I’ve been seeing Dr Sitterle for 10+ years and value the relationship that’s been established. Not a fan of having to change doctors all the time. He is thorough, efficient and very organized, plus he has a wonderful staff. Enjoy my visits!

Dr. Maldonado and her staff are awesome. Visit was prompt and efficient. Chad finalized the great service I received at Sitterle vision source.

Chad was very helpful and friendly in helping me decide on picking good glasses. Dr. Maldonado was very nice and friendly. Great staff!

Apparently there are issues with the website?!! Rearranged my entire schedule for the 7:15 am appointment..... only to find they dont open til 8. And to find out I do NOT have an appointment. Come in guys, youre better than that!

Don’t go here if you need contacts. Paid $200 for eyeglass & contacts exam. Now only to be told contacts are on “back order” After making our own calls/arrangements, (they said they forgot to call us) we still can’t get my sons contacts. Very frustrating & would not recommend.

Was looking for a great place to get my vision check up done, and Yvonne from Sitterle Vision source referred me and made my appointment for next day! She was really helpful and extremely nice including the Dr... not to mention Braeden very helpful and explained details with the sales very patient. Thank you all for a great experience!

They are quick and thorough. All of my questions were answered. Also were very courteous and professional.

Dr Maldonado was excellent and customer service from the opticians was outstanding. I love this place.

Chad was great checking us in. Very friendly/knowledgeable. Temp was a little warm inside. Great doctor. (Sitterle)

Chad was great and amazing. 10/10 would recommend

Dr. Maldonado and the staff at Sitterle Vision are amazing! I really appreciate that the staff asks me a detailed medical history and takes my blood pressure as part of a routine visit. Dr. Maldonado thoroughly explains everything and takes her time during her examinations. They have wide range of glasses to choose from and the staff has always been very helpful when scheduling a appointments and coordinating the delivery of contacts. Highly recommend!

Excellent service with Dr. Maldonado, Chad, and all the staff.. Friendly and efficient.

Chad is awesome 👌 and the doctors are amazing and so nice 😀

Do NOT Waste Your Money And Time Here.Dr. Sitterle is extremely rude and unprofessional.I had my exam done by Dr. Sitterle and any time I spoke up about my prescription not looking right, I was rudely hushed and told that he’s the doctor and he knows best. Sure enough when I sent my frames (I already owned) to be fitted for new lenses they came back 2 weeks later with the wrong prescription.I went back for a second exam so Dr. Sitterle could correct my prescription; during which I had an even worse experience... I was asked ‘1 or 2?’ and when I responded with ‘I’m not sure’ I was immediately snapped at and told, “That’s Not What I Asked You!“ I was absolutely shocked! I uncomfortably sat through the remainder of my appointment and, was assured this second time around my glasses would be fine. (He informed me he had upped my prescription last time from 1.75 to 2. to correct my astigmatism but, brought it back down to 1.75 so, that should solve the problem.)I was not confident that my glasses would come back correct but, I had already paid for the lenses so there wasn’t much I could do.I requested to see a different Dr. and the staff didn’t seem too surprised by my complaint at all about Dr. Sitterle and set me up with a different Dr. All of the other staff were very polite and accommodating but, didn’t seem to care about my dissatisfaction with the service I was provided thus far.I was advised I would be seeing Dr. Maldonado for my next appointment but to my surprise my experience was unpleasant with her as well! I was rushed through my exam and spoken to like a child. I again was back to square one feeling disappointed and regretful having picked this location for my eye care needs.When I told Dr. Maldonado the transition feature I paid for do not transition I was told “There’s nothing we can do“.. the prescription is still wrong and they will not fix them without me paying more out of pocket. Although I was offered my money back in exchange for the dysfunctional lenses, it doesn’t make up for the 2 months I spent without glasses and being unable to drive!I do not think these Dr.’s truly care about the needs of the patient. They’re very much a ‘get you in and out’ kind of place. I would go as far to say they simply don’t care at all.I wish I would have known how horrific this whole process would be before coming here. So save yourself the trouble and go somewhere else!*I have attached a picture of my glasses fully transitioned.. they’re supposed to be nearly black..*

Outstanding overall experience! Professional, polite, friendly, courteous, and convenient location. I was pregnant at the time of my exam and was given utmost attention to comfort and care during my visit. The doctor was very thorough and I finally got eyeglasses that were the exact prescription I needed. That was three years ago and I still wear the glasses every single day. The facility was very nice and accommodating for children and wheelchairs. Convenient location. Staff was extraordinarily courteous. I highly recommend!

