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Reproductive Sciences Medical Center
3661 Valley Centre Dr #100, San Diego, CA 92130, United States
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Ab
Review №1

Honestly had the worst experience ever with them this year 2021. I was told I could chose my doctor and hospital and I signed everything then when time came they said that I were to report to a certain doctors office and hospital for care. Honestly I hate Scripps I always delivered at Sharp Mary Birch and it’s close to my house but they changed that and didn’t allow me to go with who I intrusted my health to. That OBGYN ended up leaving on maternity leave after seeing her 2 times and from there on I was seen by 5 other OBGYN’s like hello that’s worrisome as it’s MY HEALTH on the line. I spoke to them about it but they still didn’t allow me to changed offices nor hospital. My case managers were changed like 3 times during my process and my IVF coordinators were changed twice. Then when I asked for certain documentation for compensation they gave me the run arounds and no help. Last and definitely what makes it worse is they expected me to be in charge of having the blood cord kit picked up right after delivery. Like I’m sorry but I did my part and allowing them to take that in and yet I have to worry about another thing right after, when I have all these normal pregnancy worries and health worries as I really have no doctor looking out for my health since they are switched all the time. The agency seemed to not care at all about my feelings and concerns. I will never do the process again and hopefully this helps you ladies or family and find another agency to work with. Overall they made my pregnancy journey very hectic and overwhelming until the end.

be
Review №2

My experiences with RSMD was great. I worked with such helpful staff that was able to answer all my questions that I needed to know. They made me feel at ease with every step I went through being a surrogate. It was a wonderful experience with this place. I would definitely recommend this place. Very professional staff that will help you throughout your journey. :)

ka
Review №3

I started my journey as a surrogate in 2018. I was matched with IPs very quickly in December 2018, had the embryo transfer in March 2019, and gave birth in November 2019. The whole process was smooth, they supported me the whole way. My case manager Yoko would reach out to me 1-2 times per week to check in and always responded quickly if I had a question. The whole staff at the center itself when I went in for the transfer was also really nice. The only issue I had was when I went into labor at 10pm I couldnt get in contact with anyone, even the after hours line. :/

Th
Review №4

Everything looks professional. Friendly staff and the service is quick. Also, I like their coffee machine!

Ro
Review №5

Not a good agency. Had issues in the beginning with them not paying me. Now I am 4 weeks post partum and they still havent paid me correctly. Yoko was an amazing coordinator always checking in, answering questions promptly and thoroughly. She always knew whats going on, but left the company in January. After she left, the new coordinator didnt seem to care other than a couple of key points. Questions still unanswered and she has ignored my recent attempts to contact her. I have payment issues, bill issues, and other questions and they wont return texts, phone calls, or emails now. They do not truly care about their surrogates.....especially once you deliver. Believe the bad reviews.(the ones that havent been removed yet) I should have but I thought I could handle advocating on my own.

Al
Review №6

By far the best experience I ever had! I just completed my first surrogacy journey and with the entire RSMC staff there to support me made it that much easier. Yoko was the best case manager and helped me throughout the entire journey. She was there if I ever needed anything and was very prompt with here responses. Having the great experience through physicians surrogacy and seeing the look on the intended parents face the day their baby was born will be unforgettable. I can most definitely see myself doing the process again In the future.

El
Review №7

I am very pleased with my experiences at RSMC. I worked closely with Yoko who made sure all my questions were answered and I felt comfortable with each step of the way. The doctors were very professional and answered all questions tactfully. I would recommend this medical office to anyone with fertility or reproductive health care concerns.

Jo
Review №8

My experience with RSMC was very nice, the staff was very kind and caring. Kimberly M, my coordinator was amazing she is very sweet and kind always making sure I was doing okay, Made me feel very comfortable. Thank you. (:

Ol
Review №9

My husband and I were trying to conceive for 4 years before we realised we were going to need help with this process. A friend of ours recommended RSMC and thank goodness she did! Their attention to detail helped me receive the proper diagnosis I needed in order to make the next step in conceiving.

So
Review №10

I have donated my eggs with RSMC 2 times. I love that I was able to help 2 different families dreams come true! I also was able to pay off my college loans with my compensation!

Sa
Review №11

My wife and I finally found RSMC after trying to conceive on our own for years. I wish we looked sooner! We are welcoming our first child this month!

Al
Review №12

My wife and I decided we were ready to take the next step in our lives and have our own baby. Being a same-sex couple, we knew that IVF was one of the options in order to get pregnant. We decided to do reciprocal IVF. My wife used her egg and I carried the pregnancy. It was such a beautiful journey and I am beyond happy we both were able to have such a big part in it. We are planning on doing another IVF cycle, but this time we are using my eggs and my wife will carry!

Me
Review №13

RSMC is a fantastic company to choose if you want to become a surrogate mother or want to have a family. The staff and especially my caseworker made the journey a very positive and rewarding experience! They helped me make another couples dream of having a family come true. I would highly recommend them to anyone!

Am
Review №14

Just started my surrogacy journey with them and was very informative and answered all of my questions if any, all the staff are very nice and go out of their way to make sure my questions do go unanswered. They make me feel so comfortable and happy that I am happy to do something so special for others! I definitely recommend this place!

A
Review №15

Ive worked with Dr Woods and Adams for 13 plus years. It amazes me that they as a team we have a 98% success rate of live births. My clients love them and my surrogates LOVE Dr Woods even more. If you want someone who will listen and not blow you off, hes the one!

Ra
Review №16

RSMC made our IVF experience as smooth as possible! The staff was fantastic and extremely welcoming. They help so many families at once, but they always made sure we felt like we were their top priority!

Th
Review №17

As a gay couple, my partner and I needed to find a clinic that was not only welcoming but also well versed in our options. We attended a free seminar at RSMC and we immediately knew that this was the right fit for us!

Ly
Review №18

My husband and I had been trying to conceive naturally for 3 years before we finally went into RSMC. Talking about our infertility journey was not easy, but with RSMC you feel like you are in a safe place. They understood our struggles and their goal was the same goal we had. We were luckily enough to conceive through IVF our first time and we now have an amazing and loving baby girl.

Li
Review №19

If I could give them no stars I would. I was a new patient and I filled out all of my paperwork prior through the patient portal, as well as scanned all our medical records, and insurance weeks prior to our appointment. Come appointment day, we drove 30 minutes to get to the office, then waited another 30 minutes until I asked the lady at the front desk how long it was going to take. She then told me that they had 4 patients in front of me, one was an 8:30am consult that just went back (at 9:30) because they didnt fill out their paperwork before hand. She then proceeded to tell me that the doctor wouldnt be able to see me for at least another hour, that would be an hour and a half after our scheduled appointment (which I feared would be even longer since they told me a consult could take up to one hour and he still had 3 additional patients to see). I dont see how its fair that we had to sit in the waiting room and have our appointment pushed back because one of their patients came unprepared. Also, at 9:00am (my scheduled appointment time) how are they already this backed up, unless they over booked from the start! This process is already so stressful and emotional and they did not make it easier, nor did they seem to care about our feelings or if we had plans for the remainder of the day. My husband had to get to a meeting so we had to leave. We were never seen by the doctor. No one has reached out to me to apologize for the wait and lack of professionalism. I can only imagine how they treat you once you are a patience, if this is how they treat you while they are trying to secure your business. I would not recommend coming here.

Ca
Review №20

RSMC has the most welcoming staff at an IVF center that I have ever experienced! I have had a long journey with infertility and I have visited many different centers but RSMC makes me feel welcomed and I know I am in safe hands.

Ja
Review №21

I recently donated my eggs for the first time with RSMC. I loved having the chance to change someone’s life and I was able to pay off my school loans with my compensation!

Ki
Review №22

I spent the past 3 years visiting multiple clinics for IVF and I never felt like they were a good fit for me. Luckily, I found RSMC when I was about ready to give up! They were able to fit me in for my initial consultation the same week I called! I couldn’t believe how flexible they were to fit my needs. I just gave birth to my daughter 2 months ago!

Es
Review №23

Wow, this agency is on another level of unorganized.I received this in the mail, and they want me to pay them? I put my journey on hold due to many personal family reasons and they still, up until today bug me to come in. They have no sense of understanding. My medical screening was done over a year ago and they never moved forward with my transfer. All of a sudden they found a donor and she is ready an entire year later! If I am correct, I will need to come in again to do a screening and psych evaluation. My father passed away a couple of weeks ago, I put the process on hold and they send me this. They never even sent their condolences. I talk to a group of other girls too who decided to leave after seeing how bad of an agency and medical center it was and they are trying to cease and desist them. Seriously? I know of a group of girl who also stopped working for them because they were having serious anxiety problems working there and they tried to cease and desist them too ? Come on , if you are in this industry just to make money get out! This is special! You cant force people to stay with you! This is OUR body , we can do as we please! In any state, even If you are on that transfer bed you can walk away! If you change your mind you can walk away. This agency would rather see you suffer through your journey than care for you! Im so disgusted . Ladies please find an agency that will take care of you, YOU!

