I dont see how on gods green earth HEB compounding pharmacy was given a 4.5 stars. This pharmacy has some of the rudest, poor customer service, inconsiderate Pharmacists! I would prefer to refill through automated just to not have to speak to them. On the hunt to find a compounding pharmacy that appreciates customers as people and not $$$.
Truly awful! Most of the time when I call in for refills on compounded prescriptions I get a very snarky response from the person on the phone. I have had to argue several times over when refills can be placed. This time, a week later after having called in to get a new dosage filled (they said couldnt be filled yet, I argued the new dosage changes that) the prescription wasnt filled. Now I must wait two more days for the rush order to be filled. Since my insurance doesnt cover these meds, this is the most affordable option, but I am going to start shopping around. Im even willing to pay a little more at this point to someone deserving of my business. I love the HEB stores, but the pharmacy is a big fail for me. I pick up my scripts at the 1604 and Bandera HEB Plus. That place is so disorganized it seems unsafe. Love the rest of the store, but the pharmacy is a whole different world!
The HEB pharmacy is super convenient and quick to use. The service is excellent and the staff is really helpful. Great job HEB.
Fast, efficient, and friendly service.
Nice close to home
Its fine
Love it