Very much appreciated the care provided to my family and me by Drs. Sitterle, Maldonado, and the team at Sitterle Vision. Dr. Maldonado has been the doctor weve seen the past couple of years and was very helpful when my daughter had a sports incident that affected her eye. The office made sure we were able to see Dr. Maldonado the day of the incident and she provided us with everything we needed to make sure my daughter was well taken care of. Definitely recommend!

Really clean and friendly service. I really enjoy coming here for my glasses and contacts.

This was my first year having an annual check up here and I was so impressed and happy with my experience. All of the staff is great and very kind and they have really handled the current precautions from Covid-19 very well. The process was smooth, and all the equipment was noticeably higher quality than other places Ive had exams. This staff and business are very much above and beyond and I highly recommend them.

From front desk, to technician, to Doctor and Optician.... everyone was AMAZING! Very informative and so sweet. So happy to have finally found a great Optician with a great staff!

The team at Sitterle is absolutely amazing! Very professional and kind. During COVID times they are taking several precautions and they are constantly sanitising everything from the surfaces to the frames you try on. It definitely makes you feel safe. Dr. Sitterle always explains everything perfectly and the rest of the team is very helpful. I always look forward to seeing Arely one of the opticians here. Always great service!

Honestly I had the best experience of any medical establishment I have ever been to. Even during COVID 19 the staff and Dr. Maldonado made this very easy, safe, quick and painless. Staff was polite, helpful, and weirdly seemed like they enjoy their jobs. Dr. Maldonado answered all of my dumb questions and actually cared about my eye health.But you guys.. they also have a machine that takes pictures of the back of your eyes without the need for dilation. I dont know how long this technology has been out but it is so much better than the eye drops and glaring sunlight for hours.☆☆☆☆☆!!!

I can not explain my disappointment with this establishment. The customer service I experienced was terrible. After having a pleasant eye exam with Dr. Maldonado I was handed off to the rudest and most incompetent staff I have come across. All I needed was to get new lenses as my prescription had changed. No new frames, just a new prescription lens. I was told it would take 7-10 business days. Fine. Ive gotten glasses here before, I know the drill. The next day was a Holiday, and the store would be closed, so I took that into account and counted the days around the Holiday. After 11 business days, not including that holiday ( so essentially 12) I had still not heard anything. When I called to find out where my lenses were NONE of the staff knew. I was told I would get a call back after someone called the lab to try and find them. I did not receive a call, I got a text to tell me that my lenses could not be cut and were just on hold at the lab. I called back and got the manager, who (surprise, surprise) didnt know anything about it. She told me she would have to find out what happened and call me back. When I finally got an answer I was told someone dropped the ball, but i dont know who. I asked her how long I would have waited if I hadnt called to find out where my lenses were, since obviously no one on staff had any idea, and was told eventually the lab would have called back. She continued to say she just didnt know who was at fault. I really dont care who dropped the ball, I care about the manager taking responsibility for what was clearly their fault and doing something to rectify the situation. She did not. When I am paying $150 for lenses alone I expect to have them in a timely manner, and to not be forgotten about. I also had to request my prescription ( as I will obviously never be getting glasses here again) twice before I finally got it. It is a requirement, by law, that an optician give the patient their prescription, whether it is requested or not. This office has no regard for the patient, or the law apparently. Stay FAR away.

Been a customer of Sitterle Vision for over 20 years, and the service just gets better every time! Always feel like family here.

Arely was very helpful and friendly the staff is very nice and informative. Dr. Maldonado was quick and I appreciate the education she gives about your eyes.

Worst optimal experience in my LIFE! The Dr. was so rude. He is condescending, zero bedside/customer service and had the nerve to scold me after HIS mistake. I left in tears but before I left, he asked for me to give him a good rating on yelp and google. Said his ratings are low🤨🤯 ummmm?!? So bizarre!

Outstanding service, detailed information, great pricing. First time here and will be a patient for a long time. Highly recommend!

