I can not tell you how awesome transitions is. Everything about my mom’s short stay here was exceptionally kind, peaceful & comforting. The staff here welcomed my family warmly and helped us through her passing. Our nurse Lisa and her helper were angels of compassion for us. There are no words for our feelings of what a great establishment this is!

The care given to Bonnie O was exceptional and we can not thank the staff enough for all that they did. They went above and beyond to make sure we understood everything that was going on with not only her care but with her transition process. She seemed comfortable especially her last hours, each and every one of the staff were very friendly and caring. Thank you for taking such good care of all of us!

This organization is top notch period. Very knowledgeable experienced caring staff that covers every concern. Can not say it enough absolutely outstanding. 6 stars

What awesome people to help you in one of the hardest times of life. My father spent 7 days here before going to heaven. The staff was very friendly and attentive. They did everything possible for my father. Thank you for your kindness and help with our father. We will be sending a yearly donation.

Wonderful place for someone in our situation. Terrific Angelic nursing staff that bends over backwards absolutely for any purpose. I truly cannot say enough about the Angels at work here. God bless and keep everyone of youForever in Your Debt,Benjamin F. Grady iV and Family

Our father spent his final days at Transitions Lifecare facility in Raleigh. The staff, from janitorial to physician, were of the highest caliber. The care was unparalleled to any medical facitlity. They treat you and the patient with diginity and respect from beginning to end. Thank you!

Throughout my father’s passing the Transitions team was incredibly supportive and helpful. Losing a family member is one of the hardest things you can go through and the staff at Transitions treat the entire family with compassion. His nurse Suzanne formed a special bond with my father and did a great job explaining and preparing our family for how to help comfort him during his final days.

My mother spent her last days there . Cant say enough good about them , very attentive and caring . Nice atmosphere clean. Thanks to everyone there.

They are a great company The people that work there they are awesome They comfort the patient and family when you call them they call you back with in 10 minutes I would recommend them to everybody

My grandmother just passed away yesterday morning. Although she wasn’t even there for 24 hours, my father, grandfather, and I were so impressed with the compassion that was displayed by the faculty at Transitions LifeCare. They are angels and I highly recommend them.

Everyone at Transitions was wonderful and caring. They were all quick and attentive to Michelle’s needs. The nurses who helped were Jeff, Heather,Kathryn and especially Lexie,gave her excellent attention. Denise and crystal were great aides . Annie, social worker, was a very pleasant, helpful and understanding person. What a great asset this team is. The facility is as good as it could get, immaculate too.Thanks for everything thru a tough time.Jim O

For the short amount of time hearing from Transitions, I have great respect and admiration for them. Everyone I spoke with or got a message from was kind, encouraging and thoughtful.

I have to thank the nurses and staff for the care, and patience they provided for our family. They helped us through a very difficult time.

My husband received care at home and his last 2 weeks were spent at The William M. Dunlap Center for Caring. The staff and volunteers were phenomenal, always spoke with respect even after he was no longer alert. Always concerned if they could get us (family) anything. Always willing to give a hug...

I’ve been going here for several months for grief counseling. The outdoor area is so beautiful, peaceful and serene. The staff is very caring and does a great job at providing quality support. They seem to genuinely care.

There’s nothing negative about this place! I could fill up pages and pages to write nothing but good things about the staff, the facility, and the volunteers who devote there love and care here. My mother was here 14 months ago and this week my father is dying. The workers here are angels. They not only take care of the patient, clean them, keep them comfortable, and love them, but they also take care of us. They constantly ask us if we need anything and even if we don’t, they provide a listening ear and moral support. Today, volunteers from a local church brought lunch for everybody. It is a relief to know that even if our dad can’t spend his last days at home, he is treated like family here. They treat the patients and families with dignity and respect and there’s nothing more that we can ask. We appreciate their loving care and God bless them. We don’t know what we would’ve done if we didn’t have this care. THANK YOU THANK YOU THANK YOU from the bottom of our hearts, we love you.