Es
Review №24

Dont believe the fake reviews here. This organization cons you into thinking you will have a free consultation. This is not true. This is a fraudulent organization. They tell you that they will give you a free consultation then they send you a bill. If they are going to lie openly like this for $150, what are they going to do for other services. Avoid at all costs.

La
Review №25

RSMC has exceptional staff. Everyone was super helpful and friendly in helping me navigate through the whole surrogacy process from start to finish.

Br
Review №26

I completed my first surrogate journey & the process went smoothly & my case manager Erika was always there when I needed her ! If youre looking for a surrogate agency I would highly suggest Physician’s Surrogacy . I have had no issues and I am so thankful for the medical team & the staff that helped me & the intended parents

Ji
Review №27

My wife and I attended a free LGBTQ seminar at RSMC and we have been able to move through our IVF process at an amazingly fast rate!! We can’t wait to welcome our first child into this world!

Sh
Review №28

I just finished my first surrogacy journey with RSMC and i couldn’t be any happier...they were super responsible, clear and always one call away for me! This was a life changing experience and i made a beautiful relationship with my IPs a long the way...Compensation was exactly what we agreed and on time always.Yoko was my support coordinator and Christeen my IVF coordinator and they were both great with me also Drs and nurses are awesome as well.Will recommend RSMC to everyone wanting to become a surrogate in a great agency!👌🏻

Zh
Review №29

I have chosen RSMC to do my egg freezing cycle. They have professional medical team, esp. Dr. Wood recommended. And they provide bilingual staff there which makes my trip convenient and carefree. I really appreciate it!!!!

Ka
Review №30

My experience with RSMC was pleasant, staff were kind and caring. They attended to my needs and always asked for my wellness. Making sure I was doing okay. yoko was amazing

Mi
Review №31

Amazing experience. Wonderful staff. Never had a complaint for worry regarding my health, care, or finances with regards to being a surrogate!

Ad
Review №32

The staff was extremely friendly and professional. The doctors were very thorough in explaining the procedures. I was attended to very quickly for my first appointment.

A
Review №33

On the phone, I was treated with respect and courtesy. I arrived at the facility, located in a large, upscale office/medical complex in Carmel Valley and felt comfortable as I walked through the graceful courtyards and into the stately building. I was greeted warmly by the receptionist and offered refreshments. The woman I was meeting with came right out and we went back to her private offices. She explained the entire procedure in great detail, taking time to answer each and every question. She was very professional.After we discussed the details of what we might do, she offered to show me around. She stated that all under one roof they have the doctors, the psych eval professional, the cycle coordinators, everyone! There is no need to drive here and there like they do at every other facility. This is the only facility of its kind - offering the full spectrum of services under one roof.Ive begun the journey. In the future, I hope to add more to this review. So far, so fantastic! I highly recomend Reproductive Sciences Medical Center of San Diego!

ra
Review №34

Staff are all nice and professional. Doctor makes you feel comfortable. Excited to begin my surrogacy journey with this agency :-)

Pe
Review №35

RSMC is great! They have the most advanced clinic I have ever seen, and it seems like everyone that works there is top in the field. They are brilliant and also very nice and care about the patients. They have all the bases covered at RSMC with the highest success rate, guarantee program, and I think they even have a surrogacy program. I would highly recommend them to anyone trying to have a baby.

Se
Review №36

RSMC is amazing, they really take care of you and make this whole process amazing and easy, April is amazing I couldn’t have made it through through this Journey Without her. Thank you April for ALWYAS being by my side!!!!!!

Fe
Review №37

Reproductive science medical center has been such an amazing please to work with.. they are always on top of everything and everyone is always so nice when I come in.

Li
Review №38

RSMC is really friendly for the customers, especially whom are not in San Diego. They can set up an online consultation with doctor. Great services!

Er
Review №39

Super helpful staff who are kind. I come weekly and its on my lunch break. They insure im in and out in no time.

Ka
Review №40

This place does it all, from IVF to surrogacy to egg donation. The people are really nice and know what theyre doing. In their state-of-the-art facility they make families. This should be your last stop on the road to parenthood.

Po
Review №41

I Can say at RSMC there is Great Customer Service. Staff is Very Nice . Nice & Clean environment.

ta
Review №42

Started my journey as a surrogate mother not only is Doctor Wood very nice man but the staff is also amazing as well... I am very fortunate to have reproductive Science Center with me on this journey wouldnt have it any other way.....10 stars all the way

Ta
Review №43

Tomorrow I have my last appointment at RSMC before moving on to my OB care! I can’t believe I have finally made it this far and I will be welcoming my baby into this world in a matter of months!

