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Phoenix Nail Spa
5910 Duraleigh Rd, Raleigh, NC 27612, United States
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Pa
Review №1

Amazing pedicure and gel manicure here - the massage included with both is the icing on the cake. They are one of the more affordable salons in the area, but that does not mean they sacrifice on time or quality. I will only go here from now on as long as I live in the area. Gel manicure was great - I did a lighter color and she even added an additional coat because she wanted to make sure I was happy with how opaque it was. My regular polish pedicure lasted for 4 weeks without chipping! I only had to take it off because my nails had grown out too long.

Ma
Review №2

This is a fantastic place. Went there for the first time today for probably the best pedicure I’ve ever had and then the new acrylic set. Elizabeth was meticulous, and did not rush. Each nail was viewed for its personal characteristics, addressed and manicured to near perfection. Conversation with Rebecca (? Hope I got your name right) was an exercise in intellectual respect, and true interest in what I had to say. This will be my go to place for here on out.

So
Review №3

This was my second visit to the salon, but I was very disappointed. The design is very rough and the surface is not smooth or even at all. The details were badly handled. She was so rude when she was polishing my nails that almost hurt every finger. Nail polish gel was also applied to the skin. I dont know if you are in a hurry or something, but I can feel that you havent taken this design seriously.Are you sure? Did you really ask me if I liked it when finished the design? Be kind, admit your mistakes and change them. I hope you can do better and better.

Er
Review №4

Came here for my birthday last week and had an amazing experience! Best pedicure Ive ever had in my life. If youre looking for a good nail salon in Raleigh, I highly recommend Phoenix! They really care about your nails and consistently check in with you to make sure youre happy. Cant wait to come back!

Ki
Review №5

Since moving to the Raleigh/Durham area I have tried multiple nail salons in the area prior to finding Phoenix. Since finding the salon, I won’t go anywhere else. My manicure lasts almost 3 weeks! I get the SNS dip and some small decals. Sunny is such a kind, fun and professional tech.

La
Review №6

So excited to find a salon that KILLS IT when it comes to pedicures. I was so relaxed during g the reflexology massage that I fell asleep, and then I woke up to an amazing painted pedicure. Who was this magical person? Ask for Ivy. I’m going to regret this review when she’s all booked up. :)

Av
Review №7

This is the best salon Ive ever been to, Elizabeth is so detail oriented & kind. Im never disappointed with my nails & if you take care of them they will last. I recommend this salon to everyone in Raleigh, definitely worth your money.

Ha
Review №8

If you want PERFECT nails every single time with staff that are always so sweet, go here! Appointment is required and it’s 1000% worth it. I will never go any where else again as long as I’m in the Raleigh area.

Al
Review №9

I had a great experience at Phoenix! Ivy did my pedicure, massage, and gel manicure. She was extremely thorough, detailed and gentle. I can’t believe all the features I got with the “all about me pedicure”. Almost fell asleep, it was so relaxing! The text booking is convenient and professional. And the customer service was great. My first time here and the staff was extremely friendly!

me
Review №10

I absolutely love getting my nails done here. Liz and the rest of the team are so polite and make sure you are relaxed and satisfied with the services you are receiving. Liz is so accommodating and makes sure you like your nails all the way through. I find comfort in their procedures since the pandemic began.

An
Review №11

Amazing experience! Nails look amazing. Treat yourself. I felt so taken care of.Update: Another great experience I always feel pampered and the vibe is always inviting and positive. Thanks Liz! Best nail salon I’ve ever been to.

Al
Review №12

I have never loved a place more than Phoenix Nail Spa! Elizabeth and Alex are not only so professional, they take care of you and treat you like family! Not to mention Elizabeth’s incredible attention to detail and artistic creativity on your nails. She is not only a nail artist, but an artist in general. You can give her any design and she will recreate it better than it was before. I used their services for over two years and was never once disappointed. I have since moved away but still can’t find a place near me that compares to Phoenix Nail Spa

Ka
Review №13

Elizabeth and her team are the best! So friendly and welcoming. Elizabeth has been doing my nails for about 6 months now and I am never disappointed. She is so incredibly talented, takes so much pride in her work, and can literally recreate any design I show her. I also really appreciate how professionally she books her appointments and is always or time! As long as I live in Raleigh I’ll never go anywhere else.

Ka
Review №14

I am soooo happy I found this place on a random Sunday! Making my appointment through text was easy and the lady replying was as nice and professional as possible. When we arrived we were treated like we were at the day spa! I can’t believe this little gem of a place is so close to me and I just found it! Alex is the best! Love her and Ivy.; Ivy did my daughter and was gentle and patient. We will definitely be back! Good people

al
Review №15

Additional detail to Ms.Briana Adams review, with attached Before and After:Third, after spending 45min just to fix your nail, Elizabeth told you that Sunny is the staff who will work on your pedicure and she will also assist in applying gel polish onto your full-set nails. So, Sunny proceed with your french application with 2 glitters nails that you pick out. By, the time Sunny completed all the polish application on your nails you stated that you didn’t like the glitters color. My question to you is; after the color is being applied on your first finger you didnt stop her, but you waited until she completed all 4 fingers, double coat with top coat application. Then you stated that you dont like the glitters? Poor Sunny did not want any trouble she then takes off the gel glitters color and then re-apply a different color that you then picked yourself again.We had a total of 476 gel polish colors, over 25 shades of purple solid colors and glitters? I am very confused that you still couldn’t figure out what shades of purple you wanted? Moreover, please look at your receipt because we check you out at 17:15:35HRS. Which means you left our salon at 5:15pm not 6pm. We are so sorry, that we take up so much time to address your terrible nails issue that was not done by us. Elizabeth literally had given you a whole new set, with more liquid gel products and a complete reshaping of your nails. Greatly apologize that Sunny spend extra time on your feet because of the bad shape it is in, and catering to your gel polish re-do because you harassed my staff to why you didn’t like a certain glitters colors (a color that you picked yourself). We greatly apologize for the inconvenience we had caused and inconveniently kept you at the salon, until all services is satisfied. At 3HRS 15 minutes for a fill-in that resulted in a whole new set, a lady callus removed pedicure, french gel nails that was done twice because you could not make up your mind on the colors and waited until the technician completed the process and proceed to tell her that she have to re-do them again because you dislike the color of your choosing.Finally, you paid for a basic pedicure with callus cream apply to removed your callus ($34). Sunny have to spend a hefty amount of time on your feet, so if you have extra callus on your feet, because you haven’t had a pedicure in a while we highly recommend that you get a pedicure every 2 weeks, so technician can slowly assist with callus removal. I do not recommend severe scraping of callus in one visit, that can result in cutting of the feet heels. This will do your heel more damage than good and we do not scrap severely to the heel due to the risk of cutting or overly scraping can cause thinning of the heel skin, which will cause pain when walking. Extensive amount of callus required ongoing pedicure to slowly removed it and reconditioning it. In addition, I highly recommend you to buy a callus scraper or hard stone so every time you take a shower you can apply soap to the hard stone or callus scraper and start lightly scrap your heels, this will also help with removing callus build up if you can’t get a pedicure every 2 weeks. Also, applying; lotions, coconuts oil, or Vaseline to your feet at night then wear socks. It’s will help with softening your feet, which help with callus removal when you are showering or coming in for a pedicure.

Ma
Review №16

I came in with quarantine nails: long, cuticles all over the place, and skin dry. I asked for the Mani (a new you) and pedi (a dreamers destination). They had amazing procedures in place to ensure I felt safe during this pandemic and covid. I texted for an appointment, then texted to let them know I arrived. Everyone wore masks and they limited the number of clients in the building. The Mani/pedi itself was luxerious with the massage chair, scented neck pillow, warmed eye mask, foot/hand massages, free drink, and kind/warm conversation. Now I feel relaxed and my nails are ready for the summer!

Ch
Review №17

Visiting from VA Beach, Ivey and Alex were perfect and some of the most professional people I have ever had the privilege of meeting. My wife and I give 5 stars - if 6 stars was a possibility they would receive it. Thank you again and God bless

Cr
Review №18

Today was my first of many visits. So happy that we found this place!. Alex and Sunny did an amazing job. They took their time with my mother and I, and we left feeling like a million bucks. Super clean and cozy. I absolutely recommend.

Co
Review №19

This place was magical the customer service was awesome. I am in love with Ivy she made love to my soul and legs n feet. I definitely will be back.

G
Review №20

My partner and I had a wonderful time at Phoenix! Alex did an amazing job and made us feel very welcome. The atmosphere was relaxing, and the conversation was great. We look forward to coming back! Definitely give this place a try!

ja
Review №21

Did not know that the Salon requires an appointment. So, tried my luck and was able to get in with them last minutes. I was not happy with my previous nails, but Alex was able to worked her magic and fixed my nails and made it perfect. She is such a life saver. She took her time, explain and recommend a different nail shape that best fit with my hand and structure. These people are very professional. They are definitely not a in and out typical salon. Definitely recommend them. Also, the nail salon is very cute and caries a different vibe. Not a typical nail salon. Very welcoming and friendly.

Sa
Review №22

Highly recommend!! This place is great. It is extremely clean and they follow guidelines for social distancing so that everyone is safe. Me and a friend booked the Escape Reality Spa pedicures. Both the pedicures and included leg and foot massages were absolutely amazing. They sit you in a recliner with a warm neck wrap and eye pillow to block the light during your massage. I fell right asleep. Everyone was friendly and helpful. I will be back!

Sh
Review №23

My new favorite nail shop to go to! Very clean and professional. Sunny is very attentive to details. She shaped my natural nails perfectly. I love my manicure and pedicure.definitely will be going back!

Jo
Review №24

I’ve been coming here since October and have been amazed every time. The staff is so friendly and personable and I’ve never been disappointed by my nails. The quality is amazing as well and I love knowing that I’m going to get exactly what I ask for. Definitely the best nail salon I’ve been to!!!

Em
Review №25

Saturday was my first time visiting Phoenix Nail Spa and I had such a great experience! This was my first time to a salon since February and not only were they welcoming but I also felt they were abiding by guidelines regarding cleanliness. I like that you can text them your design, color, and nail shape preference before the visit. This makes the visit a lot more efficient. You have to schedule an appointment and no one is allowed to just wait in the lobby, which made is a lot less crowded. They spaced everyone out and I dont think there were more than four or five other clients with me at a time. Everyone was required to wear a mask at all times and overall it was a very comfortable setting.Alex and Elizabeth were extremely kind and both very talented! I had requested a full set and a color change on my toes. The store closes at 7 but they took the time to not make me feel rushed and completed my service even after they had closed.I have never been to a nail salon like this and am usually salon hopping trying to find one with great customer service but also quality nails and design. I think I have found my regular place! Im already picking out my nail design for the next visit! :)

Re
Review №26

Visited, got mani and pedi. Very relaxing, pays attention to detail, they did not rush. With the pedi it was flowers in the water. They massaged my legs and feet. My busted feet actually looked sexy when they finished, I was thinking about selling pictures of my feet. Was a great experience.

Am
Review №27

My boyfriend and I scheduled an appointment for a pedicure and I also received a gel manicure. This was our first time at Phoenix Nail Spa and we can honestly say this was the best experience weve ever had. I had the pleasure of having the owner Alex take care of me. She was patient, kind, funny, and very down to earth. She did an awesome job and I absolutely love my nails. We will definitely be back!

La
Review №28

This is my 2x getting a gel manicure at this Salon out of convenience due my Regular shop being closed or booked. The Gel manicure at Phoenix Nail spa is a definitely More expensive and Very Poor Quality Gel Manicure. Most people get the Gel Manicure so that it will last and withstand everyday task. I got my nails done on a Sunday and by Tuesday 3 nails were already chipped. I did call to get them repaired and was asked what did I do?. Excuse me just regular everyday tasks.. I was not happy and they were not friendly while I was getting the repair. Its now been Saturday still less than a Week since Ive had this Manicure and the nail polish has chipped again. At this time Im over it. I will never get anything done at this Salon again. I have decided this is no longer worth my time. I will get them fixed at my Regular Salon and leave this review for anyone that might be tricked by the ambiance or wine this shop gives out a poor quality Service and they are Pricey.........

Je
Review №29

Elizabeth and Sunny are so great, so kind and sweet!!! I have Elizabeth do my nails and she is so intricate and precise. She always nails the shape and design, she is so talented! Ive had previous salons cut my skin when shaping and Elizabeth has never even come close. Scheduling is easy and they are very understanding of time and busy life. :) Ill never go anywhere else.

Vi
Review №30

Amazing experience here! I’ve been on the hunt for a great nail salon down in North Carolina for so long. I’m only here for school, so it’s been tough trying to find somewhere where I’m 100% satisfied.This is the place!!!! Elizabeth was so kind, and did an incredible job on my nails. I sent her a picture a few days prior via text message of what I wanted, and she took such care of making sure everything was perfect. Before she even applied the polish, she asked me to look at my nails & make sure the shape & everything was good for me. Great atmosphere & staff!I strongly recommend this place!! I will definitely be returning! :)

Ha
Review №31

Absolutely loved my experience and will be going back ASAP.

Ma
Review №32

I’ve gone to multiple nail salons, looking for a good nail artist. Unfortunately I haven’t been successful in my findings, until recently. The lady that did my nails is very talented in nail art and I absolutely love what she did on my nails. I highly recommend coming to this nail salon.

Sa
Review №33

This is the best nail salon Ive ever been to. The environment is relaxing and the entire staff is so friendly and welcoming. Its easy to see why they stay so busy! Its definitely worth getting an appointment - Alex gives amazing massages and Elizabeth is an incredibly talented artist, not to mention that theyre both really fun to chat with. They took such good care of me and Im already looking forward to my next visit!

Je
Review №34

By far the best nail salon Ive ever been to, Ive never had a nail tech put so much time and effort in my nails, I will definitely be coming back, this will be the only salon I use from now on, and I will definitely tell other people about this place, also going to bring my husband here for a luxury pedicure. I would love to add a picture to show just how beautiful my nails are but idk how to do that, but they are perfect.

