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Mountainlands Family Health Center - West Park
750 Freedom Blvd 200 W #201, Provo, UT 84601, United States
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Ar
Review №1

Great staff, honest doctors, hard working and very patient! I’m usually always late ;)Dr. Walker takes the time to really talk about things and the nurses are always friendly and smiling. It’s nice having a doctor that remembers your previous conversations each time you visit, they’re very plugged in. I was hesitant switching to Dr. Walker but he’s the nicest guy and I’m well cared for. As a patient I stay honest and do my part, so they can do theirs and it works out wonderfully. I won’t ever switch voluntarily.

Da
Review №2

Their pharmacy takes forever even if its not busy. Def will be choosing a different pharmacy

Re
Review №3

Robert Rowe PA did an excellent job! He was kind and listened to what I had to say and asked questions to clarify. All the staff were wonderful! The pharmacy was quick. It was apparent how the entire clinic worked together to help the patients and ensure intentional care and support.A big bonus- almost all staff are bilingual which helps put everyone at ease and in a friendly, caring atmosphere. I highly recommend this clinic!

Ru
Review №4

Called in to make an appointment and the lady was extremely rude. She told me she couldnt help me and hung up on me.

B.
Review №5

I did not have a good experience at this clinic. Overall the services provided were very terrible the doctor that I saw was not at all concerned about helping me Figure out what was going on with me. I asked for some lab tests Because I was concerned about my thyroid.which he actually told me that he was just to busy and that I would have to Go back for another appointment. Which is crazy because prior to my appointment I told the front desk What I needed done to make sure that I could get it all done On my appointment. He did refill a couple Of my prescriptions which was helpful. Which they were automatically called into their pharmacy there. I attempted to transfer or the prescriptions to another pharmacy and a week later the pharmacist has still not been able to transfer the prescriptions so I don’t know what’s up with the pharmacy there too but it all seems pretty bad

C
Review №6

The worst medical service ever!They treat you like clients, not like patients.Doctors are not professional at all, especially Dr. Rob Rowe, not human at all.Waste of time and money.

DI
Review №7

I love this place. The people are really nice and though they have lots of patients/ costumers due to the quality of care and price. They always do there best to help everyone

Ha
Review №8

The doctors and nurses in your facility are great, but theres one lady at your front desk that is incompetent in basic communication skills and has forced me to make two trips from SLC because instead of explaining what I needed, shed just say, Just come down here and well figure it out. Or Just call the billings department and theyll figure it out with you. Probably wont be coming back or recommending this place for a long time.

Ra
Review №9

Went in to get a pregnancy test, was told it was negative even though I saw a clear but faint positive line!Went to planned parenthood right after and got a positive pregnancy test verified! The medical assistants need training on how to read pregnancy tests!

Ki
Review №10

I really like the Dr I see, all employees have been wonderful.

Fe
Review №11

I had a good experience at my appointment for a general check up, for my mission papers, but whenever I try to contact the clinic I spend more than 10 minutes waiting to talk to anyone to make appointments, or request different things. The customer service is not good at all.

Mi
Review №12

That place is a joke the doctors are all a bunch of quacks they tell there patients off the wall things. For example my wife had a lump on her breast and right away told her she had cancer and said they needed to see up an appointment for surgery. We went somewhere else we were told it was fatty growth that went away in a few months. Imagine that it did.

Mi
Review №13

The third party company that answer the phone is very unprofessional.

Information
2 Photos
13 Comments
2.9 Rating
  • Address:750 Freedom Blvd 200 W #201, Provo, UT 84601, United States
  • Site:http://www.mountainlands.org/
  • Phone:+1 801-429-2000
Categories
  • Community health centre
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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