Li
Review №44

I was so excited to be starting this new journey to motherhood with RSMC earlier this year. My husband and I have been trying for almost 3 years and I thought it was time to finally go in for help. I went in for my first consultation with Dr. Hosseinzadeh and she reassured me that I would have a family of my own... I was hopeful because I felt like I would finally get some answers. She thought I have PCOS and ordered me to get some bloodwork and told me should would call me with the results and let me know the next step from there; but, she was tenatively planning to put me on metformin.That same week I went and got my bloodwork done and waited by the phone for my results...a week went by and I heard nothing. I called the clinic and the receptionist said she hadnt received my test results so I called my PCP to have them re-fax the results. I then waited another two days and heard nothing so I again called the clinic and they said that they did receive my test results and asked if I was waiting to hear back from someone...... I told the receptionist that Dr. Hosseinzadeh said she would follow up with the results of my lab work and all the receptionist could say was oh, I see here that the doctor was supposed to follow up with you and Im not sure why she hasnt. I will let her know and I will have someone call you to schedule an appointment.Needless to say I waited by the phone for another week and no one returned my calls. I even tried emailing them and no response....its beyond frustrating because to have to go through 3 years of waiting, and hoping, and then only getting disappointment, and then to have this happen to me yet again at the one place where I was hoping to finally get some hope and answers, is so incredibly disappointing. Maybe this was just my experience, but to me it is highly unprofessional to not return your patients phone calls...I never even got past the consultation to find out if RSMC and Dr. Hosseinzadeh could help me to become a mom.

Th
Review №45

I recently completed my first journey with RSMC and my overall experience was amazing. I only had some hiccups during the ivf process. My IVF coordinator that I was assigned named Christina wasnt very knowledgeable and I had to stay on her to get important things done like getting correct work orders and scheduling my appointments. After that my Pregnancy coordinator and pregnancy case manager April was wonderful. She worked very hard to make sure that I was accommodated during my pregnancy and was very responsive to every concern I had. She held my hand through the process and really helped me when I needed it. I felt fully supported. My IPs case manager Lydia was also very helpful and helped me communicate with my IPs. Both of these ladies supported me and made sure to answer any questions I had and addressed all of my concerns professionally and efficiently. My experience was beautiful and I would gladly work with them again.

Is
Review №46

Great place, kind staff, and they were able to get started with what we needed right away.

re
Review №47

Worst agency ever! apparently youre an idiot ? the guy was just asking a question! instead of explaining it like a professional this is what this girl replies. She is the idiot!

Do
Review №48

I called the office of Dr Woods and was told that he was taking on new patients but yet did not take my Anthem Blue Cross EPO Insurance. Since it is very difficult to find a good doctor that takes my Insurance I was saddened. Chelsea Groen was gracious enough to take down my email and do her own research and find a doctor for me. She emailed me the very next day. It was so appreciated.As most of struggle with all the healthcare changes, its wonderful to have had the help. Now thats what Customer Service is all about. Thank you Chelsea.3/17/2015

Ro
Review №49

Excellent care, very happy with results. I recommend this practice without any reservations.

Be
Review №50

RSMC Fertility Center in San Diego offers leading IVF Doctors and is a world-renown surrogate agency, We strongly recommend them if you are looking for infertility treatment, egg donors or surrogate mothers to grow your family.

Ja
Review №51

All positive reviews in the last month from Kara OBrian, Zhang Yunxia, Liyun Hu, Melanie Sanchez, Harriet Pittman, Cheryl H, Angelica Wong- ALL FAKE! Pathetic and embarrassing for them.

Me
Review №52

The staff is friendly and Dr. Wood is incredibly knowledgable. I would highly recommend RSMC.

To
Review №53

Great customer service, they really take care of you and Dr Wood is the best!

Ev
Review №54

Very nice and professional staff and the check in was quick and easy as it should be.

Ch
Review №55

Great customer service, very nice experience here.

Ke
Review №56

Great staff, quiet clean facility.

Er
Review №57

Awesome place and the staff is very friendly

Ju
Review №58

Great place

Me
Review №59

Awesome

Information
32 Photos
59 Comments
4.4 Rating
  • Address:3661 Valley Centre Dr #100, San Diego, CA 92130, United States
  • Site:https://fertile.com/
  • Phone:+1 858-436-7186
Categories
  • Fertility clinic
Working hours
  • Monday:Closed
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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