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Riverton Family Eye Care
2998 W 12600 S, Riverton, UT 84065, United States
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Review №1

My prescription was still bothering me and Dr.J got me squared away, so grateful he listens and keeps working with you until your happy, genuine patient care Thanks Dr.J and staff!Dr.J and staff are Awesome, best eye doctor I ever been to, cares about getting my prescription right.Staff very helpful getting frames and lenses that fit my needs

Da
Review №2

Thanks for the safe clean environement while getting my new prescriptions. Love my glasses!

St
Review №3

The friendliest and best service you can find. The doctor is very thorough. They have the latest equipment in order to really check the health of you eye. Very upfront and honest prices. The glasses staff is friendly and very helpful. I have always had a positive experience there.

Br
Review №4

Awesome workers who are great at explaining what tests they’re running and answering any questions you have.

St
Review №5

Jodi Johnson checked my eye prescription with my contacts in my eyes. When I asked why I shouldnt take them out he said it didnt matter. I had my eyes checked by Jodi Johnson 4 times and it was never figured out. I went through so many contacts just trying to give Jodi Johnson the benefit of the doubt but I still dont have contacts that wont give me a headache or what I came in for was to be able to see better. I just wear my glasses all the time. If it werent for the great staff there I wouldnt have tried so may times. But even the staff questioned his methods especially after I told them he scanned my eyes with my contacts still in.

Ma
Review №6

Staff was extremely patient and kind with my special needs son. We felt completely welcome and cared for. Would highly recommend this practice!

Za
Review №7

It is a good eye care place and the people who work there are nice.

An
Review №8

They are so kind. Dr. Jodi does magic tricks and tells jokes to my nine-year-old. Which she loves! Even if you dont see them and just need glasses they are helpful and reasonably priced.

De
Review №9

Natalie is the BEST!! Her Customer Service is Wonderful!!

Ma
Review №10

The staff is friendly and knowledgeable about eye care. I like that the most up to date modern technology is used in the office with a staff that knows what they are doing. the bonus is the magic trick at the end of your exam.

Gr
Review №11

I received my new glasses yesterday and the staff, even the doctor struggled to get the glasses to fit properly without making them look wonky. Turns out the frame was defective and they let me take a another frame they had in the office. The doctor popped in the new lenses and I was on my way. I just wanted to mention that the staff was very nice, patient and cared that I was be a happy customer. They made things right and I love my new glasses.

Sy
Review №12

Horrible price gouging! 2nd year in a row they forgot to put in bifocals and once I went back for lens only, which they originally charged $280, they want to charge me an additional $120 for bi-focals that THEY FORGOT. They are supposed to be the experts! Ridiculous, will NEVER go back. Been a customer for over 7 years

Bo
Review №13

Nice office, friendly staff, prompt service. Not much more to add given all the other positive reviews!

Ja
Review №14

Great service all around, and they’re amazing for how well they work with children!!

Br
Review №15

The staff members are friendly and helpful. The office is beautiful, clean, and well organized. The equipment is modern and they keep everything clean and sanitized. I didnt have to wait for my appointment, and Dr. Johnson is professional and knowledgeable, and he answered all my questions. They also have a great selection of eyewear; although, the prices are higher than many other places.

Ca
Review №16

I had an excellent experience there! The staff were incredibly friendly and helpful and walked through all of my options with me. The doctor answered all of my questions and volunteered information that I don’t typically get at other eye care centers. He was super personable.

Ma
Review №17

I love this eye doctor! He is super nice, knowledgeable, and personable. Whenever my kids need eye care, I will bring them here. The glasses and contact staff are amazing as well. I love the samples they give so I can try out and find the best contacts for my lifestyle. Terrific service.

Al
Review №18

Great experience and friendly and knowledgeable. Always explain what test they are running and why. Great selection of frames with a staff that is amazing

Mi
Review №19

We really love the efficiency and kindness of the staff. My familys eyes have been taken care of.

