This is the worst company. This company is a pain for both practitioners and patients. Shame on insurance companies contracting with them. The low reimbursement rate and the amount of paperwork involved for more treatments are a joke. These guys handle many HMOs (Kaiser) and now PPOs billing. If ASH handles the billing for your insurance, it doesnt matter how many visits you are alloted, whether its 5, 10, 1,000 or 1,000,000 per year, ASH sets the standard and will only allow 5 visits and deny all treatments afterwards. Better to pay cash then to deal with the headache. All doctors and patients need to stop their relationship with ASH. ASH needs to go out of business. Its all about profits and not health with ASH.

So many one star reviews. I used their active and fit gym program. I was charged to my cedit card and not refunded after my gym has been closed for months. I was told I might get a refund in two months. Closed my account. These people are crooks.

Would give zero if I was allowed. Their contracted rates are way higher than having no insurance at all. Im paying for things I have never had to pay for with any of my other three insurance companies. Its also super suspicious when the provider is telling me that the contracted rate is lower than what the insurance company is telling me it is. They do not work for you. They want your money and that is it.

This place needs to be investigated. It needs to be shut down.

Two weeks to get the history of my chiropractic visits from American Specialty Health, Inc. - am I back in 90s????Why is this company still in business??

Very difficult company to work with. They require a lot for authorization of care and do not authorize what the treating doctor requests. The reviewing doctor is not of the same profession and regardless of the condition or severity of the patient, they always approve the exact same treatment. They seem to have their profits as top priority and do not have much concern for patient care and well-being.

This insurance is so wicked that it is better not to have any connection with them. They don’t pay to the provider without reasonable basis.Eventually it will make bad reputation to them. Worst and wicked insurance company..

This organization is the epitome of the wizard hiding behind the curtain. They are a low class uneducated organization regarding medical treatment. They take your money and do not provide ANY customer service or a way to contact them. My company medical insurance company recently pawned our medical plan without any notice and none of my claims have been paid for months. My medical condition is heavily documented and I am treated at the number one Research Hospital in the world for my health condition. I have never been denied treatment coverage for this prior. My treatment was deemed medically unnecessary by American Specialty Health. Without this treatment I have issues breathing, speaking and swallowing.If there were Zero Stars this is what they should receive. They need to be criminally investigated for insurance fraud.

Great place to work. 24 hour Security for your safety. Multiple companies there and 8 Elements restaurant located there.

My job is to keep my patients healthy and pain free. ASH gets in the way of me doing my job every step of the way. My goal is to help as many people as possible, so I have been accepting ASH plans, but the reimbursement does not cover our overhead and sometimes payment is never received no matter how many calls and submissions we make. More and more practitioners are walking away from ASH for these reasons. If you can, as a patient and practitioner, I would recommend avoiding this company!

Not good for practitioner or patient

Honestly one of the worst companies I have dealt with in my life. I have Blue Shield of CA and they contract with ASH. I did not know in signing up with Blue Shield that I would have to have contact with them. Reporting them to the CA Department of Insurance.

Negative one star would be better. I didnt realize this company operated like the other horrible gyms that will not let you out of a contract. Its supposed to be coming through Cigna Health. This company is so frustrating they remind me of one of Americas other horrible corporations and I wont mention names.I joined on November 1 and have been calling weekly to get my membership plan to activate at my member gym. The customer service rep is unable to do anything about it and keeps saying she will send the info to IT or the manager but over and over they are unable to return my calls or fix the problem. I would not waster your money on Active and Fit. I just called at 4:45 pm and the manager is already gone. That means she left at 2:45 pm Pacific Time. or before 4:45 pm Central Time, leaving her CS reps to manage the front lines with angry customers. I would like to guess that they listen to the CS calls and ding the poor reps when this badly run company causes customers to lose it.Also, if you want to cancel, you have to write ....get this, write and mail, with an envelope and stamp, an actual letter to the company in San Diego. And then pray, they dont pretend they never got the letter. Its a PO box probably for good reason. I will submit a claim to better business bureau when I have time but I dont have a physical address.Angry customer and tired of this type of business plan associated with fitness centers.

I would recommend other medical providers to stay away from this third-party administration. The worst health insurance company ever. Dont ever expect them to pay contracted providers smoothly, theyve never been! Claims are always sitting there intact for months. No response, no confirmation, no payment, and nothing at all. The only thing ASH ever gives is denials (capitalized) on claims which are completely legit in terms of billing and coding. Providers have to call endlessly and file complaints with the state for attentions on issues raised. Awful.

