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BrightStar Care Salt Lake City East
5320 S 900 E #280, Salt Lake City, UT 84117, United States
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Di
Review №1

Augustine is an employee who gives 150% every day that he is on the job. Augustine does an excellent job and at the same time lets his clients know that he cares deeply for them. This in turn has helped my parents health and attitudes. My parents feel as if Augustine is their adopted son and he is a gem. Anyone who has Augustine work for them is truly blessed. I can not say enough about this young man of integrity. He is the bright star in my parents life and they count down the days to when they can see him again. All of us need an Augustine in our lives, as he makes an amazing difference in the lives of so many people.

RE
Review №2

I am really grateful to have received in home physical and occupational therapy from a dedicated and loving type of staff to name a few people- Valarie, Elise, Michelle, Oneka and Quetta..these ladies really took care of me. They are kind, thoughtful and encouraged me back to healing from back surgery. Thank You BrightStar staff even the ones I couldn’t remember their names. Blessings!

Sh
Review №3

My dear mother was brought to my home so t could care for her and be with her during her last days. After searching for care givers I found BrightStar and was pleased with their management and staff. They were consistently in communication with me to ensure we had coverage. Ana, the care giver supervisor and trainer, a position other companies do not have, made sure we were happy with coverage and was of great emotional support during a difficult time. I would recommend BrightStar to anyone looking for in- home care givers.

Pa
Review №4

Have enjoyed the help and companionship of BrightStar staff over the years. They are genuinely concerned about the safety and well-being of our residents. Maintaining good core health is a goal of BrightStar and to that end they graciously host a weekly Moving Mind and Body class for residents and guests. RN Jen is such a knowledgeable instructor and truly cares about the overall health of our good folks!

St
Review №5

Tamara and her team at BrightStar were absolutely amazing. Tess was so kind to my mother and the team provided very useful information to help us better care for her during the time periods covered by family. I feel so fortunate we found them and their involvement was a true blessing. Thank you to the BrightStar team for your kindness, care, and attention during this important period of my mothers life!!

Me
Review №6

We have loving caregivers for my mom. They are kind, honest, observant, and my mom loves them. The main office is very helpful. I know they work diligently to place the best caregivers with each client. They are very responsive to my calls and emails. I appreciate BrightStar Care very much. Its a great comfort to know I can count on them to beautifully care for my mom.

St
Review №7

I was nervous about having surgery out of town in Salt Lake City and having to hire a caregiver and Brightstar Care Salt Lake City made all the difference. My caregiver was arranged efficiently and easy and provided excellent service. I am so thankful to my caregiver because she was so nice and professional, she went above and beyond to make sure I had the proper care. I am so thankful I chose Brightstar care.

De
Review №8

Our in-home caregiver, Christina Rodeghier, has been the most wonderful care giver to work with as my parents are elderly (upper 80s) and require constant care. Christina is very passionate of her job, patient with my parents, and understand their special or specific needs. Christina will go above and beyond to be sure our family is aware of any health changes for both my parents. She is reliable, helpful, knowledgeable, and very caring. We have had several care givers since we signed on with BrightStar and also with other like companies. Christina cares for both my parents in their home and helps not only with caring for them but their surroundings by doing extra works (washing bedding, etc.) to be sure my parents live in a safe, comfortable environment. We are truly blessed and grateful to have Christina as our primary care giver.

Cl
Review №9

BrightStar has been great to work with in providing care for my mother who has dementia. We appreciate the resources and hands on help to care for her and keep her in her home at this time. Our family would highly recommend BrightStar to anyone looking for home care services. Weve been very pleased with both the administrative staff as well as the aide who comes into the home.

Ju
Review №10

BrightStar is so well named. They have been a BRIGHT STAR in our lives. This past year has been more than a little difficult for my sister in her fight against ALS. BrightStar has sent out 2 fantastic guys. Both Matt and James are fantastic! They are not only very proficient at their jobs, but they ALWAYS have a smile on their face and a fantastic attitude. They are very willing in performing the tasks at hand. The extra mile seems to be their personal standard of care. Camille is also a BRIGHT STAR. It is often a difficult and thankless task to be the person in the office that has to deal with the many issues, but they all handle it with a smile in their voice. So pleasant to deal with and if they tell you they will call you back, they follow through. If there were a way to give a better review than 5 stars you guys would have it. Thanks to the good folks at BrightStar each an every one of you! You have made the fight against this very difficult disease a lot easier to deal with. As with most terminal diseases, it is not just the patient that is affected. Our whole family thanks you for everything you all do!