Everyone in this office is super nice. Ive been coming here for 20 years. I used to live down the street but now I drive 20 miles, past how many other vision centers, just for their great service.And when it comes to purchasing lenses and frames...Nicole is incredible. She knows all the details of all the variations. She listens to your preferences and knows just the frame and where its at in the large inventory. Shes patient and explains details and options as many times as you need to hear them.I shopped big chains for prices. The others sound cheap at first but then you find out the material or the color lens you want costs WAY more than the advertised price. So save yourself the trouble and just get your exam and lenses all at Sitterle Vision Source where they care about you and customer service.

I was looking for a new eye doctor. Im so glad I found this one! Everybody was so nice and polite. My whole first visit was so smooth. Chad was excellent in helping me pick out my glasses. He was patient and kind. One of the assistants (she has long curly black hair) I loved her! She explained things very well and was so polite!

I was looking for a new place to have my eyes checked and find some new frames. I picked Sitterle Vision Source because I was familiar with the area. From the moment I walked in up to the moment I left, everyone was cheerful and helpful. The time spent in the waiting area was minimal, the vision tests were comprehensive, and Dr. Maldonado was knowledgeable, personable and thorough. The staff even helped me pick out a set of frames that would look good on me. This was the BEST experience I have had getting my eyes checked!

Enjoyed my experience with the staff; Araly and Chad. They were focused on what I needed and at lowest cost. They were wonderful and compassionate. And I can see again! 10☆

Great staff, service, quality of care and value. My second year with them and very satisfied. I highly recommend them.Ron M.

I had an excellent experience here. The staff was kind and welcoming, check in process was smoothe. Dr. Nicole Maldonado was thorough, answered all my questions, and was very professional. She is the best eye doc Ive ever had. Definitely recommend!

I’ve been a patient for several years now. Dr. Maldonado is incredibly thorough and very easy to meet with. She answers any questions and is very knowledgeable. Appointments are usually pretty quick once you get past the waiting room time. Office staff did a good job explaining the insurance coverages and discounts applied.

This was my first time here ever after a family recommendation. Well my family member was absolutely right because I had quite the pleasant experience here. I was seen promptly by their very kind and helpful staff. The office is beautiful and relaxing, which was a great touch on top of the great service. I felt like I had been there dozens of times by how friendly the staff was. The exam was thorough and comprehensive and they even had my 30 day night and day contacts I like in my exact prescription in stock which was a super plus. I cant thank them enough for making this transition to a (relatively)new city this much easier. Dr. Sitterle was also super kind and extremely professional. Overall a fantastic experience and I would definitely recommend them to anyone looking for a fantastic optometrist here in the Northeast San Antonio area. Thanks again everybody!!👍👍👍👍👍

Well so far not that great, was in there o 8/3/2020, for an eye exam and new glasses, now its a month later still nothing, im having to call to see what the status is and everything is on back order. Im very disappointed in this. once I get my glasses i will not be going back, and ill let my ins co know about this. Finally picked up my glasses on T I will not be going back there for anything at all. I will be calling my INs Co. about this.hursday, not really happy with everything, had to wait outside for 20 min, she came out asked for more info, came back out paid she handed me my glasses. Asked her dont they have to make sure they fit right, she said you have to make an appointment for that, nobody said ANYTHING OF SORTS. when i WAS TRYING TO FIND OUT IF MY GLASSED tried calling was on hold for over 10 mins then they hung up on me had to call back.

Dr. Maldonado was very generous, informative, helpful, and reassuring. I really appreciated her professionalism. I also really liked the fact that she took her time to talk with me, explain everything, and was very thorough. I also must comment that the entire staff was very generous, helpful, and caring. The environment was friendly. Plus, the prices are generous! I know where I am going from now on for all my eye care! Thank you all for all of your positivity and generosity. Leaving this comment was the least that I could do.

