I had a great experience. The staff was really professional and put me at ease. It was my first time going and was really nervous. Everyone there was really nice and understanding and walked me through all the steps. I would recommend anyone to go there even if it’s the first time and I met patients that been there more than once that shared their experiences and put me at ease as well.. I am so to have found a place that was helpful with giving me the financial assistance I needed for the services and a staff was really helpful. Thanks again to the staff.

I had failed abortion. Im in er now and was told the baby never passed smh. That place took forever to see me and everything.

The receptionist was very cold and unprofessional. I got the vibe that she didn’t want to wait on me . This place needs to hire someone else or at least training on how to speak to patients. Other than that the rest of the staff were very kind.

You know when you are desperate and scared, and the place you think could help has a cynical-entitled-receptionist who doesnt give af? I am a receptionist too, and I know the person answering the phone just feels entitled and doesnt care...and if she reads this, I am also a person who is scrapping by...dont take your frustration out on desperate people calling this medical office...even on my bad days I can still be there for people calling in at my office (I at least give a welcoming voice)...and maybe the receptionists boss needs to understand basic protocol...this is a medical place for women, not a retail store....

Just called the woman who answered was beyond rude ! I needed help with first time in the area wanted to get Info . I will never go to a place like this she called me honey and was making a huffing noise. Worst service ever!!!Didnt know this was a abortion place I thought it was a obgyn place for services for prenatal care but could have hot clarified if the lady would have explained!!

Definitely would recommend this place to anyone in need of a abortion. However the manager crystal was rude and unprofessional. Someone like that does not need to be running a place where women needs comforting. The rest of the staff was very helpful and made me feel comfortable kudos to them!!!!!!!!!

I havent gone but this reviews just yell out dont go!!

I went to this clinic Jan 12 2016 I had never had an abortion before, I was terrified, but I did what I knew to be best for myself and my 2 children. When I arrived I was very agitated because the lady at the front desk told me she couldnt find my payment. I will admit I was rude, I didnt know how to respond when all I could think about was getting this over with. Although she was agitated at my rudeness she maintained her understanding kindness. After it was all worked out I went to the back where the few things needed completed were done. I will say that the clinic needs to rethink their blood sugar testing. Those metal prickers are beasts! I screamed when my nurse stuck me and then burst into tears.I could tell she felt horrible and then I felt horrible for fussing at her. After that we did the ultra sound and I I told her that I was terrified. She talked me through everything before we left the room and told me I still had a choice if I didnt want to abort. But I knew It was best. After that it was time for my shot. I was panicked because I am terrified of shots. She was not rude about it she told me she would wait till I was ready, and then when I was upset about being a chicken she told me it was her job to make sure that I felt comfortable and it was no bother to wait with me. I asked her if she though I really needed it, and she was honest, she told me she strongly suggested it because I had anxiety and if I couldnt relax the doctor would not proceed for safety reasons,after the shot I got undressed and sat in a very comfortable lounge chair where they had happy chick flicks on and a nurse was in the room with us at all times. They were so calm and caring with the girls who had already had their procedure and so kind to me while I waited.When it was finally time, I was terrified but the same nurse who was with me in the beginning came in and held my hand and pet my head before the doc came in. When the doc came in he was super nice and funny, I was terrified and he was very uplifting for me. I know this isnt always desired by those having an abortion from what Ive read but really it helps. The procedure was short and did hurt a bit, but the nurse continued to hold my hand and tell me I was doing good and it was almost over and that she was proud of me. The doc and the other nurse calmed me to, here and there, but did their job as gently as they could. When it was all over the doctor told me that I did a good job and he hoped I felt better in a few days. After he left my nurse helped me up gently and slowly walked me to my chair. What seemed like minutes turned into an hour and when I realized it the nurse was trying to get me up to leave and I was the only person in there. I started to cry thinking they were trying to kick me out too fast, I cried saying but Ive only been here a few minutes why are you kicking me out faster then the other girls?. The nurse gave me a hug and said no sweetie you have been here a bit over an hour and your mom is in the waiting room getting worried about you. I looked up and realized she was right and then she helped me get dressed because I was quite need I say it relaxed. The nurse then walked me to my mothers car and hugged me one last time and sent me on my way. Even though the drive will suck, I want to go where I feel safe, and comforted during this terrible time.I have already scheduled my appointment and I dont look forward to my procedure, but I do look forward to the staff that treats you with kindness and understanding during a very emotional decision.

Ive been to this clinic twice in the past. The staff is never judgmental (unlike the horrible excuses for human beings protesting outside...dont worry, once youre in the door, youll forget they even exist) and the staff is also always understanding and helpful. Ive had the medical procedure and the surgical procedure, and the staff does a great job explaining the risks/benefits of both. During the surgical, the staff talks you through everything that is happening and the nurse even held my hand during the tough parts. Plus, theres entertaining movies, snacks, and drinks to help pass the time during the visit. If you find yourself in the same situation as me, then consider visiting this clinic.

I did not know what to expect when I made the appointment. I was scared and just unsure. I was torn between the medical or surgical procedure. I decided to go for the medical because I was only 7 weeks and 5 days along. During the consultation, the nurse explained to me thoroughly both options and helped me make the best decision. She was awesome and I am so happy that I listened to her. I expected to be in so much more pain but it was not bad at all. The wait was a bit long but my experience was not bad at all. I am so appreciative of the staff!

I went in for the abortion pill and to my dismay, it didnt work. When I went back in for my follow up, the scan revealed I was still pregnant so they gave me another set of pills. That night nothing happened so I drove back to this location (2 hours) and waited for about 4 hours until the doctor got there. The staff was alright to begin with, but I speak for myself and others when I say a staff member named Ashley is the only one who kept us women sane. She gave us updates, answered our questions, made us laugh in the deeply saddened moments and if it was not for her, I would have went back for my D&C terrified. I went to start radiation for my thyroid when I first found out I was pregnant and I honestly did not think I would have to go up there three times in order to successfully be able to start my radiation but it is what it is. The doctor was VERY courteous about the fact that I had been there the day before and took that into consideration when calling us back for the procedure. The doctor also talked me through it and I felt a weight lifted off my shoulders afterward. Only giving three stars because of some of the unfriendly staff. I work with the public too and even on my bad days, I don’t take it out on my clients or customers. The doctor was great though. I would recommend going here.

