I love all of my experiences at the Peppermill Spa Toscana. I am a local, and go to see Sean Webster for all of my massages. He pays attention to every muscle in your body! Thank you Sean!Also if you are a local you do receive a discount!!

Used my gift certificates at Spa Toscana for a Wine Down massage by Marina and so glad I did. Very relaxing. It was a girls day at the Spa with my daughter and granddaughter which was so much fun and would recommend!

Haircuts this visit. Prices were high for service, but I love this Spa.

I absolutely love it there! I try to go at least once a year as a treat! Going this year with the hubby for our anniversary 🥰 very clean, very friendly staff, utmost luxurious environment.

A wonderful place! Heaven on earth. A special shout out to Wen who did my pedicure. She was so nice and friendly yet professional and did a fantastic job on my toes and feet.The Calderium is so relaxing. I highly recommend this spa!

What is taking so long???? The place seems to be properly staffed but it is taking FOREVER to get our meal. Poor management poor staffing

Great place to hang out a whole day!! Go to the gym. Get a massage then relax by the pool, go to the steam room hot tub the spa and do a cold plunge, this place has it all!!! The staff is always friendly and upscale. The spa style is Italian with a Tuscan style art and statues.

A little slice of heaven. Perfect way to top of your vacation before heading home.

One of my favorite spas in Reno. Great service and amenities. Steam room and sauna, cold dip pool, hot tubs, coed area with pool and hot tub, relaxation room.

I have NEVER had such an amazing experience before. All the staff, from the entrance, the host and the masseuse, were all so kind and welcoming. The atmosphere was so beautiful and calming. Ive never felt so relaxed in my life. I left my phone in the locker, so tragically I didnt get any photos, but trust me, it was wonderful. 10/10 would recommend.

Absolutely loved it! It wasnt just relaxing, I literally felt my back had experienced some healing. Jonathan is a miracle worker!

The services are amazing. They treat you so well. I cant say enough about this place

Hands down most brilliant massage either of us had ever had. Wow, worth every penny! Will definitely be returning to this spa!

The retreats and other rooms were nice. The staff is very friendly and my friend and I had a great time.

Got an appointment same day for the exceptional hydro facial. Mallory was my aesthetician who I definitely recommend you request her. She was professional, friendly, had great pressure and answered all my questions. The hydro facial she gave me made my skin feel tighter, smoother and hydrated. Thank you Malory for the wonderful facial!

Very clean hard working nice staff and great job on making everyone feel welcome

This is heaven on earth!!! This place is my favorite place in the whole world!!!

Love the full spa experience. Come early. Stay late!

Very busy here today, but still very nice.Would like to see the food be worth more. Kinda expensive for 4 pieces of shrimp in a salad

Ruth at the spa was AMAZING. GREAT PEDI AND communication

Nice massage I felt royal while I was thereI almost fell asleep. The spa is really nice but massage was okayI feel like we paid too much because the massage didnt meet my expectations. The place definitely did!!!! The customer service is really nice.

Excellent service and amenities. If you go for a massage ask for Kelly or Tina!

Great staff, great service, was so nice and relaxing. Best spa in Reno do far

Tanisha did an awesome job with my pedicure

I did expect a cute little pampering.They do give the option to change into a robe if say you had been in work attire or something not so comfy

My Real Estate team gave me this gift over a year ago Christmas. THANK YOU !!I took way to long booking my appointment. I had an amazing 100 minute Lavender massage with Zerick. It was so relaxing and rejuvenating I cannot wait to go back.

If you want a new back you must have a massage here. The staff is very friendly. They have lockers if you have valuables. Youre given a robe and slippers. The massage rooms are cozy and will have you at peace!

Melissa is the absolute best!!!! She knows what she is doing!!! Worth the trip from So Cal just to see her!!! The staff is friendly and accommodating!!!

Awesome adventure so relaxing

Hands down one of the nicest spas ive ever been to, my wife and I travel to highly recommended spas all over and this is in my top three for sure, the facilities are breath taking, the massages are truly wonderful and at a better price than many other spas which offer far less. I highly recommend if you need a day of relaxation!

