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Oak Hill Supportive Living Community
76 E Rollins Rd, Round Lake Beach, IL 60073, United States
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Lo
Review №1

Good morning, Lesly. I hope this email finds you well. First, I just wanted to thank you and your entire staff for the amazing job you have done for all of your residents in your community. My mom may be a little rough around the edges but shes a beautiful person who has been through a lot, not just from covid-19 but her entire life. During her intake when she was asked what her goals were she said she just wanted to fit in and I have complete faith that she has finally found a home. Lesly, my mom whispered to me in disbelief when she saw her new bed set and couldnt believe that it was hers. It was a humbling moment for me to realize my mother has probably not ever had a brand new bed set or if she has it was a long time ago. Im relaying these thoughts because I am so grateful to all of you that you can do for her what I am unable to and she is safe from abuse or harm. Attached to this email is a condolence letter to the benefactors who thoughtfully donated the furniture (especially the flat screen!) for my mother. Please keep me updated, Im far away but I will make sure I visit after her quarantine and Robertas great-grandaughter is looking forward to meeting her. This is so healthy for our whole family to re-establish bonds and support and you were instrumental to make this happen.Show quoted text

Pe
Review №2

We just confirmed that my Mother will be moving into Oak Hill after a tour today. This all happened very quickly, within about 48 hours. Lesly has been absolutely fantastic to work with. Friendly, knowledgeable, responsive. Could not have had a better experience.

De
Review №3

Supportive is the key to the name of this community. Clean, generous spaces. Facilities maintained beautifully. Food is fresh and plentiful. Rooms are bright and superior to surrounding communities, I reviewed them all. Family and resident support is the objective and they achieve their objective and more. The assistance offered to me for a year to gain an apartment for my family member was exhaustive, professional and thorough. Never, did I hear someone say we cannot help you - only how can we help over and over again. After a VERY difficult banking history, and a VERY difficult family member, the very qualified professionals got an approval to move ahead with admitting a resident. My thanks, respect and ongoing support through referrals of this facility will continue. Thank you Oak Hill.

Br
Review №4

Im a housekeeper here and I love my job and I love the tenants and all the staff its a great place to be theres always something going on for the tenants to do like shopping trips games and just gathering it really is a wonderful and loving place

Lo
Review №5

I cant say enough about Oak Hill Community and the amazing staff! I needed to relocate my mom from another state, she was being poorly taken care of. She was sick at least 3-4 times a year, Hospitalization for pneumonia was a common occurrenceThe minute I saw Oak Hill and walked through the doors I literally started to cry I was so relieved and happy! The entire staff treated my mother and I like we were the most important people on the earth. Honestly 18 months later, we are both still treated like that! Mom is happy and safe and I am thrilled to report, she has had only 1 slight cold since moving in.I seriously cant say enough good stuff, moving into Oak Hill has given my mom a new life!I must say though my favorite thing about Oak Hill is the rescue of a aging pup. That to me is amazing, A beautiful elderly black lab wonders around with the residents. That is the icing on the cake!Thank you Oak Hill for giving her a great life!!!Lois

Fr
Review №6

We love this place for our father. There are so interactive with their supportive living people. theyre friendly very helpful its just an all around nice place for people to come observe their parents enjoying themselves they do a lot for them like taking them on outings to lunches, movies ,bingo, and theyre open for suggestions just all around nice place for your loved one

Je
Review №7

Terrible place! Workers stoled my grandpa’s wedding ring, clothes, and his Credit Card number (purchased expensive shoe from Chicago online) Didn’t clean the rooms when they said they would clean it once a week. Some of the staff members that didn’t treat the residents kindly, where not held accountable for their actions. What caught our eyes was the exterior and interior of the building but in realty this place is a brutal and I would not leave your loved ones here.

Ro
Review №8

Fantastic facility with a fantastic staff!!

Ge
Review №9

Dad loves living at oak hill , highly educated and caring staff

Da
Review №10

Very friendly staff.

Information
33 Photos
10 Comments
4.4 Rating
  • Address:76 E Rollins Rd, Round Lake Beach, IL 60073, United States
  • Site:https://www.pathwaysl.com/senior-living/il/round-lake-beach/oak-hill-supportive-living/?utm_source=GMB&utm_medium=organic
  • Phone:+1 224-252-0152
Categories
  • Assisted living facility
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
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