user
Spring to Autumn Family Counseling
1740 Plum Ln suite b, Redlands, CA 92374, United States
Appearance

Comments
Li
Review №1

I have been holding out on writing a review to give the staff an opportunity to stand by their word. I reached out in April for family counseling and after numerous follow ups with staff we are still waiting for an appointment (4 months later). Ive spoken to the Office Manager and provided my feedback. Kelly did get back to me right away however 4 months later were still waiting. Ive only waited this long because I do like the counselor I was assigned for my individual sessions.If the staff is overwhelmed hire more employees. If the facility doesnt have the capacity, then Say so. If the staff needs a teaching opportunity then do so. I shouldve read the previous reviews before wasting so much time. Disappointing to say the least.

Ja
Review №2

As a current employee with the agency, I give it 5 stars. The staff I work with are friendly and very team driven. Management is helpful and actually care. The Admins answering calls are kind and the therapists are seriously talented! Very proud to work here!

ka
Review №3

Diana is has been the most helpful and insightful therapist I have ever had. She does a really great job of helping get through things.

Ca
Review №4

Love all the staff at Spring To Autumn! This is one of the few places that not only works with young children but has therapist with extensive play therapy training!

An
Review №5

Staff needs to get facts accurate, Therapist was good. S#!T happens in life &sometimes appointments are canceled or unavailable, especially with something as miniscule as this: maybe one day theyll understand the full spectrum and not just one perspective.

Tr
Review №6

Dr. Stevens was okay. He seemed to listen most of the time and gave me some good advice on how to mature and deal with people. What I didn’t like was that he separated me and my fiancé and kept asking her if I had cheated repeatedly. Very nice staff and facility otherwise, I think we will try a different counselor for different perspectives.

Ry
Review №7

As a colleague of Marthas, I very much appreciate her direct and non-judgmental nature. I have no reservations in referring to Martha as a fellow therapist in the community. I trust her and therapists she oversees at Spring to Autumn Family Counseling.

Ra
Review №8

I am currently getting therapy through Amanda and she is super sweet. Im under sure if any other therapist does this but Amanda does face time sessions and on phone sessions. There has been a few times I had to do so because things had come up. So thats nice to know I couldnt attend physically but could still take care of the session and not miss anything.

Su
Review №9

We love the staff and therapists here. It helps that they take our insurance (MHN) also. I love how they are always willing to work with us.

es
Review №10

I absolutely love this place...my children love coming here...staff is wonderful and so kind

Ma
Review №11

I am a fellow LMFT in private practice elsewhere, and want to publicly endorse Spring to Autumn. I have been a colleague of Clinical Director Martha Wethey, LMFT for 12 years and am fiercely confident that any therapist under her leadership and mentorship has been trained, supervised, and inspired by one of the best therapists anyone could hope to find. Bring yourself, your family, your relationships, your children to Spring to Autumn and I feel confident you will be on a thorough path to healing.

B
Review №12

I wanted my son to come here (because of the reviews), we went to ONE session on a Saturday at 3.. counselor said we can make appointment as we see fit (she said you can bring him once every week or every other week) knowing damb well she only worked 2 days out of the week 🤨 (fri&sat)kept calling and texting to make appointments and it was impossible only Saturdays at 3 were open (if they knew that was the only opening she had WHY didnt they tell me from the beginning? THAT is what pissed me off).. the counselor name is susie she seemed really nice I was looking forward to it so was my son 💔.. and they dont do SET SCHEDULES (which I found annoying because thats what I wanted)

Sa
Review №13

Loved our counselor she is amazing and cares!

Information
10 Photos
13 Comments
4.1 Rating
  • Address:1740 Plum Ln suite b, Redlands, CA 92374, United States
  • Site:http://www.springtoautumn.com/
  • Phone:+1 909-557-6574
Categories
  • Family counselor
  • Mental health service
  • Marriage or relationship counselor
Working hours
  • Monday:9am–6pm
  • Tuesday:Closed
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations