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Southern Dermatology and Skin Cancer Center
4201 Lake Boone Trail #200, Raleigh, NC 27607, United States
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Al
Review №1

The actual treatment I had at this facility was good, I was treated well by the front desk staff, my provider, and the medical tech. I have gone 3 times with no complaints. But my issue is I can’t get another appointment, I have called daily for a week to try and schedule an appointment, have left messages, and no one will answer the phone. It’s almost like they only want you to be able to schedule in person after your last appointment. Based on reading reviews that seems to be a consistent problem, at this point I may have to try and go in person to just make and appointment!

Sc
Review №2

Everything was on time, very professional at all levels. All my questions answered without hesitation. Treatments were excellent.

As
Review №3

The only good thing I can say right now was very quick service. I was only gone for work an hour-- including my 12 minute drive each way.However I had to turn to Google for aftercare treatment for the procedure I received, because the doctor was quick to leave the room once the procedure was completed. This makes me a bit nervous because I could tell she was rushing to get to her next patient, I just hope she didnt scar my face and rush the procedure itself. I guess time will tell. Ive put off getting this done because Ive been nervous about scarring and being rushed out of the office without really being told how to appropriately take care of the area to avoid scarring on my face didnt help :)I also have no idea when the biopsy will be completed/when Ill get my results. Guess Ill get them when I get them.I do love the quickness-- but I wish I could feel more confident in aftercare/healing. Thank goodness for Google I guess.

Ly
Review №4

My provider and her assistant were great! Listened to my concerns. Took care of my problem. Good post visit instructions. The visit was quick and easy! Thank you!

Dy
Review №5

Im very happy with Southern Dermatology. It was clean, efficient, and orderly. My appointment was at 3pm and I was out by 3:15. All my questions were answered to my satisfaction and I would recommend them to anyone.

Ba
Review №6

We changed to Southern Dermatology when my husband called our previous one for an appointment for a very bad itching rash. They had an appointment for the next week until they realized we are on Medicare. Then they said it would be 4 months. We found Southern and I am so glad. They are attentive and caring and we were never happier. I have had several procedures and it has always gone well. I highly recommend this practice.

Ne
Review №7

Very welcoming staff and doctors (Briley). They run a very efficient, timely office. Treat you as a person, not a number. They listen and respond to the patients concerns. Highly recommend this practice.

S.
Review №8

I havent actually visited the place. I was attempting to schedule a new patient appointment. I called (multiple times on 7/26/21) throughout the day and NO ONE ANSWERED THE PHONE - EVER. I literally called every 30 minutes. After three minutes of listening to music play, voicing services came on. I decided to take my search elsewhere. I do not want a physician I cant reach on the phone.

Pr
Review №9

Outstanding medical personnel, great facility, but for me (and my inadequate insurance plan) a bit costly. My deductible and cost for a visit was extraordinarily expensive.

An
Review №10

I really enjoy the Doctor I see, however, I have a very difficult time connecting through via the phone to schedule an appointment. once getting through all is well!

to
Review №11

Very pleased with all aspects of the Southern Dermatology practice. The online preregistration was easy to use and the reception technicianthanked me for completing before I arrived. The Drs assistant was friendly and efficientDr. Briley arrived in a few minutes and diagnosed my condition and suggested three options. I chose one and went to checkout where we scheduled my appointment. The office and exam rooms are modern and clean. Great visit.

Sh
Review №12

Love this place!! No waiting three months to get an appointment. I feel they feel my time is valuable too!!

메루
Review №13

After the whole song and dance of cycling through various providers in attempts to find just the right fit, Southern Dermatology was my light at the end of the tunnel! Even if it is an hour and a half drive for me, I have no doubt found my dermatologist home for the foreseeable future. From the receptionist to the wonderful Dr. Boyse, to check out I was so very relieved to find such a wonderful experience! Thank you!!

We
Review №14

Very efficient, filled out my forms from website and was seen by the Doctor within 6 minutes of arriving. Very pleased with visit.

Al
Review №15

The office space was beautiful and spotless. Dr. Briley and her staff were kind and very efficient. My appointment took less than 30 minutes and I was given very individualized care. Thank you!

