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Pacific Dermatology & Cosmetic Laser Center
8899 University Center Ln #150, San Diego, CA 92122, United States
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De
Review №1

Wonderful facial with Kay! It had been so long since having a facial... and my skin feels and looks better after 1 day! Kay is very knowledgeable on skin care and great trips on how to keep my face better hydrated with skin care products ~cant wait for my next facial! Denise

Li
Review №2

I just love Dr. Keel, Tamika, and the entire staff at Pacific Dermatology. They are warm, caring, and welcoming and they really know their stuff. I always feel confident that I’m going to see the best results possible with the latest technology available. There is also a 0% pressure factor. They allow you to be in the drivers seat to share the results that you desire and they make recommendations based on what you want. With so much information overwhelm out there, it’s hard to know what works and what’s just marketing hype. You can rest assured that you have a great adviser who will give you real, natural, and beautiful results to lock arms with in Dr. Keel & his team.

Re
Review №3

I really love this medical office and Dr. Keel. Everybody is so friendly and caring and they are so efficient. I never have to wait, they are always on time, and yet are able to take time to listen to what I have to say and answer any questions. They are da bomb! I just wish we lived closer as the drive is long for us as we live in Valley Center. But I would not want to move from La Jolla if I were them. lol I wish I could afford to live there and then my drive would be sweet.

Da
Review №4

Everyone at the office are friendly professional and take care of you through whatever procedure or exam you are having done. Dr Keel always spends extra time asking about you and your concerns. He explains everything and all options. Never ever makes you feel like you are just a number. I have been going here for years concerned about my exposure to the sun and the damage it has caused. Don’t hesitate highly recommend.

Rh
Review №5

Always reliable and friendly. Great doc. Great staff. Awesome results!

Cr
Review №6

Clear, confident information from Dr. Keel. Very friendly and helpful staff and excellent facility. Highly recommend!

Da
Review №7

This was my first visit. Friendly front desk staff, wonderful nurse and the doctor was thorough and explained everything. My wait time was minimal. Happy I found this practice :)

so
Review №8

There are so many options for Botox and fillers these days and you should be careful as to who you have inject you. I have always had amazing results when I have gone to Pacific Dermatology. As I am experiencing the “aging” process, I want that little pick me up that looks natural and that is exactly what Dr. Keel delivers. He also talks with you about your choices of products and is very knowledgeable and skilled at using them. The staff is great and very friendly. Heather the practice administrator has been with the practice since the beginning and she is never to busy to talk with you about services and treatments. The office is lovely, clean and everyone practices safety and hygiene, which makes for a more comfortable visit.You also get the extra added care, as Dr. Keel is an extremely competent dermatologist!!S. FleryPoint Loma

De
Review №9

Very detailed and thorough physical exam Two biopsies performed with telephone follow up. A few pre-basal spots treated with liquid NItrogen.

St
Review №10

Highly recommend Dr Keel and his team. They are great!

ki
Review №11

Excellent service and top notch work! Bringing my whole family for all my dermatological needs. Wouldn’t go anywhere else!!

Ma
Review №12

Dr. Keel is so professional, knowledgeable and kind. The office staff is the best! Highly recommend Pacific Dermatology.

Ti
Review №13

Everything from the scheduling and communication to the visit itself, I felt like they provided dedicated attention and answered any questions I had along the way. Ive actually had bad experiences (like negative, not just so-so) with dermatology offices in the past and Pacifics was a stark contrast. They know what theyre doing, and the customer service felt positive and comforting. Medical offices can often feel weird or uncomfortable to go to but I felt at ease and even motivated/confident to return for a follow up visit. Highly recommend.

Je
Review №14

I have been a skin cancer patient of Dr. Keel for a number of years. I find him and his staff to be dedicated and committed to my continued care. Under his supervision and my adherence to same, my incidents of skin cancer have been significantly reduced. Dr. Keel is tuned in to my every concern and addresses those concerns in a most professional manner. I could not ask for a better dermatologist than Dr. Keel.

Ma
Review №15

Great staff, from front desk to exam/ procedure room. Dr. Keel listens to and understands patient needs and offers clear and practical solutions.

Kr
Review №16

Check in was quick and the assistant was very nice. Dr. Keel is very knowledgeable and my whole visit was done in less than 30 minutes, procedure and all.

ma
Review №17

Everyone on staff is very friendly and makes you feel very comfortable.