Great place to send a relaxing day!!

Enjoyed the Mama Mia prenatal massage

Bridget gave me a great massage very nice very cozy very professional I enjoyed myself at this spot very much

The Spa Toscana is amazing, great venue, great staff and great services! The Spa amenities are great for couples, bridal parties & for moms to be!The food was delicious and prices are reasonable priced, a new menu has been added!They have a local discount or you can use the spa finder gift cards which are awesome to have and use!I highly recommend this place we love this place!

Day 1 I got an hour Swedish massage by a lady who was amazing Day 2 went back for an hour and a half deep tissue with Rule...the offer still stands buddy, you can fit in my suitcase I promise! Lol jk. My shoulders are so insanely tight and he gave me some advice on things I can do at home to help and it does! Next time 2 hours...no doubt. Everyone was very sweet and professional. Always friendly and everything was very clean. Love it here & Peppermill in general is pretty great👍🧖‍♀️💗🎰🎲

This place is so professional and amazing! Every time we go it gets better. They just got a new director, and we noticed they have already remedied the locker locks, and the way snacks are dispensed. Thank you new director!

Very nice massage experience! This was my first time here at the spa and it was amazing. Lots of nice amenities to enjoy along with the massage. Locals get a 20% discount which is nice.

Super rude on the phone

The BEST spa in Reno hands down! Luxurious, welcoming, comfortable, and contemporary, this Spa is the only one I will go to in Reno (plus the locals discount is nice! Bring your ID and players club card, get 10% off at checkout).I recommend all of the services, but hot stone massage and facial are my favorites! Trust me, go check it out. You wont be disappointed.

Very kind staff and great atmosphere. The quiet room is amazing and calming and the massages are great. You feel welcomed and pampered right away.

Such a wonderful experience! My husband and I got pedicures, then spent the day at the spa. It was very relaxing. The staff were very professional! Locals get a discount, so if you live here, you should go!

Excellent service including a relaxing pedicure (champagne included!) and a fabulous massage. My massage included a hot rolled towel under my neck- after I flipped over-an adjustable bed and a great foot and scalp massage. The sauna, steam rooms, pool and patio on the upper deck and a lunch were great. Lunch was the only thing not included in the very reasonable price. Highly recommend this spa. Ill be back. Soon.

An amazing spa experience. Check out their spa menu, there are very reasonably priced specials! I got the birthday special (can go any day during your birthday month with a valid ID)which included a 50 minute massage, a pedicure, a giant cupcake, and access to the spa for the whole day for only $150. I was very impressed with the service and amenities.

Omg thats all I gotta say

Very nice, but not a easy to find a quiet spot to relax with many guests talking to one another and providers coming in and out to call in guests for services. I prefer the Atlantis spa, even though it is much smaller. The Swedish massage I got was phenomenal, though!

Absolutely amazing!! Everyone was sooooo nice and welcoming. The facility was BEAUTIFUL, relaxing, and super clean. I would recommend a trip to this spa to anyone. They have amazing phone customer service so call and make an appointment/ask questions. LOVED THIS PLACE AND WILL BE BACK. (Locals get 20% discount)

Nicole was outstanding! Everyone was super helpful and nice. I missed out on my birthday cupcake because of a miscommunication, but other than that, my first visit was AMAZING!

I am a Tahoe-Reno local and began going to Spa Toscana about five years ago. I go there once a month minimum, and my experiences keep improving. The massage therapists are familiar with relaxation as well as therapeutic techniques, the chairs are comfortable and adjustable, the facilities are clean, and the room service is great. I have a bad spine injury, and the layout is very accessible and comfortable, with restrooms on all floors, hardly any doors, and is very open. Ive been to the Atlantis spa a few times, but the lack of restrooms, along with a very heavy door to the locker room, which has actually counteracted the effects of my massages, deter me. I also prefer to have an option to use an all-womens hot tub, which the Atlantis doesnt provide.

Im not usually much for spas and massages, but at the insistence of my wife, she booked me a deep tissue massage and insisted on taking me there early.I must say that now I can see why she enjoys going, and I havent felt this relaxed for as long as I can remember.

While staying at the Peppermill, I had the chance to get a gentlemen’s pedicure. My technician did a great job of smoothing out my heels and other rough parts of my skin, and ensure my feet were tip-top. I loved the massage and paraffin wax at the end. I was also given some wine and use of the hot tub, sauna, and steam room. Overall, it was a really nice relaxing service.

Awesome! The whole experience. Nice calm relaxed atmosphere. Staff there happy to help with whatever you want or need. And the massage is amazing

Shawn w gives the best massages. Very clean and very professional. Love this ball but it is expensive

Amazing !

I have had the luxury of being able to enjoy this wonderful spa a few times. I have never had a bad massage here. I definitely recommend using its accommodations for the day of you appointment.

Why have a waited this long to treat myself!? Had the Himalayan Salt massage. I believe my therapists name was Karen. So sorry that I forgot. Massage was amazing and precisely what my body needed. Loved having the full use of the facilities other amenities, i.e., the pool, hot tubs, food & drink service. Great way to pamper yourself and take a break from reality. I recommend leaving your phone in your locker and fully escaping the day-to-day.

Omg... this place is so worth the money. If I had the money I would go once a month for mommy day. So relaxing and they have everything you need there. Just bring your swimsuit.

Went to Atlantis to inquire about packages and was treated like garbage...Decided to check out Peppermill on the recommendation of my husband’s boss...All i can say is WOW! Amanda greeted us as we walked in and answered all of our questions and got us scheduled with no issues! We went from being treated like garbage at Atlantis to feeling like royalty! I am a local and will definitely make Tuscany my only choice for spa needs! Thank you to Amanda for treating us like people!

My girlfriend and I both love this place. We have been here 2 times and will definitely keep coming back. Good facilities, very friendly staff, good treatments and all for a reasonableprice compared to other spas I have been to.

Beautiful and relaxing. All the employees are amenable and help to keep a relaxing environment. You can really relax here. Multiple activities for relaxing. Good services. Beautifully done venue.

Place is always kept nice and clean. The restaurants are always good. We like to have breakfast at Island buffet. Especially the lady that makes the most AWESOME omelets!!!

I love this place. Its the only spa I go to in Reno. All the CMT are awesome and the facility is just beautiful. I always tell everyone I know about this Spa. Its so worth the money and I cant wait to go back.

This is the best spa I have ever been to. I haven’t been disappointed in a single service and the atmosphere is top notch. Love!

Best spa in Reno!

I feel fortunate that I am a local and get to experience this place whenever I get the urge. This place is always clean and the staff is always friendly. If youre visiting the area, take the day to enjoy the amenities!

Great service, very professional, a little pricey but a wonderful place to spend the day.

Always the best time. Clean, relaxing and the food and drinks are quick and delicious.

Just a great facility, friendly staff, awesome skin and body treatments. I had the scrub and massage with Julie as my massage therapist. It was amazing. If you get any service, you get access to the spa with hot tub, cold plunge, sauna, and Caldarium all day.

Nice spa resort. Loved the saunas and cool pool. Had a lovely massage and meal.

Booked a spa day for my daughter and her grandma. No one on the phone mentioned that it was clothing optional and under 18 are not allowed. The bar took 45 minutes to bring drinks. Staff was unaware of the information on the website or even the signs at the pool.

I wish they had mentioned that its 18 or older only. My SIL booked the services for our group and specifically checked that our 15 y.o. could come too. At no point did staff mention that the spa was clothing optional, and therefore adults only. I dont take issue with the policy, I take issue with the fact that no one mentioned this information. Its also not listed on the website. After booking, arranging multiple services for multiple people and driving there, I was disappointed and frustrated.

Awesome place, I had a couples massage for myself and my wife for our anniversary. Spent the whole day lounging around. Super friendly staff, not too crowded even for fourth of July weekend!

I recently had a pedicure at this spa and was very unhappy with the service I received. The technician was really nice but she wasnt paying attention to what she was doing. She was very rough on my feet and hurt me several times. She cut some of my toenails too short and they were crooked. One of my toenails was only painted on half of it and the nail polish was old so it looks lumpy. When I called to complain I was told a manager would call me back. He did so a few days later and offered to give me back 20% of what I paid. Gee, thanks. It was a huge rip off and I expected a much better result for the price they charge. I also think its inappropriate to add an automatic 20% gratuity to the bill. It should be up to the customer to leave a tip. It was poor service overall and I definitely would not go back or recommend this place to anyone else.

Wow I read a book called Personal War, Williams Triumph and this place was in the book, called out by name for discrimination against a customer. So much so he ended up putting them in his book. Sounds like the staff needs to be trained not to judge someone by appearance, race, gender or the cloths they wear. I would be mad too if I went there and staff asked me Are you sure you belong here? are you old enough to even be here?

Amazing experience! Friendly staff. I loved it and will definitely visit again.

Peppermill spa is such a beautiful, relaxing, joyous, place to be!! 3 stories of luxury!I have checked out several local spas. There is really no comparison! Pep has an indoor pool with hot tubs that is for the spa guests only. It is my favorite. No other spas offer that. They have a new relaxation room with zero gravity chairs, AMAZING! Fell asleep twice and I usually can never relax enough to fall asleep in public places! They have good snacks and a plethora of juices, teas, and coffee that are free.The womens lounge area is spacious, with a sauna, steam room, incredible showers ( that are clean) very nice vanity areas with everything you need to get ready. The only thing missing from this spa is pockets in the robes. THATS IT!! HAHA. go and enjoy!! BONUS 20% OFF for LOCALS!

Amazing spa with courteous staff. Will definitely return again!

Just a tad busy today, but such a great exoerience! I was new to the spa life, so this was quite a treat with two of my very dear friends. I will definitely be back!

Best couples message ever!!

Our experience was fabulous! They are so professional.

My daughter and I did a 50 minute massage. I expected more for the money. My daughter indicated the robes are not as luxurious as they used to be and the service not as personal and pampering. The place was kind of a mess with paper cups everywhere and hair and personal items left in the shower. Yuck! It was to the point that we were picking up cups and gave the Aire of a cafeteria.My deep tissue massage was amazing. I would highly recommend her and the wine oil she used. She was very informative, personable and would be the only reason I would consider going back.My daughter had a swedish massage. She was asked if she wanted aroma therapy and the therapist put oil on his hands and waved them in front of her nose. Strange....to say the least.During our tour many of the sections were closed. The employee cited the noise from the nightclub next door as the reason why. So this is a multimillion dollar resort and they cant soundproof a few walls? I think that sums it up, they cut too many corners and for the $260 it cost (with a locals discount) better deals can be found.One final thing, after your relaxing time, you can look forward to waiting in line to pay your bill. Too bad they cannot implement an Express checkout. It was the perfect ending to a not so fabulous time

I got a pedicure and a massage on Christmas Eve. With the pedicures they offered us complimentary mimosas. We got so relaxed! Love spending the day here.

Amazing spa experience. The relaxation room is phenomenal, aside from a loud entry door.

I had the worst experience based on my vision of a spa day/treatment.Then I gave them a call and they’re giving me a compensation. Thank you so much, and I hope to have a much better experience.

Excellent treatments (I had a manicure and a facial) with skilled aestheticians. However the NOISY ENVIRONMENT OF THE SPA RUINED IT. So the 2 instead of 1 stars is because the treatments were good.In my photo you’ll see the jacuzzi but to the left of the jacuzzi is a clothes spinner that a noisy client comes over and places a swim suit in every 1 to 3 min. The thing sounds like the beginning of an earthquake. So look at that photo and think of the start of an earthquake every 1 to 3 min and you’ll get an idea of the environment I’m talking about here. Sure “looks” relaxing though.Another issue is that the hair dryers / vanity room is adjacent to the relaxation area where the jacuzzi is... so essentially the only relaxation time is during your treatment. Because in the jacuzzi / relaxation area there are hair dryers and then the every 1-3 min earthquake as mentioned above.There are no quiet areas in the spa. It is also a zoo like the hotel itself. When I booked the appt the staff told me there WOULD be areas for quiet... however this was NOT this case. So I was upset :( esp given the treatments are fairly pricey.I was pretty much waiting for a client to take a dump in the jacuzzi - that’s about how classy and relaxing the environment was. Don’t let the photos fool you ;)

All I can say is, oh my. The best Spa in town. Its 3 stories. Worth every penny.

