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Pathlight Mood & Anxiety Center Round Rock
1 Chisholm Trail suite 5100, Round Rock, TX 78681, United States
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Mi
Review №1

This place was absolutely horrible. i went there when it was still Insight around 2017 which was for mental health and eating disorder treatment. we werent allowed to talk about food AT ALL, even just saying the word pizza wasnt allowed. it might be different for others, but this doesnt help ED recovery and further stigmatizes food, in turn making it a more sensitive topic. i felt ignored because i wasnt as bad as other people around me. the therapist i had gaslit me into thinking i had mental conditions that i didnt actually have. she would tell me what symptoms i was having instead of letting me open up to her or ask me what i was feeling. i was dissociated the entire time whenever i was there and i was still just as suicidal when i left (i left on my own without being discharged because it was such a nightmare). they turned me against my family and made my home life and my personal life hell. my mom asked for a referral from the therapist and she gave her the number to a CASE WORKER because she thought i was being abused. absolutely insane.

Al
Review №2

Used to be Insight Behavioral- you can change the name but not the organization. This was a horribly traumatic place for our child. The therapists were destructive for her and our relationship and she became much worse after going here. They tried to force her to stay longer but thank goodness we pulled her before anymore damage was done by their lead therapist- who left shortly after we did, as well as Dr. Kinget. Theyled her to believe she was having issues she didn’t subscribe too and after we obtained full chart notes (which you all have a right to!) we learned of the horrors that they documented about her. They were totally anti parent, created animosity between us, offered us no support and actually made us feel like we were crazy in the parent therapy sessions . After leaving she slowly began to find herself again and improve and went on to do what they believed she never could - got A’s in high school and earning concurrent college credit. She can’t even talk about the weeks she spent there without PTSD. This is a typical Teen Torcher institution that dies more harm than good all in the name of profit. Just love your child and don’t put them through this.

li
Review №3

Absolutely awful. no support whatsoever and completely discouraged me in my treatment.

ra
Review №4

I didnt like the “support” i got from staff. when i had panic attacks, sometimes they would just give me an ice pack or tell me to breathe. in therapy sessions it felt like they were pressuring me to just “move on” from my trauma. and when i didnt want to follow their advice, they said i “didnt want to recover.” on the other hand tho it was a nice break from school and family, and the other patients were REALLY cool. tbh almost all the progress i made was because of the patients in my group, not the therapists. the nurse was so nice too!!! overall it was ok, but i didnt get all the help i needed.

Em
Review №5

Awful. made me so much worse. please don’t go here

an
Review №6

Horrible. please don’t go here if you actually want to get better

V
Review №7

I am so grateful to all of the staff that devote their lives to helping our children. Insight went above and beyond to make it possible for my daughter to receive treatment at their facility. The program was well worth it and my daughter has improved greatly!! My daughter is much stronger but had to work the program to get there. There was lot of support and if your child wants to get better and is willing to work I would definitely recommend insight.

Te
Review №8

This program changed my life. Everyone of the therapists and Dr Kinget played a role in that. When I was ready my PT (Amanda M) and I were able to get me out of a bad situation. I was transitioned to the Dallas Insight however I truly believe the nearly 3 months I spent here set the foundation of my recovery and the path Im on today. I cannot thank everyone there enough.

Jo
Review №9

I honestly cant say enough good things about Insight. The treatment, the support and the level of care is first class. Everyone truly demonstrates their commitment and concern in improving the lives of those that attend and their families. They take time to meet and more importantly listen to the concerns of the family and maintain communication every step of the way. They set treatment goals, track to the goals and support the achievement of those goals by going above and beyond what you would expect in a normal care setting. The therapists are kind, compassionate and relatable. Appropriate family therapy is provided in addition to the tools those in treatment are receiving. I would highly recommend Insight to anyone seeking the services they offer.

Li
Review №10

The first time I went to insight it saved my life. Went back, and it had totally changed. It’s basically just a hospital now. It’s awful. Didn’t help at all and I didn’t feel safe there. Only good part was Jenna, Leigh Ann, and Ms. pat. Hope someone sees this. You guys are here to help and you’re not doing your best.

Vi
Review №11

Very disappointed in my stay here. I only attended two days. On the paperwork I received before I arrived I was told everyone would be wearing masks, respecting the 6 ft rule and using their handsanitizer. I was the only one who used my handsanitizer ritually after going in and out and touching things. You cant do 6ft apart in the building because its so small. I was told a group was out being tested for COVID-19. My husband called in regard to the issue and he was told they cant do 6ft because of the space. That should have been told to us from the beginning. My first day was rough. As expected. Emma, a teacher, was very condescending and pushy. I highly enjoyed Wendi and the hour of RODBT. I also felt very comfortable with my PT Jodie. The rest of the time I felt uncomfortable and discovered this is not the place for me. I ended up getting sick the second day. Discharged myself the morning of the third day and called another facility with better reviews closer to my home. The only thing I learned during this short stay is my health was at risk and I am not as bad off as I think. Thank you to Jodie for helping me realize so much in such a short amount of time, about myself. She is the ideal PT. This is just my experience but could be different for others. You dont know unless you try!

De
Review №12

I don’t know why all the patients keep coming back. Maybe because they didn’t get enough help the first time. My therapist gave me basic advice

Gr
Review №13

My therapist that i was assigned, amanda jensen, needs to go here herself

li
Review №14

Exhausting and disappointing.

H
Review №15

Great Program for those not just affected by an eating disorder. Amazing staff and comfortable supporting environment.

Lu
Review №16

I have no idea what this is or what it does. It looks nice

Ro
Review №17

This place changed my life

Information
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17 Comments
4.1 Rating
  • Address:1 Chisholm Trail suite 5100, Round Rock, TX 78681, United States
  • Site:https://www.pathlightbh.com/recovery-centers/austin/round-rock?utm_campaign=website-link&utm_medium=organic&utm_source=local-listing
  • Phone:+1 512-767-6060
Categories
  • Mental health service
  • Counselor
  • Mental health clinic
  • Psychologist
Working hours
  • Monday:6am–6:30pm
  • Tuesday:6am–6:30pm
  • Wednesday:6am–6:30pm
  • Thursday:6am–6:30pm
  • Friday:12–4pm
  • Saturday:9am–5pm
  • Sunday:6am–6:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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