BJ
Review №20

Dr. Johnson is awesome! He explains everything and makes the appointments fun with his magic tricks. He answers all questions with explanations anyone can understand. They take great care of their patients.

Sa
Review №21

I needed a new eye Dr after mine retired, and this place is amazing. Great technology for the same price as any other office. I highly recommend checking this place out.

Ji
Review №22

My insurance changed and I chose to go to Riverton Family Eye Care. The prices in comparison were really high. The gentleman who worked with me was very aggressive in upselling me on my bi-focals. I was not interested in spending over $1,000 for my glasses.

Lo
Review №23

I love this place. Great atmosphere, amazing people and Dr. Johnson is one of a kind. After moving out of Riverton last year, I refused to change my optometrist and still made the drive out to get my yearly checkup. Thank you Riverton Family Eye Care for all your hard work.

Ma
Review №24

Our whole family comes here for care. We love the doctor, the facility, the service, the options, the payment flexibility! They have a little playhouse, clean bathroom, and large selection of eyewear. We have 3 kids with astigmatism, and myself that is nearsighted. The doctor is friendly and always shows the kids magic tricks, which entertains them all ranging in ages 6-11. Even I’m impressed lol and then he lets his wonderful and patient staff let us peruse or search with their help for frames. We have been going now for 2 years and love it. Totally recommend to anyone. Like all services, make sure you know you’re insurance coverage and policies so you don’t walk out confused or frustrated, and it can be as easy as calling your insurance. Educating yourself with your coverage really makes a world of a difference!

Am
Review №25

Great dr he’s super friendly and funny. He does a thorough job. And if your really nice he’ll throw in a magic trick at the end of your appointment. This is one of those appointments I usually dread, but here it’s fun.

ga
Review №26

Really friendly, fast service, and really nice office.!

Ma
Review №27

I have had a great experience with Dr Johnson and all the people at his practice. He is funny, takes the time to make you feel comfortable, and allows you to try options so you find what works best for you. I’m happy to have found a great eye doctor.

Ka
Review №28

I just took my son in their and staff was super friendly and doctor made him feel comfortable with his jokes. Office was clean and organized. We will be going back again.

Ro
Review №29

Seriously the best! I love the office, staff, doctor, prices etc. I dont have one negative thing to say. They got me in right away once for a emergency and then I loved this place so much I scheduledv so my familys eye apts. The doctor knows what hes doing but in a nice friendly way. He also does magic tricks which is pretty awesome.

Je
Review №30

I took my son here recently as we just moved to Riverton and we had the best experience. Their entire staff and the Dr. were so friendly and made us feel at home. My son was fitted with contacts, and he was delighted with the entire experience. I would definitely recommend them to anyone

St
Review №31

Everyone Here Was Very Nice & Helpful.Good Selection Of Contacts & Glasses

Em
Review №32

BEWARE OF DISHONEST PRICE GOUGING! My son and I have been with this clinic for >8 years and not once had a problem with them. However, in October, my children and I came in for our annual eye exams. I was told that my fundoscopic exam would be $40. So, imagine my surprise when I was checking out and they had charged me $80 instead of the agreed $40. I questioned them about it, and they said it was how Dr. Johnson billed it and now I owe $80. I was perturbed and annoyed, but it wasnt the assistances fault so I grudgingly paid for it but told the assistance that next time let the customer know upfront when their prices change so they have a choice if they want it or not. I explained that I already get fundoscopic exams with my ophthalmologist and I have never paid $80 for one! He apologized and all was good...so I thought.A month later, I got another bill for an additional $40. YES, THIS FUNDOSCOPIC EXAM COST $120! I called them several times and spoke with the office manager/Billings. Each time I got a different explanation, either my insurance ended (wrong, I have the same insurance, still active today) or that it wasnt a covered service and I would be responsible for the difference. At this point, I didnt care, I asked them to write it off because if had known it would cost $120 from the beginning I wouldnt have agreed to it.On todays call, the office manager had the poor assistant deal with me because she herself didnt have the guts to talk to me! Im embarrassed to say that I still did pay the extra $40 (I have great credit and wont let this affect it) BUT I WILL NEVER COME BACK HERE AND I WILL TELL EVERYONE ABOUT MY EXPERIENCE. Money matters more to these vultures than having loyal customers. Lesson learned!