I am shocked at some of the reviews that aren’t very good. I would give this place more stars if I could. My mother just passed away and she received the most amazing care I could have asked for. The staff was incredible and it was the most beautiful experience of my life and my mother would have approved...

I am very grateful to Transitions for the compassion and great care that they provided my uncle in hospice at our home. In fact, they showed compassion for my whole family. The entire team was warm, professional, compassionate and very capable. They never let us down, not once. Whenever I needed help from anybody at Transitions, they were here within minutes and solved the issues. Thank you each and every one of you at Transitions who helped us through this very difficult time and who were so kind to my uncle and helped make his journey as pain free as possible. I felt that every one of you cared about my uncles comfort as much as I did even though you had not known him before this sad time. Thank you again.

When you find out that your loved one is about to transition and you frantically look for the best help, TRANSITIONS LifeCare is the place to go. Transitions guided me through the process with support that was supreme. They took care of some of my husband’s needs that I hadnt thought of yet. They gave me, the caregiver, as much support as they did to my husband. They taught me how to care for him physically, and taught me how to care for me mentally. They encouraged me to prepare for the inevitable, which I reluctantly did. When he transitioned, I was so grateful that I had prepared, that the only thing left was to mourn. Thank you for helping to get me through a very difficult time.

The Transitions nurses were wonderful in caring for my mother during the last few weeks of her life. They seamlessly arranged for all of the equipment vendors (hospital bed, oxygen, etc.) and medications. We were particularly impressed with nurse Amy, who visited when we called with a concern near midnight. She was compassionate and sensitive with our mother; taught us the best ways to administer medication, when to do so, and how to interpret our mothers sounds and movements when she could no longer speak; and knew exactly which pharmacies in the area would be open and could fill prescriptions at that time of night. The nurses delivered whatever we requested, and the service was responsive and kind. We are so grateful for their assistance and support.

Words cannot describe how thankful I am to the whole staff at Trasistions. The care and love that they have showed my family in this hard time was unexpected and should be praised at the highest of levels. They made our loved ones passing much more bearable as we navigated through these difficult times. Bless all their hearts and thank goodness for the kind hearted staff for their hard and caring work.

I still remember the night(February 13th 2019) my dad was passing away. My mom and myself did not know what to do. I called Transition LifeCare after hours and they were so helpful and thoughtful. God bless them. Thank you Denise.

I can’t say enough about how amazing this place truly is. The elderly lady I was caring for was put on in home hospice. They came out and supplied us with all the equipment that was needed. Then her health started to decline and was taken to the hospice home. The nurses (lakeshia, Cindy, Mike, Jamie), nurse practitioner and social workers were all amazing and attentive to the needs of the patient and family. Any time I would call for an update they would always be straight forward even if it was sad news. After she passed they lined they wall as honor guard as she was take out of the building. I would recommend this place to people for themselves or a loved one.

This is a very nice Hospice care facility. Focused on end of life care, dignity and providing a positive environment for family, Transitions is providing a valuable service to the community.

The entire organization we dealt with wasCompassionate and professional. Angels all of them. Thanks so much, Transitions.

My husband got wonderful care. We would not been able to keep him without them. I never called, either day or night, that I didnt get a call back within 20 minutes and if I didnt feel comfortable they were out to the house within a half hour.The nurse treats my husband with the greatest respect and care. Thank you Transition for making his last weeks so much more comfortable

We just experienced the care provided by Transitions folks with a family member who recently passed away. Not only was the care compassionate, but the staff members clearly listened and were also alert. This alertness extended to a careful checking of medications. Our family has seen various hospice providers in action and what we saw was excellent.

My father’s stay at this facility wasn’t long but all I can say are great things. I want to thank the nurse and her staff who received my father that Friday night when he was transferred from UNC Hospital as well the Sunday night nurse for having that special characteristic that make us humans which is having and compassion.

What a wonderful organization. Professional and compassionate experts in our field. Highly recommend the folks at Transitions.

