Update: I called their number and was surprised by how serious they took my concerns. While we’ll never know exactly what my wife heard they believe it was a simple misunderstanding and I believe them. They handled this situation delicately and with lots of care. Thank you.

Staff is friendly, service is good. BEWARE- the billing is deceptive. They have you sign a form upfront saying that it is your responsibility to ensure that it is covered by insurance. I did, and our insurance covered the first visit, but not the subsequent. When I called to find out why, its because our first therapist was covered, but not the second one who we later worked with. We werent told that we wouldnt be working with the first therapist, and that we would need to recheck the coverage. One might say its my fault for not checking with insurance, but why would I assume every visit needed to be checked, when the first one was covered? Any why not let us know that we would be working with various therapists who may not be covered? Feeling kinda had about this, and we will find another therapist to work with moving forward.

Fantastic therapists and wonderful office staff. It is a little hard to get on the schedule at first, but once things get started the process is smooth. There are good options for payment if your insurance wont cooperate, so far it hasnt been a problem for my two kids but I appreciate how upfront all of the staff are with regards to billing. The most important thing is that my children love to come for their therapies, and because of that they are both thriving.

Great place to work with. My daughter is extremely complex with Dup15q Syndrome. She gets PT, OT, Speech and Feeding Therapy. All therapists have been very helpful and Ive seen my daughter make great progress. Special shout out to Kimberly. Shes amazing.

My son went in for Torticolis. Our therapist, Scott Bentley was a baby whisperer! He was so sweet and my son absolutely loved him. My baby boy doesnt warm up to people he just meets but he put his head right on Scotts shoulder. 😍 Scott has such a sweet countenance that I bet all babies are just mesmerized by his loving expressions and positive attitude. He knew the disorder inside and out and was very thorough! He explained everything he was doing with him while he was doing it. Scott got right down on the floor with him and was so so gentle. We had huge success at this location

Fantastic place! Reception was kind and helpful, and therapist Kristin Brinker was amazing. We are so glad we can take our 5-year-old daughter with autism to a place like this for services.

I spent hours on the phone with my insurance and this rehabilitation center to ensure that the codes they used would work with my insurance only to find out months later that none of them went through insurance because the codes they billed werent covered with my insurance. I feel like I paid $250 a week to have conner play with a babysitter while I watched. Ive literally learned nothing and $2000 later my son has 3 new words... Not worth it. I couldve gotten the same results on YouTube tutorials.

We had an unpleasant experience here. We were referred to this office for our infants torticollis (tight neck muscle) and subsequent flat spot of head (plagiocephaly). Not only did the initial doctor (Scott) wrongly measure the Plagiocephaly in both visits, we were charged $600 for Diagnosis and therapies he suggested, like getting your baby to look sideways to loosen the muscle. I am not upset about what insurance covered/didnt - I am upset that they feel it is reasonable to take incorrect measurements (measurements that would have negated need for PT), suggest a few exercises that could be seen on a single piece of paper, and charge over $600 for a single visit... it is the pinnacle of corruption in our medical system, spare yourself the $$ and go to YouTube.. these doctors think their exercises are made of gold

One star only because I can’t give zero. I would think twice before taking an autistic child to this audiology clinic. Beware!