Ta
Review №33

Riverton Family Eye Care lives up to its moniker. My family and I have always received top care from the receptionist to picking up the glasses. Dr. Johnson is willing to work with unconventional customers as well as special needs. His magic tricks are the frosting to the office experience. Great staff!

me
Review №34

My experience with Riverton Family Eye Care was amazing! The lady who greeted me at the desk was professional, kind, and welcoming. She got me right in. Dr. Johnson is great. I found a new eye care place for life!

Sy
Review №35

Very unimpressed with riverton family eye care! I spent over $350 on glasses and 3 weeks later still don’t have them! Every time I call it’s a different story to get me off the phone and can’t seem to get an ETA. They tell me they will call me back everyday and never hear back. Would not recommend going there at all!

Jo
Review №36

Great company and very friendly. Eye exam come with free magic tricks.

Al
Review №37

I received notification that my appointment was set through their notification system. When I arrived they had stated that the doctor was sick. I then asked why I wasn’t notified prior. They then informed me Dr. Jodie was exposed to COVID and his test came back positive. After I was informed sorry nothing we can do. I was unsatisfied with concern of my time and my health and others.

za
Review №38

Riverton family eye care is a great place for your ophthalmology needs. The staff are awesome and know what they are doing and are great at explaining what they are doing.

Lo
Review №39

Highly recommend! The staff is so friendly, they treat you like family!

Ca
Review №40

I had a eye medical concern and they were able to get me in that day no issues. The doctor was attentive and quick which helped because I had taken a lunch break to go that day.

Jo
Review №41

After the first Covid outbreak they still havent learned. We were exposed during their second outbreak and there was STILL an employee wearing their mask under their nose. Thank you for making me get a swab shoved up my nose and quarantining at home. Because of you my sick dog had to miss his vet appointment. We will NEVER be back.

sp
Review №42

I don’t plan on coming back here, due to communication struggles at this office. The staff is pretty friendly, however I was told my appointment would be fully covered and ending up having to pay $40 anyways. I had email proof that I was told my insurance would cover everything, but they ignored that proof and still made me pay. Super frustrating to be told it would be covered and then have to pay!!

Ma
Review №43

I have been going to Riverton Family Eye Care for several years and I absolutely love them. They are quick and efficient which is great when time is key but they also never make me feel rushed. They really achieve a great balance. The staff is knowledgeable, caring, friendly and extremely professional. Dr. Jodie Johnson is simply fantastic - professional and human, with a great personal touch. I love this place...and I can’t believe I’m saying that about getting an eye exam. :)

Sa
Review №44

This was the only clinic close to my house that accepts my insurance. I also got an appointment on the same day I called. Not that it will happen with everyone, but I was fortunate that way. The staff and the doctor are very nice and professional.

Ch
Review №45

Dr Jodi Johnson took very good care of my Mother and I.. Cheryl

Mi
Review №46

Very easy to work, also a joy to go into pick out new frames

Br
Review №47

Peaceful, quite, clean and always a magic trick from the doc.

Ed
Review №48

Really great experience! I hate things in my eye, including drops. They have the fancy cameras so I do not have to experience the dilation drops. They also dont have to push on your eyeball to get a reading for Glaucoma. Dr. Johnson knows his stuff. He was able to tell me after the first few seconds in the chair, that I spend my day staring at a computer screen and I have trouble seeing road signs while driving. He knows his stuff! Found my new Doc.

Be
Review №49

Ive been coming for more than 15 years and I wouldnt go anywhere else. Dr Johnson is very professional and very personable. My daughter also is seen here and theyre very friendly and helpful. Love this place.