Overall worst experience ever , the staff was very friendly I can say that . But the doctor was extremely rude and had no bedside manner at all . When it was time for my procedure I did not feel any sense of safety with him he just told me to get up and come in the room he was very nasty and was not gentle at all during the procedure and would scream at you if your not doing everything he asks because he makes it extremely uncomfortable. I will be going back for a follow up but that’s it . I will never have another abortion I will just have my baby due to this experience. Got into the office at 9:30 am for my appointment and didn’t leave until 2:15pm because the doctor showed up whenever he got ready it’s horrible.

I was seen in this office yesterday. The wait was long but that was expected. They made me very comfortable my whole time there and I was even allowed to leave for an hour to get something light to eat because the doctored was running late (which was not a problem to me) after having a failed abortion at a Durham clinic (surgical) I was very scared that the same thing would happen again...but after getting in the room with the doctor and talking to the nurse she made me feel great! And the fact they use a ultrasound machine to make sure everything is good made me even more comfortable! I would recommend this place to anyone in need of this type of service! In my opinion if you not there for hours it’s not done right! I was in the Durham office all of 20 mins with the surgical abortion and found out this past weekend I was still 11weeks pregnant. This is not my name for privacy reasons BUT I am a real person that was seen in this location yesterday. Good luck to you all.

During a scheduled appointment I was treated with care, the staff work at a decent pace and made sure me as well as other ladies were comfortable. Ciara, was very nice during the first portion of my visit. I also had a great encounter with Sherri who is a great communicator during the procedure. I highly recommend to keep allowing her assistance in the procedure room not only for conversational reasons, but for comfort and support. Thanks Staff of A Preferred Some Womens Health Center of Raleigh!!!!!!!!

(Ignore the wonky name I’m using my old account for privacy.) So I went in for a medical abortion yesterday. The staff was very friendly and they make sure you’re comfortable throughout the entire process. The wait is about 4 hours (yes this seems like a long time but they tell you this when you check in.) They also offer refreshments and interesting movies while you wait to get called back for the ultrasound. Once you get into the room for the ultrasound, they offer a recliner and blankets for comfort which I thought was very nice.I never had a ultrasound before so I was a little scared. Since I was so early they had to do a vaginal ultrasound which scared me even more but the woman who did it was very friendly and made sure I was relaxed the entire time. I asked to see it and she answered every question I asked. ( you DO NOT have to see it, I just requested to!)The staff also explained everything in detail that would happen and what you should expect during your abortion. They will also answer any questions or concerns you may have at any time.When you first arrive at the clinic, some “protesters” may be outside. (not the clinic’s fault whatsoever) Luckily, my boyfriend was able to make them leave due to their van being illegally parked. Best thing to do is to just drive by them and ignore them as you walk to the door.Basically everyone there is very understanding and there’s nothing to be afraid of. If I ever need to have another abortion (although I hope I won’t!) I would definitely come back! 🙂

Incredibly unprofessional. Waited for 2 1/2 hours to be given the pill (medical abortion), and the room where I waited was so full of women that at times there weren’t enough chairs. They just file you down the line like pigs to the slaughter. No care or concern is given whatsoever and no explanation as to what will happen when you take the abortion pill. I can only imagine the surgical abortions are much worse. The pill was also $25 more dollars than Planned Parenthood. I would highly suggest the Planned Parenthood of Chapel Hill for abortions. I actually got to sit down in a PRIVATE room with a doctor who calmly and kindly answered my questions and concerns. He prepped me for what I would experience very well. Do not go to Preferred Women’s, they don’t care about you at all, just want your money. Even worse, there’s bible thumping protesters outside yelling at you while you walk in and while you leave. Just a terrible experience overall. Zero stars.

I went in around two weeks ago to get the abortion pill, and I did not expect things to go as well as they did. Every staff member I talked to was so friendly, they all made me feel comfortable and relaxed. I didn’t feel like I was being judged or questioned about my decision. There were several of us girls who took the pill together, which made me feel like I wasn’t so alone. Once I took the pills you are given to take at home, I did experience bad cramping and throwing up, which was expected. But overall it really wasn’t that bad, and I was feeling like myself and able to go back to work the next day. I’m extremely happy that I chose A Preferred Women’s Health Center, I don’t think there’s anything that could’ve made my experience any better. Thank you :)

Major kudos to those that have the courage to come here through what may be a very difficult time and those that provide excellent service. I see the constant religious protest and feel for those women whom are doing what may be best for them. The gnats that fly around the entrance to this wonderful facility are only promoting more negativity on their own agenda.

From the very first phone call to the last visit I was nothing but pleased. The staff on the phone, front desk staff and all the staff in the back were extremely friendly and helped in any way they could. Im not sure where these bad reviews are coming from but my experience was the complete opposite. The only complaint I have if I had to choose would be wait times but at the same time when you have 20 patients at the same time, youre going to have some kind of wait. The staff was working as quickly and efficient as they could. If I had to choose a place for my needs again, no doubt I would pick A Preferred Womens Health Center of Raleigh.

Even if your second guessing your decision they won’t give you an option of.. well you know you don’t have to do this to your unborn child. In my experience while in procedure with emotions flying I was told “stay still you wanted this remember”. I wish I would have never gone through with it.

This place is absolutely horrible. We went for an abortion, where I was uncomfortable from the moment I walked in. They do not treat you like most people would want to be treated, you are simply a number. I was told I would have to be put under anesthesia, which was something I didnt want to do or pay for. I was also not being informed by the doctor or nurses as to what was going on while I was there either. Not only were we treated this way, I was kept waiting for 6 hours. Im am still waiting for the refund that we requested in November and it is now January.If I could give this place negative stars, I would with full honesty. If you are considering coming here do not. I repeat, DO NOT. Such a disappointment, not only of a staff, but as an overall business.