Ki
Review №11

Ive been using BrightStar for nearly 2 1/2 years to provide care for my wife with Alzheimers disease. I dont know where to start in praising the service they have provided.Certainly the most important fact is that all the caregivers who have entered our home have earned the confidence and friendship of my wife as well as my absolute trust and respect. The latter does not come easily as I have both mother-hen and she-wolf personalities, but I have no reservations entrusting these people with what I treasure most in life.Although most of our service has been on a regularly-scheduled basis (with the same caregiver), when times have to be adjusted or emergencies arrive, BrightStar has responded promptly with very high quality substitute caregivers.And, the administrative staff is not only friendly and efficient, but incredibly responsive. I rarely have to deal with them because the service has been so spectacular, but when questions arise (usually involving scheduling changes) they are always there.I give them my highest recommendation and am so thankful for what theyve provided my family.

Li
Review №12

Brightstar is very caring & easy to work with. When Deborah & Josh come I know things will be taken care of. I would highly recommend this Company for any of your health care needs.

Su
Review №13

We have always appreciated working with BrightStar Care in Salt Lake. They provide excellent service and you can always count on them.

Ju
Review №14

As a Registered Nurse and a Clinical Chaplain, my interactions with BrightStar have been of the utmost quality. There is a true desire to provide the best care for their clients.

LM
Review №15

Provide excellent in home care service and medication management. Thankful for the help!!

Mi
Review №16

Brightstar took care of my grandma with nurses when she was on hospice. Audrey was so helpful with providing the best nurses for her to keep her comfortable during her final days. Thank you!!

B
Review №17

My mom and I love our caregiver. She is truly an angel and a bright star in our lives. She truly cares about our needs.

C
Review №18

For the last 9 months, BrightStar has been providing me with home care for my 90 year old mother with dementia. I couldn’t be more pleased with their caregivers and how they manage my mom’s care while I am not home. I’ve been through 2 other services that were not able to provide the level of care that my mom needed. Her Hospice agency recommended BrightStar and they were correct...if you need care for elderly with dementia, BrightStar is the agency to choose.

Je
Review №19

What a godsend for my mother. I hired Brightstar to assist me with taking care of my mother for a week and they sent me Nadell. Nadell was experienced, professional and my mother loved her. Hiring and scheduling was easy, straightforward, and hassle free. I will definitely use Brightstar again in the future, I highly recommend them.

Cr
Review №20

Great people to work with. My mother loves her aid like family. Maritsa really cared about mom and takes great care of her.

No
Review №21

We called Brightstar when I had to have my 93 year old father move in with our family. Not having a clue how to get help Jen helped me get resources for my father and help we needed to care for him. I had them send over James to help us once a week. They saved us! I will forever be so grateful to them for everything. James was so good to my father and listened to his funny stories and made him feel comfortable. Our family will love James forever.

Al
Review №22

Peggy was absolutely incredible with my father! She was kind, compassionate, patient and loving. My dad was relaxed when she came to visit and enjoyed being around her. Bright Star provides exceptional care!

El
Review №23

Fatuma is relaxing with us and she is getting use to our routine. Were please and comfortable with her. We are learning together. Her service is improving and she volunteers to give aid. Before she goes goes she asks us if she can give any help before we really appreciate her she is really kind and always has a conversation with us when she comes and always make sure to ask how our day was, fatuma is a really good help. She is amazing and caring she does a great job with us. Thank you

Lo
Review №24

The Service that I have had for the last two years has been a very good experience. The aides that I have had in the past and present have represented BrightStar regular professionally and have treated me with respect and compassion. I would like to recognize the aids that I have currently are Maria R, Maria P., Niick, Ramona, Acacia, Elliana, Kylie, Josh, and, Christina I would also like to think Deborah P,, Jen R., and the Office staff.Thank you for the service that Bright Star is providing for me.