Sh
Review №50

My daughter had what I thought was pink eye. I called the office at 530 PM to set up an appointment, and they were supposed to close at 6. They told me to run her in and they would fit her in. My daughter was super nervous, but the Dr. Was amazing. She ended up having a tiny string lodged in the corner of her eye that we couldnt see. He got it out for her and then started doing magic tricks and talking about Harry Potter with her. She ended up leaving in such a happy mood. She loved it. It was the best experience ever. I even tried tipping him, but he wouldnt let me. Thank you!

Ch
Review №51

In and out in 15 minutes! Great staff, really felt the family experience.

Am
Review №52

Very friendly and helpful staff and doctor. Very welcoming to new patients and offer great deals to them!

Os
Review №53

First time ever needing to glasses here! The staff also showed me how to put on and take off my contacts without judging how bad I was at first. haha! Overall great experience!

Et
Review №54

Dr. Johnson and his staff are extremely helpful and personable. Compared to my last doctor Ive enjoyed the use of new technology. I have a hard prescription and Dr.Johnson has been able to help and meet the needs so far. I walked in on Friday (also late) and the front desk gal who I may or may not have seen before already knew who I was and had me in the back before I even said my name and I can really appreciate that.

KB
Review №55

Waited for 2 weeks for glasses and got call says they received after 2 weeks and said Glasses are scratch and needs to wait for another 2 weeks.

Mi
Review №56

We really enjoy the quick and friendly service given to us. From the moment we walk in the door to leaving. And the little house is a bonus for my little one who doesnt even need glasses.

Co
Review №57

Friendly staff, they work quickly and are very knowledgeable!

PH
Review №58

Outstanding experience which exceeded all expectations. Friendly, cheerful greeting, on-time start, and quick but thorough examination and follow-up purchase of new glasses all done in forty minutes. They even faxed the examination results to the drivers license office. A WOW experience.

Br
Review №59

I used to come here as a kid and after going to big box places like America’s Best and Lens Crafters, I decided to come back and I’m so glad I did. The staff is super personable and make you feel like friends. Dr. Johnson knows what he’s doing and takes time to listen and ask all the right questions. I highly recommended!

Jo
Review №60

Very attentive to my needs and questions. The entire staff was welcoming and helpful.

Ma
Review №61

The staff was absolutely wonderful and very kind! Especially a girl named Wendy! She was so bubbly and hilarious! I just wanted to be her friend!! She was so helpful with assisting me with what kind of contacts I wanted! Dr. Johnson was an absolute joy! Ask him to do a magic trick! Cause that blew my mind 🤯😄🙌🏼

Kr
Review №62

Riverton Family Eye Care is awesome! No long waiting times. The doctor is very personable and knowledgeable, and even does magic tricks for the kids. I highly recommend them!

Pa
Review №63

Very fast service. Very friendly and helpful staff.

Ro
Review №64

Every one was very friendly and helpful. They were running on time and I was in to get my eyes checked at the time I scheduled. I only had a little wait time while waiting for the Doctor to come in. It was enough time to read their mission posted on the wall (not a long mission either) before he came in. For my parting gift he told me some wonderful Dad jokes that my daughter loved.

Ca
Review №65

I love going to this place for my eye care. They never make me wait long to get into my appointments. And the appointments are usually over in about half an hour for a typical check up. Im also happy to say that all of the times I have been in they have always had my contact lenses in stock so I didnt have to wait. I will continue going back to these guys for the foreseeable future. I cant think of a single bad thing to say about them.

Ja
Review №66

Staff is friendly and helpful! Great experience with doctor and staff

Ha
Review №67

Ill give you an a plus you are excellent with me thank you

Ch
Review №68

Awesome office. Super friendly staff and new equipment. Great options for contacts and glasses.

Da
Review №69

I go for Dr. Johnson and stay for help with my eyes. He is a cut above other optometrists Ive visited, especially in terms of competence, understanding, and humor. He does some pretty impressive magic tricks for patients and Ive always left with a smile on my face. The glasses and contacts Ive received from this office have always been the correct prescription and are priced fairly.