The absolute worst experience. I will say the staff was nice, but thats the only positive. I had to wait around for over 5 hours to take one pill. There was absolutely no need for that. You are put in a room with 20 other women to the point where there’s not enough chairs for everyone. Even when you do the “counseling” it’s with multiple other girls. After you go back you don’t get one private moment. I suppose they assume every girl there knows that this is 100% what they want. They worst part is I brought my husband and for all 5 hours he had no idea what was going on because you can’t have your phone or contact anyone after you go back.

Posting this under anonymous for security purposes. Words won’t be enough to describe the ability the nurses have to convey empathy and compassion. At first I felt scared to go in due to the riviews that I’ve read but now I’m convinced that the clinic and it’s nurses is the opposite of what’s said about them. I recieved such great care from the nurses. I was very nervous, sad and scared but they managed to make everything feel alright. I had a nurse constantly check on me while I waited in the waiting room, she also brought in drinks and snacks for all the ladies that were waiting there as well. I went in planing on getting a medical abortion but did the surgical procedure because I happened to be over 10 weeks. I chose the deluxe sedation as well... it had me very drowsy but the nurses constantly checked on me to make sure I was okay. Helped me walk to wherever I needed to get to. The procedure wasn’t as bad as I thought it would be, there is two nurses in there as well for support which made it so much better. After the procedure, I went back to recovery room, the nurse made sure I was okay and asked if I needed anything they offered snacks, drinks. They also helped me walk out since I was a little drowsy still. Over all I had a great experience and I’m very glad I chose this clinic.

I came to APWHC in Raleigh, NC on Saturday 7/26/2014. I came early around 8:30 so they were not as busy. It was actually a wonderful experience. Everyone at the center were very nice and caring. After reading a few negative reviews I went into this clinic very afraid. The staff ensured me I was going to be fine and everything would be okay!! I want to publicly announce that this clinic is awesome! I received the surgical abortion and a nurse held my hand the entire time. The doctor was so sweet to me! my total stay was 2 1/2 hours, which wasnt bad for me!! Thank you all! I would highly recommend this clinic to anyone that is in this tough situation!!

The crew here are amazing....Sheree, Paula, and Yasmene are 3 woman that treated me with much respect. Was not judged looked at different or anything. Honestly, the whole entire crew is awesome but its something about Sheree, Paula and Yasmene that made me feel like I was on top of the world. If i ever had to go through this again I would definitely come back here and I RECOMMEND ANYONE WHO WANTS TO BE TREATED FAIRLY AND WITH MUCH RESPECT.....COME TO THIS LOCATION BEST CREW IVE EVER DEALT WITH.

Came here in support of a client and OH MY! What WONDERFUL STAFF! I would never had expected them to be so great. They were inexpensively priced. Followed up with my client pre-abortion and post-abortion...not to mention they were very easy going through her process. They provided good entertainment on the television fresh lite snacks and even some good ole lemonade at the end and who doesnt love a good lemonade. Dr. Washington is a mature caring man in a profession that he absoultey has paasion for and that is able to put a smile on your face from ear to ear! I was there in support, however should I ever have to use a service as such, I will be certain to select, A Preferred Womens Choice, simply because their staff and their amazing doctor! Kudos!

A very clean facility. Pleasant, comforting, knowledgeable staff. I was made to feel at ease, no pressure or stress from the medical staff. I really appreciate the way they helped me with my decision & made sure I was comfortable from beginning to end.

I went to this center at the beginning of March terrified as heck. I made an appointment earlier in the week for the abortion pill. When I arrived, there were protesters outside the gates... but luckily the actual building is down a slope so the protesters were not too terribly close but still close enough to yell comments at me as I walked in. When I checked in, they had me fill out some forms before they took me back for initial testing. After that, I went to the waiting room where several women were waiting for their own appointments. Shortly afterwards, a doctor took me back and did my ultrasound and then a nurse proceeded to take me into a private room and went over the regulations of the pill and I had to sign multiple documents. I loved how the room was private and the nurse allowed me time to myself to read over everything and sign. Then... the real waiting began. There were some women that came at 9:30 (I came at 11) for the abortion pill and we all took it at the same time (around 3). The waiting was HORRIBLE, but it goes by much faster if you bond with the women around you. Plus, they were playing some pretty interesting movies. The reason it was so long is because the doctor was not present, so we had to wait for him. The entire process of giving us the pill took less than 5 minutes. Overall, the staff and doctors were VERY nice and supportive. I never EVER felt discriminated against or like they were being rude. They were very detailed about what the pill is, does, and what I should expect. I recommenced this place 100% to any woman exercising their rights. I was very pleased with the staff, cleanliness, and environment they created.

The doctor basically tricked me into saying I couldnt do it while I was heavily sedated and had just woken up from a nap, due to waiting so long while sedated. They definitely took advantage of my confusion and incoherent state.Not to mention, all the girls sat around for 4 hours without food or water, after being told to eat extra light before the procedure, and no information at all as to what we were waiting on, while occasionally watching all the nurses eat pizza.On top of that, Im currently bleeding into my own panties due to the doctor, though. I didnt get to complete my abortion because the doctor wasnt willing to allow me to get comfortable at all after forcing a speculum into me without any form of lubrication, and then refused to do the procedure. I genuinely believe he hurt me considering my panties and toilet bowl had a LOT of blood on them, and we never even got past the speculum insertion. Ive never bled like this after a pap smear or anything.That doctor genuinely does not care, and if youre one of the last abortions of the day, hes more than happy to try and shove you out of the door instead of talking to you while sedated. All he does is rush through all his procedures.This place is beyond unprofessional, and turn what is already a bad experience in a horrible one. Go to a different clinic, do not throw your money at these people because theres maybe only 2 nurses there that actually give a damn. Im so upset I wasted all that time and money (because, spoiler alert, you will not get a full refund for anything) for a crappy ultrasound and a drugged up nap, and lots of blood after, despite zero procedures actually taking place on me. Thats it.Edit: After reading other reviews, it seems like if you leave anything that isnt sparkling, youll be argued with by the owner and told your experience wasnt truly that, or you might even be told youre a protester trying to slander the page. How can you treat people like that? Especially when some of these women went through horrible experiences, some almost actually dying due to apathy from the staff. None of this is fun, and arguing with negative reviews instead of trying to fix it makes you look even worse. Its not our fault people slipped through the cracks and received awful care or were manipulated. Being THAT defensive makes it look like you know what youre doing but just want to cover it up. Try and fix it with people instead of arguing. Ill be finding a way to contact a director or human resources, because it seems like there needs to be a big change there, and possibly getting a lawyer involved.