Ma
Review №35

One of the best nail salons I have been to! I moved to the area Dec 2019 and after reading reviews online I decided to give it a try and was not disappointed. I was taken care of my the owner herself and I was very happy and satisfied with her service. She is also an amazing person, very humble and dedicated to her business and giving the best service to her clients. This will definitely be my new salon!

Ta
Review №36

Elizabeth was friendly, on time, and professional. She took her time and made sure she checked with me throughout the service, and gave me exactly what I asked for. Will be back.

Je
Review №37

Best pedicure I’ve ever had! They truly made it feel like a spa experience with the hot stone foot and leg massage afterwards. Their quality of work and attention to detail is amazing! I highly recommend them to anyone looking for great quality at a fair price! I will be back!

So
Review №38

Always get amazing service here! Ive had pedicures, manicures, waxing services, and massages here and theyve all been wonderful. The crew here is courteous, professional and warm.Sunny has been doing dip manicures for me for several months and my nails have never been in such good shape. The manis last weeks and theyre a great value.My favorite service is the out if this world luxury pedicure. I feel refreshed and have fallen asleep a few times its so relaxing.Book ahead for your appointment and dont forget to set up your next one before you leave!

Em
Review №39

The salon was extremely clean and the people were very nice. Good color selection and great attention to detail on my nails.

Sh
Review №40

I found this nail salon by chance in 2018 for my sister’s bridal shower and there was about 7 of us. They booked a good amount of time for our group even though they were understaffed at the time but we were all very understanding and enjoyed our time. I’m really picky and I’m so glad I found this spot on my first try when I moved to the Raleigh area. I work in healthcare and I pick up extra work on the weekends as well so I only get to see everyone whenever I have time but they know who I am even though I don’t go in all the time. I’ve never felt neglected, they’re very clean, and professional. Some times I talk and some times I don’t and they don’t try to force a conversation. They are an appointment only salon but I think that’s great because that tells you how big of a clientele they have and how much time they put away for just you alone. I always book 2-3 weeks in advance to make sure they’ll have more available openings in case I need a bit more flexibility.

Ka
Review №41

I have had a seriously painful issue with a old broken toe that I can never take care of on my own....Im constantly in pain. Today, Ivy took care of me and cleaned up the ingrown toe without any pain at all. She was delicate and took her time to help me. I thought I was going to need surgery but she fixed it and I have less pain. Thank you IVY!!!

An
Review №42

I happily received prompt courteous customer service. Will go back to this establishment.

Yu
Review №43

It was my first time and I loved it. Great customer service. Ill be going again even though I live out of town.

St
Review №44

I’ve been to this spa several times before but my experience this past weekend was AMAZING! Ivy was my nail tech and she was so sweet, extremely professional, clean, and very timely! I enjoyed her and the rest of the sweet staff! I HIGHLY RECOMMEND THEM!

Er
Review №45

This is the best Salon in Raleigh. I had been client of this Salon for the past 3 years. There work had always been top notch and consistent. The salon is cute and clean. All their female staff is friendly and professional.Whenever, they worked on my nails they always asked if i like my nails or not. Every step of the process they always ask if i like my nails or not.Never once they dont ask if i like my nails or not. Whenever, i come in with a designs, they always delivers. They also had push me outside of my comfort zone. They also recommend new different colors and designs. My pedicures worth every penny. I never feel rush when i am with phoenix nail. All their staffs take their times when performing services. I am always feeled at home when i am in here. No judgement just great services, professionalism and kindness. This will always be my go to salon, especially with Covid. They are very strict with keeping their customers safe. You will have to call for an appointment ahead of time.Text or call before you enter the salon. You must wear mask at all time. They also have shield at their manicures tables to keep clients and employee safe. Definitely recommend this salon if you are looking for local business that cares about their works and customers.

Br
Review №46

First time going. Sunny was great. I’m extremely particular about my nails. Takes me awhile to find someone I like when moving to a new area. This is the 5th place I’ve been in Raleigh and think I will be returning! I really like that it’s appointment only and you don’t feel rushed. Only reason I did not give 5 stars is that my corners were very sharp, not smooth so I had to file them all myself, but I’ll be sure to check them before I leave next time!

An
Review №47

I have been to so many nail places in Raleigh looking for the best place (I am from NY so I am very picky when it comes to nail places) and I have finally found it! Customer service is amazing. I got their $40 pedicure and the price is amazing for the service they provide. This package comes with a 10 minute foot massage which they do on a reclining chair and provide you with a blanket and a sleep mask. They also give you a neck warming pillow in the beginning and offer drinks! I never review places, but this place deserves a positive review and 5 stars!

