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Arrowhead Orthopaedics Redlands
1901 W Lugonia Ave Suite 120, Redlands, CA 92374, United States
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Le
Review №1

Dr. Hadley is caring and really takes the time to explain everything are so that I know what all of my options are.

Ch
Review №2

I am so thankful for Arrowhead Ortho PT! I had a frozen shoulder and was trying to work it out on my own but to no avail! I was seen by Patricia (all the staff are top notch) and through hard work and excellent care, I’ve got the use of my shoulder back! Blessings on you!

Sh
Review №3

Dr Peter Elissy is one of the BEST orthopedic surgeons. My husband is 87 years young and needed and extensive hip replacement and parts had to be ordered. Dr. Elissy explained all in detail and his patience was great. But thru all of this having a Dr. actually pray with my husband when he gave his evaluation and before his surgery meant more than you can imagine. He is a very special Dr. and so knowledgeable and experienced. I would give him more stars but 5 is all there is room.

Ta
Review №4

I ruptured the tendon in my left thumb. So I had reconstruction surgery to repair it. I was sent to arrowhead orthopedics. Harold is the best he was not just informative but he is a really good occupational therapist they were very professional. He is. So knowledgeable

Br
Review №5

Megan the PA at Arrowhead Ortho is the best, she really shows compassion and you know she really cares about you. The front desk ladies are usually very nice. The last visit one of the front desk ladies was kinda rude like she did not want to help me( I took it personal) another young girl came to the front desk very friendly very helpful. Over all I wouldnt go anywhere else. They love what they do. Thank you Arrowhead Orthopaedics for making me always feral welcomed.

An
Review №6

Was great. After jumping from doctor to doctor I landed here, where they found the break in my hand where other doctors couldnt. Christina is wonderful and soft. She seemed kind of like she was having a bad day when I seen her but shes great nonetheless. We all have them.

Ma
Review №7

Doctor Hopkins is the best! I went in to see him and he was a no nonsense kind of person. Directly to the point and real easy going about it. His staff were all well behaved and great also. They took care of me with no problems!

St
Review №8

Arrowhead orthopaedics is unmatched when it comes to patient care. From the moment you walk in the door youre met with nothing but the kindest staff. From the receptionists up front to the nurses and doctors in the back youre treated like family. I was referred there because they specifically specialize in shattered bones, Ive had 2 surgeries and have done amazing when the prognosis wasnt the greatest. They truly fixed something that didnt seem to be fixable. I love this place and will always highly recommend it to anyone needing surgery.

Li
Review №9

AO is an excellent treatment facility. I am experiencing a third major surgery later this month. I have zero worries as the staff is very professional, caring and efficient. Dr. Paul Burton is one of the nicest men, I have met in a while and is also professional. He explains everything. It is good place if one must have surgery!

Kr
Review №10

Everyone is very nice and professional. Great bedside manner. Ari and Edwin were both very helpful with my cast and my endless questions and concerns. Always made me feel like my concerns were listened to and addressed.

Fr
Review №11

Everyone at Arrowhead Redlands were professional and helpful. I cannot speak too highly of Dr. Burton. Hes not only an amazing doctor he is a wonderful person. I am also very happy with their follow-up. Using Redlands Community Hospital was also a real blessing. I am so happy to be pain free after four years!

Ud
Review №12

This is for my wife. Very professional staff very good system. Dr Husain is wonderful Orthopedist. Very caring and educated us very well. He had quite a few patients but when he was with us he made us feel like he does not have any other patients and we are the only one I personally give him five starsThank you all

Li
Review №13

So glad I chose arrowhead orthopedics! Front office girls were super nice! I was in and out of there is such great timing. The gentleman that called me back to take my X-rays offered to carry my purse ( I’m in crutches) seriously so helpful🙏🏽 I was nervous about my appointment and the outcome of my broken foot. Luckily my PA was Anthony Smith, he was so awesome! He addressed all the questions and concerns I had without me even having to ask. I felt so relieved and happy with my whole experience!!