Br
Review №70

Very nice and friendly but unfortunately Dr. Johnson was unable to provide me with the correct prescription for my new glasses. After 2 attempts at getting the prescription right, I finally went to Progressive Eye care and was able to get the prescription I needed. If you have astigmatism or a potentially difficult prescription I would steer clear.

Ce
Review №71

I have had a very positive experience with this office. Friendly and very helpful. Dr. Johnson took the time to explain my eye conditions and help me decide on the best glasses for my needs. Staff was very patience and kind also. Ill definitely continue to use them for my future eye care

Ab
Review №72

I scheduled an appointment online with them and when I got there they said that they didnt have it in there because their online schedule doesnt work very well, thats probably something they should mention for people scheduling online, after waiting for about 25 minutes and watching somebody who came in a good 5-10 minutes AFTER me go in, I had to leave because I made another appointment after that assuming it wouldnt take me 25+ minutes just to get in. Im really disappointed because it was the only time I could go in this week without rearranging my whole schedule but it looks like that what Im going to have to do because I need new contacts asap.

Ma
Review №73

My daughter’s first eye-doctor visit, because she needs glasses, and it was amazing! The doctor was super nice and chill - made my daughter feel at ease with the whole thing. And the staff was helpful and enthusiastic. The office is so nice, too. So glad we found them!

Br
Review №74

Staff goes above and beyond!I had a rough go while ordering glasses. It took longer than expected, but the office staff went out of their way to make it right. Pleasantly surprised with this office! Great doctor, and great staff.

Ke
Review №75

I love this place. The staff is amazing and very friendly. Great quality for glasses as well, very easy to work with.

As
Review №76

Dr. Johnson has been my doctor since I was in elementary school and is just fantastic! I took my 4 year old daughter to have her first check up and was impressed with how well he and the staff at Riverton Family Eye Care takes care of children to make them feel comfortable and welcome. He can make anyone laugh, have a good time, and is very gentle spoken. The staff in the office are so wonderful and nice! My daughter already wants to go back!

Am
Review №77

The BEST eye place around!!! I have horrible eyesight and the glasses I get here are by far much better quality than anywhere else! Dr Johnson is great and so is his staff. Do yourself a favor and go to Riverton Family Eye Care!UPDATE: I recently had some trouble with ordering a pair of eyeglasses. Order was mixed up and it took a long time to get them and they were the wrong ones. I am happy to say that Natalie (SP?) was fantastic. She was so helpful and fixed my problem quickly and kindly. Ill be a continued customer.They also have fantastic quality. I have poor eyes and Ive never had better lenses. No warping or distortions etc. Ive tried the cheaper online places and they dont compare with how great these lenses and glasses from Riverton Family Eye Care.Friendly atmosphere great people. The Dr. is very personable and kind. Happy to answer any questions. If you are choosing glasses they are happy to help, Wendy is fantastic, she helps with style ideas and encouragement. Great place. highly recommend.

St
Review №78

Everyone is so nice, the office is clean, the doctor updated my prescription so I can see better and they help me find discounts on my contacts. Perfect!

Sh
Review №79

Love this place! Very friendly and has everything I need!

Ka
Review №80

Very friendly! Dr. Johnson was funny and very informative. Professional staff and good prices! Cheapest price I found for a regular eye exam and contact prescription and very worth it!

Ch
Review №81

I had a problem with my insurance, the office staff took the time to help me through a very frustrating situation and is working to help resolve as best they can. They were patient, kind, friendly, and understanding. The doctor was also great! He interacted with my kids and made them feel comfortable. I would highly recommend this office.

Ka
Review №82

Not a pleasant experience for my kids eye exam. High Ratings/reviews does not make sense.

Ni
Review №83

The folks at Riverton Eye Care are professional and approachable. I didnt have to wait at all and everyone I interacted with was personable and invested. The appointment was quick, painless and they even helped me find the best deals on my new contact lenses. This is my second time going there and Ill be back.

Ma
Review №84

My elderly mother is a patient of Dr. Johnson. She had been complaining about seeing double and so we made an appointment for a check up. The friendly office staff got us in quickly. My mother suffers from dementia and is hard of hearing as well. She had a difficult time understanding the eye exam, how to put her head in the correct position, and what answers Dr. Johnson was looking for.. Dr. Johnson was extremely patient with her, repeating and rephrasing the questions until he was able to get the information he needed for a new prescription. He was amazing! The new lens came quickly and they put them in her old frames (which were in good condition) so they saved us some money. The new prescription seems to be perfect. My mother was thrilled to see snow and rocks on the mountain peaks. Dr. Johnson and his staff provide great eye care!

Ki
Review №85

Had an amazing experience! Super sweet and helpful staff. Dr. Johnson seems like a great family guy and was quick with a joke:) I was given multiple types of contacts to try out and even received a follow up call to be sure I loved them. Glad I finally found an eye doctor I love! Cant wait to see their new office soon!!!

el
Review №86

Great experience! Beautiful office, and very knowledgeable doctor. Eye exam was all digital and they have a different way to see I’m your eye, so NO eye dilation needed!!! Doctor gave me my new trial contacts and and additional pair of transition contacts that go dark in the sunglight to try. Went to this place after a bad experience in a sandy eye center. Will take my whole family there from now on. I don’t normally post reviews, but my experience was so great I had to.

Vi
Review №87

Very friendly, clean and plenty of frame options! This was my first time being at the Optometrists and they made me feel very welcomed. Definitely will be my go to eye doctor while I’m here in Utah.

Ki
Review №88

Great staff, very helpful. Lots of choices in frames. Had a problem with a pair of glasses and it was resolved with great customer service. Highly recommend Riverton Family Eye Care! They have been my choice of optical shop for many years.

Ch
Review №89

Great facility, friendly people, quick services. What else do you need?

Bo
Review №90

Excellent customer care, friendly staff and optometrist, competitive prices, and a great overall facility. I highly recommend this Optometry Clinic.

Ma
Review №91

I recently went to Riverton Family Eye Care for a full exam and contact appt. To be honest, the reason I chose them was because I wanted to pay with my care credit card, which their office accepts.I wasnt greeted with an immediate or warm welcome by the receptionists....however, the Optometrist, Dr. Jodie Johnson was wonderful! He was very personable and thorough! He was also wonderful with interacting with my 2 children I had to bring with me! After my exam, the post exam receptionist was great! She gave me all the information needed to choose the right contacts and payment options.I would definitely recommend Dr. Johnson!!

Ra
Review №92

Great place! My kids love going to the eye doctor here and everyone is so kind!

Do
Review №93

The Doctor and his staff were great! My son and I both had exams done...He wowed my boy with his magic skills and funny humor. Very happy with everything I received.

Te
Review №94

The entire staff is always very friendly and knowledgeable! They go the extra mile to make sure you are taken care of. My family and I have been going to Riverton Eye Care for the past 2 1/2 years and are very please with our glasses and services! Dr. Johnson really knows his stuff and is so easy to talk to!

Se
Review №95

Very friendly and respectful of my time!!! Ill be seeing them again in 6 months!!!!!!

Je
Review №96

Great service. Fast appointments. Works well with insurance. Very happy customer.

Ch
Review №97

Friendly staff and Dr Johnson is quick with the exam. My new glasses came in quickly. Thanks for everything

Br
Review №98

Excellent care and communication. I have been going here for years and have had great care!

Sh
Review №99

Staff was friendly and Dr. Johnson is great! Fast service and beautiful new office. Very helpful with all our questions.

Ka
Review №100

Super sweet employees that really helped me out with getting a pair of glasses that actually looked good on me. The shop is clean and well kept. The doctor was funny and really helpful and interesting.

Information
15 Photos
100 Comments
4.8 Rating
  • Address:2998 W 12600 S, Riverton, UT 84065, United States
  • Site:http://www.rivertonfamilyeyecare.com/
  • Phone:+1 801-446-7600
Categories
  • Eye care center
  • Optometrist
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–1pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes