Initial customer service was helpful and insightful. As I was considering my purchase another customer came in and garnered the attention of the employee that was helping me. As I solidified my thought of purchase, I waited patiently for the other customer to finish their business. Several minutes have passed as other employees watched me waiting there as I listened to them talk about employee understanding of product and how to sell a product. At no time of me standing there did any of the other employees or manager offer to help. They were more intent on selling product to customers but without customer service.

Bad service. Bad staff. Repair people that didnt know how to repair my wheelchairTerrible experience. Dont use this terrible company

I called and spoke to Jessica. She referred me to the store in Redlands. I needed to buy a cast cover for my daughter. I was helped by a young man named Ben and young woman named Giselle. They were both very helpful, polite, and knowledgeable, about the product. They even demonstrated how to use the item correctly. Thank you Sun Med for your help 🌞

Great customer service! The employee I spoke with was very helpful in answering questions and helping find the medical equipment I was looking for. I will definitely be coming back. Thank you, Sun Medical.

Over the years Sun Medical has maintained my scooter and vehicle lift, both bought elsewhere before I moved here. Quick and good service every time, and sometimes no charge. Come here for good stuff and good service.

I walked in to get specimen cups and to my surprise they were 3.95 each!!!! What a rip off looked online and they are .82 each I will not be returning Shopping online is just cheaper.

This place is really amazing! I mean they work with you. And when I say that it takes alot to deal with me I mean I dont mean to be difficult, But the first time he delivered my medical scooter Rob was so nice and respectful. Then I found out that the scooter was a little bit to small. So I called and Rob picked up the scooter and delivered me a much better one. Thank god for Sun Medical. And ROB!

FYI I work here yet I will write a unbiased review to the best of my ability. This is a medical supply store that sells premium in home patient care products and quality of life improvement products, mobility products like power scooters and wheelchairs, furniture lift chairs, hospital beds, orthopedics and many other products, minimal if any medical instruments. Great techs for in home service or in shop repairs. Parking is usually not a problem. Few insurances are accepted IEHP being the main associate at the moment. Care credit is a financial option accepted for those that want to buy their own equipment on credit.

Gave me indoor scooter it junk and I cant use it indoors I need a hug mentanes scooter

Best Medical supply EVER!!!!! The manager Gizelle was very helpful. I can always count on this store to help me find the best supplies! shop at sun medical!!!

This place has everything you need to help protect yourself! I was able to find wipes and sanitizer no problem and great service too! Will definitely be going back when I need to re up onmon supplies.

Thank u for selling to us individually, I got my shipment half hour ago.. thank u thank you .I will order more gloves. again next time..Im hoping Ill have the citre bottles next time I order. Benjamin was very helpful n has excellent customer service btw.. thank u 😊🙏 for

Friendly customer service and willing to help those of us on the frontlines. They have always been upfront on pricing and their pricing is more or less the same as other suppliers i have seen online.

Such nice people! Definitely recommend them especially during these times in the world! Highly recommend!!

Since the pandemic hit I’ve been here twice. They’re very friendly and they had a wide variety of items to offer. I was finally able to get hand sanitizer because of this place. One gallon. I also got some KN95 mask. Not sure if they’re FDA OR CE approved but they are very comfortable and are GB2626-2006 standard. They do carry hospital grade, bulk package stuff that is on the pricey side, but worth it. I think thatS where some of the bad reviews might have come from because I went in their expecting average everyday low priced drugstore items, which they did have in personal size sanitizer and wipes, but they also have hospital grade items that, if you do not know how to distinguish, you will think it’s over priced. Their prices aren’t the lowest but are more than fair. I got what I needed for months to come, without waiting on shipping or the cost that come with it. I also got to support a local business.

The staff and owner of this business are exceptional. I have been coming to Sun Medical for four years now. They have amazing customer service. If I need something that is not carried in the store, they will order it for me. When I have not known exactly what I have needed, they will help me figure it out and then make sure they get it for me if it is not something carried in the store. If I pick up something and am not sure it is the right item, they always let me know I can return it if it is not correct. When a loved one has medical issues, it is such a comfort to be able to come to a store that really shows they care. Thank you team at Sun Medical for all you do for me and my father. I so appreciate each of you.

They sell thermometers for $105 a piece! What rip off! Please report them for price gouging! They advertise on Facebook, refuse to post their prices, and only send private messages with their ridiculous high prices. As soon as you post a reply with their price for everybody to see, theyll block you! Stay away from these crooks! Keep the receipts and report them!

I was told my walker would be set up to use, as I can not lift and put it together. Received package not assembled and I feel this company does not care about disabled. Did call today to let them know and she said she will let her tech department know and then went on to blame a student who works for them. If that is the issue then Sun Medical did not teach them properly.

They have a great supply of all medical needs. They have scooters and lifts with knowledgeable installers. The manager Chaz is a man of his word. They honor their warranty with no hassles or hoops to jump through. I would recommend this place for anyone looking for medical supplies of any kind.

This location is gouging customers!!! They are selling Clorox wipes for $35.00 per bottle! Not to mention,antibacterial soap for almost $12 per bottle! Such a shame! They are taking advantage of people in times like this!!! Im curious as to what your gross/profit margins are?! 150%?! Whatever the case, your items are way over priced.

Very helpful and they had what I was looking for in this time of crisis.

Great place to get your medical supplies friendly staff will answer any questions without any problem

Highly professional, friendly and caring. Thoroughly explained how to use the equipment we purchased. Both my father and I left feeling good about our transaction.

The staff was very nice and caring to my needs.

They have a lot of products for the elderly and that they are very nice and have great prices. Great Seller full Professional.

Great place, friendly staff. I will keep going there for any med supplies i need. Just went for the first time today and i found what i was looking for.

This place is over the top when it comes to customer service! I have been a returning customer as I have an elderly dad who requires mobility assistance. Every visit, I have been greeted with a smile, friendly and helpful attitudes and a prompt desire to assist with my customer needs. They are also more than willing to help modify their equipment when needed and are so willing to help you find the best items for your needs...this one gets five stars from me!Mary Anne Baca Klenske, Redlands

Great

The staff were unknowledgeable and unhelpful. They didnt know their inventory and couldnt help me find what I needed anywhere else...very disappointed.