Ca
Review №14

Individualized care, highly skilled therapists in a caring environment.

Re
Review №15

Excellent! Dr. Patton is a doctor and a healer. He does not try to talk one into unnecessary surgeries - unlike, in my experience, ones typical podiatrist. I highly recommend Arrowhead Orthopaedics in Redlands and Dr. Patton specifically.

En
Review №16

Best Doctors and very helpful. Had one knee replacement here and it went great will be having my second one soon. They gave me great care and post treatment.

Ca
Review №17

I love Dr Paul Burtons Orthopedics at Arrowhead Orthopedics they are the best!!! of friendlier and friendliest of people the whole staff. Great serviceGreat care, and good hospitality. Thank you for all you do, you are most appreciated God bless you and staff.

Il
Review №18

Zero ratings for alan zane physical therapist at redlands. Messed my leg by not doing proper total knee replacement therapy. Kept postponing bending therapy for the whole period of 8 months there, draining all medicare funds. Cannot bend more than 85-90 degrees, cannot come down stairs properly or tie my shoes. Now, to improve will have to go elsewhere and pay from my pocket.Administration should remove tv and should regularly supervise this therapist/s and make them work physically every minute with their patients. Manual therapy, not machines for the whole hour.

Ti
Review №19

The staff at Arrowhead Orthopedics in Redlands, are by far the most helpful and kid. The staff makes you feel so comfortable and welcome, they are just like you and I, real people , that have a heart. The knowledge that I have had shown me is exactly what I want to know. They always make sure that I understand what is happening and what they are going to do.

Sa
Review №20

Its a great place to see an specialist, the time to be seen is on time. And the staff are very awesome. They make your visit conterable. I enjoy my appointments there.

Ro
Review №21

Dr. Allen and all of Arrowhead Othopedics staff were outstanding. I always felt valued and important. Everything was explained with patience and all of my questions were answered fully. My results were great.

La
Review №22

Staff make you feel very comfortable with a professional attitude. Heidi the P.A. Was always welcoming and extremely knowledgeable. Treated as a person not a number even when really busy.

Ga
Review №23

Had a follow up appointment with Dr Grames at Arrowhead Orthopedic in Redlands, Ca. I always appreciate the way I’m treated in a professional and respectful manner. His immediate staff is very professional and polite.

Ma
Review №24

My experience was only positive, it was smooth all the way. No waiting time really for any of my appointments and the time spent in the exam room was very minimal. I actually wouldn’t mind if I had to come back for any treatment here because I know the people here are professional and very nice to all their patients from what I saw. Very pleased and I highly recommend them!

Da
Review №25

Administrative staff very rude. To get an appt, phone only. Waited 45 min they answered what body part.i answered back 10 minutes of things no answer.

Mi
Review №26

I have a back injury requiring physical therapy. Arrowhead Orthopaedics has proven to be an excellent resource for helping me heal. Patricia McIntyre-Heller, PT has been excellent in providing an exercise regimen and clear explanation for goals. What a great team!

R.
Review №27

We got 2 stars because the appointment was quick and we love the PA (Megan). The assistant who cut off my daughters cast burnt her arm several times with the machine. They were not as pleasant with pediatric patients at the Redlands location. The assistant who put her cast on didnt know how to do 2 colors like the Rancho Cucamonga location. If you have a young child save yourself the trouble and go to Rancho Cucamonga location they are more friendly and accomodating.

Sh
Review №28

Dr. LaRose is a great doctor. Although I have a lot going on he has done everything he can to provide me with the best medical advice. He makes sure that I am aware of options available to me. The one thing I like most he wasnt so quick to rule out surgery. Hes a very easy going guy and a snazzy dresser. Wish I could see him for all my issues.

Fl
Review №29

Dr. Steinmann is the best. Hes very knowledgeable and smart with great experience. He looked at my MRI results and was able to explain and educate me, on what was actually going on with my problem.He was able to immediately create his treatment plans, which was satisfactory to me. Hes very humble, caring and patient, thoroughly assessed and listened to me, while I explained my pressing medical problem.The nurses are caring too. Thank you all.