Le
Review №25

There are not enough kind words to express how amazing BrightStar Care was toward my family. Deborah and Doug went above and beyond to ensure the safety and wellbeing of my father. We had a very difficult situation come up when my father needed emergent back surgery, and none of our family lives in Utah with him. The BrightStar team was so quick to organize visits for us, and they went above and beyond when they believed my fathers health was deteriorating in order to get him back to the hospital ASAP. Not only did Doug escort my father to the hospital, but he also came back to his house to care for my dads puppy overnight. The team came up with quick solutions for an extremely stressful situation. I honestly believe my Dad might have died had it not been for the concern, persistence, and hard work of this team. Thank you so very much. You all mean so much to our family!!

Ka
Review №26

As a professional in the industry, I love how dedicated BrightStar is to their employees. They continually invest in training for their team, which results in improved care and support for their clientele.

Su
Review №27

The Caregivers and office staff at BriteStar were wonderful in the care that they gave my mother in the last months of her life. We especially appreciated Britt, Christina, Annie and Wilma who were so very kind and considerate of her. They gave her more than wonderful care and we appreciated our association with each of them. I highly recommend the BriteStar Company.

jo
Review №28

We have had nothing but an awesome experience while using brightstar the past 16 months. Both nurses have been amazing. We love our nurse right now, Star and appreciate her attention to detail, and also love for our son and family. She is patient and kind, and gets the job done efficiently. We fully trust our son in her care.

ne
Review №29

Brightstar was instrumental in helping us care for our triplet girls who were extremely premature. They allowed us to have nursing care and then transition to CNA care once the girls were more stable, and we could not have done it otherwise. They constantly adapted to our changing needs and we will always be grateful for the help and loving care we received.

Je
Review №30

James Edemenang is doing a great job. I’m always looking forward for his visits, because he always takes his responsibilities seriously.

Mi
Review №31

Great sides, Ally uvario ,Miss Aditya, and Jayden Shatter!

Ke
Review №32

Blake came with the excellent care my wife needed. She is a very good worker with a can do attitude. We could not have been more pleased. Tess impressed us with her work ethic also and did several chores that I would have had to do in the evenings after work. Also BrightStar appears to be well organized and well managed.

Ku
Review №33

Shirley is an excellent Caregiver for my step son Mitchell. She has developed a trusting relationship and a friendship with Mitchell and our family. She does a great job caring for him. When she is there, we can trust that he is in good hands. Plus she is a hard worker and busy for the entire time she is there. After she leaves, his place is always in great shape. Mitchell has several great Caregivers from Brightstar that we would recommend, but; Shirley is truly deserving of the next Caregiver of the year award because of her outstanding care giving to Mitchell.

Te
Review №34

We have been using this company for several months as a caregiver for my wife. We really like many of the people. The owner is great, Shirley is amazing, and we really like how caring and engaging our current caregiver, Marcia W., is. Christina works weekends and is very knowledgeable with her care. The company could definitely improve on communication and filling in when a caregiver is sick or unable to work their scheduled shift.

Je
Review №35

Bright Star care is the most amazing home health health agency ever. their core values say it all 1. Be open and positive. 2. Serve with passion. 3. Do the right thing. 4. Do what you say, and 5. Make it great. Bright Star always puts their clients first. Their employees are dedicated and hard working. I am so proud to be a part of the most wonderful company. Being an employee is not just a job, it is the most awesome career. Kudos to everyone at Bright Star your the best. Love you all!

Tr
Review №36

The daycare provided at the Biomat in Spanish Fork is amazing. My kids love going there! Miss Kim is so warm and caring. She provides educational activities that my kids really enjoy.

Ma
Review №37

Star is a great traveling nurse. Sure has great service and compassion for her patients. Plus, most importantly she administers injections without any pain.

Vi
Review №38

Not only are staff very pleasant, but they accommodating and care about the clients they serve. My client is on top of the world with the agency and the extra help. My client sees the high professionalism and kindness. My client VG feels Brightstar has helped enrich her life.Frank

As
Review №39

Cami has been an excellent home nurse for my 17 year old son Matthew. She is happy and helpful and makes the treatment for my son easy and enjoyable. She has taken the time to get to know Matthew and always asks how he is doing in school and basketball.