Me
Review №48

When I found myself reclined back in a leather recliner, with my feet up, a warm eye mask on my eyes, a warm lavender pillow around my neck, and a 15 minute leg/foot massage I thought to myself, “this can’t get any better!! I’ll never go anywhere else again!”

Ly
Review №49

My friend Sandra and I meet up twice a year from opposite directions to have a “spa day”. We have been to some of the high end “luxury” spas in Raleigh - but Phoenix Nail Spa puts them to shame, not to even mention, it’s half the cost! We usually get the “Out of this world” pedicure and it is absolutely amazing. The pedicure itself is awesome but the hand and foot massage that follows is our favorite part! We have to fight to stay awake 😆 then our toes are painted and we’re on our way! The staff is super friendly and the spa is very comfortable. Check it out ~ you’re in for a treat!!

Sa
Review №50

I recently received a gift certificate to Phoenix Nail Spa, and it is hands-down the best nail salon in the Triangle area. Excellent prices, exceptionally talented nail artists, and the staff is incredibly kind and customer-oriented. Clean, welcoming and relaxing environment. Alex did an awesome job on my gel manicure. I won’t be going anywhere else.

Ar
Review №51

The salon itself is extremely lovely. the staff welcomed us and offered us complimentary drinks, which was nice. i enjoyed my pedicure but the girl was doing my foot massage a little too rough. we didn’t mind waiting for our polish to air dry, but after a while someone came over to spray our toes with “quick dry spray.” it made us feel like we were kind of being rushed out and our polish got ruined :(

Vi
Review №52

I found Phoenix Nail Spa on yelp, so thank you for those who have left your reviews. I am in LOVE with this nail spa! I travel for my job and struggle to find nail salons that give me something more than just a basic gel manicure. I made an appointment in advance with Elizabeth and told her what I was hoping to do (marble nail design on ring fingers and a solid color on the other fingers). She confirmed my appointment the day of, I ended up being a few minutes late but they were friendly when they greeted me. One of the girls brought me the color swatches, Im sorry I didnt catch your name. Alex ended up bringing me some additional swatches, I couldnt stop eyeballing the cat eye swatches. Let me tell you, I am so happy I went with the cat eye! I love the look and for wanting to branch out a bit, it has given me something to ease into fun nails. I wish I didnt travel so much and could get my manicures every 2 weeks from Phoenix Nail Spa. I will be making my appointments every time I know I will be in Raleigh. I also will be telling all of my girlfriends that they need to make this there new home. Thank you for turning my ragged hands into something beautiful Alex! You were fun to talk to and I appreciate you and I love my manicure!

Ni
Review №53

Great fast service! Good work, reasonably prices!

Jo
Review №54

Im so happy with the work of Phoenix Nail Spa. I have been looking for a nail spot since I moved here a few months back. I decided after many years to get tips and went to the wrong place. Then, I found Phoenix and will be a customer for as long as I live here. They take pride in their art. Just look at their gallery and see how amazing they are. They made my hands look like model hands after they were done. The entire staff is caring. I enjoyed my conversations with them. Left there so happy. They require an appointment but I promise you it will be worth it.

Ta
Review №55

Alex did an amazing job! I got the dip powder service on my nails, and she made them look so natural compared to the other place I had them done at. She was very quick but also very thorough at the same time. She made sure I was happy with the length and style of my nails and that they were all the same length. She was very personable and professional. They only accept appointments (no walk ins) which is very nice because the staff there aren’t rushed like many other places. Would definitely recommend!

Sa
Review №56

I have never left this place disappointed! The girls are very friendly and they make me feel comfortable. I tried a few different nail salons in Raleigh before I found them, and I’m so glad I did. Elizabeth is very talented. I’m sure she could replicate any design! I can normally text her and get an appointment within just a few days which is super convenient for me.

Ny
Review №57

Had a great experience at Phoenix Nails!This was my first time here. I was visiting from out of town and they were able to fit me in last minute. I had previous work from another salon and Elizabeth was able to correct my shape for me. I finished off my service with a pedicure from Ivy. Everyone was very professional and the salon was clean. They also offered a large variety of polishes and designs. If you are in the Raleigh area I definitely recommend you check them out !

Da
Review №58

I have so much to say about this establishment...I truly would never go anywhere else to get my nails done. From day one, they have been courteous, personable, timely, and just a great experience in every way. They are by appointment only which is a telling as to the service you will receive- it’s all about you! They designate time to ensure that they’re providing you with unparalleled service and attention. More shops should consider this. By the way- they make this VERY known that they are by appointment only, therefore, no surprises and it sets the expectation beforehand. I have never had a bad experience and believe they truly care about their clients. You can tell, they work so hard for the satisfaction of their clients. I even brought my aunt from out of state, for a pedicure, and is particular about her service. She loved it and said “if I lived here, I would only go here too!” Elizabeth is an artist and will never disappoint. Although, no matter who you go to, the experience will all be the same, AMAZING! I love this place! Thank you Phoenix Nail Spa!!