Mi
Review №30

Very professional experience. I was treated like a person not a number. The staff was pleasant and was able to answer all of my questions and concerns. Even though I was a new patient I felt like I was a patient there for a long time. The doctor was great made me feel as if I was an important person not just a number. If the rest of my treatment goes this good 👍 to everyone there.

Ed
Review №31

I have had my Knee done from Dr. Governing and had great results. Life changer.I just had my Hip done from Dr. Elisissy. Same thing great results Life changer.Staff is great. Very happy with my experience.

Ti
Review №32

Dr. Anthony Smith was awesome, along with everyone that I encountered along the way, the people who took my X-rays, as well as the person who casted my foot. However, the reception did a poor job at following up with my PCP regarding the referral. Although I provided her with the verbal confirmation number, she informed me that it was not enough to confirm the appointment and stated that they didn’t receive the faxed referral packet from my PCP. When I requested that she follow up with them to make sure that the referral is completed, she stated “we don’t do that” and suggested that I call for this information. So, I ended up calling my PCP back to ask for the date and time they sent the fax, etc and to confirm that they sent it to the correct fax number. Long story short, I ended up having to play the middle man and calling back and forth between the two offices for a total of 4 different times within the same day to coordinate my own referral and ensure that I would be able to have an orthopedic surgeon finally look at the ankle that I had broken 4+ days prior. If I hadn’t been proactive in following up, I am not confident that either office would have followed up in a timely fashion which might have prolonged my pain and delayed healing. My advice if you are being referred here.. make sure your PCP emails you the referral notice with the authorization saying that you can schedule an appointment to print and bring in with you, also be sure to give that confirmation number verbally when you are scheduling your appointment. Be on top of your care.

St
Review №33

I was very satisfied with the professional service that was provided. I felt like he was sincerely trying to give me his best advice that would be the best for me. Also, I was very glad when he offered to say a prayer for my healing and I agreed. This was greatly appreciated and makes me want to keep coming back to this physician - Peter Elsissy, MD5 STAR DOCTOR 👨‍⚕️💯👍

Jo
Review №34

My first visit Dr Ghazal was very informative made me aware of options explained things to my understanding and made a plan to follow to achieve my goal of physical well being. Dr. Ghazal made me feel comfortable and confident about my upcoming treatments.

Or
Review №35

My experience with Arrowhead Ortho has & is because my Dr. BERTON is Awesome and staff are so helpful I know Im the right place good hands

je
Review №36

The staff was extremely rude and Unprofessional. I have never been treated like this in a professional setting. My appointment was rescheduled two different times, after being confirmed. Stephanie was one name I had to write down and post. She was extremely rude, never said hello, by, you’re welcome. I felt like I was in a third world country, and treated less than human. This is my first and only post ever. Dr Steinmann however was professional and kind.

St
Review №37

Dr. Hopkins and the staff at Arrowhead Orthopaedics performed my spinal surgery recently. I was very pleased with the service and outcome and would give it high recommendations.

Ra
Review №38

Super helpful staff at the front desk sorting out insurance issues. Got me in super quick barely any wait time. I was in and out in 45 minutes that’s including X-rays meeting with the dr and getting a cast put on. All the staff was super friendly and professional. Dr. Grames was nice, understandable, and made sure all my questions were answered. Overall best experience I think I’ve ever had in any type of medical office! Highly recommend them!

Ri
Review №39

I really appreciated how the Doctor was upset with an MRI that was poorly taken and not clear enough to properly diagnose my problem. He requested a detailed specific MRI exam that would be able to narrow down and see clearly the issue of my knee.Anyone can be a Doctor but very few people really care now a days. Look forward in continueing my treatment with this Doctor.

Je
Review №40

Staff at all levels of service are beyond competent. They dont just do their jobs . Its as if they are cast members. Ive had many experiences with PT clinics over the last 20 + yrs. This office is story book good. Knowledgable, Kind and thorough. Not often impressed I am well beyond pleased with my care. Thank You.