Ju
Review №40

We had Courtney S. as a home nurse for my 6yr old daughter .She was so amazing with her .She made every appointment fun and took the time to really get to know my little Chloe. They played games and enjoyed the visits so it wasnt just the painful part. She took the time to learn new techniques for dealing with difficult children when the other techniques quit working. My family has always been very grateful for the care my daughter received and how her nurse always went the extra mile. What would otherwise have been traumatic for my daughter was always transformed into mainly enjoyable visits (all except the giant needle in her thigh). Thank you Brightstar and thank you Courtney!!!

Ad
Review №41

Compared to other agencies we’ve worked with, Brightstar has been exceptional. All staff we’ve come in contact with are professional and committed to providing quality care to their clients. The nurse, Deborah, is very knowledgeable and thorough. My father’s main caregiver, Nick, is phenomenal. He’s by far the best caregiver we’ve ever had. He genuinely cares about my father and has build a strong relationship. It’s been such a respite for my sister and I. We highly recommended Brightstar!!

bo
Review №42

The Brightstar team in Salt Lake City has been awesome. They have worked with my mother for about three years with compassion and a caring touch. Our family is very thankful to have found Brightstar. Highly recommended

Va
Review №43

My mother really enjoyed BrightStar and they so helpful for the service they gave her. They not only took her to her doctor appointments and to the store to do her shopping, but they also provided much needed companionship to her. She looked forward to their weekly visits. We highly recommend BrightStar to anyone in need of extra senior care or services!

Ru
Review №44

I really like this organization of home heath care service for their nurses being really nice, caring, and fantastic. I recommend Courtney she is the best!!!

Sh
Review №45

Im so thankful for the wonderful staff at Brightstar Care and the flexibility in being able to work the hours Id like to with my clients. Great team!

Li
Review №46

Brightstar had been family to us. Dependable, exceptional people. I highly recommend their staff. I was able to leave my loved one in their care 24/7. They took care of US, not just my loved one. I could not have kept my loved one home without them. Thank you so much to all!

Sc
Review №47

Courtney S, RN, is a dream to work with and she has taken excellent care of my mom over the past 4 years. I truly appreciate all the care, compassion and medical expertise Courtney routinely exhibited. I felt we were in great hands with BrightStar Care and Courtney. Thank you!

Jo
Review №48

Kim Kratochvil manages a fantastic daycare! My children always leave happy and excited to come back. Im constantly impressed with the level of attention given to my children by all of the teachers that work there. I love that crafts and games are used to teach my children and not media. I love that I have a safe and nurturing place that my kids want to be at.

St
Review №49

I was in need of some home health and was connected with Brightstar. What a great opportunity for me at a difficult and a bit scarey time. My nurse was Cami. She was kind, pleasant, accommodating and flexible. She was very patient as I worked through the process. I looked forward to her visits and appreciated her care and concern she showed me. She was so easy to connect to and I now have a new friend.So grateful for her service.

Di
Review №50

Our family has used BrightStar Care for years now for our loved one and we are verry happy with the care they provide. The care giver is quick to contact us with any concerns or problems. It has been such help for us knowing that our loved one is being taken care of. Thank you BrightStar.

Ma
Review №51

My daughter has been diagnosed with a rare autoimmune disease, and has to get a regular injection that can only be given by a RN. Brightstar has been wonderful to work with, and our Nurse Courtney has been nothing but amazing in helping us get thru this last year, she is very knowledgeable and caring and has built up a great relationship with our family. She calls frequently to check up and see how my daughter is doing, is always on time to give her the treatments she needs. She is happy and helpful and makes the treatment for my daughter a easy and enjoyably process. We love our Nurse Courtney!!!

Gw
Review №52

We had an emergency, and BrightStar rescued us. We had only a few hours in which to find private-pay care. Within four hours, BrightStar found a CNA to come and stay for 18-hours. BrightStar was extremely flexible in meeting our unique situation. They truly put our needs ahead of their own!

Mi
Review №53

I’ve been using Brightstar for a while now and have had some really great help, some names that come to mind are Glenda, Shirley, and Raven. All really great people who deserve a lot of my thanks! Brightstar has always taken good care of me and for that I’m I would recommend them.

Da
Review №54

Ive had a lot of CNAs over the last 16 years and Shirley is unequaled in everything she does. She represents every singe one of the Brightstar core values. Shirley notices details that most caregivers do not. She is caring, compassionate, and the all around best!!