Ca
Review №59

Dip nails holding strong 2 weeks later. Great service and experience visiting.

Ja
Review №60

I love the service and my nails looks amazing.Thank you Phoenix Nail spa for your exceptional customer service!!!

Ca
Review №61

The best service in town! They are always nice, polite, and extremely professional.The environment is clean and very relaxing!! The service is top notch!!!

Kr
Review №62

Amazing service, techs are very kind and professional. They make sure you love your nails and take the time to make sure everything is perfect for the customer

Sy
Review №63

Amazing. 🥰🥰DEFINITELY will be returning, awesome atmosphere and the service was highly amazing. !! I would recommend anyone that wants to find the best nail place in Raleigh !

lc
Review №64

Elizabeth was recommended to me by a friend and I made an appointment to come in Saturday an hour and half before closing.Elizabeth was perfect. She was very sweet and knowledgeable and stayed well after closing to finish my nails. And they are perfect. Exactly what I wanted for a very reasonable price.I came from Morrisville and will make that trip just to see Elizabeth!

Ja
Review №65

This was my first time coming here my experience was absolutely amazing I love my nails they took their time and did an amazing job on my design definitely will be coming back

Br
Review №66

Highly recommend going here for any pedicures and manicures. They were super friendly and professional; very good first experience here. My sister and I wanted to celebrate she graduation and here we felt comfortable and relaxed. Plus our nails look great as they paid close attention to detail.

Su
Review №67

A friend and I went in on a random Sunday afternoon. I had a pedicure. The salon was so clean, they use new plastic liners for the tubs!! This sold me fronthe beginning. My technician was especially attentive to my cuticles and really cleaned them up. The owners are both amazing technicians also!! They took the time to talk to us and explain to us what the different processes were. I highly recommend this cool nail salon!!

Ed
Review №68

Elizabeth did an excellent job! I highly recommend her. She doesn’t just do nails, she does art on your nails. It was a great experience!! ❤️❤️👍🏽👍🏽

La
Review №69

BEST pedicure ever!!! I am from Northwest Ohio and Ive been doing some traveling to NC for medical treatments. Im extremely picky about my nail needs. My first pedicure with Alex blew my mind! I made sure to make another appointment when I came back to town 7 weeks later. The salon is extremely clean, modern, serene, comfortable and high class. From the moment you walk in you feel very welcome and taken care of until you leave. I loved that Alex remembered me from 7 weeks ago and even recalled why I was in town. Knowing that I will not be a forever client because Im not from here (even though I wish I could) she went above and beyond in my service. Best pedicure, massage and conversation! Thank you!

Br
Review №70

I have lived in Raleigh for over a year now. Until today, I had yet to find the perfect nail salon. Phoenix Nail Spa is absolutely amazing and the staff is so nice. I had Alex today and she did an awesome job. I highly recommend this place if you are looking for a place that cares about their customers and about their work and that also does a fabulous job. I will keep coming back here for sure!

Ca
Review №71

I highly recommend this place! Elizabeth is so amazing and always gives me exactly what I ask for! The environment is pretty calm, everyone is so nice and they play some great music! 10/10 would recommend to any and everyone needing any kind of nail service done!

Ke
Review №72

I brought my mom, brother and his girlfriend here for manicures and massage, and we had a relaxing and nice time. The atmosphere was chill and the staff was really sweet, as well as talented at nails. They took a lot of care with us to make sure we left feeling relaxed and looking good! It was around the holidays, so we came in kind of stressed, but left feeling great. They also worked hard to accommodate all of us simultaneously on short notice. I will definitely be back for a pedicure!

Me
Review №73

I had never been to Phoenix Nail Spa but the ratings were so good my bridesmaids and me decided to try them for my wedding since I really hadn’t found a good nail place before. They were absolutely amazing here! They were so nice and did such a great job and we had so much fun! Thanks for the great experience, we will definitely be back :)

Am
Review №74

I dropped in without an appointment for acrylic nails, and they were nice enough to accommodate me. Alex made extra sure that I got the shape and length I had in mind and they look great! The salon is clean and nicely decorated, and they offer you a beverage as well if you want one. I have been looking for a good nail place in North West Raleigh for a while now and will definitely come back.

