Usually find what I need, and sometimes things I don’t😁. Kids love the fish tanks and animal museum. Wish they had been able to keep the grill open. They had a good elk sandwich!!
The customer service wasnt great to be such a staple in Wisconsin. I think I went in with great expectations and hardly any off the employees spoke to us. Out of maybe 10 or 15 that we crossed paths with 3 greeted us. And two of the three we actually made eye contact with to ask for help. Otherwise great store, clean and great prices. Plus the kids will love seeing all the taxidermy.
First time visiting and all I can say is WOW. From apparel, footwear, hunting, fishing, camping and absolutely more, they have all your outdoor needs covered! Prices are in line with other retailers so you can be sure you are getting a great value and aren’t overpaying. Today I came for a new fishing setup for Great Lakes trout fishing. The two gentleman that assisted me were outstanding. For a newbie or even a lifetime fisherman, the fishing section can be overwhelming. Aisles are not labeled so you have to read a lot of packages or ask for help so you aren’t looking for hours. They wound new line on my new rod (no charge for the service was even better!) while I waited and shopped the other departments. Be sure to look at all of the amazing activities (bring the kids and spend the day) such as the live aquarium, wildlife “museum”, gun library and so much more! Today I had the surprise of a man in the fish tank cleaning!
One of my favorite stores to buy anything fishing and outdoors. They have everything ya need for hunting, fishing, and just outdoor recreation. I love the giant aquariums they have too. An excellent store that I wished I lived closer to!!!
Always good to go here, they have big selection of clothes and sporting goodsand grilling and camping gear.
Great for all your outdoor needs! Friendly and helpful staff. Fair prices on a lot products. Unfortunately they no longer have their cafe or have the nut stand. Otherwise great place to go for camping, hunting, and other outdoor needs.
Had everything I needed and great customer service Ill definitely visit again.
Its a great place to shop and the prices are very comparable to other sporting good stores.
Everything for camping, fishing and hunting and home goods as well. Has a very cool aquarium with fish native to Wisconsin. Something for everyone!
Shopped at this store numerous times for years. Never had a problem with customer service until this morning. I had called JACK in the hunting department asking about a product they have in stock before going in, when I asked, all I got was none. Very abrupt and sounding irritated. Not understanding I said, Im sorry I couldnt understand you. He then paused a few seconds then answered (more abrupt and irritated than the first time we have none and nothing else. At that point I just hung up the phone. JACK definitely needs some work on his customer service
Stopped in to purchase non-waterproof hiking boots for the summer. Saleslady Libby stopped to see if she could help, and it turns out brand/style I saw online wasnt going to work out. Salesman Sam also stopped by, and between the two of them I was fully informed on features of available boots. Thanks to these knowledgeable salespeople I was able to make the best choice in short order.
Horrible service. We stopped to look at rangefinders. The associate was helping another customer but didn’t bother to acknowledge we were standing there or greet us. Then closed the case and walked away while we were still waiting to be helped and look at rangefinders…. Seriously? We were going to also look at hunting apparel too but decided we would not spend money here if that is the level of service provided for high-end equipment. Happened Sunday morning, 9-5 at 11:25 am. We will shop local instead. Will not be back.
Cool place inside has elk burgers and a giant fish tank for the kiddos
Always fun for the whole family. Kids love looking at the animals.
Wonderful experience on my visit. The two employees were quick and helpful and honored the price match on the cabelas website.
Still a wonderful store, but not quite the same without fudge and cafe
Love the store but went in there today at 2pm to look at the ar selection and there was only 1 guy at the gun department
Decent prices on ammo decent gun selection as well. Fan of it. Friendly staff and you can bring your dog!
Love the amount of fishing stuff, I mean not as much as bass pro shops but way more than fleet farm
I love the selection of fishing equipment, as well as their outdoor cooking supplies and sauces!
This place is always great to go to, lots of great things here and fun to just walk around.
I down know if it is all supply chain issues, or if Bass Pro, has killed Cabelss. In the fishing section, rods - brands, choices, quality, all seem to be missing. Not sure if I wasnt looking in the right spot, but always felt the Cabelas rods were really quality, couldnt find any. I know there are issues with getting ammo, but the selection and amount was laughable. Fleet Farm had more. Seems that with purchase by Bass Pro, has just made Cabelas a clothing store (not even with a focus on hunting clothing) chain store, that has a fish tank, and some wildlife mounts.
A gentleman by the name of Jack was very polite, patient, and took the time to help me picking out and teaching me the difference between binoculars. He also helped me with the accessories I needed. He was able to answer any questions I could think of. I will definitely be returning in the future for any other sporting goods I need.
