain. We got a call that day to check in on the patient. We would highly recommend Dr. Fan.

He
Review №19

Great experience felt welcomed and the expertise of Dr Wen’s staff was amazing! I felt so safe to know having a facility who cares for there patient life a family does. Thank you for your services and until the next family member.

Cr
Review №20

My first experience with wisdom tooth removal surgery was really bad experience, a lot of pain and stitches in my cheeks... I didnt want to go through that again... This was a few years back in another country... But, with Doctor Wen the experience was completely different and it was amazing! Almost no pain at all, they were really attentive with me and gave me detailed instructions of how I needed to take care of my wound and one week later is like nothing happened. I completely recommend Doctor Wen and its team.

Ni
Review №21

From the moment I stepped into the office here I was greeted and helped by the very friendly staff at the maxillofacial surgery center of San Jose. Dr. Fan did an amazing job on my teeth and I cannot thank him enough. I followed his instructions and was ready to head back to work in a couple days. Highly recommend getting work done here you will not be disappointed!

An
Review №22

Highly recommend Dr Fan. He just did our son’s wisdom teeth extraction and our son did great! He’s very pleasant and very knowledgeable. The staff are also very nice. Thanks!

Be
Review №23

Dr Fan removed two of my wisdom teeth. The extraction was almost a non issue it was done so well and easily. Highly recommended.

Ol
Review №24

I had a great experience, they were able to get me in for wisdom teeth extraction super quickly (I called on a Monday and had the teeth out on Thursday). Super care for ensuring I feel comfy through the process. Thanks!

Je
Review №25

We had a wonderful experimce with Dr. Fan and his team. We were referred by our orthodontist for wisdom teeth extraction. Great follow up and very reapectdul communication directly with my 13 year old daughter (which we both appreciated). Would highly recommend this practice.

Ma
Review №26

I came in nervous at first and a little worried, but I was treated really well and didnt feel uncomfortable during the procedure. After words the instructions they gave me for post op instructions helped to make sure i knew what was happening. After a few days i felt better i would recommend it

Ni
Review №27

The service was great. They were very thorough in explaining and took the time to answer all my questions.

Be
Review №28

Had my wisdom teeth taken out by Dr. Fan, guy was super nice and did it in like 30 minutes. Made me feel at ease during the entire process!

Do
Review №29

I think my implant surgery was a good experience. The Doctor is precise, pleasant and did a great job. The second day and all is going well with little pain, if any. His staff is very professional. Great team.

Ma
Review №30

The anesthesia felt like time travel and I felt that was really cool. I had a pleasant experience getting my wisdom teeth removed and I would come here again if I had to get teeth removed a second time

El
Review №31

Very good experience!! i was in very good hands with dr. wen fan. it was a fast and safe healing process too with clear instructions. would recommend.

De
Review №32

My experience having a molar extracted was better than expected. This is areat group of professionals. I ighly recommend them!

Pu
Review №33

The service here was great and they did a great job with taking out my wisdom teeth. I healed really fast and they were super professional about it.

Av
Review №34

I had my wisdom teeth removed and the people were very nice and answered any questions that I had.

Ry
Review №35

I got my wisdom teeth removed and I had a swift recovery and did not get any infections. The anesthesia was done just right.

Je
Review №36

They were very nice and really made it clear what was needed of me and made me feel better about the operation in general.

Je
Review №37

Great experience with Dr Fan. They did an excellent job explaining what to expect and were very reassuring. My son recovered very quickly and with minimal pain from his wisdom teeth extraction.

El
Review №38

It was a super great place to get my wisdom teeth removed. Everyone was super nice and my mouth healed well.

Bo
Review №39

Great experience!

De
Review №40

My daughter had her wisdom teeth extracted with Dr. Fan. He and his staff were very friendly and professional. Dr. Fan did a fantastic job with the surgery.

Sa
Review №41

They did an awesome job of making me feel comfortable before and during my surgery and an even better job following up after my wisdom teeth removal!

Ka
Review №42

Hands down one of the best oral surgeons and the best front office I have experienced so far !

St
Review №43

When I first got here I felt really nervous because I never had surgery before I didnt know what it was going to be like. I thought it was going to take forever, but once I woke up it felt like it didnt take long at all. It was a good first experience and Im not as afraid of surgery as I used to be.

Pa
Review №44

Very professional and very competent. My new implant feels like its my natural tooth.

Of
Review №45

I felt very comfortable and confident, they know exactly what they are doing. So positive about them that my husband is now going to get work done with them.

Ma
Review №46

Both my son and daughter had their wisdom teeth out by Dr Fan and both had a good experience. Everything went smoothly and healed quickly.

So
Review №47

I was able to schedule an appointment with them fairly easily. Surgery went well and I would recommend them anytime!

Re
Review №48

Dr. Fan and the office staff we’re absolutely top notch!!! I have and will continue to recommend this office to all!!!

Ar
Review №49

So money hungry theyll violate your HIPAA rights.I was referred to this place by my daughters orthodontist. I reached out to make an appointment and was greeted by a receptionist / appointment coordinator that I suspect hates her job as she was incredibly unenthusiastic to help me book an appointment. As she helped me book my appointment she asked which insurance we had and I told her Metlife but informed her that we were going to pay out of pocket. At hearing this she then tried to further discourage me from booking the appointment by emphasizing that you know were out of network right? in the snarkiest manner possible. This really was really weird to me since I had just told her we were going to pay out of pocket.The day of the appointment we arrive and having filled out pre-paperwork I was surprised to be informed that there was still paperwork that needed to be done. The unenthusiastic receptionist then asks me to sign a Financial and Payment policy. Reading through this is was what made me realize that all they really care about is money. This is because the form was basically a list of fees and hidden fees. Im a relatively fast reader and despite this the receptionist looked irritated that i was actually taking the time to read through it. She also presented me with an Acknowledgement of Receipt of Notice of Privacy Practice, which I expected would be given to me as that is what it literally says, but no that did not happen. After I signed it, I was informed that there is a copy of it in the waiting room for me to look at. What?!? About 10-15 minutes after our set appointment we are finally taken back where we met with Dr. Fan. Our consultation lasted less than 10 minutes and then I was introduced to his Billing person. The first thing she hands me is a $156 bill for our 10 minute consultation. She also started explaining that our insurance would cover x,y, and z but not a or b. At this point I was really confused because I know that I had not given them my husbands insurance information. I didnt say anything at the time as I assumed that perhaps my husband had provided them with our insurance information or his social security number (which is typically how these plans are looked up). On the way home I called my husband to ask why he had given them his information as I had not been planing on giving them our information since our dental insurance had already exhausted its yearly max. It was at this point that he confirmed that he had not provided them with our information. This realization has both my husband and I incredibly upset. How did they get his information if we didnt give it to them? At this point i suspect they might have gone behind our backs to the orthodontist that recommended them to us as they work very closely with them. At this point we will be filing a complaint with the Office of Civil Rights as this is a blatant violation of our HIPAA rights.

Li
Review №50

I had my wisdom teeth removed here, it was an overall great experience.

Fa
Review №51

After the first week my mouth felt better. No pain was felt during the operation.

Be
Review №52

They took really great care of me while I had 4 wisdom teeth and a baby tooth pulled. Very professional.

am
Review №53

My daughter has anxiety and D.Fan was so gentle and patient with her. By the time we were done, she felt like she could do anything now.

Ri
Review №54

Process was simple and there were easy steps to follow

Me
Review №55

Very easy process, doctors and nurses took great care of me

ay
Review №56

The doctor is really kind and healpful.

Mi
Review №57

Charged extra fees for nothing.

Tu
Review №58

Excellent services

Information
13 Photos
58 Comments
4.8 Rating
  • Address:2039 Forest Ave Study, San Jose, CA 95128, United States
  • Site:http://www.sanjoseoms.com/
  • Phone:+1 408-298-7775
Categories
  • Oral surgeon
  • Doctor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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