I got a call from Christy asking me who my vision coverage is under, I told her blue cross blue shield. She explained it doesnt show any coverage under blue cross blue sheild and I have to call my HR dept and find out who my vision coverage is under. I never had to do this before. I didnt understand why she couldnt find it herself. I have vision coverage. She just kept on repeating herself (like a robot) IF YOU KNOW THE POOR CUSTOMER SERVICE TYPE So I told her to just cancel my appt. She actually sounded happy about that. So I call vision care center to make a appt . It took her 2 minutes to come on the phone and tell me Blue cross blue sheild goes through a 3rd party called VSP . It took her 2 minutes. I call back Christy to get Evon she tells me Christy is helping a customer . I ask her if shes a receptionist she says no, I ask if shes a Dr , she says no. So I ask well who are you and why are you answering the phone. She says everyone there answers the phone . lol too funny. I just had to vent so I told her what happened and just wanted to know if its their job to find out our coverage or is it not. If the Dr is fine with everyone that has blue cross blue sheild not going their because they cant take 2 minutes to look it up. Well, good luck to you, word travels fast. By the way they kicked out a customer because he couldnt get information on the phone about his coverage in another post ? Poor guy. They must have gotten a thrill getting him so upset. one less customer to help

Every time I come to Dr. Sitterle office there is always a problem with the bill statement.I have been a patient here for more than 10 years, as well as my whole family (we all were hard contact lenses) so I know very well what I have being paid for me in the past and for my family as well.Anyway, during this visit and without ordering any new contact, I think this is the first time I come here and I dont order a new contacts, my bill was $170 dollars and I usually pay around $120-140 ordering with new contacts, when I inquired Chad about my concern, he said that my vision insurance had changes the cover for the contact lenses exam and now I needed to pay more deductible so after a 10 minutes talking I paid him and I left the office.About an hour later I called my vision insurance to ask what were the new changes in the cover and the customer representative, doing an excellent work, called Dr. Sitterle office to know about the discrepancies between this present charge compared with previous visits to the office, and she was told the problem was they had given me a specialized contact lenses exam and not the standard contact lenses exam which is the one full covered by the insurance, and also that they had made a mistake on my previous visit (2 years ago) and they didnt charge me for the special one on that occasion. The representative from the insurance also let me know they didnt have made any new changes in the cover or in the deductible.In all the years I have been coming to this place, or any eye doctor place, I have never heard of any standard or specialized eye contact lenses exam, but in case they have two different type of exams, one full covered by the insurance and one partially covered, they have to explain the patients about this difference and which do you prefer to follow. The problem with Dr. Sitterle office is they have very low ethical procedures and they have used in many opportunities shady lies in order to make more money.The perfect evidence of their poor professional behavior is when I asked Chad why the price increase in the bill statement compared with prior visits, and if they had increased their consultation charges for any reason, and he did not mention anything about the two types of contact lenses exams, blaming the insurance company instead and inventing this lie about the increase of the deductible; people only hide the true and are unclear this way when they are sure they are ripping off someone else.Unfortunately as many other professionals in the health field, Dr. Sitterle seems to be desperate for the money, and the money is always a priority before the patients even if they have to lie and use tricky practices in order to satisfy their financial necessities. Very disappointed._Respond to Dr. Sitterle_Dr. Sitterle if that was the cause of the price increase in my statement, why I did not receive that explanation when I inquired about the price, and instead Chad just blamed to a change of cover in my vision insurance.Besides that, if you looked into my statements since I have been going to your office, you will see I have never paid this amount even when I ordered new contact lenses, dont say this was a previous visit charge mistake, so it looks you have been doing the same mistake for 10 years so far.

I am so BLESSED to have had the opportunity to go to Sitterle Vision SOURCE for my eye exam & glasses. The staff was as so kind, knowledgeable and professional. Dr. Sitterle is a Awesome Doctor with a beautiful sense of humor. They have all state of the art equipment and so efficiently quick & no dilation of your eyes because of new equipment, I was immensely please with everything & I was able to get glasses & shades for a very reasonable price & I am on a fixed income, I THANK GOD FOR Sitterle Vision Source.

Ne patient here! Called and scheduled a same day appointment, the wait time was virtually nonexistent, every staff member I interacted with was professional but extremely friendly. Dr.sitterle was great and answered all my questions and concerns, really cared about my needs and which contact lenses would work for me . Happy I found this place and look forward to bringing my son before he starts school! Would most definitely recommend this place to friends and family!

Chad was very helpful in the selection of my first pair of glasses. Dr. Sitterle is very proficient in his work. Overall I had a very pleasant experience and would recommend his office to anyone.

Took my 5 year old daughter in for her eye exam. We had a wonderful experience with everyone we encountered. Dr. Maldonado was fantastic, and very nice. Highly recommended.