Au
Review №41

I would like to Thank you to Dr Daniel Patton and to All employees work with him. At the office at Redlands California office and also At the office at Located in Hemet California. They are very professional and helpful . If you are looking for a good orthopedic And surgeon Dr . He is the best . 🙏🙏

Ja
Review №42

If you upset the surgical scheduling dept. it could take years for you to get surgery.

Ma
Review №43

Dr. Steinmann was very nice, friendly and helpful. Im glad I choose Arrowhead Orthopaedics in Redlands for my care. The staff is friendly and made me feel comfortable. Im happy I found a new Back Dr. Thanks

Au
Review №44

The PTs were very patient and worked well with my child.

El
Review №45

If you’re not having surgery, they have no interest in helping you. As soon as I told the Doctor that surgery was not an option for a young woman like me, the Doctor did not even attempt to help me find a solution for my pain. The only treatment option I was offered: “take Advil and take it easy, you’ll be fine.” Did not need to pay for a doctor to give advice like that.

Ad
Review №46

Great dr I would recommend him and this facility to anyone I couldn’t be happier with the results of my back surgery thanks dr steinmann

Dj
Review №47

Got a fast appointment. Dr skubic was informative. Will see him again if my problem returns. Also staff was very friendly. Happy with the service.

Sh
Review №48

As always the receptionists and staff were very friendly and welcoming. I saw PA Christina. She was very professional and knowledgeable and explained things to me in a way that I could understand

Ma
Review №49

Very caring staff and caring doctor. They addressed my concerns and problems. I will be back here again for my future needs.

ba
Review №50

About 3 years ago my insurance company referred Arrowhead Orthopaedics Redlands for my left leg. I met with Alan Zane to start physical therapy sessions. He was very professional, knowledgeable and helpful. He was very nice, friendly and very patient.after I finish l was completely healed, very satisfied with the results and the treatment.about a month ago I started going to AOR again for my other leg with symptoms like the ones I experienced with my left leg, I was lucky this time too to meet with Alan again and started physical therapy with him and Janesses. She is a great, helpful, polite and professional. I recommended them to my family and friends and recommend them to everyone else.Thank you Alan, thank you Janesses.

D
Review №51

Staff are very courteous and helpful will come back.

KA
Review №52

Always very helpful and extremely professional and thorough.... always willing to listen and answer any questions ....I received excellent care and guidance for the best care possible ....

Ca
Review №53

Dr. Ghazal was very knowledgeable and understanding of my needs. He listened to my concerns and reassured me of my current sercumstanc. I highly recommend him for your orthopaedic needs.

La
Review №54

They have been very patient ,understanding and really doing their best to help me

Je
Review №55

Well it turns out that i am very happy with arrowhead i had a bad experience with a P.A. at the San Bernardino office and it kind of put me on the edge so i didnt have to much trust in the rest of the staff but turns out they are very nice competent people in all of there offices Victorville could answer the phone that seems to be a problem and gets frustrating but they are very nice there to so im excited to finally get my surgery done and i would recommend Arrowhead orthopedic to anyone that that need an orthopedic

Gl
Review №56

I like how Dr. Skubic makes sure he explains everything to ensure your understanding. Makes you feel assured about your impending procedure. Staff is professional and caring.

Y5
Review №57

Very nice workers, very quick service. The doctors are very caring and concerned about you health issues. Dr. Gazelle is awesome. I would highly recommend this place to anyone who needs Orthopedics service done.

Ru
Review №58

Arrowhead orthopedic has some of the best surgeons. I have never been disappointed.

Te
Review №59

Dr. Ghazal is a kind, wonderful and caring genius. Hes the only one I would ever trust to treat myself or loved ones. Thank you Dr. G. Youre a rock star.

Na
Review №60

The very very best ALWAYS, you couldnt be in better hands]

Es
Review №61

The Rancho Office is wonderful, the staff is friendly, professional and helpful. I dont recommend going to the the Redlands office, it needs to take some pointers from the Rancho Office on how to treat the patients. Do not make an appointment with Dr. Jonathan Lee, in Redlands he was rude, uncaring and dismissive of my pain.