Iv came here before and the staff are always great and kind , I will always reccomend this place . Im comfortable here and you dont have too worry about anyone judging you . the nurses are very supportive. Cheri took good care of me

This was a very hard time, but the nurses made it very very pleasant. Everyone was extremely sweet and understanding. I will recommend to anyone & I thank APWHC for making this a very nice procedure, considering the circumstances.

Sorry for not posting under my own name- trying to keep some privacy. I hope that a comprehensive review however will help anybody who is going through the abortion process and may be feeling uncomfortable or nervous.This is what I experienced when I visited the clinic last week- I arrived at the clinic after it opened but slightly before my appointment time. I waited outside with a group of other women until the doors were unlocked. I then waited in line to provide my IDs to the receptionist. There were at least 15 other women in line, not including anybody who came along as support. After providing an ID, I sat down and was called again to the front desk about 15 minutes later to go over the details of my appointment and provide payment. Then, I waited again until I was called back. There were movies playing in the waiting room which was nice, but there were so many people that the late-comers had to sit on the floor. The time from entering the clinic to being called back was approximately 30 minutes. I was not allowed to bring my cell phone and my boyfriend could not come back with me- which I was unhappy about. I then was given a urinary pregnancy test and my vitals were taken. I was given a finger prick to test my blood- just a prick, not a blood draw. I was then taken to another waiting room where I stayed for about 45 minutes until I was given a ultrasound- this was an abdominal ultrasound, not a transvaginal one. After another wait, I was called into a room with 3 other women and given the details of the medical abortion by a nurse. She answered our questions, gave a comprehensive review of what to expect, and had us do paperwork. Then, I was taken to a 3rd waiting room, this one had recliners and privacy curtains- although I was comfortable I was not given much information about what I was waiting for or what to expect, which was a bit frustrating. After spending about 30 minutes here, I, and I assume all the other women who were doing a medical abortion were called one by one to take the first set of pills (it was only one). Each person did this by themself in front of the doctor, who was very kind but efficient. He asked if I had any questions, watched me take the pills, gave me my second set, and then I was free to go. The entire appointment took approximately 3.5 hours.I called 3 more times- twice because I had a bit of an atypical experience with the abortion itself and wanted to make sure everything was going normally, and once to ask about getting an excused absence letter (I am in college). Every time, I had somebody who was very helpful, understanding, and informative. I was never once put on hold.Pros:-The nurses were all extremely kind, helpful, and patient as was anyone I talked to on the phone and at the front desk.-I am certain that I was given very comprehensive, informed, and compassionate care.-They made an effort to keep everyone comfortable, even if the facilities and procedures left some to be desired.Cons:-The facilities and procedures left some to be desired. The wait times were long, it was very crowded, we werent kept informed of what we were waiting for or to expect.-The doctor only gave us a prescription for 800 mg of Ibuprofen to manage the medical abortion. This is very minimal, and I didnt even get the prescription filled because its the exact same thing as taking 2 more than the dosage on your 200 mg OTC bottle. I do not feel like this was adequate at all to handle to side effects of the medical abortion.-Having what was essentially a group appointment is uncomfortable. I would have liked more personal care, but that may just be an effort to keep wait times and cost down. I know they offer a private appointment option (extra cost), which is certainly recommended if you are not comfortable with doing some parts of the appointment as a group.

I wanted to be anonymous. Overall I felt very comfortable here. Please see the pros and cons that I felt were important below.I arrived on a Thursday with an appointment for 9:30AM, the earliest available.Pros: All staff are friendly. Some may seem tired and unhappy but you shouldnt take it this way. I imagine its difficult to know how to reach patients possibly going through depression over this. I was never judged or felt they silently judged me.It was very clean. All chairs had a sheet to help soak blood should someone be bleeding after the procedure. None of the sheets had blood. While youre waiting theyll bring animal crackers and gold fish to eat while youre watching a comedy movie.There is a very positive atmosphere; magazines, paintings, and blankets available to feel comfortable. You can sleep while you wait and theyre very gentle when they need to wake you and in everything they do.One of my best moments here where I felt really good was after my procedure a nurse held my hand and helped walk me to the recovery room.Cons: Guaranteed a long time in the waiting room. Even though I had my ultrasound 2 days before they had to do another. I arrived on time but spent about 3 hours simply sitting. When I asked what happened with the time, they explained they wait on the doctor. People began to complain about the order in which clients showed up being wrong. I overheard this is because files are constantly being touched. Probably you have to wait again should your file not stay exactly the same until your time.The doctor can come off a bit rude. He will constantly ask you to relax as this helps the process hurt less. He is extremely nice and I understand he is only trying to help while getting the procedure done quickly so he can help others. He asked why I didnt take the pill; he meant the abortion pill and not the birth control. He explained when its early it has a higher success rate. If you ever feel offended like I did it helps to double check that youre correctly understanding.Overall from the staff to the atmosphere I felt very comfortable and relieved. Youll need a lot of patience as it seems there are a good amount of clients here trying to get the same exact help as you.In summary, if youre able to stay calm and understanding of what the staff is going through and show them kindness, it will be a very painless experience. If youre getting the procedure, relax! Stressing will make it much more uncomfortable. I felt very cared about here and Im glad I chose this location. Everything will be okay here.

Offers a very vital service to the women in Raleigh. Thanks for all that you do to keep women healthy!

The ONLY reason I’m giving two stars is the incredibly friendly staff. Seems from the older posts describing a mean black woman doing the ultrasound that they have found someone new who is incredibly nice.Besides that I waited for 6 hours!! To get my surgical. The doctor was incredibly unprofessional and AFTER he inserted the speculum and told me he was going to give me a shot- then proceeded to scold me for not talking the pill WHILE MY LEGS ARE OPEN and he’s got the speculum in. HOW is that appropriate?!?! Then without telling me at all what he was doing just hopped in and started the procedure which was the most painful thing of my entire life. I wasn’t ready AT ALL because of him and it made it that much scarier. Bad cramping does not even begin to describe it. Granted I will say I had to drive and could not take the shot that sedates you- so If you go here get someone to drive you and TAKE THE SHOT.The nurses were an absolute god send, I’ll say that again.