Bought the largest (blue) portable wind shelter to take to beach on July 4th. Tried a few times to set up but unsuccessful. Reasons were beach sand kept releasing anchors due to wind too strong for 2 people to hold tent upright and in ground. If you dont have firm footing with stronger anchors than what comes with tent, will be difficult for 2 people to set up. We were disappointed couldnt use that day. Plan to do dry run set up at home before use again!
Whats not to love? Its a dream come true. My boyfriend loves the shopping, while I always enjoy looking at the fish, and the displays. Its an extra bonus that there are always dogs in there. Great place to keep your man busy for a while, while a woman can still browse around. They have some household stuff upstairs, even some condiments and candy. Literally something for the whole family.
Big store. Lots of nice stuff. One person was very helpful with finding a hat. Other departments not so. Miss the bargain cave. Always found something I really didnt need.
Great big store, dog friendly, polite staff, and always something new
Friendly, very helpful. Love that we are allowed to bring dogs in store, helps with socializing
Andrew and Mark were really helpful, patient and friendly.
1st time there, and I thought the store was great! They had what I wanted and no one else had, and stuff I didnt think they would have! Will definitely go back.
I went to this location so that my brother (over 21) could gift me a handgun; which is completely legal under the atf. My brother told them it was a gift for me. And they refused to sell the handgun because im under 21 but over 18. In Wisconsin open carry is allowed for people over the age of 18, People without felonies, domestic violence records, and not mentally ill. I do not fall into any of those categories. I told them this and they refused to sell the firearm because im too young to possess a handgun. I seriously doubt that they are not informed about Wisconsin law as they work in the firearms department all day. The way employees stared at me made me very uncomfortable. I believe this was a case racial profiling. I may be wrong but I seriously doubt it.
Excellent place for all of your hunting, fishing and outdoor needs. A great family place to take the kids for a FREE picture with Santa. They also have a kids birthday party option that is very affordable and fun for the little ones. They teach you about the animals, take you for a tour and you get to feed the fish in the aquarium.
Love Cabelas, this one is no different, very friendly staff members
Looking for coolers and Brian helped us out. He was very personable and gave great advice. Went for a Yeti Roadie and a 40 qt Orca. We had $600 in $25 gift cards and Samuel took care of us in a quick and friendly way.
Drove an hour there today, to buy a grill/smoker. I had verified they had them in stock. When I arrived the guy in the grills area told me there were none available and I could not buy floor model. I left and called customer service- customer service called me back a couple hours later and said they have them there and physically verified they have them, but unwilling to do anything about the hours of time I wasted already due to their incompetence…
Great store. Friendly and knowledgeable staff. I wish they would have had more hand guns to choose from
Had what I needed. Needs more boat seats and accessories. Fishing dept was very well stocked. They should bring back the restaurant and Bargain Cave. Found what I came for was a good experience.
Fantastic service, always friendly and decent prices!
Such a cool store. Even if youre just there to browse
Went in tonight and had a great shopping experience. Was helped by Aaron on a fish locator and he got the one I wanted. The customer service is always great there.
Went shopping here with my husband and was helped by a gentlemen named Aaron, he was so friendly and welcoming! The best costumer service from him.Went down to the other end of the counter and a guy named Dave was super rude to his coworker when we told him “that guys wants to look at something” he turned around and responded to her “I know, I heard him, what do you think?? It’s my fist day??” So rude. I felt bad for her being spoken to in that way.
Cabelas is a sportsmans paradise. They have just about anything you could want. Friendly service and a fun place to take the kids.
Its a great store, but I really wish I could stay overnight in my rv. I would have bought stuff but I wasnt welcome!
Great spot for everything outdoors. I was particularly interested in their low priced tents. There is also archery and guns/ammo for sale. The store includes a large aquarium with native wisconsin fish and another section with taxidermy animals. Fun stuff!
So i paid for the gun and plus i am the one calling them to check how Everything’s going if a customer paid for the product my Understanding is the store is going to Follow up with the customer at Lease hey mr customer is going to take longer !!!the job As a manager or Lead on the gun Department is to Make sure customer a happy and Aware of the process but no call no status just wait and wait !! Next time i am going to take my Business to different shop !!! Sorry but not sorry !!! Let’s make cabelas great again !!!
Great place! Ive bought & sold a few Firearms here and have always felt the Gun Library gave me a good deal for what I brought in. Ill certainly be back.
My husband loves this place. Always great, helpful service and high quality products
Way better than bass pro. They should learn from whom they bought.
Went in to learn and purchase a possible boat, bow and binoculars. Didnt get much help. The one person at the binoculars booth walked away mid conversation.No boats really on display. No one asked to help.Bow station the folks made you expect to know what you were looking for.Very disappointed as I was looking to spend thousands and I wasnt treated like a valued customer except to fill out a raffle.
Cabelas is always a great visit. We enjoyed the huge collection and exhibit of wildlife from mountain lions to polar bears, elephant to lions. The aquarium was excellent viewing from largemouth bass to rainbow trout.