Tr
Review №62

Great staff, wonderful doctor. Everyone was friendly and helpful. I would highly recommend this office!

Je
Review №63

Dr. Ghazal is Best orthopedic Doctor hands down ! He actually wants to help his patients and takes his time to explain everything that’s happening with your injuries!!! Thank you Dr. for taking care of my knee.. your awesome !!!

Cy
Review №64

This is a Angel to my Heart. I call Dr. John Steinmann my Daddy. Why he saved my life. He made me the Woman I am today. I know people with back injuries have little faith in a miracle. I will let you no, he forced me to get clean,and I detoxed myself to get a life saving blessing. God put my life into this mans hands. I had to trust him with everything I had. I will go to my grave thanking him every day for a new beginning. I wish I could travel the world to show people with a back injury, to never give up and always have faith and believe. This is my favorite picture. This will always be my special hat from my favorite Dad. I hope any one that meets this Classy Doctor in a well Dress spoken demeanor, listen to his demands. You only get one train to board, dont miss it, it might not return. Listen to all he instructions you want to get great results. There is not enough stars to say I Love you. I promise you on the bible you will be a new person. LIKE METHANK YOU SO VERY MUCH, DR.Steinnmans family for sharing your father, big Papa, and Husband in my life. May God keep you forever and ever in his loving prayers. Amen

Ke
Review №65

Dr. Ghazel is a consumate professional. I received the best of care under him for a broken foot. He is kind, attentive, and well knowledged in his field. He is one of the best doctors I have been helped by in any years of any type of medical care I have received. He is great! Thanks for being such a hard worker and caring so much about your patients Dr. Ghazel, I hope you get a chance to see this review one day!

El
Review №66

I have been going to see Doctor Burton for a year and a half. He is a very through Doctor he listens and asks questions. To help pin point issues

au
Review №67

Mr. Smiths did excellent work I didnt even feel that shot hes going to do the next two shots for me definitely since Im so afraid of needles

El
Review №68

This was the first time I have visited Arrowhead Orthopedic and the people there are very nice and listen to your concerns. My next appointment was scheduled promptly and I feel very comfortable with the treatment plan going forward.

Su
Review №69

Very informative and knowledgeable. Highly recommend

Te
Review №70

I love this facility. Dr. Elsissy was awesome. Took care of all my needs. He was warm , friendly and to the point. I wish all doctors had his faith and knowledge.

To
Review №71

I had an early morning appointment and everybody was bright and chipper Dr Burton had a wonderful way about him I was in and out in an hour and very satisfied.

De
Review №72

The doctors and staff were extremely friendly and patient with my daughter. They took the time to explain everything before hand. I would recommend them to anyone with small kids.

st
Review №73

My opinion has drastically changed. How does a doctor speak out of both sides of his mouth. He told me tarlov cysts do not cause symptoms. And then told me the surgeries he has seen have made things worse for people. Huh? So, people are running around having surgery for things that are not causing symptoms AND how can things be worse if they were fine to begin with. That makes no kind if sense. Im so disappointed in the lack of care I received here.

Li
Review №74

My appointments are over 2 hours long. I wait always around 45 minutes to getTo my room for my consult and then wait another hour to see the doctor there. I love Dr. Patton but it is frustrating to lose a whole day just waiting.

ve
Review №75

Very pleasant atmosphere as well as staff members.Very happy with their services as well concerns on my behalf. Thanks again for your excellent service.

ES
Review №76

Very professional staff. Dr. Ghazal Took the time to explain and address my concerns. Thank you! Definitely I would recommend him to family and friends if they ever need an orthodontist.

Gr
Review №77

Dr. Steinmann was very attentive and receptive to our conversation and my description of my symptoms. He described the plan of care well and was quick to the point, which I appreciate.

Be
Review №78

Dr. Elsissy is fantastic, he went above wnd beyond to explain my condition and offer treatment options.

ce
Review №79

I have always liked the care and customer service experience there and Dr. Skubic is the best!