Great fun and understanding staff,,not a long wait and quick process. Recommend this to any woman in this situation. 😊

I was at the clinic on May 2nd at 9:30AM. I had made a prior appointment on the Thursday before and was given this time. I arrived by 9:15AM and already there were 6-7 people waiting in their respective cars. I was afraid of protesters outside but there was no such drama. I was also told beforehand that even if there were protesters outside, they are not allowed to enter the parking lot and that was a huge relief.The door of the clinic opened at 9:30AM. We went in and stood in a line. There were at least 12 of us waiting to be seen. I was there for a surgical abortion since I was well into my pregnancy. We waited in the outside room for twenty minutes, made our payments and then ushered inside. Blood samples were taken, we were asked to fill out a few forms and then asked to wait in another room and wait for the nurse to call us for an ultrasound. I waited here for another twenty minutes, then was called in by the nurse for the ultrasound. The nurse was extremely kind and competent, she actually understood how scared I was, was very patient in answering all my questions and even suggested that I was not so far along in the pregnancy as I thought to be, so I am eligible for a medical abortion. When I asked her the details of a medical abortion, she was again very patient and kind. I never felt rushed or hurried. Based on her input, I decided to change from surgical to medical abortion. I then left the ultrasound room and was called in to another room where another nurse came in and explained very clearly how we needed to take our medications on that day and the next day. Again, she was extremely polite and patient and answered all my questions with utmost kindness.After this, me and a few other girls were given the first pill with some water and was asked to wait for the doctor before taking the pill. The doctor saw us almost immediately, he explained to us that the first pill will stop the pregnancy from growing any further, the second four pills are to be taken bucally after twenty four hours, and this set of pill is what is going to cause initial cramping and then eventual bleeding, and this will terminate the pregnancy. He described the cramping to be somewhat like our menstrual cramping, and the bleeding akin to a heavy period. Once he was done explaining, again, he patiently waited and asked us if we had any questions. He made sure that we made follow-up appointments exactly two weeks from that day to come over and get ourselves checked to make sure that the termination was full and final. He then handed over a prescription for painkillers to combat the cramps.All in all, I will give this place 5 stars for their service and efficiency. I felt comfortable. No one rushed me or shamed me for my decision. Each and every employee from the front desk to the nurse practitioner, each one of them were extremely patient and kind and sympathetic to the emotions that people were experiencing.I am thankful for this place in Raleigh, NC.

Its takes awhile for you to see a doctor I came on a good day though. you get sleepy but they really do make you feel comfortable only thing i didnt like was when I was getting my surgical done they want to talk you threw it and Im really not a talker when Im in pain but all you got to do is breathe and it will be over before you know it. I dont know if it was just me but i barely feel any pain afterwards my blood pressure was just kinda high ..they give you snacks and juice too after almost like giving blood these bad reviews are lies but I can say I really did want to go home right after. Oh yeah the lady in the front counted my money wrong then had a attitude because she was wrong but everyone else really helped me. they kept on trying to let me do the pill instead saying they dont think i can take it but I did. I dont know about everyone else but I was fine. And never had a pap smear before. Thank you all of you guys you really helped me.

I only have two complaints. Which is why I gave the facility three stars. The majority of the staff were so friendly I enjoyed talking with them. The black girl that did my ultrasound wasnt very friendly. Shes not mean at all, but shes gonna get you in and out. I was very uncomfortable during my ultrasound, and she never said a word. The wait is kinda long, but there are movies that are playing. In the dark waiting room in the back theres a book that has support from other women in it read that book if you can!I chose the pill for my abortion. Other clinics I read give you narcotic pain medication scripts as well as nausea meds. This one gave me a script for Ibuprofen 800mg. I feel like a nausea script should be given because I was so sick.About the pills:The first pill you take at the clinic did not effect me much, but the four pills the next day made me sick for about an hour. I placed the four pills in my gums. They didnt have a bad taste just chalky. After about an hour I started cramping. I had diarrhea and vomiting, and was shaking. The cramps were just like really intense period cramps. After an hour of what I thought was torture I started bleeding pretty heavy. I passed clots, and something that appeared to be a sac or huge clot. I felt much better after that.For the nausea Ill encourage saltine crackers. Get you a heating pad for the cramps.I felt nauseous a lot so I just kept eating saltines and water. If you have a lot of diarrhea like I did make sure you have some Gatorade or something with electrolytes.Im a big whimp, so if I can do it so can you :)Its gonna be tough at some point, but remember every woman is different. And by the end of the night you will start to feel better!Girl no more morning sickness!I hope this review helps! Id do it again and with the same clinic. Youre gonna have to wait so just clear your day, and prepare for the next day.Good luck ladies ❤

Made an appointment today, and was in shock how dirty and run down the outside and lobby look, dont see how this place is soothing or sanitary by the looks of it. Very terrified now. You would think they would handle a place like this differently. Considering the reasons women come in. It really shows that maybe they dont care about soothing your needs, or to even make the place look relaxing for you. Will update if I go threw with my appointment with them. At the moment Im looking else where. I wanT to be seen at a place that shows a little more effort.

I wouldve never thought i would be handled how i did on my appt. from the staff to the csrs they made me feel comfortable even though i was freaked out about the protestors being so aggressive. thank you again

Went inside on Dec.29 and the abortion barely lasted 2 minutes and a lot of the fetus was left inside to the point i was rushed to hospital and after all the money I spent I think they are a rip off. And NO I didn’t call a 24 hour number because it was after hours and I had to go to a hospital IMMEDIATELY because to much blood was loss. It’s sad this place takes your money and doctors don’t properly do there job. And after a ultrasound my personal OBGYN doctor was sure I had retained fetus inside of me. I would not recommend this place and would never go back after I paid for services that were obviously not properly done. Please do not go here I would hate for anybody to go through what I did.

Overall the staff and the experience was great . The place seem a little unprofessional because the manager wasn’t dressed like she worked in a medical facility . Regular shirt and adidas pants !!! Unacceptable

Staff was super friendly & made this tough decision go smoothly! Thank you guys so much!

I cant say having an abortion is easy but I will say though the doctor and nurses here are amazing compassionate caring people and my experience here was a great from the front desk to the exit you are in good hands

I arrived on time and did my paperwork. Staff was very polite and friendly. Clean environment and very supportive.

Great staff that let me know everything that was going to happen. The nurse Tanita was nice and made things easier.

Takes too long.... and they dont tell you the reason youre waiting so long is because they have to wait for a Dr. to finish his shift at another hospital. Then he comes in rushing through each procedure. RUN, RUN, RUN!!!

They Are Very kind an Make you Feel comfatable! I️ was Very Nervous but during they doctor an Nurse talks to You An Make you Feel More assure! Sherre one of the nurse Made Me feel so comparable during it ! Dr Washington Talked me all the way through an o didn’t feel so Bad about it ! An parrisha Made me laugh An, I Forgot All about My Pain !

My name is kyasia and my experience with the preferred womens health clinic has been a so far so good . the staff has been welcoming and non gudgementle with it being my first experience with this procedure it has been smooth.

The doctor decided to talk about the pill again after the ultrasound nurse tried to get me to take the pill also. Now mind you, I have filled out paperwork, paid $, waited 4 hours, panties off, feet in the stirrups, and you want to ask me about taking pill instead. Sir, this is not the time. Not only did he try to persuade me to take it, he starts being argumentative with me. very unprofessional. He said my baby may have a chance of living with the surgical method and may be whodini!!! This man is a clown. I wanted to tell him, I will then take whodini and put him on your door step with a lawsuit in this backpack. I do not recommend this place. He is insane. I hope I am ok because he was upset because I kindly yet very sternly ended the conversation. They should hire a telemarketing department to solicit the pill to patients before coming in. (Although, I am old school, I rather you remove it natural versus putting something synthetic in my body that is powerful enough to kill...) This is a very aggressive sells technique they are using very inappropriately, horrible timing, and it made me more frustrated, stressed, and uncomfortable. I just hope I am ok. I totally lost respect and trust for the doctor.

I went earlier today and was very pleased with the staff and the doctor they really did do a great job..2 thumbs up

Its been a few years since I went here but the experience was terrible. I just had another abortion at the other clinic in town which is what motivated me to finally leave this review. While I was there I felt pressured to leave a review on this tablet they passed around and I did leave a blank 5 star review cuz I didnt want to cause problems.It wasnt a nice place tho. Felt rushed, they increased the price when I got there for Sedation that didnt even do anything, and they were kinda rude to me while Iwas there. Not outright mean, but no one seemed to give a damn about me and my feelings.Now that I have had another abortion and see how a place can treat you nice, and that all that pressure I faced was bs. and that there is sedation you can get that makes you not feel a thing, I wanted to leave my review.

The Negative reports I have read are very difficult to believe. Everyone is friendly as you areeven nice to those with a not so friendly attitude. As for a wait you can thank McCory for that. Trying to criminalise this act of kindness. A life was SAVED today. NOTHING died.They are courteous,kind,clean, professional,and know their stuff. Thank You Sooo much for your life saving services. Ladies after you have made your choice choose this place. Once again Thank You for saving MY choices Life.Hug to all you ladies and the MD.too.

I have changed my name, for my own safety etc. to start, the reviews are very misleading. I wont say the clinic is full of ghetto people, color means nothing, just because a black woman is black doesnt make her every move ghetto. I want toStart my review with some things that did bother me, such as the protestors out front, they chased my car down, screamed bible verses in my face and no one warned me that I would or could encounter this, After finally getting to the building, absolutely frantic and sad from the protesters I realized that the front door was completely unlocked, I didnt feel safe in the waiting room, as the protestors were belligerent out front and could have stormed in had they of felt like it (THE OWNER COULD NOT CONTROL FREEDOM OF SPEACH) so Im totally aware that the owner isnt responsible for the protestors, that is out of their control, what they could fix though would be maybe keeping the front door locked and it people being buzzed in. I was visibly shaken up upon entering the building (after driving 9 hours from out of state for this appointment) my hand totally shaking uncontrollably while handing them my ID. I only have two other complaints such as the options for sedation were very limited, as I was allergic to all they had to offer, so I went through the procedure completely unmedicated, which for me was very hard for me, had it not of been for the two nurses talking to me about my current babies during the procedure I know it would have been a totally different outcome. I wish I could remember their names, I wanna say Jessica is sheere. We all giggled and made jokes about the hillbilly state I traveled from.

The staff was pleasant and made sure I was aware of what to expect and what I needed to do before and after the procedure

Very clean, very caring and the staff was patient and informative and helpful. I wolud definitely recommendedthis establishment.

(If only 0 stars was an option)This place was terrible. I just want to say that what Im writing is EXACTLY how they operate. Im not making anything up. I came here with my boyfriend at the beginning of the week to begin the process of aborting my very first ever pregnancy. So naturally I was very nervous and had no idea what to expect. The woman at the counter was as nice as any check in at a doctors office I guess, but its how they operate behind the door that was unpleasant. Once admitted to the back I was seated in a hallway and asked to fill out paperwork. Blood was drawn and vitals were done and then I was directed into a back waiting room that was dimly lit. I sat here for about 20 minutes before being called to another room to do an ultrasound. The technician was very impersonal and didnt say anything to me other than, this gel is going to be cold before she jabbed the scanner onto my stomach. Two seconds later I was ushered back into the dark waiting room. I sat here for another 40 minutes while watching other women being corralled in and out, each looking afraid and depressed. Soon a nurse came to read me a list of risks for the procedure and then told me when I came back after the mandatory 72 hours I would be asked to fill out a few more forms and then be given the pills. I set up to come back as soon as possible. I arrived on the date of my appt at the earliest possible time (8 am). Only a few other women were there when I arrived and I ended up being 3rd in line. I paid the other half of my fees and asked the woman at the check in desk how long itd be since I had already done all of the preliminary steps days before. She assured me it wouldnt be long. Soon I was back in the same hallways but was told Id only need to have vitals done again and then I was placed in the same dark waiting room. 30 minutes later I was asked to fill out forms about the procedure and then put back in the waiting room. The room then begins to FILL with other women who have come in for later appt times and I wait for over an hour as they are all brought up to the same point in their procedures as I am. At this point I begin to get restless and ask a nurse about how much longer itd be. She lies and says the doctor is checking our charts and it shouldnt be much longer. Another 30 minutes later and I still havent been seen. At this point Ive been here for over 2 hours and have to be to work soon, and STILL havent even glimpsed a doctor. I grow impatient and so do the 2 women ahead of me who also hadnt been helped any further. I went out to the front lobby and saw that it was full of more women waiting to be seen. I knew instantly that this place was not being managed well. They were simply cramming patients from the front waiting room to a back one, leaving those who came to support them up front thinking they are being helped when they arent. I demanded a refund and while the front nurse tried to talk me into rescheduling I made sure to inform her that I had no desire to come back to this place and that they had managed to make a stressful and scary situation even worse. I do NOT recommend this place. I wasted almost $200 here that I wont get back just for a bogus ultrasound and a finger prick. Now my boyfriend and I have to hustle to find another clinic and restart the process. All I can suggest is that you shop around and really investigate these places. Abortions can be scary things and you dont want the process to haunt you more than the actual procedure.

Slow slow slow slow slow 3 to 5 hour wait for no reasons

Everyone was so nice and friendly. Would recommended to anyone

I wanted to remain anonymous. My experiences at the clinic were not terrible but they werent pleasant. I had my abortion done on October 30th. Pulling into the parking lot, there were a few people standing outside of the premises. They were protesters I assume. They did not have signs, but bibles in their hands. They did not try to yell at you and get you to come over to them. I felt like they were there in case you needed a second opinion and that was all. I walked into the clinic and of course I felt uncomfortable but I believe it was because of the reason I was there and not the environment. It didnt take long before they called me up to talk about paying. The woman asked me if I wanted to pay $50 extra for sedation which I agreed to. I paid a total of $390. She let me in the back to fill out a chart and wait to have my finger pricked and blood pressure taken. After that I waited in another waiting room to have an ultrasound done which I waited about an hour and a half. The room was dark and they had a funny movie playing which I found comforting. The staff was pleasant, no complaints except the ultrasound woman who gave off negative vibes. She told me I was six weeks and said the doctor recommends the pill this early as if I had no other choice. I told her I wanted to do the surgical abortion. After that I went back in the dark waiting room to wait some more, I would say about an hour. Then a woman called my name to give me medicine and a shot. She explained what each was for and gave me the reason as to why she was giving me a shot on my lower back/hip/butt area rather than my arm which was because I was thin. The shot was very painful. After that she gave me a plastic bag with robes in it to change into. After I changed she told me to wait in another room which had a tv and sofa seats that were very comfortable. This is where I waited to along with other women until we were called individually to get our abortions. I felt out of it from my sedation but after waiting about an hour intil I was finally called back to complete my abortion, it had worn off some. The doctor came in and asked me if I was in school and what I wanted to do after I graduated. I had my legs closed still and he told me he was talking to me to get me to feel more comfortable to open them which I felt even more uncomfortable from. The procedure itself was the most painful thing I have been through especially the vacuum part. The sedation did not make me feel less pain, it just made me feel out of it. The procedure was probably 2-3 minutes. Afterwards I was told to sit back on the sofa seat that I had been sitting on. I was cramping so bad, was bleeding, and tried to hide my tears so other girls going in to have their abortion done did not get even more nervous. The nurse at the desk in the waiting room asked me if I wanted a snack which I said yes to but never got a one. She told me when I was ready I could go back to the bathroom to change. I felt so sick and out of it that I sat there for a good five minutes before she reminded me I could go change when I was ready. I felt rushed especially since the woman I talked to on the phone when scheduling my appointment said 30 minutes is usually spent in recovery. After I changed I sat in a chair by her desk so she could go over the prescriptions she was giving me. I was so out of it and nauseous I couldnt tell you what she was even saying. After she was done, I started to make my way out when I had to sit somewhere because I felt like I was going to be sick and pass out. I then walked out to the car and threw up so much liquid. After that, I felt fine. I did not feel the staff cared about or had the patience to comfort the women in the clinic but they werent rude. The experience was terrible although the staff was not bad but I would still never go through an abortion here again or ever, honestly.

I would never go here. They performed an abortion on me when there was no baby in my uterus. I was having an ectopic pregnancy (where the egg is fertilized in the falopian tube) The day after I went to this clinic my tube burst and I began bleeding internally. I was cramping badly so I scheduled a follow up appointment the next day. The day of the appointment I passed out. I still made it to the appointment. They performed an ultra sound and said nothing was wrong and sent me home. I spent the next few days in bed and in pain. Finally on day five feeling a bit better I got up and showered and did some chores. That night sitting on my toilet I passed out again and crashed thru my shower doors. I was rushed by ambulance to the emergency room and by the grace of god they were able to save my life. I had been bleeding internally for five days. If this clinic would have been responsible this all could have been avoided. I could have had the pregnancy terminated before damage to my tube occurred. Dont give these greedy drs your money. After this happened I requested my medical records and paid the cost immediately to get them they withheld them from me for over 6 weeks and only gave them to me after I went to their office and made a scene. They scarred my uterine wall from pinching it over and over again to abort nothing. My visit to the hospital cost over 30,000 because they didnt want to turn away 350.In response to the owners response below. I ALMOST DIED!!! I cant believe that you would try to spin my experience at your clinic to try to make it sound as if I was a protester in order to not accept responsibility for What your greedy clinic did to me. Yeah right the patients are your first priority, not a chance the money is!!! You file women thru that place like cattle to slaughter. To imply that this is a false happening, is an effort to shirk responsibility. How could you or anyone possibly read what I wrote and think it was made up to try to smear your clinic. I posted this review purely to try to protect other women from this clinic.Are you telling me if I provide you with my real name you will right this horrible wrong?