Ev
Review №16

Have been going here for over 30 years. Great practice. Doctor Wilmoth is great as well as the entire staff. Highly recommend them.

An
Review №17

I had a bad experience with the laser hair removal with Jennifer. She was a bit aggressive. She did areas I did not need or expect her to do, and the setting she used was too high. She was not sensitive towards the client during the procedure. It wasn’t until I was burned that she said I wasn’t a candidate for this treatment. Dr Wilmouth did a follow up visit to see her mistakes and rather than taking responsibility he denied any wrongdoing. Thankfully my skin type heals well and did not have permanent damage, except one lighter spot on my face which I still don’t understand why it is like this (either it is a laser burn or from the “nectar” bleach formula they gave me to heal it, it remains unresolved because of the failure of the practice to take responsibility for it and explain the truth). I found someone else to continue the treatment at a lower setting and it was fine. I would not recommend laser here unless your skin type is closest to Jennifer’s preference for the type of laser she uses.

De
Review №18

Southern Dermotology at Blue Ridge Road in Raleigh is a great place for skin care needs. My husband and I both went and we were welcomed courteously by the front desk staff. We were called back for our appointments quickly and Dr. Briley, along with her nurse was kind and knowledgeable. The wait time was minimal. The gentleman who checked us out was friendly as well. It was a professional atmosphere with kind and caring people.

S
Review №19

I gotta say, Dr. Wilmoth is probably the best doctor of any type Ive had. It appears to be like any other office on check-in - efficient and big, like youll be rushed through on a conveyor belt. But once the nurse takes you back, everyone is genuinely friendly and interested in you as a person. Dr. Wilmoth has always answered my questions in a friendly, patient, teaching kind of way, not patronizing, and not throwing medical jargon. Ive met people in the practice and the Skin Center and theyve all been that way.

De
Review №20

Very disappointing experience. I had an appointment with Tracey S. Cloninger, PA for acne problem. There was no proper physician-patient interaction what so ever. She didnt take time to explain or discuss the reason behind the acne, or what type of acne whether it is hormonal or just random pimples, she didnt ask if I had any hormonal problems or if I ever missed my date, No suggestions on how to maintain skin care regime. The conversation went on only on the basis of my questions. I was just asked if I used any medication in the past and when I said I used Clindamycin gel, she said do you want me to suggest that as prescription and when I said Yes, she simply prescribed it. Im just a patient. Im not sure if there are any latest medications available for acne. It is her responsibility to analyze the problem and suggest if there is a better medication out there. But I was surprised when she asked me what I have used in the past and simply added into prescription. Over all its a waste of time. Ive been to few physicians who take good time to listen to the patients and explain them in detail about the condition and then prescribe the medication. But Tracey, PA is definitely not one of those. She was in a hurry and it was very clear that she had no interest to listen or speak and gave very blunt answers. I will not recommend this physician to anyone and Im never going there again.

Ch
Review №21

Dr. Briley was wonderful - she listened closely to the issue and proposed a couple of options to help improve the situation. The front office staff was very friendly and patient which I very much appreciated. I highly recommend Southern Dermatology and Dr. Briley

Me
Review №22

My son was seen by Jennifer for 3 fracking laser procedures. She was so kind and caring and took time to explain everything and made sure his progress was as she expected. I would recommend Jennifer and wish we could give more than five stars. Thank you from the bottom of my heart ❤️

Tw
Review №23

They are always friendly and the wait time is short! Love them!

Ma
Review №24

Love the docs, nurses, and support staff here! Efficient and clean waiting rooms, knowledgeable and professional on every level. Ive been a patient here for about 6 years seeing a few different docs, every one excellent.

Sw
Review №25

Quick visit. I didnt wait in lobby long at all!. I was impressed with Dr. Briley. Good bedside manners, professional & willing to answer any questions I had. Thank you!

St
Review №26

I’ve had several appointments with Dr Chalgreen for sun damage. He and his ruses were great. The front desk and nursing staff is professional and helpful. Dr Chalgreen is. Rey knowledgeable and his surgical skills healed nicely.

Ru
Review №27

This week I visited Dr. Wilmoth for a full-body exam, and I feel so much better knowing I havent neglected my skin any longer. (Of course, Covid played a big part in my delay!) Dr. Wilmoth is such a skilled clinician and always displays such a professional nature. I personally encourage anyone to visit Southern Dermatology for that skin check!

Sa
Review №28

****AWFUL**** Do not go here unless you want to get harassed and spoke to aggressively by the doctor (Margaret Boyse)!!! Never have I ever left a doctors office feeling extremely uncomfortable and shaking!!! Boyse is very unprofessional stay far away from this lady!

Jo
Review №29

I can usually get an appointment within a few weeks, and very little waiting time once Im there. Dr Challgren is very thorough and always takes time to answer all my questions.

Le
Review №30

Everyone was professional and courteous. Making the appointment was smooth and if someone said they would call me back with an answer to a question - they did it! Great first impression and looking forward to returning.

Ab
Review №31

Visit was pleasant and prompt. Everyone from entering to exit were very professional and polite.

jo
Review №32

Visit went very well. Entire staff did a good job.

De
Review №33

I absolutely LOVED Stephanie the PA! She was the bomb! Super nice, great personality, understanding and very comforting! I would def recommend coming here!

Cy
Review №34

Very thorough exam, positive and professional staff makes this practice great.

Ir
Review №35

I have been going to Southern Dermatology for several years. As someone who spent my youth (pre sunscreen) in the sun often, I now pay the price having had several minor pre cancer areas removed. Everyone there has been extremely thorough in my exams and treatments. I recently had several of the Blue Light treatments on my face to remove pre cancer areas and was very pleased with the results. I would highly recommend Southern.

Ap
Review №36

The staff is efficient and keeps all patients safe during the pandemic . Tracy and her nurse are so friendly and always keep the appointment cheerful while at the same time, meeting my needs and those that come up during the exam.I live in Rocky Mount with good choices for skin healthcare but I will always come back to Raleigh for the excellent care I receive from Tracy and Southern Dermatology!April Lucas

Je
Review №37

Terrible experience. This was my first visit here. I shared with the nurse my wants and concerns for about 5-10 minutes. I let the nurse know I usually get about 21 units of Botox in my forehead, with about 15 of these units in my “11s” area. After a bit, the Dr. Boyse came in and as I was talking to her, she starts wiping my eyes and cheeks and grabs a needle. I asked her what that was and she said “Botox”. I told her I don’t do Botox near my eyes and only in my forehead. She said “oh” and then just began putting it in my forehead area. She never once put any in my “11s” area, which is where I typically get the most of it. I literally left in tears realizing I had probably wasted my money. The doctor seemed hurried and gruff.

Sh
Review №38

I had a great experience with Southern Dermatology. The doctor listened to my concerns and asked me how I wanted to handle. Very sensitive to my feelings. I also asked about cool sculpting and his nurse was kind enough to take me over so I could get a quote. Very nice. Thank you for going the extra mile.

El
Review №39

We got our Covid vaccines at Southern Dermatology. Everyone was so compassionate and professional! If I ever have a dermatology need, I will definitely be coming here again. Would definitely recommend!

Ma
Review №40

I had to take my 6 month old to this practice and boy was I extremely pleased! They have a lot, ALOT of foot traffic there and not so much space in the waiting area but other than that, my visit was wonderful. Stephanie, PA took very good care of my son and was thorough with explaining everything to me. I am so happy I found her, definitely recommend!!

Eu
Review №41

Very professional and efficient....hardly any waiting and even checkout was done in a professional and friendly manner....The doctor offered good advice and medical support and also provided information about over the counter solutions to help with my issues....comprehensive approach....

La
Review №42

Amazing experience! Went to another dermatology office the week before and was not satisfied so I ended up at Southern. The doctor listened to all of my skin concerns and really made me feel like I could trust her to resolve my issues!Highly recommend this office!

So
Review №43

Horrible experience. Dr. Briley seemed to be in a rush didnt ask me many questions about my acne, in fact she didnt ask me to remove my mask to look at my face. I had to pull down my mask to point out and explain my issues. The nurse ensured me that she was going to register me for iPledge for my treatment and that I would receive something in the mail to register within a few days.. Never happened. I called to check the status and a different nurse told me that the initial nurse forgot and that she would do it right away. She did and advised me to call iPledge to get registered faster. Went to the followup appointment 30 days after my initial appointment to start treatment. Got all test done and headed over to my pharmacy (20 minutes away), to find out my prescription wasnt filled. While standing at the counter at the pharmacy, I got a call from someone at the office telling me that my prescription wasnt filled because of a mistake that the nurse made with the registration and that I have to wait another 2 weeks and get tested again before I can start treatment. They are very incompetent and I do not recommend anyone going there until they fix these issues.

Er
Review №44

Ive been a patient of Dr. Boyse for a long time. Shes the only dermatologist that Ive ever used. I highly recommend her and the entire team at Southern Dermatology. World class care!

Ba
Review №45

Tracy is so great. She explains everything to me. All the girls in the office are wonderful. I really appreciate their care.

Jo
Review №46

Dr. Challgren is wonderful! He did not rush through my visit. He patiently answered all my questions. I’ve seen him about different skin conditions and what he prescribed, cleared up both.

Bi
Review №47

My experience with Dr. Challgren and his assistant was excellent. They were prompt, courteous and friendly.

Pa
Review №48

Everyone from the front desk to the back was lovely! Dr. Challgren was excellent. He did a very careful examination of my skin and was extremely pleasant! Will continue here for my dermatology needs!

An
Review №49

I have been a patient for quite a while now. I always have a good experience here and have recommended them to others. I recently had Mohs surgery for skin cancer and was very well cared for. Dr. Wilmouth has made sure that I am satisfied with the outcome as this procedure was done on my face. Scarring has been smoothed over.

De
Review №50

My 8 year old daughter sees Tracy Cloninger PA. There are people who are meant to work in medicine and with kids and Tracy is at the top of that list. She is thorough yet efficient, kind and so funny. We are so grateful for providers like her!

Do
Review №51

Dr. Briley and her assistant were wonderful. Diagnosis and procedure were done quickly and efficiently. Dr Briley listened to all my concerns and answered all questions. Check-in was easy and quick. I highly recommend Southern Dermatology.

Be
Review №52

Southern Dermatology gets you in and out quickly, but you do not feel rushed. They assess your needs, explain what they are going to do and get it done.

Ka
Review №53

I see Stephanie and highly recommend her. She’s very knowledgeable, kind, patient and honest - I really appreciate all of those qualities. My only regret is that I didn’t find her and Southern Dermatology sooner.

An
Review №54

Ive only been to Southern Dermatology twice in my experience was wonderful theyre really taking very good care of me we recommend them to family and friends and coworkers

Ke
Review №55

I am impressed. They actually see you within minutes of your appointment time. My experience with the staff has always been pleasant. They put you at ease during the visit.

So
Review №56

I was a first time patient and my experience was amazing. From check-in to meeting the doctor! She was very attentive and informative! She didn’t cut me off but she listened to all of my concerns and gave her honest opinion. Dr. Briley is amazing and I can’t wait for my next appointment in March!

Da
Review №57

I have been a very satisfied patient of Southern Dermatology since moving to Raleigh in 2017 and have absolutely received superior care from Drs. Briley and Wilmoth including a most recent surgery that warrants a special recognition and thank you to Cecelia who assisted Dr. Wilmoth in that procedure. The staff is incredible and always very sincere and helpful when interacting with patients.

Ro
Review №58

Tracy Cloninger is amazing. She’s been taking care of my family for 14 years. So kind and knowledgeable it’s like a visit with family.

be
Review №59

I went in for eczema i have had problems with my whole life and i saw dr briley. she did the bare minimum of what a doctor should do and did not even look at my eczema. She did give me options for treatments but did not explain any of them in depth and frankly seemed to be in a rush to get out of the room.

Ro
Review №60

First time in this office and was very pleased with the overall experience.

Li
Review №61

I felt very safe, and was taken care of quickly and efficiently!

Ca
Review №62

This was my first visit and I was very pleased. The staff and the doctor were very friendly and professional.

Ca
Review №63

After hearing great things about Southern Dermatology from friends and family members, I decided to schedule an appointment. The staff was friendly and professional. Dr.Briley was very thorough and took time to answer questions and address my concerns. Overall it was a great experience!

El
Review №64

Doctors and staff are so polite and efficient. I always feel that I have been listened to and well taken care of here.

jl
Review №65

My visit with Stephanie couldn’t have gone better . She was attentive to what I was saying and took all the time we needed to discuss everything.. she was knowledgeable and took care of my issues and prescribed some meds to help . I will definitely be returning to Southern Dermatology and will be requesting to see Stephanie again .

An
Review №66

Dr Briley is the best. She is always attentive and takes care to answer any questions I have. I feel in very good hands with all my dermatological needs with Dr Briley.

Na
Review №67

Dr. Briley is the best......She is upbeat, thorough, caring, full of joy.The staff was friendly and helpful.

St
Review №68

They were very professional and informative during my procedures and I will continue to see them in the future.

Ha
Review №69

I am not a patient person and do not like to wait. Never had to wait on my doctor,. I had 5 appointments for my blue light special treatment and never had to wait. Staff explained thourghly every treatment and made me comfortableAt all times. I will recommend to Southern Dermatology to anyone needing a dematologist.

Me
Review №70

So fast, I got there 10 minutes early and didnt even have time to fill out my paperwork before I was called back. Within 30 seconds of the nurse walking out, Dr. Briley came in to see me. She was friendly and very helpful. Everyone there was great!

Mo
Review №71

They made me feel very comfortable. They really help me with my skin problems I was having. Everyone should go to Southern Dermatology and Skin office for any skin problems they are having.

Da
Review №72

Appointment was straight forward to make. Visit was then timely and reasonably thorough.

La
Review №73

Quick and easy. Did have to fill out paperwork that was repetitive. Should only have to confirm or update.

je
Review №74

Great practice. Staff was very professional and the appointment was quick. I always appreciate a doctors office that values time!

Ma
Review №75

I have been treated by this office for several years. Everyone from the front desk, techs, nurses and doctors have been friendly, attentive and caring.

Ja
Review №76

Southern Dermatology had me make a an appointment with the Skin Renewal Center for a Blue Light Treatment. After my first treatment I was told that I would need to return in 1 month for a second follow up treatment in case the first treatment didnt take care of all the precancerous spots. I went for the second treatment and after a few weeks almost all of the spots left from the first treatment are still there. I called this morning and a fellow called me back to say that I would need a third treatment and that they should let the solution set longer before going under the blue light. They should have known this needed to be done on the second treatment. Where does it end?? These treatments are very expensive. I asked him if they could just freeze the remaining areas. He said well yes.Im done with The Skin Renewal Center.

Ma
Review №77

Having just made my first visit, I find this is an efficiently run business with knowledgeable and caring staff. I’ll be back!

Lo
Review №78

Very friendly & efficient! Dr Bailey was courteous & thorough with her exam! Very satisfied😊

Ke
Review №79

I had a very pleasant experience! The staff is wonderful and very knowledgeable.

LI
Review №80

Professional service with friendly staff.

Jo
Review №81

Thankful for Tracey! I had some issues with some scalp issues and she prescribed me the right medicine to help heal the issues! The checkin was smooth and quick.

Sc
Review №82

I have my semi-annual skin cancer screening here. Always treated professionally, the office is run very efficiently, and I feel that I can completely trust them for my healthcare. I see Dr Boyce and really appreciate how professional, polite, and thorough she is. I trust her to keep me skin cancer free.

Bi
Review №83

I have going there for about 20plus years it has always been excellent

er
Review №84

I was able to obtain an appointment within 1 day and Stephanie was excellent.

Wa
Review №85

I was a first time patient and my experience was not all that impressive. The people and the office are modern and professional in most respects. I give it only an average grade because my first time experience left me unimpressed in other areas. Particular the way I was rushed through my treatment. I got there at the early time suggested to complete my initial paperwork but didnt have enough time to complete and playing catchup throughout the rest of my time there. Staff while competent was in rush, rush, rush mode which made me uncomfortable. Mind you Im not a senior citizen and Im from the Northeast so Im usually okay with a faster pace but this way McDonalds drive thru type of service. Again not bad but just very hurried and feel that it was important for them to get to next patient that it was to make sure I had a pleasant experience. I dont see doctors often and I certainly wouldnt see the experience was terrible but being treated in this manner had convinced me Ill go elsewhere next time I need skin treatment. This place isnt all its cracked up to be despite the strong reputation.

Pa
Review №86

I was able to get an appointment for a skin cancer screening very quickly and my experience with Dr. Briley was excellent. She made me feel comfortable and answered all my questions and made recommendations. It was a good experience.

Lu
Review №87

I dont write reviews much at all but in the name of health care issues that just about all of us go through, Im doing it this time. My doctor and nurse specifically have been nice and efficient, no issues with medical staff.The front desk on the other hand, is never not in a bad mood- No matter what day Ive been. They finish your sentences for you, they are impatient. Im sure this comes from something else and they may be projecting it but its really uncomfortable.But this is why I really felt inclined to write this- They started sending out biopsies to Aurora Diagnostics Labs Greensboro. Do me a favor and look up their reviews. I literally went through the same experience as everyone else. They are not a trusted lab, and for some reason Southern and the debt collection agency had my current address but the lab didnt. So somehow I never received a bill and got sent to collections- Read the reviews.I did not choose to use Aurora- I chose to use Southern Dermatology. In a system where patients get nickled and dimed for just about anything in health care, I find it extremely disappointing that I did a quick google search and found the unethical practices of the lab Southern chose to use. That means sending your patients to a place that is putting people in financial predicaments that could otherwise be avoided.There should be some sense of responsibility here if patients come to your office and YOU choose the lab were getting billed from.Southern Dermatology- I urge you to switch lab providers. Health care is already difficult at it is. Please find a place with some ethical credibility. I cant continue to be a patient here because of this.

Ly
Review №88

Excellent experience. PA saw my daughter and I was so pleased I switched practices myself so I could see her.Staff at front desk- lady in the middle- very welcoming and friendly.

MA
Review №89

Quality professionals, eager to answer all questions, concerned about my comfort, made the visit a first class experience!

Ro
Review №90

This was my first time at Southern Dermatology. The staff were very friendly and professional. They protected my privacy and I will be using them again if I need treatment. The doctor was very friendly and had a wonderful bedside manner. I recommend them to anyone who has a Dermatology need.

Sa
Review №91

The best service I have received in a very long time. Dr. Gregory Wilmoth was so kind patient knowledgeable and efficient.Nurse was amazing too! I would highly recommend this place.Thank you for all you do

Th
Review №92

I hope I never have to go anywhere else...very polite and professional staff...always treat you as if your their best friend and always smiling.Dr. Wilmoth is the Dr I see ... he always listens to your questions, answers them and you have that satisfying feeling that he truly cares. Great Clinic all around.

Al
Review №93

💕 loooove my doctor Stephanie! 7 years trying to remove my adult acne, at least 10 other dermatologist and she was the only one that was able to! Loooove her!

Ke
Review №94

I have used Southern Dermatology for many years now and have always found the staff and doctors to be courteous and efficient. Highly recommended!

Di
Review №95

Dr. Briley is an excellent dermatologist. She is personable as well as professional. I highly recommend her.However, as I indicated to Dr. Briley and the Office Manager on my most recent visit this week, u like other medical offices, this waiting room was too crowded and individuals accompanying patients coupled with patients in this COVID-19 era made me extremely uncomfortable. At 8am there were too many people in the waiting room space for this senior!!!

So
Review №96

Southern dermatology is always great. I had an allergic reaction that caused my face to swell. Even though they had no appointments open they worked me in with no wait time once I arrived. Quick and professional diagnosis. Prescription was called in to my pharmacy immediacy and I was much improved the next morning.

Mi
Review №97

They were patient and helpful. The doctor was friendly and knowledgeable in ways that my GP was not. Also the facilities are nice.

Kn
Review №98

The very best in the business. I have used there services for several years and never once had a problem. They are tops, five stars

An
Review №99

I wasnt kept waiting and the exam answered my questions

Re
Review №100

Great Practice! A pleasant experience from Check In to Check Out..Dr. Challgren & Nurse Christina are wonderful!!

Information
6 Photos
100 Comments
4.7 Rating
  • Address:4201 Lake Boone Trail #200, Raleigh, NC 27607, United States
  • Site:http://www.southernderm.com/
  • Phone:+1 919-782-2152
Categories
  • Cancer treatment center
  • Skin care clinic
  • Dermatologist
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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