Mi
Review №80

Arrowhead orthopedics was very friendly with me and the staff was also very helpful throughout the process. Would definitely recommend!

Ma
Review №81

They have really good employees and they have great service.

An
Review №82

I have had an Awsome experience with this facility and of course all the people who work here. Everyone very nice and friendly professional and everything is handled in a timely manner. I highly recommend this place.😁💜 Doctor Patton is my Angel!! The pain is gone and I cant wait to do my other foot. Thank you soooooo much.😊💙

Jo
Review №83

Dr. Hadley is a great doctor who knows what hes doing I would recommend him to anyone with orthopedic problems.

Ch
Review №84

This is my third injury requiring a visit to Arrowhead Othopedics. As always, it was a very pleasant visit. This visit was with Dr. Grames. I didt have to wait long at all. He was very nice, thorough, and answered all my questions.

Co
Review №85

This by far the best experience I have ever had with any doctor with my 89 year old mother. Amazing people skills excellent communicator, and he took the time elderly people need to understand.

Se
Review №86

Great service. Was in and out quickly, very friendly staff. The guy doing the cast was the absolute best!

Da
Review №87

Dr Burton and his team are the best. He’s a compassionate, caring and highly skilled professional.

Jo
Review №88

Overall great service and ready to gameplan next steps.

Be
Review №89

Courteous staff. Very professional. Clean environment especially during this pandemic.

Er
Review №90

Doctors are a bit rude when asked a question.

AL
Review №91

Nothing but the best work here. People are friendly and knowledgeable about your needs.

Ch
Review №92

The nurse who took my vitals and then the man who wrapped my fractured hand was amazing, the Dr spent two minutes with me and hardly checked my hand out Im in more pain now then before my visit

Wi
Review №93

Parking is very poorly designed considering it is an orthopedic clinic. Both times I visited I had to park far on the street and limp to the front door. Facility inside is clean and wait times werent too long. Of the 2 doctors staffed here that I saw 1 was knowledgeable, friendly, and ordered more tests before deciding on treatment. The other had no idea what he was talking about when diagnosing my condition and prescribing treatment. Before accepting treatment from a doctor I always get a second opinion. This time I am glad I did.

Aa
Review №94

If you dont think a doctor can be dismissive of an injury and probably bought by an insurance company in todays world then you would be very wrong. I had to make a complaint to the Medical board of California in this case because I was only supposed to go to Arrowhead Orthopedic for rehabilitation and not decide my disability status.

ra
Review №95

Dr Ghazal is a very knowledgeable personable and thorough doctor and surgeon. I’ve been extremely happy with my knee and shoulder surgery at least eight years ago. Unfortunately he doesn’t do back surgery but if he did I would also trust him with that. It’s not easy finding a doctor like him.

Er
Review №96

This clinic is the absolute best. Hands down. My Doctor is Dr. Nikachina and she is just amazing. I have serious back and orthopedic problems that she has helped me through with the utmost care and prudence. I love this clinic and my doctor. This clinic rules. They (in my opinion) are the absolute best in the I.E.

Ma
Review №97

Very professional. Great caring doctors and staff. Excellent knowledge. Great job. Thank you doctor Ronnie and sung

Ni
Review №98

Dr Steinmann is not only an incredible doctor and surgeon but he is kind and compassionate. Thank you Dr Stienmann and all the team who supports him.

Ka
Review №99

Always a good experience, they listen to everything you need and concerns. Been going to them for almost two years.

Ma
Review №100

Dr. Gazhal. Very dedicated to his work and very understandable. The staff :Theyre very efficient in their work and helpful.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1901 W Lugonia Ave Suite 120, Redlands, CA 92374, United States
  • Site:http://www.arrowheadortho.com/?utm_source=GMBSocialClimb&utm_medium=ArrowheadOrthopaedicsRedlands
  • Phone:+1 909-557-1650
Categories
  • Orthopedic surgeon
  • Orthopedic clinic
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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