Incredible, caring, special people. My father was there for his last few days and even that he wasnt conscious they treated him exceptionally. They were also very patient and compassionate with me and my family during that difficult time. Even several weeks later they have called to check on MY well being! I cant sufficiently express my gratitude at the staff yhere. They could not have been any better.

I agree the negative reviews dont make any sense. Hospice is partly funded by charity and they expect that family members take the bulk of the burden of taking care of your loved ones because that is what familys are supposed to do. Its hard work but very humbling.My father spent his final moments at hospice (passed away yesterday) and they treated him with more respect and dignity than anyone else ever have in his life. They made sure he in no pain and the staff was incredibly responsive and caring. Im forever in their debt.

My mother passed away on Nov. 5 of this year., 2014 She was transferred to Transitions Life Care six days earlier. They were amazing. When she arrived, she was semi conscious with bouts of agitation. They would hold her head in their hands and reassure her that she was safe and would be kept comfortable. For six days, they turned her regularly, washed her face and hair, cleaned her up, and made sure she was not suffering more than necessary. The room was beautiful and had places for us to rest, work, talk and just be with her. With a patio and doors outside, we could walk around the area and keep track of life as it proceeded outside. When she passed, they treated her with the dignity as they had done while she was alive and supported the family in our grief. I will be forever grateful to the staff and establishment. I know where my charitable contributions are going this year.

I cant thank them enough for the care, concern, the respect they showed my mother and our family. Top notch group. I will forever be grateful. They are Angels for sure.

Very happy with the professionalism, caring and ability of every single person I came in contact with here during my dads final days.

Amazing and kind people

My husband received hospice care at home from Transitions Lifecare. Everyone who came into my home to care for him was kind, gentle and caring. They not only cared for my husband but for me (emotionally)as well. They were available to me by phone 24/7. When my husband passed away I called and a nurse was in my home within 10 minutes to help. She took care of everything that needed to be done so I could stay with my husband and say goodbye. I cannot say enough good things about the people at Transitions LifeCare.

The home health nurse and CNA were a blessing. They helped me learn how to care for my mother and were professional and caring to her always.

This is a wonderful place they helped me so much from the time my husband came home from the hospital until the day he passed and they are still helping me now. Love the nurses and all the staff

My experience with a loved one in an Assisted Living facility...First time around with Transitions was good as Mom became stable and was discharged. The final time was horrible. The nurse did not order all of the “ comfort” medications that were supposed to be in place and desperately needed the last 14 hours of her life. Thankfully she had one med on board that had been prescribed by her doctor. When the needed drug finally came in, it was given and my sweet Mom was able to settle and she passed 2 hours later. Mothers hospice nurse left mid morning and never returned. After mom passed right before midnight another hospice nurse came in to pronounce her time of death. Cold and un-compassionate, just sat in the chair filling out forms on her laptop, never even walked over to moms body, never had an ounce of concern for the family, barely talked to us. A week later, no word from the Chaplin or nurse to offer condolences only the social worker called to see how I was doing. Inexcusable, horrible experience. Im heartbroken for my mom about it.

Wow - I am amazed at that really negative review. My husband received care both at home and in the facility and I have nothing but the utmost gratitude and respect for the staff. They were truly a godsend and I dont know how they could have done any more.

We were able to keep my parents at home for over a year with the assistance of loving caregivers and the caring and supportive nurses and other staff of Transitions. It was always their wishes to pass at home and they did. Almost 2 weeks to the day after being married for 74 years.