I expected my expirence to feel a lot more comfortable than it actually was emotionally. When I first arrived all was well, the ladies who went ahead and took my blood pressure and blood sugar were mediocre...some seemed as if they didnt enjoy there job. The heavy set African American female who took my ultra sound was not warm or welcoming at all. Didnt care to smile or even ask how I was doing....just told me to lay down, squirted a bunch of freezing cold Jeal onto my tummy and didnt even wipe it all off. The waiting room time (3 HOURS) is what I thought was the worst until I actually went to have my procedure done....for such a traumatic expirence for some to go through you would expect the nurses and the doctor to comfort you and be warm and welcoming during such a stressful situation. I more so felt judged than anything as the male doctor I felt basically scolded me for not wanting to take the abortion pill and then proceeded to tell me well you know the pill is more accurate and blah blah.....and basically made me feel like I was doing the WRONG thing by having the surgical procedure done and as hes going inside my vagina making me feel stupid for making this choice.....but isnt that MY CHOICE??? he seemed more annoyed that he had to cut his lunch break in half rather than do his job professionally. The nurse who did my ultra sound was unfortunately there as well and when I asked if I could hold someones hand completely ignored me as if I was being an inconvenience to them. The other nurse in the room. Thank God for her. She was amazing. The ONLY nurse in the whole center that I felt was polite, comforting, and enjoyed her job. Little petite blonde lady. Without her there I prob would have called off the entire thing. I would expect EVERYONE in that office to be as comforting as her. Coming from working in the medical field I was extremely disappointed at the standards and the attitudes of more than 90% of the staff. Once the doctor was done he just rushed out of the room without a word. I felt like me and all the other girls should have just been taking numbers like we were waiting on line at the deli counter....that is how uncomfortable this staff and DOCTOR made me feel. I felt rushed. I felt judged. And I felt like more than half the staff hated there job. A very traumatizing expirence made even worse just by the people working there. I will not recommend anyone to this facility and I will be looking further into how I can go about contacting human resources. It also seems the same ultra sound tech has had many of the SAME complaints written about her....why does she still work there? Does the owner responding to these comments even take negative feedback as constructive criticism and try to make the work environment more pleasent. Im reading comments from A YEAR ago about this sale ultra sound tech yet shes still there?????? I feel even more traumatized from this expirence than I did initially going into it...cant sleep, cant eat, just in over all disgust on how the staff treated not only me but all the other girls having the surgical procedure. The nurses and the doctor were SOOOOOO annoyed that they had to stay to do the procedure and thats why the doctor was as rude as he was trying to push the pill onto us. So he could just go back to enjoying his lunch. I feel as though I might contact an attorney and go about seeking medical attention for the ANXIETY and distress your facility has caused me.

Staff was extremely nice. Made the experience more relaxing

It very nice and comfy and they work with you the nurses are very cool and laid back

The waiting process was a little longer than expected but I came on a busy day. The staff was very helpful and friendly and I would recommend this office to anyone who needs the services

I am 29 and this was MY first AND last experience having to go here!I was SOOO SCARED. Having a friendly environment is very important. The first day I went (saturday) the lady at the counter was very nice, But THE sonogram tech was NOT so pleasant. NOT rude JUST not friendly. Being in this environment YOU never know what anyone is facing! I had to come back Monday, bc NC regulations were not fully covered yet!Coming back on Monday was the procedure ,and I was more nervous then the first time! The lady at the front counter ah yea once again not so friendly. Just blah, The wait time is just soooooooo long. You get in there get your medicine, and in appropriate clothing BUT sitting back there for soooo is not good! The staff looks to be doing their job, so maybe more staff? Idk! Your emotions, nerves are EVERY where so what maybe is 2 hrs feels like 15 days ;-/ the nurse of the day ah once again JUST okay,BUT let me tell you about nurse idk what she was Courtney. Awesome. Friendly,loving,caring,understanding, educational, and JUST awesome. I had her day one she did my iron test and something else BUT when in the procedure MAN if it wasnt for her. Wow! I also WAS very nervous, bc I had a male Dr BUT let me tell you he was AWESOME too.. he made it like we were just getting another yucky pap! He talked to Me,asked me questions, told me I was doing awesome. Then went to recovery where I had emily I believe was her name. She ROCKED out too! She was friendly, talk-a-tive, and just as bubbly as me! They say send referrals, and ah I wouldnt bc I dont want anyone in those chairs like ME, but IF I have to I will refer here!

I just want to say that I found these reviews after I had already gone to this clinic. I went to this clinic needing to have a abortion/dnc done cause my baby wasnt making it. the bundle of joy was suffering and i had no chance of making it through with the baby when i got in there the nurses were rude if i asked a question cause i didnt know what to expect never been through this. they looked at me like i was stupid. not to mention how nasty it was when they put all of us in back room there was crock rouch that crawled right under a girls foot. i wanted to leave but thy would not give me the money back.. when i finally got back there to get it done i paid for extra gas and it did nothing the pain was so horrible i cant describe it they were not comforting and it was the worse ever... then i was hurting still so bad and we didnt get pain meds and when i went home i ended up in the er with passing huge clots and pain worse then ever. kinda find out the did not take verything thing out they messed up the procedure and i had an infection from them dilating me so much! I still have stuff in my uterus and im now bleeding inside my uterus i just wanted to let you all know please please please do not go hear!!!! i would never wish this pain on anyone!!!! dealing with what im going through right now is dangerous and can kill u.. all because of this office... please be careful girls i have two babies at home and to be in this much pain and cant do anything else is the worse feeling in the world. just look into ur places very well.

When I walked in this place I just thought it would be a little different where you could go and feel welcomed you want into the waiting room and there is a million people in there looking at you then you go to the front desk and the lady say come back in 5 mins and when I did still took over a hour for her too call me back sighs Im so fearful of what is next I pray I never have too go threw this again

The staff is very caring and efficient. They helped me get through it all.

Good Ill go again if I have 2 😬

The people are very nice ! The process is just long !

The staff was very pleasant and it a very calm environment.

It was the worse place I have ever been too! The nurses were rude and ghetto , & the doctor was even worse ! He threatening me to go to another place where they could put me to sleep ! Its was horrible ! I was so scared and I didnt fell comfort from them at all ! Bad place .... Dont go here !!!

So rude! Unprofessional on the phone and had a horrible attitude.

Sheree was very helpful

They were very friendly

Omg bad service