Borderline criminal. Only 5star reviews are from employees and obvious fake accounts.

Does not pay their practitioners livable wages. unethical company, that leaves patients with terrible care because they refuse to pay practitioners wages that would allow appropriate care. shameful that any big insurance company would contract this company.

ASH is the definition of an evil corporation. They collect full payment from insurance that the policy holders pay for and then pay practitioners a fraction of what the patient pays pocketing the profits and making care worse for patients and making practitioners lose money and causes increased admin work. This company is bad for every aspect of health care. All practitioners should stop accepting ASH and all patients should stop buying their plans.

If only my injury was ACTUALLY healed as quickly as ASH claims it is.. Im now having to pay out of pocket for my care (1 Chiropractic visit - adjustment w/ treatment a week) because this company gets to decide when MY BODY no longer needs care.Oh did I mention I pay more out of pocket a month for my care than I do my freakin insurance?..Terrible call Cigna, terrible, terrible call.

Denied my claim twice for OT when my arm is only marginally better from ORIF surgery a few months ago. They clainbto have caredully reviewed my case. BS, i am now worse and will be seeing even more Doctors due to this. Avoid if you can. Calling a lawyer.

They are incompetent. They can not be reached in a timely manner. They keep billing my old insurance company, which if they would Bill the correct company I would have my deductible meet, and it would not cost me $60.00 a visit to my Chiropractor, it would be $15.00. Now, I suffer because I need to go for treatment, but can not afford to.

They denied service for no reasons. First, they require the patients to submit medical records to show the treatment is medically necessary. Then they denied the service with the reason like medical records not clearly described. Are you kidding me?

Too much time when I evaluate,treatment, 2 hour work .pay $40.00

Great place to work. Company really does a lot for its employees.

This company is affiliated with my health care provider and my local gym. The three entities partner together and offer fitness rewards that are usually in the form of a refund check when the fitness goals are achieved. However, my refund check/reward has not been issued and American Speciality Health, Inc., does not have any answers....just some vague excuse that they have a system issue. They cant tell me what the issue is or when its likely to be resolved. It feels very scammy and sketchy and I would not trust this company or any program they are affiliated with.

They refused to give me names and numbers of chiropractic providers in my area, even though I’m allowed 24 visits.

Will give 0 if possible. Worst service I ever experienced. There might be some monkey business underlying this type of service. It doesnt make sense.

There customer service people are super rude. they do not care if your calling on someones behalf and you have a Durable POA. they need to be retrained the correct way and treat people with RESPECT.

They are the worst ever, if it was possible to give them negative grade I would. They affiliate with Cigna and keep denying my Therapist requests for more occupational therapy, even though I desperately need it.

Company is ok. CSS dept. is extremely brutal to its employees. Only reason people work there is the people they work with. Classic example of corporate america

This company is the worst! Paying a doctor of Chiropractic $15 maximum per day for only 5 visits is absurd! If you need more visits which 99% of our patient do, then we are required to have to fill out several long forms for additional treatment that take up lots of time when we can be helping other patient.

I have been dealing with this company for years, and after numerous denials, for a very serious back problem through out the years, I spoke to an attorney. I had three of my doctors write letters to the effect that my situation requires medically necessary adjustments, 1 x a week at the very least. I have borderline osteoporosis, complicated by a fall and and I am awaiting surgery to fix my second fusion and fracture. I also have hypermobile SI joints which have become very unstable after the fall I experienced. I only go in for a gengle adjustment; on the table to level out my SI joints. If you are denied you have to fight. Have your physician write you a letter regarding your needs. Chiropractic adjustments are the ONLY remedy for me at this point to relieve the subluxation; pinched nerve and un even SI joints. The pain is unbearable if I do not go. Living on a fixed income I need this benefit and will do what I need to do to get. I am paying for it and my doctors agree with me this care is mandatory.

Cheats patients out of their benefits. Unethical business practices. Defendant of many, many lawsuits for same. Tell your insurance carrier to drop these jokers. Dont buy an insurance policy that uses them as a benefit manager .... you will regret it.

Worst health insurance middle man ever

DONT TRY TO WORK WITH THIS HEALTH INSURANCE SUBCONTRACTOR. THEY ARE OF NO HELP, AND WILL TRY TO CHEAT YOU OUT OF YOUR BENEFITS. CONTACT YOUR STATES INSURANCE COMMISSIONER TO REPORT PROBLEMS WITH THEM. THEY WILL NOT LISTEN TO, NOR HELP ANY MEMBER.