Prior to engaging Transitions for my fathers end of life care, I had no idea what to expect. The difference they made to out familys experience was nothing short of incredible. The intake team was incredibly compassionate and knowledgeable, striking just the right tone. Our nurse was amazing, providing every resource possible (e.g. making medicine available by suppository when he couldnt swallow, putting in an order for a hospital bed that would have arrived same day), but also respecting our wishes when we decided we wouldnt subject him to suppositories and instead manage seizures with a different approach that they readily facilitated. They allowed us to focus on making my dad comfortable and had knowledgable staff on hand 24/7 if we had questions. When the end came for my father, the RN took care of everything. She was a very pleasant presence during such a hard time and allowed us to focus solely on processing our loss and working through it as a family. I cannot say enough positive things about our experience. If you have a loved one who is in their final months of life, I encourage you to reach out to Transitions. The call was hard, but everything after that made the process so, so much easier. What an amazing organization! I cant imagine doing it myself, but the staff that we interacted with at Transitions are a testament to the fact that there are genuinely amazing people who have decided to devote their lives to helping those coming to the end of theirs have final days marked with comfort, dignity, and compassion.

Transitions worked with our family in the beginning of our Mom’s illness. Our Mother died in February 2019. But at the end they all bailed out. They told us for years how Transitions staff would comfort our whole family and be with us until the end and even after Mom’s death, giving us counseling and comforting our grief. None of this happened at the end of life of our Mom. Nothing!!! Transitions staff walked out the door in the early hours while our Mom was in the horrid throws of dying. When family members began arriving, they all asked where is the Transitions hospice staff?? The total neglect of Transitions Hospice is disgraceful and disgusting!!

If I could give less then one star I would. I have had a horrible experience with this place. No response on evening or weekends or when things are the worst and you need to find out why your loved one is hallucinating and cant not urinate after they made him take water pills that morning. However if the family is not right on the phone or traveling 750 miles every time they dont want to deal with what they are being paid to d, They turn irate and very judgemental. They flat out told me I should move my father up to facility near me and the sooner the better. They have threatened to put my father in a nursing home, which he does not want, if I did not get there and stay with him and make him put his feet up, sleep in his bed, and take his medication. I could go on with dozens more horrible things they have said about my father or myself. It is just Shameful.... I would never recommend this place to anyone. I think if your loved one is in hospice a few days you will love this place but any hospice care beyond that and they really dont want to be helpful.

THE PEOPLE OF TRANSITIONS LIFE CARE WERE THERE FOR DAD ALMOST 4 YEARS AGO, PRIOR TO HIS PASSING. THEY AGAIN REPEATED THEIR EXPRESSIONS KINDNESS, CARING AND LOVE AS THEY WERE AGAIN THERE FOR MOM LAST WEEK AS SHWE LEFT US TO BE WITH DAD. THANK YOU EVERYONE AT HOSPICE FOR ALL THAT YOU DID TO HELP THE ENTIRE FAMILY. YOU TAUGHT US HOW TO GIVE BOTH OF OUR PARENTS THE BIGGEST GIFT OF ALL; A DIGNIFIED PEACEFUL PASSING! YOU ALL ARE TRULY WONDERFUL AND PASSIONATE PEOPLE!THE FAMILY OF VIRGILIO AND ANNA LUCIANI

My Daddy signed up with Transitions at the end of July as we found out his time was growing short. We had a few issues in the beginning with over medicating and not listening to the familys wishes and advice but we got those issues corrected and were blessed with 3 more weeks than what Transitions had expected. Our true blessing was our CNA Jessica McClain. She was truly an angel sent from above to help us through the hardest thing weve ever faced!!! She was the main reason we stayed with Transitions once we had encountered some other issues. She was so loving and caring with my Daddy. She always took the time to check on us as well and offer any advice or just a hug if we needed it to get through the day. Jessica will always hold a special place in our hearts. All in all were glad Transitions was with us through this journey. Were blessed we had Daddy at home and we able to make the most of his last weeks.

My Mother died at Transitions after just a short 2 1/2 day stay, but in that time, we were treated like family. We were given space when we needed it, we were loved on and consoled when we needed that. We were given information about my Mom. Every time they came in to treat my Mom, whether it was to turn her or give her meds, they spoke to her and told her what they were doing. She was totally uncommunicative, but they told us that her hearing would be the very last thing to go. This was not something we had ever dealt with, but they do this all the time, and they were able to navigate the unknown for us. They put us on their backs and carried us and my Mother through the dark and then into the Light. I cant recommend them highly enough.