Br
Review №75

Elizabeth is Ssssoooo DOPE! I love the fact that she’s truly an artist and is a perfectionist in her craft. Not to mention her work is high quality. I got my nails done in March...didn’t go back to her until the end of May due to the Covid-19 quarantine, and my nails lasted the ENTIRE time! Nothing chipped, nothing broken, no bling falling out. Everything was in place, just my nails were grown out. If you want good quality , fun nails DEFINITELY hit up Elizabeth at Phoenix Nail Spa! You’ll experience the difference and become hooked! ❤️

Sh
Review №76

By far the best nail tech in Raleigh! Elizabeth is very talented and sweet. Shes very attentive to what your wishes are and still puts her touch on it. The experience was relaxing, modern,(not stuffy like some shops are) and exciting to see her work. Ive found my nail artist! Many thanks Phoenix!

Br
Review №77

This is my favorite place to get my nails done. I live 50 minutes away but I will always go to them. Their customer service is outstanding and I always leave happy! They have plenty of colors to choose from and the vibe is really cozy. It is appointment only which is great because they’re true to the appointment and you won’t have to wait. As soon as you walk in and pick your color, they’re ready to complete your service.

La
Review №78

Elizabeth has been my nail tech since her days at another salon. She is the best in town! I appreciate that she does not do rush jobs. She takes her time and she perfects her art each and every time I’ve shown her a design I wanted. I just love her easy going, sweet personality.The pedicures are amazing, even down to the basic pedicure. My all time favorite is the Dreamer’s Destination pedicure. I always walk out feeling like I have a new pair of feet.Please be sure to adhere to their business policy. Schedule your appointment and provide them with the details they ask. It makes the process smoother for them and you!

La
Review №79

Everything was amazing I think I found a new home to get my nails done and the pedicures are to die for Great pedicures amazing designs quality nails love it

Su
Review №80

I have been looking for a nail salon! Location is awesome and love how intimate and personal the salon was. Sunny gave me the best pedicure that I have had in a long time. Highly recommend the relaxation pedicure! She was so friendly and did an amazing job on toes. I will definitely recommend to my friends and certainly be coming back to the salon!!!

LO
Review №81

The ladies that work here are so nice. I went there for the first time today and got exactly what I wanted. Elizabeth did my nails and she is the sweetest nail tech Ive ever met. She took her time and paid close attention to detail, which I appreciate so much. I cant tell you how many times Ive walked out of a nail salon and noticed uneven length or parts of my nails that didnt get painted. I will definitely be returning. Definitely make an appointment. They give each and every customer amazing service and do not rush through just because of walkins. Love it!!

Ma
Review №82

My first nail enhancements experience couldnt be better! Very talented nail tech. Alex is passionate about what she does and also cared about the details I asked for as a customer. I didnt feel like they wanted to rush me out of the place. The spa has a quiet and calm atmosphere because they only take appointments. It is also very clean. The staff are super friendly and dont mind having conversations. Overall, I would recommend this nail spa to my classmates and friends and I am definitely coming back again!

Je
Review №83

Hands down the BEST nail salon I have ever been to. Just moved from Florida and I am very picky when it comes to my nails...so I was worried about having to try out new places. Phoenix Nail Spa exceeded my expectations. Alex and Elizabeth are SO kind and funny. They pay so much attention to detail and take their time in order to ensure your money is being very well spent. Very genuine people who want nothing more than to give you outstanding service. No complaints whatsoever. Love them!

Ja
Review №84

This is my new nail spa!! Alex is AMAZING!! I’ve never had anyone take the time to make sure my nails were next to perfect and I truly appreciate her passion. She even had me step out of my comfort zone as far as polish. So happy I found this place.

Fr
Review №85

This spa and nail salon was AMAZING. great prices for extremely detailed and talented work. They take their time on each pedicure and massage as well as every single nail appointment. When you go in , you feel like youve made friends. Not like other nail salons where you are talked about in other languages or made to feel uncomfortable. They are genuinely people people. Such a great vibe and friendly setting.

Je
Review №86

Alex and Sunny are godsends. Ive been searching for a good nail salon in the Brier Creek area for years. Im so glad I found Phoenix and Im now a lifelong customer! Alex is downright hilarious and kept me entertained throughout my entire appointment and even gave me one of the most motivating pep talks ever. If youre ever looking for a great nail technician/therapist, Alex is the one. Sunny also did a great job working with my misshapen nails and made everything look even and lovely for my wedding!

ja
Review №87

Elizabeth is the best nail tech ever!! I’ve been going here for over a year she is so gentle and does her work very well. She is very efficient. The staff is expectional. Alex and Elizabeth are so caring and absolutely amazing! I recommend coming here they have the BEST service!