Weird security guy. I thought he owns the place and is watching the place for fun.

Their Clinical practice guidelines are absurd. They only allowed six visits with six therapies on a patient with severe neck pain with upper extremity radiating pain with severe arthritis. ODG guidelines for this condition would be up to 25 visits.

Many of the reviews Ive read and the problems that I have faced regarding ASH are similar to many other people and could relate to the following:Unfair Insurance Claim Settlement Practices are generally defined as if the Insurer knowingly commits or performs with such frequency as to indicate a general business practice according to the following:Misrepresenting pertinent facts or insurance policy provisions relating to coverages at issue;Failing to acknowledge and act with reasonable promptness upon communications with respect to claims arising under insurance policies;Failing to adopt and implement reasonable standards for the prompt investigation of claims arising under insurance policies;Refusing to pay claims without conducting a reasonable investigation based upon all available information;Failing to affirm or deny coverage of claims within a reasonable time after proof of loss statements have been completed;Not attempting in good faith to effectuate prompt, fair and equitable settlements of claims in which liability has become reasonably clear;Compelling insureds to institute litigation to recover amounts due under an insurance policy by offering substantially less than the amounts ultimately recovered in actions brought by such insureds;Attempting to settle a claim for less than the amount to which a reasonable man would have believed he was entitled by reference to written or printed advertising material accompanying or made part of an application;Attempting to settle claims on the basis of an application which was altered without notice to, or knowledge or consent of the insured;Making claims payments to insureds or beneficiaries not accompanied by statements setting forth the coverage under which the payments are being made;Making known to insureds or claimants a policy of appealing from arbitration awards in favor of insureds or claimants for the purpose of compelling them to accept settlements or compromises less than the amount awarded in arbitration;Delaying the investigation or payment of claims by requiring an insured, claimant, or the physician of either to submit a preliminary claim report and then requiring the subsequent submission of formal proof of loss forms, both of which submissions contain substantially the same information;Failing to promptly settle claims, where liability has become reasonably clear, under one portion of the insurance policy coverage in order to influence settlements under other portions of the insurance policy coverage;Failing to promptly provide a reasonable explanation of the basis in the insurance policy in relation to the facts or applicable law for denial of a claim or for the offer of a compromise settlement;Using as a basis for cash settlement with a first party automobile insurance claimant an amount which is less than the amount which the insurer would pay if repairs were made unless such amount is agreed to by the insured or provided for by the insurance policy.Class ActionClass actions are a method for different persons to combine lawsuits because the facts and the defendant are similar whereby these individuals e.g. FBIC members of the proposed class, have similar claims and are by law able to be joined together to prosecute their claims in a more efficient manner. Class actions are designed to save Court time and allow one judge to hear all the cases at the same time and to make one decision that is binding to all parties.I am not an attorney but if there are enough people who feel the same maybe there is something that we can all do together?

Horrible customer service. This company does not pay the practitioners, even when treatment was approved. When they pay, it’s not even enough to cover the overhead.

All of the reviews are a one star. the other reviews are from folks who have a relationship with ASH. I have severed ties with them as they do nothing for healthcare. They take money and deny service. The American Specialty Health way!

My husband has been trying for months with this company to schedule chiropractic and Accupunture. They say hes covered, but when he goes to schedule an appointment he is told there is no record of him in the system. He calls ASH and they straighten out the problem. Two more times, most recently this morning, and THE SAME PROBLEM! To say this company is poorly run is an understatement!!

This is the worst company ever! I can not express in words how horrible this place is. They are destroying the already difficult healthcare system. If you buy health insurance and this company is associated with it in any way then you are making a HUGE mistake in buying that insurance. PLEASE PLEASE PLEASE have nothing to do with this company. You will regret it in the long run I GUARANTEE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

They are the worst, I have been a provider with them despite of the low reimbursement rate and limitation on coverage, I have been trying to provide affordable care to people because as a healer that is what you are supposed to do. But this company goes and contracts with insurances and then miss manage care, pays the lowest rate possible.

This is not a health club no matter what Google says. It is a corporate office.

Worst, and I mean worst insurance ever. They cheat patients and providers out of payments. I have spent 20 hours or more on the phone asking them each time to process something they should. Anthem blue Cross should stop using their service because it is a horrible reflection on them.

Horrible company nightmare to work with

Great location and well maintained

Best place to work at!

Great place to work

Dumbest people Ive ever TRIED to work with!!!!

Great place to work

So terrible!!

Worst experience ever....horrible experience.

The worst company in the world.

Great company