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Erlinas Beauty Salon
4501 New Bern Ave, Raleigh, NC 27610, United States
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Mi
Review β„–1

Ive been going to Erlinas for years literally. Each time shes moved locations Ive gone. Customer service is always impeccable. Im super picky but my girl Letty is amazingπŸ₯°πŸ₯°. If you are a new customer please make sure theres a clear understanding of what service you want, the cost and steps of that service. If you feel to much heat is being used say something, they will adjust.

fa
Review β„–2

Erlinas salon is amazing. Great quality products and amazing workers. I was serviced as a walk in as soon as I walked in. No long wait. Very professional and clean. If your looking for a authentic Dominican hair styling this is the place!! Definitely will be returning

Mi
Review β„–3

Dont let them do color on your hair! Ive gone here several times for a blowout or Doobie with no issues. So, on my visit last week, I trusted them to do a temporary color. I was sure to advise them that my hair is relaxed; though its been a couple of months. Therefore, I wanted a temporary color. Clearly due to the language barrier, the stylist did not understand that vital point even though I advised 3 times. Well several day later when I stopped wrapping my hair and attempted a ponytail which Ive been wearing for nearly two years, I discovered my hair was severely damaged and I was not able to make a ponytail. I am sure the stylist was aware of this when she washed my hair, nothing was mentioned. I went there to discuss this today. I explained the situation to seemingly the only person there who fluently speaks English. She translated my concern to the styling who actually damaged my hair who seemed unconcerned! I left with no resolution and was advised to speak with the owner, who was not in the salon and they could not provide a schedule. Any reputable salon couldve/wouldve looked at my hair and taken ownership as well as try to provide assistance with repairing the damage. I WILL NEVER GO BACK THERE and advise you to do the same! I wanted to add photos, but that option wasnt available!

Sh
Review β„–4

I love Letty and how she cares for my hair! She’s been doing my hair for years. She is sweet and doesn’t rush on your hair! She makes sure you are satisfied before you leave. Her blowouts lasts for weeks with the proper aftercare!

My
Review β„–5

I was referred by an associate. I haven’t stop going I have very thick course hair. I love my natural hair since I’ve started going.

TH
Review β„–6

JUST DONT DO IT!!!!!!!! Went there to have my natural hair flat ironed and now its RUINED. its a month later and my hair still smells burnt. Ive cut out as many of the bad stringy pieces as I could without shaving it all off and starting over. And now its shedding like crazy. My hair was healthy, thick and thriving and growing and now its just a half stringy mess... I COULD KICK MYSELF FOR EVER WALKING IN THIS SO CALLED SALON....SMMFH!!!! Learn from my mistake....if you have natural hair and want to keep it.......... JUST DONT DO IT!!!!!!!

CI
Review β„–7

Love how they blow out my hair ..been going to them for 8 years

M
Review β„–8

They did a awesome job on my nieces hair her first time getting a blowout and she loved it service was quick and easy

Ka
Review β„–9

If you are natural, I definitely wouldn’t go here to get a blow out. They use soft relaxers in their shampoo; a cashier at the Sally’s nearby has mentioned how she has witnessed them buying soft relaxer products at the store. Since the last couple of times I’ve gone there, my curl pattern has been destroyed.I would definitely not recommend going here and I will definitely not be going back.

la
Review β„–10

Great salon they are very professional very kind sweet ladies I would recommend this place to all my friends and family

bi
Review β„–11

Loved this salon! Loved their treatment, Arelis was my beautician and i enjoyed my time there! Great pricingg

vi
Review β„–12

I’ve been natural since 2011 I needed a quick silk press since my stylist was booked…. Unfortunately they gave me a deep conditioning that had some sort of chemical in it which cause my curl pattern change and broke my hair off entirely! Before I had bra strap length hair! Now I had to cut my hair to bob length and it’s still damaged with some relaxed ends! Don’t go to this place unless you’re ok with secret chemical services without your knowledge! Wish I could give 0 stars!

La
Review β„–13

Ive been coming to Erlinas since I moved to Nc. They have always giving me excellent customer service. Ive never had any issues with these ladies. My hair is always layed and done in a timely manner.

Co
Review β„–14

Awesome place to go. My keratin treatment lasted 3 years.

Br
Review β„–15

My natural hair is gone after growing it out for years. They snuck soft relaxer in my hair without my acknowledgement. My curl pattern is far gone, my hair is damaged and it’ll take awhile for my hair to grow out this relaxer and stop breaking off. I’m definitely hurt.

Qu
Review β„–16

This place is the worst Dominican salon I ever been too. They heat damage my 4c hair so bad. I think they put relaxer in their shampoo. They have unlicensed teenagers doing hair on the weekends that damaged my hair so bad it’s falling out everywhere. I wish I can give this place zero stars. No one speaks English and they don’t care. Never will go back here again

Ta
Review β„–17

Because I declined to have the blow out, they gave me poor service for a simple roller set. Made me pay an extra $10 for them the blow dry my roots. The reason the roots needed to be blow dried is because they did not properly roll my hair. This was an awful experience and I will never return to this salon.

Ta
Review β„–18

Quick and Affordable! $45 for blowout with flat iron in 1 hour. Fun music and friendly environment πŸ‘ŒπŸ½

Al
Review β„–19

They are fast & manage all types of hair.

Ta
Review β„–20

Pleas be careful they use relaxer when washing your hair, my curl pattern and my daughters was ruined! If you want to stay natural stay away !!!!The shop workers need to let people know what they are putting in people hair without their ConsentThis can be a lawsuit on their hands if they keep it up ijs πŸ€·πŸ½β€β™€οΈ

Je
Review β„–21

Great job on my hair Letty is πŸ’£

Aj
Review β„–22

They do a wonderful job on blowout. They only hand dry to blowout hair. So if you are looking for less heat on hair this is not the place

Le
Review β„–23

The service was fast and friendly. Family atmosphere, I will be going back soon.

Pa
Review β„–24

Always gets my daughter right ❀️ Last minute can she still takes me

To
Review β„–25

I took myself and my two girls for our first blowout and I will be going back. They did an awesome job! They were professional and service was quick and affordable.

Da
Review β„–26

Very fast and courteous service had a great experience!

ly
Review β„–27

I went in for a color told the lady what color I wanted and even showed her the color. When she did applied the color to my hair it started BURNING! I told her and she tried to tell me that it is normal. I proceed to tell her again that the color is burning and she puts sugar on my hair! I made her wash my hair and to stop touching it. I looked in the mirror and it’s not even the color that I asked for I asked for a burgundy and I got a strawberry shortcake color. I am so mad because I have pictures to take tomorrow and then I’m meeting my boyfriend’s family for the first time for Christmas. Luckily the lady that styled my hair saved me but I would not recommend going there for any type of coloring!! And they still charged me $120 for a patchy coloring job

T
Review β„–28

They did an amazing job with my Dominican Blowout!

sh
Review β„–29

They are very sufficient very great people okay unfortunately there was a bad apple that was working there that may all these stupid comments about the salon which I think you guys shouldnt even bother with them

el
Review β„–30

I love this place and now that I know theres a location closer to me Ill be visiting more often! πŸ’—πŸ’—πŸ’—Update: I will no longer be returning to this place. Alettie is the best most thorough stylist there. She is the ONLY one I allow to do my hair but unfortunately they make you get your hair washed and conditioned from other people. I took my grandson there today to get his hair washed and deep conditioned and his ends cut. The lady that washed it was SO lazy and I had to keep telling her to start from the bottom up to detangle it but she kept doing it anyway. She wouldnt even put conditioner on it to make it easier to comb out. While Alettie was doing it I noticed he still had lint and dirt on it and had knots in it. I asked why it wasnt cleaned she showed me his scalp...which was clean but his hair was dirty. I asked to speak to the owner but she wasnt there and they refused to call her for me and THEN proceeded to talk trash about me in spanish. I will NOT be returning. PERIOD. I pay well and tip WELL.... This is unacceptable!

bo
Review β„–31

Absolutely love them i been going for about 10 yrs off and on and i love the women the vibes everything.... They make me fabolous

We
Review β„–32

I been going here for years love the quality of service I always receive. My daughter goes her also and she love it just as much. I always get the results I want no complaints here. You get what you pay for.

Bo
Review β„–33

I love I love my hair when they finish with it

Me
Review β„–34

Aracely died my hair i love her and u love the atmosphere there.....

Ma
Review β„–35

This beauty salon is the worst in the Raleigh area they have unlicensed people practicing on customer hair doing everything wrong I went there and the lady that did my hair her name is Miriam she burned my hair she colored my hair and it was terrible and Im going to call the police so they can handle the people that dont have license and Im going to take yall to court to demand this place for what they did to my hair.

Hu
Review β„–36

I love the blow outs they do very happy

Qu
Review β„–37

Awesome experience!!! Walked in for a blowout and walked out loving the results.

Br
Review β„–38

I’ve been here twice for a blowout & trim. Once while I was relaxed & most recently while I’m natural. I’m really picky, but both experiences were great. They let me use some of my own products & they work quickly. They do use heat protectant here & they detangle gently. Just FYI. They don’t charge an arm & a leg & they are polite & professional. They squeezed me in last minute & my hair turned out great. I will be back.

Ci
Review β„–39

My daughter got a blowout and loved it, not a long wait and they done a great job!

Sh
Review β„–40

This salon did my daughters blowout for her senior pics. The lady did an amazing job πŸ‘ We were in and out within an hour. Very affordable price with deep conditioning included. Thank you!!!

ja
Review β„–41

My hair was super damaged when I washed it! They use relaxers to get your hair straight

Be
Review β„–42

I absolutely love this salon, the hairstylists are awesome. They are so patient and considerate of your time. They take their time to ensure that you are satisfied with your hair. You will leave with beautiful and healthy hair.

Ju
Review β„–43

The food was great

Sh
Review β„–44

They always do a great great job..

Ta
Review β„–45

Yes come down its a great place to get your hair fix me my daughter go all the time

Ly
Review β„–46

Leddie did such a amazing job on my hair.Very sweet and professional!(I hope I spelled her name correctly) !

Br
Review β„–47

First time ever going here and I LOVED it! Will definitely be coming back πŸ˜πŸ’ƒπŸΎ

Vi
Review β„–48

The salon is great and the employees are very nice and precise on delivering what you want. Highly recommended!

To
Review β„–49

Love the people... youre in an out with the quickness looking amazing ❀️

Ja
Review β„–50

Ive been coming here for years and Im always impressed. Even with 5 customers in front of me. I was in and out in 1.5 hours.

Ji
Review β„–51

Great service quick too

Sh
Review β„–52

They do excellent work my daughters hair looks beautiful

Sa
Review β„–53

Do not come here. It’s taken me awhile to write this review. I was semi natural (transitioning) when I came here and the stylists were talking and laughing about my hair. The OWNER told me that I would need to go home, wash my hair and then come back. I have NEVER had a salon tell me that. They are extremely unprofessional and rude. They have the lowest rating when it comes to any Dominican salon in the area. There’s a reason why.

Iv
Review β„–54

They dont mess around in there, they get you in and out and your hair is ready! Great blow outs

MI
Review β„–55

Great customer service

R
Review β„–56

This is definitely a do not enter zone. I have given them plenty of chances to impress me but alas they just continued to disappoint. Location is not convenient. ..way cross town. Hair products used are not quality and loud music is annoying. Prices are not consistent and too much staff turn over. Called to ask if a specific stylist I liked was working. ..told yes and got to the salon and pushed onto another stylist. This happened again and again. Not returning this century and if you love your tresses...stay far away....OUCH

Na
Review β„–57

Used to go here but do to the constantly change in price I stop. Plus, the wait.... even if you make an appointment, they still make you wait like everybody else. It’s sad because I like their work but administration is very poor.

El
Review β„–58

Love it..

Cr
Review β„–59

I went for the first time today and was very pleased with my visit to Maria! She is great! Very sweet and also makes great recommendations. I have type 4 natural hair and was treating myself to a Dominican Blow-Out for my birthday. Everything was clean and everyone was friendly.

An
Review β„–60

I like the results afterwards but going through the processing sometimes a headache. Capes should be wore at all times while getting your hair done. I had one initially but it was taking away and never given back. I had to reach for my own towels after a rinse. Lesson learned: Bring my Own cape and towels.

Gr
Review β„–61

I dont go here personally But I do know a few females that goes here on the regular.. They are very satisfied with their work. I asked personally before I submitted this review..

Ro
Review β„–62

I love it been going here over 14+ years

En
Review β„–63

Great service, love the vibe there, the owner makes sure you are satisfied with the work. Love how they manage my hair!!!

Ve
Review β„–64

My daughter has been going to this shop for over 3 years and it has been great eveytime she got her hair done.

Ny
Review β„–65

Went for color & blowout Price came up to $130 They Charged my Card $160 Very Bad Business

Ja
Review β„–66

Asked for $20 special, deep conditioner and Doobie. She blow dry and flat iron. $45. Stylist didnt ask me what I wanted. 🀬🀬🀬🀬

SH
Review β„–67

This is a wonderful hair salon! You dont have to wait long most of the time. The offer a variety like perms, color, wash&set, blow-outs, deep conditioning, keratin treatments and cuts. Good haircare at good prices!

Fa
Review β„–68

I do think that it is a hit or miss but THEY HIT this time. I recommend Erlinas to all my beauties that want to be taken care of n listened to they completely nailed it for me. They did not burn my scalp keep me under blow dryer too long or anything I’ve read IM ELATED to have been in such safe hands the staff made me feel at home and made me feel beautiful πŸ€—πŸ‘ŒπŸ˜πŸ˜πŸ˜

Te
Review β„–69

They do a great job

Sh
Review β„–70

Giving them one star because I didnt have the option to put No stars. These ladies are nice when you comply but when you want things done your way they begin giving poor service. The change the price every time I come. The have poor customer service and the environment is horrible. They do not want to give a real Dominican blow out ( with rollers). They only want to blow dry it to keep the line moving! Go to Maritzas and you wont be disappointed!

As
Review β„–71

Great work but service needs to be worked on. When I went the lady was doing my hair while dying her own hair SMH

re
Review β„–72

I have been twice, and both experiences were great! After reading the reviews, I was hesitant, but I am very happy with my decision to try them out. They give your scalp a good scrubbing, and take pride in making you look good! My hair is very kinky, but you wouldve thought that I got a relaxer, when strutted out of the salon. My first visit, I got a basic blowout. It lasted over 2 weeks, and thats including getting caught in the rain, and sweating heavily. My most recent trip was a color and blowout, and I have been receiving compliments, even a week later! Try them out!

El
Review β„–73

I had a great experience with my very first blowout with Elizabeth. I will be going back. Very much recommended!

ta
Review β„–74

I give it a Four because I love the way my hair turned out. The stylists are a little ride. They talk about you in Spanish as if you wouldnt know. Over all I love my hair.

Al
Review β„–75

I went here for the first time & loved it. I had been going to another salon it seemed to take all day. Erlinas was fast & I loved the results. This will be my new salon. The service was fast also.

Sh
Review β„–76

I think the put relaxer in my natural hair πŸ˜‘

Pa
Review β„–77

Took my great niece there wow they do sure a fantastic job

Ka
Review β„–78

I have been a frequent patron of Erlina’s and unfortunately will never set foot through their door again. I received my usual yearly blowout and loved my style and trim per usual. Until I went to wash it out and my curls did not bounce back as they normally do. This too was accompanied by a strong and persistent sulfur/egg/chemical smell. My straight strands, stretched curls, and itching scalp, lead me to believe that without my permission a chemical was added to my hair. I feel so violated and disappointed that the ability to make decisions about my hair was taking away from me and I now have lost YEARS in my journey.Beware ladies or you may be starting your natural journey all over like me.

Sh
Review β„–79

😍😍😍

Jo
Review β„–80

This place is very crowded but that is usually a good sign that the stylists do a good job. My stylist did a good job although I asked her to trim my ends and I felt like she was not thorough enough. When I need a blowout, I will be returning.

Je
Review β„–81

Love the customer experience. And she did exactly what I wanted and how I wanted

Ke
Review β„–82

Love this place

Je
Review β„–83

Fast service. My wife was in and out and paid a reasonable price for color treatment

Sa
Review β„–84

My 9 year old daughter and I both go here! We love it!!! I have been going to this salon now for almost 3 years now!!! My daughter is very tender headed and she enjoys this salon!!!! Maria is our all time favorite!!!!

Qu
Review β„–85

Theyre so nice and get your hair done so fast. Looks and feels so good when theyre done. Will be back

sh
Review β„–86

Elizabeth is the truth!!! She handles this head full of hair with ease every time. Anddddddd shes super sweet!

Le
Review β„–87

I am always satisfied when I come to Erlina’s to get my blowouts. Everyone is so nice and polite. Lety is the best stylist ever. I will follow her anywhere she goes. Please ask for her and Aleisha because she is does good work also.. With that said everyone is really good.

Sh
Review β„–88

I had braids and really considered cutting it all because I was frustrated. They treated my hair and saved my life β™₯️β™₯️β™₯️β™₯️

Ni
Review β„–89

Always came out with a awesome blowout!

Ta
Review β„–90

If I could rate this place -100 I would. I went to get a regular blow out. And when they asked another 2 times, I confirmed: a blowout. I got my β€œblowout” and 2 weeks later I went to go wash out my hair and my ends were straight, my hair was 2 inches shorter, and was falling out and damaged. I asked my friends beautician to check my hair out and she said that they had or multiple chemicals on my hair. I’m not saying not to go here but I’m cautioning you to be extra careful and pay attention because it’s going to take years for my hair to be the same as it was.

Cy
Review β„–91

My review is delayed but never will they ever get anymore of my hard earned money. I used to go to the Erlinas location on Six Forks before they moved behind the Walmart off of Wake Forest Road next to Divas. Erlinas has two locations that I feel she doesnt want EVERYONE to know about. I say this because after being told that they were closing on Six Forks I was told to go to there East Millbrook location where a totally different Dominican salon is located. My last experience did it for me! The lady who acted as if she could BARELY understand or speak English REFUSED to cut my hair after receiving a Keratin Treatment and basically told me that she was done when I asked her again to cut my hair. The gentleman at the front desk at the time knew I was not satisfied when I asked him to translate what I wanted done to her. he did offer to wrap my hair due to the rain that day however it didnt make a difference to me. for those of you who continue to go to Erlinas please be aware that she has more than ONE location.

Le
Review β„–92

Never ever ever again. Where do I start. The shampoo girl seemed like she just started. She splashed water all over my face, didn’t wash my hair correctly and didn’t wash the shampoo out.i kindly asked her to wash the shampoo out because it was clear that she had no idea what she was doing. This place can be a hit or miss and today was definitely a miss. They then passed me off to someone else to blow dry my hair and she was just as bad as the 1st and seemed like she had no clue what she was doing. I had to request someone else who then realized that I STILL had shampoo in my hair so it needed to be washed once more. Then they began to talk about me in Spanish. Disgusting horrible customer service and I will not be returning.

As
Review β„–93

All the lady did there was talk really badly about there customers, your able to ask what you actually want but theyll proceed to actually do it there way. I asked for curls so they rolled my hair up but then she went ahead and flat ironed my hair down and went back again with the flat iron and made more curls

Ca
Review β„–94

They burnt my hair!! I have natural hair I went it for a blowout. The shampoo experience was okay although I was splashed with water like 7 times and the girl did nothing to wipe the water away or hand me a towel. I got to the chair the lady was nice although I feel she was more concerned about dancing and singing then my hair. My blowout was nice, my hair smelled burnt for over a month. I shampooed my hair a month later,my natural curl has not returned, my hair is SEVERLY damaged, and my hair STILL smells burnt after shampooing 4 times a month later. I WILL NOT BE BACK!!!!

Ne
Review β„–95

Quick and lasting style

Ne
Review β„–96

I always go to Earlina to get my hair blown out, for the price and quality of service, you will not be disappointed. Its been a pleasure seeing her grow as a business.

Br
Review β„–97

Very nice people. They did an amazing job with my hair.

Ja
Review β„–98

I usually wouldn’t put a review but because of this experience, i feel the need to help someone else. I usually come this salon for a blow out only But this time i chose to get color to my hair. I showed erlina pictures of what i would like and the color. She gave a book of hair colors to choose from. I showed her the color o wanted from their book and she pinned it to show another hairstylist. They then proceeded doing my hair but they put a lighter color in my hair which turned my hair orange. I asked a brown color. So of course, i let the hairstylist know that’s not what i wanted. She then asked erlina for help because she doesn’t speak english. I began saying again that i chose the color from their book so that’s what i wanted. After confusion and several of them talking back and forth. One of them brought the book up to me and erlina in which showed the color i chosed still pinned. Because of this, they then tried to reconcile the problem by supposedly putting the correct color. After the second time, washing, while my hair is still wet, it looked like the brown color i wanted. After blowing it out, it became lighter and turned to a blonde. As a licensed professional they shouldve known that this may happen. I’m not a confortational person and i understand people make mistakes but i expected them to reduce the cost for their errors. Instead she acted like she didn’t understand what i was saying. I allowed this to be a lesson learned to never do business with them again. My hair looks very dry and may be damaged because of this dye now. Ive always been known for natural and healthy hair. I will continue to take care of my hair with someone else. Please don’t make the mistake i made.

Ja
Review β„–99

Their prices change constantly, they talk about their customer in Spanish....but little did they know I had translation on my phone. Horrible establishment, how is a blowout for an 11 year old...$50. AVOID THIS PLACE LIKE A PLAGUE! I recommend going to see Jhoanna on Fox Road, she’s very professional and her prices stay the same and she works out of her home! Very unprofessional, they erased my first review, I WILL KEEP REPOSTING my review.

lk
Review β„–100

Terrible customer service. Noone asked if I needed help when I walked through the door. They left me under the dryer and didnt come check to see if I was dry. The only thing good about this place is that they are open on Sundays. The one on New Bern Ave sucks!!

Information
64 Photos
100 Comments
3.9 Rating
  • Address:4501 New Bern Ave, Raleigh, NC 27610, United States
  • Site:http://www.erlinas.com/
  • Phone:+1 919-872-4899
Categories
  • Beauty salon
  • Hair salon
Working hours
  • Monday:9:30am–7:10pm
  • Tuesday:9:30am–7:10pm
  • Wednesday:9:30am–7:10pm
  • Thursday:9am–7:30pm
  • Friday:11am–6pm
  • Saturday:9:30am–7:10pm
  • Sunday:9:30am–7:10pm
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