Best spa in the west - and I MEAN that. Services are pricey but worth every penny. The service in the spa has gone from wow-level to good, though. How you do anything is how you do everything, Peppermill - make sure your people are coming to work happy to make someones day special. I know, for me, Peppermill Spa is a special occasion, so when I spend that kind of money, I just want to feel pampered with kindness and pleasantry.Plan to buy a service but stay in the spa lounging all day - it does a body good!

I love this spa! You get treats, beyond the treatments. They have drinks and snacks in the dressing area, which, by the way, is decked out. Take your friends, take your family. LOVE THIS PLACE.

Great spa, great staff. All the great amenities make this place shine

We was in Tuscany Tower. The rooms are very nice! As well as whole hotel!Feels self like in kingdom palace.There are two types of sauna Steam and Dry.Outdoor pools are heated.

Spa Toscana is a Tuscan-themed spa on three levels inside the Peppermill. You check-in on level 2, and will be escorted to mens or womens locker rooms which have showers, sauna, steam room, hot tub, and a cold water dip. The showers are a treat, with sugar scrubs and oils on hand. On level 3 is the Himalayan salt room and the spa therapy rooms. On level 4 is a coed area with a pool, Room service. Definitely try the relaxation room around the back. Overall, a delightful spa experience...beautiful spa and exceptional staff all around.

Massage with Gray was wonderful! They treat you like royalty!

I had scheduled an appointment for a couples massage based upon the fact that they told us there would be plenty of things for us to do together. When we got there we found out the only thing we could do as a couple while we waited was sit in the pool area. Dont get me wrong it was Ok, but the relaxation chairs they have set up for you to enjoy only adjust the way you are sitting. They dont massage in the least and the music they give you to listen to is selected for you. You cant look anything up. When you order drinks there they add an automatic 18% gratuity charge for your waiter. I feel it should be up to me to tip how I see fit. Needless to say, our first round of drinks were the only round we bought. When it finally came time for our massages my boyfriend was the first to go in. I waited for mine and instead of taking me to my room they took me to a waiting room where I spoke with management and security about a cut on my toe the size of a pin Needle, that I received from swimming in their pool. In most cases where they would offer you a bandage and proceed with the massage only avoiding that small area, they decided that I wouldnt be receiving mine that day. It was a huge let down considering I have never had the pleasure of being able to do something like this only to have my first experience ruined because of the smallest of cuts. do what you want to but my opinion is that its not worth the price in the least bit. I wont be coming back.

Excellent every time I come here

Great massage and facial! Crowded today, so I recommend weekdays.

I have been to some amazing spas but this is by far the best ever. Cant wait to return.

This is my favorite spa in Reno. Massage was excellent, but the facilities are what sell it for me. Will be back!

Wonderful service. Great place for massages.

Went there years ago and first thing they asked was Are you even old enough to be here? and Are you sure youre in the right place? Might as well said Pawn shops across the street loser... its okay, I am an author and I thank you guys for helping with my a scene for new recently published book. The hard working young man character is persecuted by a 5 star spa named Spa Toscana for not looking like he belonged there. I got the idea from real life, thanks to you and your ignorant discriminating staff. (Yeah, I used the real name of the Spa in the book, sue me!!) ..... Book is called Personal War, Williams Triumph. Thank you for being so terrible, that it gave me ideas for my writing.

1st time ever & Jennifer was the best! Thanks Jennifer! You rock!

Had an amazing time. Treated like a total princess. They have great super friendly staff and I had such a great massage. Will definitely be back.