Ma
Review №18

Dr Keel is the best dermatologist around! He’s great for all skin checks and skin cancers but also has state of the art lasers and peels for cosmetic treatments as well. He’s an excellent injector for Botox and fillers.This is a great one stop shop for all things skin and beauty. The office staff are always so helpful and friendly and I feel very comfortable being there surrounded by nice caring people. Purchase the vip package for a free treatment and discount for future services!

Je
Review №19

I’ve been coming to Dr. Keel since my aunt Lori brought me to his office when I was 15, and I’m 31. He is the best. Excellent bedside manner, incredibly knowledgeable, and kind. His staff is courteous, appointments are always on time, and everything is pleasant. I highly recommend this practice for any of your dermatology needs.

Ro
Review №20

Always seen on time, and get a non-rushed appointment and check-up. Staff is courteous and always seem to be in good spirits. Dr. Keel is very complete with his check-ups and observations, and he never talks down or over simplifies his findings. I always leave feeling that I have had a complete checkup and measures are in place to improve my skin issues.

AN
Review №21

It is always a pleasure to visit the doctor and staff in the Pacific Dermatology and Cosmetic Laser Center. They are welcoming, gracious, highly skilled and communicative. I highly recommend then.

Je
Review №22

Dr. Keel was recommended to me and he and his staff did an excellent job answering my questions and addressing my issue.

Ma
Review №23

Dr. Keel and his staff are the best. My entire family has benefited from his competent care for years and we have been treated for wide ranging issues from acne, to skin cancer to making aging skin look LOTS younger. AND the whole staff makes the experience as pleasant as possible.

Je
Review №24

Dr. Keel, and his office staff, are always so welcoming, professional, and knowledgeable. They cover all options regarding my concerns, and help me make the best decision for me. There is never any pressure to purchase expensive treatments, and they carry a wide variety of products in the office.Would recommend this office to any age group.

Cr
Review №25

Very well organized televisit. Dr. Keel always helpful

Ma
Review №26

Great first time experience - the practice was recommended to me by a friend. Before meeting the doctor, the medical assistant was thoughtful and showed great care. The procedure was quick and painless, and the patient felt a great degree of care. I appreciate everyone’s professionalism, helping us feel comfortable and confident to reach out for dermatological consultation when needed.

Ki
Review №27

Dr. Keel is mellow, informative, professional and helpful. Just info and no pressure. A welcome and happy experience leaving me with many options to answer my questions. I really liked

Ca
Review №28

Wonderful staff and physician. very professional and customer service is excellent.

Wa
Review №29

I Loved my experience at Pacific Dermatology. The staff is so polite and respectful. Dr.Keel is so understanding and he listens to his patients concerns. He REALLY made sure I was a SATISFIED patient. All-in-All I Love the staff @ PACIFIC DERMATOLOGY!!!🥰🥳

ka
Review №30

The staff is informed, dedicated and guest relations are superb! Dr. Keel is of the best and maintains current products and procedures to compliment specific needs. Thank you for a stress free office visit.

te
Review №31

Everyone is professional yet very warm and kind!

Sh
Review №32

I have been going to Dr Keel for a few years now. He and his office staff are so so friendly and always make me feel comfortable. I have been to other offices where the wait time is long and I have never experienced that at Keel’s office. I highly recommend them!

Ta
Review №33

I love Dr. Keel and all the staff! I’ve been a patient of Dr. Keel’s for over 13 years, and he is the utmost professional, knowledgeable and caring physician. The entire office is welcoming and helpful. Thanks to their treatments and products, I receive complements on my skin all the time. I highly recommend their office!

Co
Review №34

Very well run office. Staff friendly. The medical assistant was caring and helpful! Felt safe in this time of Covid. it was my first visit to Dr. Keel and he made me feel very comfortable!

La
Review №35

Absolutely love Dr. Keel and his staff! Always happy when I leave there. I’ve been going there for about 8 years and will continue to send my friends and family. Everyone is so nice and welcoming. Dr. Keel is the best in the biz.

we
Review №36

I have been coming to see Dr Keel for ten years or so. The staff and the doctor are so nice and I love the results.

Mi
Review №37

On time, cordial, efficient, communicative, knowledgeable staff and physician. Attractive offices- doesn’t get any better!

Be
Review №38

Fabulous experience, as always. Dr. Keel has been the dermatologist for our family for many years and hes wonderful! The office is very professional and, yet, always friendly.

Jo
Review №39

Dr Keel and his staff are always 5 star with their services, knowledge and customer service. We highly recommend them.