Went in for an 11am eye exam...Rude service from the second I walked in. First told I have a copay but know that’s not correct, so I call my insurance company. I’m standing off to the side against the wall away from everyone on my phone, this lady that I find out is the manager (Kristi) is screaming at someone on the phone Literally yelling. She’s cut off and slams the phone down. Then she stands and reaches across Picks up my card without my permission speaking to me while I’m trying to talk to my insurance company and I tell her Shhh.... her face is red and she says, “Don’t tell me to Shh!!!! Get out!” Explain I’m on the phone with my insurance company and I have an appointment at 11 AM. She gets this big guy that works there to come out to tell me to get out of the store his name is Chad. I’m in complete shock I stepped outside and he holds the front door closed. Avoid this place!!! Rude, unprofessional, overpriced sums it all up. There are a lot of 1 star reviews and I know why now. Read them.They also lost my friends and families business.Went to LensCrafters total respect and no copay.

The office and staff are amazing! Everyone was extremely professional, there was only a minimal wait time, and I was very happy with my visit. I especially love Christie, she goes above and beyond!

After using the same brand of contacts for over 10 years I was looking to try something new. Dr Sitterle explained all my options that were similar to my previous brands and helped me weigh the differences. Once I made my choice and was ready to order my contacts the optometrist was happy to price match Costco so I did not have to make another trip. I will be back again next year and will recommend him to friends and family.

Great Doctor great staff. Home like feel with very sophisticated up to date eye care and tests. Michelle was a great part of the staff

I found some awesome frames at another vision store that Sitterle did not carry. I gave them the model numbers and they ordered them immediately, with no hassle. This clinic has all the new tech to test for eye diseases and degeneration. Very fast and easy going team.

Dr. Maldonado is sweet, easy to talk to, very thorough & helpful. She makes you very comfortable & explains everything very well. I will definitely be keeping her & the staff for all my eye care needs.

I bought a moderately expensive pair of glasses along with some RX Oakley sunglasses in June...I think the total was approx $800. Yesterday, a nose pad came off. I took the glasses into Sitterle after work today, and they charged me $6. I was like seriously, after just two months, you want to charge me for that simple repair. It wasnt such a matter of the $6 charge, but the principle behind it. Needless to say, I wont be going back.

Staff was extremely friendly and professional and made me feel at ease through my entire annual exam. Very helpful and knowledgeable.

Ive been a patient for 5+ years. I highly recommend this practice. Customer service is on point. Every time I mess up my eye glasses Chad fixes them on the spot. Dr. Sitterle recommended daily contacts today and already they feel so much better!

Dr. Sitterle is amazing! His office staff is wonderful and very nice. They truly have great teamwork and strive to have great customer service. Thanks for your hard work guys!

I had an immediate eye concern. I went this office without an appointment and without insurance.Everyone there was professional and polite. They saw me in less then thirty minutes, addressed my concern and charged what I thought was very reasonable. Can’t thank them enough.

New to Texas, new patient. I hadnt had an exam in a while but knew my vision had changed over the last few years. Very nice, thorough staff. Doctor Sitterle is great, takes his time with you, explains everything. I really appreciated how insurance coverage was explained to me, if I chose new glasses vs. contact lenses. Picking out new glasses was fun. I was there 2 1/2 hours but completely worth the experience. I will be returning for sure!

My experience was great! Doc and Chad were very attentive and professional!

Im not always particular or demanding when it comes to my eye care. After visiting my Doctor for my current prescription I got with David on choosing which glasses. He suggested some great alternatives and made me feel comfortable while choosing the right ones. Its a little bit of a drive from where I live but definitely worth it!

Dr. Maldanado and her staff are exceptional! They are pleasant and friendly and went above and beyond to make my appointment a great experience. I even got my glasses the same day!! Highly recommend 👍🏼👍🏼

Great office staff and both respectful and friendly. Both the Doctors was great with my family and answered all our questions. His Staff was great Annette and Kristie took their time with us to make sure everything we needed was taken care of. I highly recommend this office.

Extremely rude staff doctor was great! Michelle in front office is lazy and didn’t feel like doing her job. Eye rolls and all.

Friendly, professional staff. Waiting time wasnt long at all. The most comprehensive pre-exam Ive ever had, followed by a personable one-on-one with Dr. Sitterle. Following the exam, Michelle was very helpful and patient with my frame selection.As a whole, 10/10 would recommend to others.