Me
Review №88

This is now my go to spot!!! I went to get dip nails today and they are perfect! The staff is knowledgeable, courteous and detail orientated. What I also love about them is they mostly do appointments because they want to make sure that youre not waiting nor being rushed. When you walk in most salons they tell you itll be a 5 minute wait...an hour later youre finally being taken care of, then if theyre busy they do a rush job. With Phoenix they ask specifically what you want and book a slot for that specific time. They have so many different services and they really take the time to make sure you walk out happy. I love the decor also, its a Tim Burton theme which is a nice change from other salons. I have been to over 15 different salons in the triangle area and this is by far my favorite place. The owner is kind and helpful, she wants you to enjoy your stay and walk out relaxed and happy. It doesnt hurt that you can enjoy a complimentary glass of wine while your there ;-).... give this place a chance and you wont go anywhere else.

Je
Review №89

I would Love to shot out Alex for her awesome work in my fingernails. Awesome work awesome personality great listener she is definitely 💯. Also i would love to shot out Tiffany on my amazing pedicure her work is definitely 💯. If you want quality work a good environment awesome customer service this is the place to go. I traveled from garner and it was all worth it. I will definitely see y’all in two weeks..💯💯💯💯

Sh
Review №90

Had an appointment 3 weeks ago, and going back tomorrow. I waited to write my review to see how my nails would do. Elizabeth is awesome at what she does, she cares a lot about her work and making you happy! My nails looked fantastic from day 1 to now and except for the grow out I could definitely go longer than the 3 weeks! I’m super excited to go back

Ja
Review №91

First time experience, but left happy. The staff was really friendly and nice. For a pedicure you get to sit in a nice massage chair and you get a drink. As you soak your feet in the blue water, they scrap away any callousness, cut and shape your nails and massage both your feet and legs. Only bad thing which isnt even their fault is just the parking. But even that wasnt too bad.

An
Review №92

I am so glad I found this nail salon! Everyone makes you feel so welcomed! Elizabeth did my full set and she does an amazing job. She is very detailed and takes her time to do it right. I am truly amazed at what she can do. Her nail art is amazing!

Ab
Review №93

Awesome, awesome, awesome experience. I got my nails and toes done and they look fantastic. Everyone is friendly, professional and very good at what they do. They take their time and make you feel comfortable and at home. I will definitely be returning for all my nail needs!

Am
Review №94

What a delightful spa! Ive never experienced such kindness and service as I received recently!!! Ivy is highly skilled and so very patient and I appreciate it. See you all again soon!

Ka
Review №95

Went to Phoenix Nail Spa for the first time today and was more than pleased with my experience!! Alex crafted my nails beautifully all while educating me about the benefits of the products I chose. She was a great conversationalist and offered me a beverage. One of the things I enjoyed the most is that I was offered enhancements/designs:etc, but did not feel pressured to have to add them to my service. Many times at a nail salon they badger you to get the “extras”. It was refreshing to be offered, but not be asked multiple times even after telling them I wasn’t interested! The salon is esthetically pleasing and they seem to genuinely care about your experience! Definitely give them a try. I know I’ll be going back!!!

In
Review №96

I went to Phoenix Nail Spa today as a first time customer to get a full set and had a great experience! I texted the number indicated on their Instagram page and sent pictures of the shape and length I wanted as well as the design. Some may think this is a lot of information to give prior to an appointment, but they use that information to estimate how long your service will take so you or other customers are not inconvenienced. They were very quick to reply to my text message and I had an appointment scheduled very quickly. My appointment was today and they were a few minutes early! Never had anyone take me on time. She confirmed what I wanted and proceeded to work on my nails. She didn’t stop nor was she talking on the phone. She made conversation with me which was very professional! My nails came out amazing and I will be going back!

Ne
Review №97

I have been living in Raleigh for a while and never could find anyone to do my nails the way I like. I came across this salon and Elizabeth is AWESOME! She really cares about her work and makes sure your happy with the service. I will definitely go back and this will be my new nail salon home.

St
Review №98

Best nail salon... EVER! Actually care about you and your nails . Extremely talented with nail art. Very relaxing environment . Elizabeth did my nails and I could not be happier.

Ka
Review №99

Best experience ever getting my nails done! Pedi was so comfortable and neatly done and everyone that works there is so sweet. This is the absolute most clean and professional place I have ever been. Professionally business minded and professional customer service.

Re
Review №100

This by far is the best nail spa I have ever been to. My nail technician Elizabeth took her time and I was there an hour past the closing time because she was so attentive and detailed with my nails!!!! I came in as a walk-in with my daughter and we were very happy with the results!!! WILL BE RETURNING!!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:5910 Duraleigh Rd, Raleigh, NC 27612, United States
  • Site:http://phoenixnailspa17.com/
  • Phone:+1 984-232-0338
Categories
  • Nail salon
  • Acrylic store
  • Foot care
  • Massage spa
  • Reflexologist
  • Spa
Working hours
  • Monday:10am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible toilet:No
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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