Knowledgeable staff. Great place to take certain classes.
Bathrooms were very dirty and not alot of employees willing to help.
Been shopping here for quite some time. Pros and cons with selection and price but one thing I only recently came to appreciate is the service. Had a couple of minor issues with an item I purchased and had them repaired by the archery department on the spot while I waited on two separate occasions. Courteous and knowledgeable. Excellent customer service.
Excellent place for the family. Plenty of quality products.
Terrible place to work! Ex-employees have told me about the constant reminders to bombard customers with pressure to apply for a Cabelas credit card from the moment they walk in the door. And good luck collecting workers comp or UC if you are injured or fired!And their prices are as high or higher than most other retailers. I shop there only to see merch and then pay less somewhere else.
I love this store. The taxidermy museum is simply amazing. And the aquarium is very cool too. I love how they featured fish that you are actually fishing for! Trout, bluegill, muskies, etc. VERY COOL! Lots of neat stuff to buy. Also, when I went everyone was wearing masks so I disagree with the reviewer who said conversely. This store is a great place to visit to get excited about hunting and fishing which are great outdoor sports!
I love it. I always go to see the animals on the hill and the fudge is AMAZING
Always love their great variety of products and their people are great!
I took a number at the counter just to find out the price on a product. A half hour later, still no employee to show me the price tag. Im sure someone will comment about how nobody wants to work but that would have taken 10 seconds and there was plenty of time to BS. Way to lose a sale guys
Another great visit. Always a very clean and well-kept store. Associates are typically friendly and excited to help. (Most)Especially the firearms department. Great team at this location.Knowledgeable and willing to answer questions, provide advice, and share their experiences.Thanks Richfield Cabelas team!
When this store first opened up, I used to go at least once a month since I only lived about 15 minutes away. After they were bought out by bass pro, everything just went downhill. Shelves are barely stocked. Even online, when an item is on sale or on clearance, its always not in stock. The bargain cave used to have decent merchandise (reels, optics, airguns, bows, tackle), now it just looks like a goodwill full of clothes. I only go there to get live bait now, in and out.
Went around 7pm on a Friday, it was very quiet and that was nice. The kids really enjoyed the fish and all the stuffed animals.
Went in to buy a pistol and the guy helping me was knowledgeable and courteous but the rest of the gun counter staff were rude and short with me. Poor customer service and from what Im reading in the comments Im not the only one experiencing this.
Always have loved this Cabelas. Such a cool store with so much to offer. Knowlegable staff and always clean
Great customer service I got two guns and was pleased..
This used to be a great store now its more like a clothing store more than anything else
Excellent service in the firearms department. Will be going through this Cabelas for all my future firearms purchases!
Nice, large store. Lots to look at for fun, mounts and aquarium. Good selection of merchandise.
The place has gone down hill. Bargain cave gutted, no ammunition out, less merchandise in general, poor selection of many items, low quantities. It used to be a great place to stop but now it isnt anything special. Its a shame.
Good selection of guns and gear, decent prices.
This is not just a sporting goods store, its a Destination. They have a huge area for taxidermy, showing an enormous variety of animals in realistic settings. They have restaurants, and food. Its Huge, and everywhere you look, there is something to discover.Unfortunately, the gun counter here is always slammed. So pull a number first thing, and be patient. As a note, if youre looking for powder, primers, or other non gun items behind the counter, you dont have to wait, just ask one of the clerks.
Its my favorite store. I wish they Shop til you drop there that would be awesome.
I had a bad experience dealing with Cabelas in Richfield. I called to purchase a tent. The clerk assured me they had what I was looking for when in fact he didnt have it at all. Anyway believing the Clerk I had my friend stop buy to pick up the tent I believed to be there only to find out I was misled by the sales representative. I ended up having to purchasing it online instead. I wont be dealing with Cabelas in the future.
Great store! The kids love looking around at the fish and animals and I love all the great outdoor gear!
Great sporting goods store and.
Always a good experience when shopping at Cabelas. Their fudge is a must buy when shopping lol. Very friendly staff from the front door through check out. They have pretty much anything you would need for outdoor adventures.
Could not find anyone to help me in archery. I headed for the door thinking I will never go back to camels. Then a sales person tells me they cant find people to work. I hope our government stops paying people not to work.
Love this place, less though that it is part of Bass pro shops as some quality has suffered. I miss the old Cabelas.
Decided to go to beach tomorrow on July 4th. Went to Cabelas to buy shelter. Its the kind with one open side. Found it and last one of the larger ones! Can fit 2 chairs & other items, including blanket to lay down inside.
Beautiful store. All your outdoor needs
Went here because I had bought a bow online from them and needed to get it tuned as I have never shot one before. Ben was great helping me learn how to use my bow and he was very friendly and knowledgeable. Great service!