Always great here. & they opened before their scheduled time! (I know because I was early) & You dont get that anywhere 👍👍👍

The staff here were friendly and efficient in their jobs. And the Dr was patient with the exam and very thorough. Would recommend Vision Source to others.

Long time patient that is always completely satisfied with the professionalism of their service. They have always welcomed me back with a smiling face and have always took the time needed to completely diagnose my eye sight needs! Love this place!!!Mike Stuart

My recent (or maybe not so recent) experience has been extremely disappointing. I went in November (4 months ago) to get my lenses and my frames replaced. I have called numerous times always with promises of return phone calls of which I never receive. The last interaction I was finally told that the issue was with the frames manufacturer that would not accept their payment. They were supposedly working on it and I absolutely promised that I would be updated with status and not forgotten....three weeks later Im sitting here writing this with no update. Previously my experiences were pleasant, but I didnt need any glasses. Now that I do, I wonder if this is the way that everyone who needs something gets treated.

A great practice! Dr Sitterle was very thorough with his examination and explained all questions that I had for him. The staff was pleasant and professional.

Best vision experience Ive had! Big fan of Oakley frames and David was able to fit me into a perfect pair!! He explained everything to me very well and I look forward to another great experience in the future!

DO NOT bring your own frames to this optometrist. I brought my ic! Berlin serge k frames to get new lenses put in and they came back bent. These frames are made out of a spring steel that can be bent over and over without losing its shape. These so called experts have figured out how to bend my frames so badly that they sit very crooked. These frames cost around $500 and they just said that since they were pre-owned frames, the couldnt be responsible for them. There wasnt any apology about damaging them. I had to demand to get a refund for the lenses just to try to get some money back. The staff just dont seem to care.

For the last year, Dr. Sitterle noticed that my eyes needed correction. I went a whole year with struggling with my vision and it was depressing. A lot of things that I enjoy doing require decent eyesight and I was starting to struggle with not being able to see. It was really bothering me. As soon as I was able to get the patch off from my eye after my vision correction, it was awesome. It helped out with my chronic irritation that I was getting, I also had a lot of distortion. It wasn’t even correctable with glasses. I had so much astigmatism, now I can see 20/20. Thank you Dr. Sitterle for referring me to Parkhurst NuVision for helping me get my vision correction!

Service was very great and helped with my first time getting contacts. They helped with the best deals for me and the best way of setting up appointments for the easier way

I was very impressed and came out feeling like a friend rather then a patient. Everyone from front to back was professional, courteous and understanding of my personal situation. I would highly recommend anyone in need of an optomitris go here. You will not be dissapointed.

The ladies were outgoing, helpful and professional, and Dr. Sitterle was very informative, yet had a great sense of humor.

From the moment I walked I felt like I was in good hands by the entire staff, Dr. Sitterle and Michelle especially. I have been wearing glasses/contacts for the majority of my life and I have never felt as comfortable as I did when I came here. They actually listened when I voiced my concerns and worked with me to find a solution. I will be going back and recommend you do too!

Chad was super helpful and fun!! Got my glasses ready quickly!!

They were able to get me in right away, though I did wait a bit in the office. Staff was friendly and efficient. Would definitely recommend!

Dr. Sitterle and his staff were very helpful and informative. Since Im a first time progressive, Michelle, the optician explained it to me so clearly and was very friendly. Thank you!

Great doctors and staff. Dr Maldonado took great care of me. When youre ready for new frames, ask for Chad.

I was debating wether to write this review or not, but I am just very disappointed. I brought my mother in for an exam last year and was very impressed by the knowledge and courtesy of staff and dr. Maldonado. I recently brought my daughter in for an exam and looks like theres a whole new staff ! ! The lady who tested my daughter was bland and seemed uninterested, Very opposite from the young pregnant lady that tested my mother last year. The expirience we had was completely different and un welcoming !

I was very happy with Dr. Sitterle and his staff! I highly recommend them for your optical needs!! The exam was very thorough and I told my wife to switch as well.

Love this one stop shop for eye wear & care! The Drs are awesome & in most cases glasses can be had the same day or next day Service! My granddaughter ‘s were ready the next day & my grandson had to wait a bit cause his were special order transitional lenses!And the Drs also give back to the community by volunteering their services!KUDOS to the DRS & their staff!