This Hospice helped me with grief counseling after the death of my father. The individual counseling and the group counseling with people who had the same type of loss (a parent), was so very helpful. After a year, I returned to volunteer in the Hospice House. I have volunteered for about 3 years. Besides working desk, I also do “ Vigil”, where volunteers sit with someone around the clock, so that no one dies alone. There are so many more positive things I could say about the people who work here, and the organization, which is a total “not for profit” organization. As far as critics, I can say that the people who do this type of work have chosen to work in a field that few would chose to serve. They are not perfect, but they sure do try.

Nurse Donnie Bledsoe is very unprofessional and emotionally unstable. God have pity on you if you fall under his care. Hes burned out and needs not be taking care of the terminally ill

The facility and the staff are top notch. We were grateful to have them through a difficult time.

I am considering working or volunteering here. Can anyone share their experience working here to give a better idea what its like?

Horrible care. My father signed up for transitions hospice and the care was awful. They disregarded all of the families wishes and refused to treat simple infections-saying he was going to die anyway. They are almost impossible to reach after hours or on weekends. The staff spoke negatively about the family members, including me, when we tried to get care for our father. On his last day, they were nowhere to be found-telling my 84 year old mother Just call us when he is dead. If you love your family member, find a different hospice.

On one occasion the aide commented on how many pads my mother was using. Needless to say I no longer accepted any supplies from Hospice. It had to be an extreme emergency where I could not get someone to sit with mama for me to run to the store for me to even ask for a box of gloves and I never again asked for any pads. Nor did the Aid assist me with my mama either, as she explained it to me the dementia patients are like babies and you have to treat them like babies. Well, no they are not babies and you will not treat my mama like a baby. Would you treat a cancer patient like a baby? Everyone should be spoken to with kindness and respect and like an adult, just because someone says huh does not mean they cannot hear and you should holler in their hear.

My father has just been released from care with this organization and I cant say enough negative things about transitions. They basically signed my life over to take care of my father without my permission. The social worker Denise did this without my Consent over a week ago now. I am visiting my father who is ill from California and can only take so much time off to help unfortunately. All these people do is dump pills and medicines at you and expect you to do everything yourself! This type of behavior is insane and should be illegal. Im not a licensed medical professional. I highly suggest you dont let your loved one get care from these people.

MY FAMILY HAD A WONDERFUL EXPERIENCE WITH TRANSITIONS LIFECARE! From the beginning consultation with Marilee to my fathers passing, Transitions provided excellent service and care to my father. Transitions listened to what my family wanted, did not pressure us and carried out our wishes. The team shared what they could do if allowed and did not do anything they werent asked to do. A hospital bed for my fathers comfort was brought to my home along with other equipment and medications. All equipment use was explained and why and how to use medications. When my dad came home, the staff--admission team-Tina G and Jeanne K, nurse-Heidi C, social worker-Jenny J and chaplain-Zaida R came immediately and made sure everything was in place. They answered EVERY question/concern I had. I had everyones contact numbers if I needed them and was encouraged to call any time I needed them. Upon my fathers passing they did everything they said they would do quickly and efficiently. They did not rush me, again the team came to my home and provided excellent service. My experience with was Transitions was TOP OF THE LINE! Thank you to the Transitions Team that served the Lockley Family! Keep up the great work.

When my mother was at Wake Med, Dr from Transitions came to visit just about every afternoon. I recall him telling me either he or other Drs from Transitions would make rounds and visit my mother. This Dr wanted my mom. From May to September, no Drs ever came to make rounds. A nurse would visit 2x per week, but her duty was very light... taking heart rate, blood pressure, etc. Beyond that this nurse had no clue. Im sure the same Dr was at Wake Med everyday from May thru September trying to sell to other patients.

Overall experience is good but Ive been disappointed when the nurse says she will follow up on a given day and I wait, but hear nothing. This has happened several times.

Death by numbers, corporate margins in play