Ch
Review №40

Dr. Keel is great. Straightforward and honest. Offers quality skin health and cosmetic care.

Ry
Review №41

Im the last person to write a bad review, I own two businesses myself and am very tight on time Mon-Sun and Im so put off by this place that Im sitting in the car out front of this place investing 5 min to write thisn and hopefully save someone else from dealing with this same issue.As youll see there is one other 1 star review, which is exactly the same issue I had just now.I called to make an appointment about a getting a cyst removed, the person on the phone was super nice, explained that the consultation was $150 dollars, and that money would go towards the removal/extraction of the cyst.I came in, they asked pretty normal questions , its was all fairly standard. A sweet lady got my file ready and Dr.Keel came in for maybe 4 minutes. Looked at the cyst, said, we dont have time to do this today we need to reschedule. Ok, no big deal, I ask what the cost of the procedure we are going to do will cost and he says, anywhere from 300-850$, kind of a broad range on price difference. None the less , what choice do I have im thinking, I need to have this thing removed, so I schedule the appointment, and as Im wrapping up I tell the lady, well Im glad that the $150 goes towards the procedure, if its at the low end of the estimate it wont be much.She says shes going to get the receptionist to check me out and take payment, she returns and says, Im sorry but the $150 for today is just for the consultation fee, ???? It dosent go towards the procedure unless its cosmetic and this is medical, but Im not an idiot, I clearly remember making sure and clarifying with the receptionist when I made the appointment that the $150 went towards the removal of the cyst, very clear.Heres the thing, I dont care how much it costs, but I could tell by the whole interaction that they do this often, I could feel myself being taken advantage of and thats pretty sad. At the end of the day its only bad for Dr Keel and his team. The easiest way to happy clients or patients in this case is clear communication and transparency. Youre a Dr, I understand your time is valued pretty high, but let a be honest , youre running scams on the people you can and probably give discounts to the people in your wifes walking club.Go to someone who has ethics and morals about how they do business, dont waste your time or money at Dr.Keels.

De
Review №42

Dr. Keel and staff are amazing. I have the ultimate confidence and trust in Dr. Keel’s work and professional opinions. I would give 10 stars if possible.

Ro
Review №43

Find Any Other Dermatologist to go to!My experience with Dr. Keels Pacific Dermatology was while competent, they were GREEDY and UNETHICAL. They even used Fear Tactics to get money.During one of my previous visits, I had Dr. Keel do an initial inspection with an estimated quote to have a future procedure done. Later, I scheduled the appointment to have the procedure done. This is when the disappointment started. Dr. Keel was 30-45 minutes late to the appointment. Fine, I understand some appointments run longer. He saw me for about 5 minutes, said the procedure would take an hour and wed have to reschedule when he had more time. Again, Fine, although there would have been enough time for the scheduled procedure if he was on time. I had liked the service Dr. Keel provided in the past, so I was okay waiting.What I was not okay with is what happened next. In all fairness, I dont check my mail regularly. Its mail and not 1985. Anyway, I had a bill for that scheduled procedure that was never done. Figuring it was a billing mistake, I called the office and talked to Heather. Heather took a bad situation and made it so much worse. She explained that the bill was for that appointment which was only a consultation. I honestly dont know if this was a mistake on her part or a lie to get money coupled with a lack of caring. Either way, very disappointed. They refused to do anything about the bill, and was only concerned with getting payment that day. She even threw out the collections card if I didnt pay immediately and that she would let billing know we spoke so it could proceed that way. But hey, I guess thats just how they do business.Anyway, bill paid so theyre happy.

El
Review №44

EVERYONE HERE IS AWESOME!!!

Ry
Review №45

Kay is the BEST!!!

Da
Review №46

Excellent experience and professional.

Kr
Review №47

Very prefessional, warm and friendly office staff and Dr. Keel is so kind, honest, skilled and knowledgeable. I am very satisfied with all the services Ive received at Pacific Dermatology!!!

Am
Review №48

Extremely friendly staff, beautiful office, the Doctor made sure I was happy when I left and that he has answered all my questions and had done everything he could for me. Definitely recommend!

La
Review №49

One of the best

Information
13 Photos
49 Comments
4.7 Rating
  • Address:8899 University Center Ln #150, San Diego, CA 92122, United States
  • Site:http://www.pacificdermatologycenter.com/
  • Phone:+1 858-535-1400
Categories
  • Dermatologist
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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