Dr. Maldonado was amazing! She is a great listener and she was fast and efficient. The women at the front desk were friendly, helped me navigate my insurance and billing. Thanks!

This is one of the best eye Doctor’s office I’ve ever been to. The staff is excellent and the Manager helped me with any questions I had . I definitely recommend this place.

Quick, efficient, and friendly--glad to have found a great optometrist in a convenient location.

Sitterle Vision Source is awesome. Ive been a patient for many years. Good service, friendly staff, and Dr. Sitterle is thorough, knowledgeable, and stays up on the latest technology. He does everything he can to make sure you get what you need.

After billing me $207 (I have insurance mind you), I still do not have a pair of glasses that fits my needs. When I asked them to reevaluate, they offered to charge me a starting price of $21 dollars (with the disclaimer that they might have to charge me more) to fix their work. They did not properly bill my insurance and flatly refused to bill through my eye insurance even though I called my eye insurance to see if I was covered. Most of the staff was courteous, but the insurance lady was exceptionally rude claiming that the insurance company couldnt even tell her what code to use for billing. How on earth does she bill through insurance might I ask? My prescription is unsatisfactory. I cant read street signs properly through the prescription I was given. I am going for a second opinion which I will pay for out of pocket. Im very dissatisfied.

Just had my first visit at Dr. Sittlerles office.Most thorough eye exam Ive ever had.He and his staff are friendly, patient and efficient.Ill be going back for yearly checkups.Also recommending him to everyone I know.

Michelle and Dr. Sitterle were awesome at helping me pick the right pair of glasses. They were kind, patient, and helpful!

My girlfriend loves Sitterle Vision Source! She wont to go any other eye doctor. Shes been going there for years. Shes always happy after her visits.

Great staff and was seen quickly. No nonsense optometrist and convenient location.Will return and would recommend to others.

Very accommodating and friendly staff.Honest about what’s needed and what’s not.Very helpful.

Doctors always get my prescription just right. Extremely friendly and helpful staff. Set the standard for customer service.

Good experience, the appointment was quick and effcient. The doc and staff were helpful. Also, never felt rushed like some places.

I have been a patient of Dr Sitterle for over 6 years and I must say that he is an excellent optometrist who really cares about his patients. His office is well managed and has a vast collection of eyeglass frames. The only wish I have would be if the turn around on new prescription lenses was a bit faster instead of the 8-10 days it now takes to get them. Other than that, I would recommend him to anyone who needs a vision specialist. I am a diabetic and he really helps me maintain my vision and prescribes the best preventive care that I can think of to ensure that my vision is A-ok for the long term.

Always a great staff. Been coming here for years. Dr. Maldonado is awesome, and so is Kristi!

Ive used Dr. Sitterle for the past three years and really have been pleased with the service from his staff. He is a very good doctor who works with you to find a solution to any vision problems you might have and his staff is very responsive to any requests Ive made in the past. They are also good in reminding of appts. and take the time to get answers to questions when they arise. Ive been very pleased with the service and the results of that service.

I had a great first experience here, everyone was so thorough and very friendly! I will definitely be coming back here!

Very professional employees and very good optometrist

The staff was very friendly and helpful. It was my daughters first time and she loved it. Got the frames and lenses w needed.

I have been Dr. Sitterles patient for well over a decade and have relied upon his expertise and advice for my changing vision needs for all that time, especially since entering my senior years. He is very much a trusted friend but in case this sounds very serious, he also has a great sense of humor and always lightens up our visit while remaining professional. He keeps up with all the latest and greatest equipment that is available for vision evaluation, and his staff is attentive and caring. I would recommend Dr. Sitterle to anyone who asked me for a referral regarding vision care.

Rude receptionist she hung up in my face after asking do they accept Tricare.Its us military that are keeping this country safe and putting our lives on the line. That was so uncalled for rude and disrespectful if I could rate this business a zero I would. Thanks for hanging up in my face I found a respectable business to take my son and accept my insurance for his needs. That actually respect veterans.

I had a very unpleasant experience. I bought a pair of graduation glasses. The doctor recommended them. My glasses were broken more than three or four times they never offered to replace them. I wont come back to this place again.