Don’t count on a call from them if your test was taken by a different company (like Anderson Walk in clinic). The clinic should call you. I found this out after leaving Lab 24 a message about my irritation with them. I appreciate they were professional enough to call me!
Quick and painless. Best part was that I tested negative. Very friendly staff.
They handle their long line efficiently and effectively. However they have no sympathy or compassion for the patients they’re intaking. After a 45 minute wait outside in 93 degree weather I began to feel faint and dizzy. I have a history of heatstroke and popped my head inside the building and asked if I could lay down or sit somewhere in the cold air for a minute. They offered no help and immediately began to treat me as if I was an annoyance. The nurse was more interested in making sure payment for the test was handled rather than checking on me. When they finished swabbing me I asked if there was anywhere I could get water. The nurse just said “No” and shook her head. No making sure I was okay. No regard for the patients well-being at all. Just there to test you and get you out the door.
They are AWESOME! Melissa brought the papers and the test lady to my car since I am in a wheelchair. I received my negative call right on time the following day.
Everyone was very professional, kind and good at what they do. It was my first time testing and they made a scary thing bearable. Test results came back quickly.
My visit was easy fast and professional they had me in and out in minutes.
Very busy but they get you in as quick as possible. Once in quick test and done.
They were quick and efficient and we got our results within the timeframe they gave.
Nice! Fast! Painless! However, the pen I was given to use to sign form was tossed back in with all the others and that night I received txt, I was infact positive for Covid!!! FYI not cool
Twice I have been there and twice I was treated with care and respect.Good job girls!
Friendly, professional and sensitive to your HIPPA rights.
Their service was quick, friendly and I got results back a day before they said. I would definitely go back.
Quick and easy. Very professional as well.
Great company! Super friendly and kind staff! Best place in Redding to get your tests done!!
Everyone is trying to be fast and friendly for what they are doing....
Best testing center in SHASTA county! Wonderful staff.
Really enjoyed it, nice way to enjoy a trip down memory lane
Absolutely rude when I called about my results maybe they should take some classes on how to interact with the public
Quick test results. I like that!
They stuck a swab in my nose and gave me my test
Fast, friendly. Screening
Quick and easy! Kind, friendly and very efficient!
Absolutely horrible customer service! They are refusing to give my daughter her test results and she needs the results to get sick pay for missing a week of work due to POSSIBLY Covid. But who knows? They wont give us the results!!!!!!!!!!
As much as I hate doctor offices or lab work, the nurses here made this visit as painless as possible. They were quick, they explained exactly what they were going to do and I was done within minutes without having a scheduled appointment.
Rude and incompetent too. Lost my test, never contacted me about it. Called 3 times, each time I was told they would call me back, never did. Now their mistake became my problem to fix. I would never use this service.
Friendly place if you need to get a lab test done
Quick and simple. Very efficient team. Got my results in less than 48 hours.
Had my COVID testing done here. The staff did a great job and were patient with me during the time I was ill.
Great people easy code test thank you guys
I went there for a covid test and was done in less than 10 minutes. The person administering the tests was super polite and friendly, as well as super efficient!
Quick and easy. Semi painless lol results in 48hrs
Quick, easy and painless covid testing
Tested on Friday, didnt get results for 72 hours. Not 48 as advertised
Good