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Falls River Village
1110 Falls River Ave, Raleigh, NC 27614, United States
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Pa
Review №1

My Mother was having more and more difficulties with her activities of daily living and needed more assistance than I could give her, so she started living there. It has been a wonderful experience for us all. The staff are friendly and efficient. Mom was always clean, dry, and well-fed. After several months, Moms condition deteriorated, and it was suggested that Mom be moved to the memory care building next door.The move couldnt have been easier! Rodney and Eric moved Mom lock-stock and barrel next door before I even knew it! They hung her pictures and made her room feel comfortable right away!Mom gets very good care at her new home. The staff keep the residents busy by doing exercises, word games, visits outside, etc. They are patient and caring. Falls River Village and Court gets a 5 star rating from a caring daughter! Sincerely, Pat Foster

Ca
Review №2

Before COVID when we could visit our loved one in this facility on a daily basis things were ok. While we understand that closing the facility due to COVID was a necessary step, our loved one went steadily downhill as soon as the facility was closed to visitors. She did not receive proper care with hygiene and with medical screenings after the facility was closed to the public resulting in an extended hospital stay. The non-medical staff at this facility is great, but the medical team does not care about the residents. The Executive Director needs to go, she does not make the medical team treat the residents well and with respect. Our loved one was at this facility for 1 1/2 years and it has steadily gone down hill. I would beware about placing your loved one in this facility.UPDATE: 6/29/20 - it is interesting to read the facilitys response. Had the Executive Director returned our phone calls like she said she would, she could have learned everything about this situation that she needed to know. She clearly wanted our loved one removed from this facility and dumped her on the hospital for treatment of a routine infection. This has caused our loved one much unnecessary trauma.

Mi
Review №3

Clean and bright. Staff is friendly. Food is good.

Mi
Review №4

Awesome place and staff

Information
48 Photos
4 Comments
4.1 Rating
  • Address:1110 Falls River Ave, Raleigh, NC 27614, United States
  • Site:https://www.seniorlifestyle.com/property/north-carolina/falls-river-village/?utm_source=GMB&utm_medium=organic&utm_campaign=854&utm_content=falls_river_village
  • Phone:+1 919-805-3113
Categories
  • Assisted living facility
  • Retirement community
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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