user
Raleigh Electric Company
521 Uwharrie Ct Unit F, Raleigh, NC 27606, United States
Appearance

Comments
Wi
Review №1

Raleigh Electric was professional and hospitable from first contact. For me, that began with an email exchange with Hannah, who promptly answered my questions and provided an accurate, fair estimate. We proceeded to schedule my appointment by email, which was my preference.Giles arrived on-time to resolve my needs with quality and swiftness. His gregarious demeanor was a nice bonus.Having recently returned to North Carolina due to Covid, Im grateful to find a dependable resource for electrical needs in my new home.

Ke
Review №2

Working with Raleigh Electric was smooth. I was able to get an appointment quickly and Giles came out and was professional and friendly. We have an old house and he was not phased by our cellar/crawl space and very old pannel. He diagnosed the cause of our outlets (old, no longer tripping breaker). He cleaned up some wiring in our box and replaced the old (likely 30+ years) breakers for us. We discussed the merrits and potential hazards of a full pannel and decied to stick with the easy and less mess fix for now. I will call Raleigh Electric for any future needs.

Na
Review №3

Wonderful service all the way around! I met Brandon Fuller at Lowes. He was very kind and helpful when I was picking out light switches. When I called his company regarding replacement of a bad breaker, the assistant who answered the call was helpful and nice! I got an appointment within 48 hours. The tech was fantastic! He replaced the breaker as well as a suspect outlet he found. I definitely recommend this Company!

Ch
Review №4

Raleigh Electric was great. They came straight away to give us a quote, they got us on the schedule for the repair so quickly, and repaired our companys sign in no time at all. Ethan was so polite and professional! We will most certainly use them again!! Thanks Ethan!!!

Li
Review №5

What comes to mind when I think about my experience with Raleigh Electric is good old fashioned customer service. They were professional, polite, and knowledgeable. They explained the issue in a way I could understand and fixed the problem for a fair price. I particularly appreciated the responsiveness and communication from Hannah. She responded to all my questions very quickly and the jobs were scheduled in a timely manner. 10/10, would highly recommend Raleigh Electric.

Ka
Review №6

Summary: They were amazing, did a great job, answered all questions of follow-up concerns, and better priced than other electricians. I would highly recommend them for any electrical job. 100%!!Con: If they need access through your drywall/sheet rock, you will need to get someone else to repair this because they do not. Though this might be typical of electric companies so its not really a con, just more of an FYI.Long story: My husband and I recently purchased our first home and during the inspection our electrical was flagged. Raleigh Electrical company came out and gave a free estimate of what would have to be done which allowed us to ask the seller for those repairs. The electrical system was very outdated and the panel was an old one marked as a fire hazard, so our panel had to be replaced, relocated, as well as we needed an upgrade from 60 amp to 200 amp. They quoted us half the price of another electrical company (whom might I add told me they couldnt go into detail of what they would do since I didnt own the house yet?? very sketch) and when they came to do the walkthrough they were able to explain to me everything they would need to do which made me feel so much more comfortable in working with them already.They were able to schedule us immediately after purchasing our home so the electricity would be working and safe for us prior to moving in, and they were finished in only two days! When a couple outlets didnt work they came back and found that some of the breakers were just off. They were so responsive and Jessie (the main electrician) was so nice and did such a neat and good job moving everything. Giles was the electrician they sent to check the plugs and he was super friendly and nice, he explained to me more about the system and ways I can trouble shoot in the future which I love because Id rather be taught and informed than always have to ask for help.We enjoyed working with them so much we asked for an additional quote for getting can lights installed in our kitchen. Eric came back out to give the quote and also explained the breakdown of everything and placement for lights. Jeff was the electrician who came to install my lights and he was also very nice and he walked through everything I wanted and placement of lights. He checked with me on the lights the whole way though and Ethan (another electrician) came to help on the second day and fixed some GFC outlets that were being tripped randomly (not their fault something prior). There was a slight misunderstanding about the switches at the end but Eric called to check with me after everything was finished and made sure we were 100% satisfied at the end which I really really appreciated.My husband and I plan to do more light work on our basement in the future and we definitely use them again as well as recommend them to EVERYONE! Seriously cannot go wrong. I feel like we met almost everyone on their team and I cant say anything bad about them really, theyre all amazing and so nice. Oh also conversing with Hannah (and one other women I believe) who manage their billing and schedule they were always so so nice and quick to respond or get back to me.I also have two dogs and a cat and was home by myself every time they came. to do work. They were all great with my pets and Giles even helped me catch my cat when she escaped (again we had just moved). I was so panicked and I cant thank him enough. I never felt unsafe and I think that says a lot for women who are worried about being alone with strangers.

No
Review №7

On time, decent prices, very accommodating crew.. Id hire them again in a minute

Al
Review №8

Josh and Giles did an amazing job installing a light in our stairwell and redoing some wiring in our guest room. They were on time, extremely polite and did an excellent job. We had a few obstacles and they found great solutions to all of them.

Mi
Review №9

Outstanding customer service! Service techs and company management are very professional and customer oriented! They installed a 30 amp RV plug, breaker box, and 2 outside lights. Excellent workmanship! Followed up to ensure we were happy and satisfied with the work and installation. Highly recommend them for any and all electrical work!!!

Kr
Review №10

I would highly recommend Raleigh Electric for any/all of your electrical needs. Their service and attention to details is like no other. I recently had an electrical issue surface and Brandon had me on his schedule in no time. He quickly determined the issue and it was resolved within hours. Thank you Raleigh Electric!

Jo
Review №11

Professional work and service at a great price! All of the electricians know their stuff and they work hard to get your work completed quickly. Would highly recommend!

Ke
Review №12

I rarely post reviews, but Raleigh Electric was exceptional. They replaced my entire electric panel. They were always on-time, courteous and made sure I felt comfortable with everything they were doing each step of the way. Their rate was cheaper that other quotes I had gotten. And the job ended up being more complicated than they thought, as happens sometimes with projects. They honored their original quote- and voluntarily stayed until well past 8 pm on a Friday night to make sure I was all set. Mind you- they just did all this. I didnt have to ask. Truly outstanding and exceptional. This is the only time I have ever felt happy to pay the electrician!

Da
Review №13

Excellent, Smart, Honest. Called multiple electricians looking for a solution to my problem. Reached Raleigh Electric Company who provided fantastic advice, very honest, told me exactly what I need to do, and the kind of electrician I need to locate to help resolve my problem. Its nice to know there are good, honest businessmen out there like this company.

Jo
Review №14

Fantastic electricians! I went from knowing nothing about electrical to feeling decently educated. Brandon Fuller explained the entire process to me and their team of skilled electricians did excellent work. Thank you, thank you, thank you!

Ja
Review №15

I have had this company do work for me once for my home and once for my business. Both times I have had a great experience. I was selling my home and needed to have some work done quickly. Knowing that my job was time sensitive, they came out the same day on short notice, and gave me multiple solutions, clearly explained, with absolute honesty. I felt totally comfortable with what they did.For work I was explained about the benefits that I would get upgrading to LED light fixtures.You wont be disappointed by the professionalism of this company.

Re
Review №16

Brandon and his team are excellent! He and his grandfather came out to see the issues and gave me a quote quickly. I was able to secure an appointment shortly after. The guys showed up on time, worked quickly and cleanly. I couldnt be happier with their work. My family will use them again for future electrical needs.

Ca
Review №17

Brandon is the type of business owner that will go above and beyond to help his clients. He really puts the clients needs first and is willing to go the extra mile to do the right thing.

Ke
Review №18

I own a small business. The quality and cost of electrical work done at my facility is of critical importance to me, my employees and my business. Brandon and Ron of Raleigh Electric Co., a local Raleigh business thats been around for decades consulted with me on my requirements. I was impressed with how carefully and thoughtfully they evaluated multiple options to solve my problem. Rather than going for the most expensive option, they proposed reuse of an existing unused conduit in my facility. At install time, Ethan and Tom arrived promptly and completed the work professionally and cheerfully. They cleaned up their mess and communication was superb throughout the process. They completed the job at a price lower than what was quoted! I find this whole experience representative of a high integrity, honest, customer focused company. This is the kind of company I want working for/with me.

Ni
Review №19

Raleigh Electric is the only electrical company I will EVER use. I unfortunately was without power for over 12 hours yesterday starting at 2am. Brandon and Eric came out first thing in the morning and were able to diagnose the issue and give me a free quote in record time. They were able to have Ethan (the tech) out only a few hours later to get everything fixed and get my house re-energized all within less than 6 hours of their initial visit that morning. Everyone was extremely pleasurable to deal with, from Brandon to Eric to Hannah to Ethan. They way they conduct themselves and represent their business makes me want to quit my job and work for them. I honestly can not say enough amazing things about this company and will recommend them to anyone and everyone who is having ANY sort of electrical issues within their home.

Am
Review №20

I am a landscape designer and project manager with Garden Environments and Raleigh Electric is quickly becoming our go-to electrician for any electrical needs we have for our clients. Their customer service is leaps and bounds above others and they are timely, courteous and easy to work with. Having their level of professionalism has only made us look even better in the eyes of our clients!

La
Review №21

Called these guys out for residential and commercial work. Quick, prompt, courteous and a great experience.

As
Review №22

After a security scare at my house, I purchased a Nest surveillance camera, and Raleigh Electric Co was recommended as a local installer. I submitted a few quote requests, not really expecting much of a response. Within 2 hours, Brandon not only contacted me, but also worked with their busy schedule to fit me in the following morning (by the way - no other company called me back). Brandon and Ethan showed up right on time, and they were absolutely fantastic. Due to the age of my house, they had to install an exterior outlet, and then got the Nest up in no time. While there, they also installed a tricky light fixture in the foyer and helped replace a bulb in a troublesome light fixture upstairs. They walked me through every single step, and more than exceeded my expectations. For any help I need in the future - these will be the guys I call every single time.

Ad
Review №23

Giles was great!!

Information
64 Photos
23 Comments
5 Rating
  • Address:521 Uwharrie Ct Unit F, Raleigh, NC 27606, United States
  • Site:http://www.raleighelectriccompany.com/
  • Phone:+1 919-825-1763
Categories
  • Electrician
  • Home automation company
  • Repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Similar organizations