Bo
Review №55

Cherise Kitchen is an excellent caregiver. She anticipates my needs and takes care of them. She’s an excellent caregiver and I would recommend her to anyone !

Ka
Review №56

I have used Brightstar for my elderly parents. My step mother has Alzheimer’s and my father is 90 with some current health issues. Shirley with Brightstar has been amazing. She is exceptional in her care for them and goes above and beyond to care for any need they have. They request Shirley to be there as often as she possibly can. 5 stars and 6 if it were possible!

Da
Review №57

Shirley has been seeing me the longest and knows how I like things done. Ben, Ashley, Kate, and Debbie get the job done as well.

Wh
Review №58

Weve worked with a few agencies prior to Brightstar, they are far and away the best. They are reliable, the nurse, Deborah is an excellent resource and great to have in your court. But, the best of all is my dads caregiver Nick. My dads desire for independence has made the caregiving he needs complicated for caregivers. But Nick and my dad have found a rhythm and my dad genuinely enjoys Nick and trusts him. As all family members seeking care know, this is hard to find. The piece of mind weve found with Brightstar is priceless!

Pe
Review №59

Deborah Parker is extremely helpful, always accessible, and always goes the extra mile, including developing a personal relationship with our sister.Deborahs unselfish assistance has been invaluable. She is skillfully guiding us through the maze of health care options and programs as we try to help our sister make important decisions.We are grateful to have Deborah working with us.We also appreciate the continuing personal assistance that Brenda gives our sister.Thank you, Deborah and Brenda -- and BrightStar !Peter Maughan Janet Maughan ColemanHolladay, Utah Houston, Texas

Ma
Review №60

Love working here. The owner and nursing management team are very efficient , knowledgeable , kind , respectful . In addition to they are very professional by always doing there best to ensure the best well being of all clients and employee staff

Ti
Review №61

Such an amazing caring company! Brightstar care is unbeatable. I love the high standards of quality of care that they provide for the clients.

Po
Review №62

I loved and missed working for BrightStar Care. My first time Agency in a state I was new in and for the first time in my working history experience that Ive felt that close to the HR people.. Great experience and really cool people :)

Du
Review №63

Great people. Good to work with

B.
Review №64

We have used BrightStar since November 2016 and are totally pleased with their level of service, employees and their ability to react to our changing needs, My wife has had varying needs and all have been met with total satisfaction. We have had some unusual requests (to us) such as shifts starting at 3 AM. BrightStars management team and the CNAs didnt even blink an eye and we were taken care of. The CNAs have almost become part of our family, with genuine caring for one another, sharing hopes, dreams and concerns. BrightStar has very high expectations for themselves and have initiated certifications not required by other companies and have received many annual awards related to levels of service and employee satisfaction. We highly recommend their services.

Mi
Review №65

Great staff and awesome care given, I would definitely recommend them to anyone who needed a little extra help!

Kr
Review №66

We had a great though brief experience with Brightstar. Professional, responsive, caring, and competent. The CNA they sent was great.

Pa
Review №67

I havent had much experience with BrightStar other than where I live but I have seen your commercials and wonder why you use these big rich homes on lakefront property instead of the the reality that most older people live in federal funded apartments. Every time I see your commercials I feel that you are not being honest because there is no shame about people being poor!!!

De
Review №68

BrightStar is a quality care operation that takes wonderful care of those they serve and also those they employ.

Ki
Review №69

We are so grateful for BrightStar Care of Salt Lake City. They are truly the most trusted and reliable home care agency for seniors. We highly recommend them!

Ca
Review №70

Brenda Jones is remarkably helpful and a wonderful help to us.

Ly
Review №71

Casey is the best thing that ever happened to me. She takes care of me even when I’m in the hospital.

Al
Review №72

Joint Commission Accreditation - the highest quality care in the home.

Ta
Review №73

Best home care agency to work with - for employees and clients.

Information
13 Photos
73 Comments
4.8 Rating
  • Address:5320 S 900 E #280, Salt Lake City, UT 84117, United States
  • Site:https://www.brightstarcare.com/salt-lake-city-east?utm_source=gmb&utm_medium=organic&utm_campaign=Qiigo
  • Phone:+1 801-559-3999
Categories
  • Child care agency
  • Home health care service
  • Home help
  • Home help service agency
  • Nursing agency
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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