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Brayton Daniel J DDS
470 W Centre Ave # B, Portage, MI 49024, United States
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Brayton Daniel J DDS

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Je
Review №1

They are amazing! By far the best dentist. They really care about your dental health.

Ca
Review №2

After a regular appointment at Dr. Braytons office, I was told to schedule a follow-up the next week. I asked for an afternoon appointment, citing my 7:30 to 3:30 work schedule. The receptionist would not allow me to schedule an afternoon appointment, and gave me the only available appointment at 9:00 this morning.I left work at 8:45 and arrived at the office at 8:55, assuming that I could have my cleaning appointment finished somewhat quickly and return to work at 10:00. Instead, I sat in the waiting room from 8:55 to 9:20, at which time another patient arrived and was welcomed straight in to the back. The receptionist assured me that my turn would be in Just a few minutes!At 9:25, I still had not been called into the office, and I left.

Pa
Review №3

The office staff here is amazing! All the staff is professional and happy! They are hard working and will take care of your needs. I leave their office happy and confident every time. Keep up your great job!!

JC
Review №4

Great experience getting my cleaning done and two fillings taken care of. Doc is great, but Becca is aces. Fantastic hygienist who walked me through step by step of everything that was getting done.

Ma
Review №5

I am so impressed with Dr Brayton and his staff. They have made every effort to work with my insurance. My hygienist was amazing. She gave me great information on the care of my teeth and gums and checked me throughoughly for any signs of probable concerns. I really trust this place!!!

Em
Review №6

I have been coming here since I was a little girl, I have always loved the care I received here. Dr.Brayton has always done quality work and has a very friendly staff!

ci
Review №7

My whole family are patients of Dr. Brayton. He is a great dentist and very personable. His office staff is the best physician s staff I have ever encountered. Great practice, they are like a family to us. Cindy & John Parks

Jo
Review №8

Dr. Brayton and his staff is great. My daughter is not a patient but she was in such pain, they got her in right away. Great office. Cindy P

La
Review №9

Great staff, helpful, fun environment.Overall great people and legendary service. Highly recommend to anyone.

Pe
Review №10

I would say the opposite of the other commentator—I think the focus is on the patient versus the almighty dollar. I had previously been to a couple of the area “Hollywood Dentists” who definitely went for the big bucks so Dr. Brayton’s office renewed my faith in honest dentistry.

Je
Review №11

Ive been coming here for about 10 years now. At first it was because of the people and the excellent dental work. Last few visits have been less than good. I pointed out several issues and paid for xrays only to be told nothing is wrong. Then later having to come on for an appointment, more xrays, and the very problems I pointed out were problems. If I can see the hole in my tooth and it cuts my tounge, dont tell me there is no issue until it becomes almost unbearable pain. This happened in a span of 2 months. Still have issues with several teeth and still being told theres no problem. Last few fillings I had, and a root canal he did, severe pain and sensitivity after over a month. And surface is not smooth. I hope this turns around soon.

Ch
Review №12

I love the staff here, very friendly and welcoming! I recommend Dr. Brayton to everyone I know!

Do
Review №13

Dr. Brayton and his staff are very friendly, professional and do phenomenal work.

Ri
Review №14

Horrible service and needed a root canalAfter he drilled a filling too deep. Do not go here!!!!

Mi
Review №15

I do not recommend this dentist. As I will explain his relationship with his endodontist friend and his dental hygienist wife interfere with his office’s professionalism and the work he performs.I visited Dr. Brayton with a deep cavity which he fixed and then fitted for a crown. After the temporary was put on I experienced major tooth sensitivity—had to call him over the weekend—and he suggested I needed a root canal and referred me to Dr Shugars (an endodontist with which he maintains financial and probably personal relations). Of course Dr. Shugars recommended a root canal on the recommendation of Dr. Brayton without even performing an exam. I sensed that these doctors’ focus was first most on money and not my tooth. I understand they may have been being cautious, but Dr. Sugars never even looked at the tooth or the x-ray (which showed no problems). I had to tell him I think he should look at the X-ray. He was just like, should we do the root canal now? Of course I said no. After talking to others, I was told that a loose crown could cause the pain I was feeling. I suggested we go ahead and skip the root canal and chance the permanent crown. And guess what? It’s fine. Good thing I had the courage to take control of my own health against Brayton’s professional opinion. I’m not sure how many others feel compelled to go against a doctor’s word.In addition to this work and cleanings, Dr. Brayton also worked on a tooth on which the enamel had worn. He coated the tooth and this helped for a number of months. When I returned to have the procedure performed again, he rushed through the process—he was overbooked it seems—and didn’t sand down the cover properly. I had to return to the office a day later and this time he filed off all of the covering he applied. As everyone knows, it’s hard to tell sometimes how dental work has taken, and it wasn’t until I returned home that I noticed how my tooth was actually worse off than when I had initially visited two appointments earlier. When I called the office to explain the situation, the woman who I spoke with immediately became defensive stating “Dr. Brayton is an excellent doctor!” and in a rude tone said “Well, didn’t you tell him it was fine when you left?” When told her I sensed her becoming defensive and asked her to speak directly to Dr. Brayton she, in a raised voice and again rude manner, said, “We can schedule you for an appointment in our first opening,” which ended up being three weeks away. She was yelling pretty loud at this point and I sternly told her to ask her “boss” for his opinion at which point she said with great, loud emphasis, “He is NOT my boss. This is Lisa Brayton.” So, basically, his wife answered the phone and rather than helping me, she spent her time yelling at me and defending her husband. Not appreciating my direct manner, she hung up on me rather than speak to the person—Dr. Brayton—who knew much more than her what he was doing in my mouth. Later that week I received a letter telling me they would no longer see me. I wish that the conversation with his wife would have been recorded—not that it would make any difference.In retrospect, the work Dr. Brayton performed was uneven, and his relationships get in the way of his work. He would rather boost his friend Dr. Shugar’s income and his wife’s ego than connect professionally with his patients.

Ju
Review №16

Had a filling done here. Was not happy with how it turned out. A year later I’ve gone to a new dentist and been told the tooth I had the filling done in will need a root canal due to poorly done dental work. Do not go to this dentist.

sa
Review №17

Went to another dentist and was told that most of my current issues are because of bad dental work - now I’m stuck going through treatments I’ve already done just to pay for things I’ve already paid for. Not happy.

Ro
Review №18

Friendly and well spokenstaff who are absolutely phenomenal with children.

De
Review №19

Wonderful Dentist and Super Staff!

ly
Review №20

Great place!

St
Review №21

Awesome

dE
Review №22

His an idiot

Me
Review №23

Most amazing dental experience of all time. Amanda was so awesome and made me feel so comfortable after not going to the dentist for years! Everyone was so accommodating and friendly, and Dr. Brayton has a warm presence. Definitely would recommend to anyone!

Information
1 Photos
23 Comments
3.9 Rating
  • Address:470 W Centre Ave # B, Portage, MI 49024, United States
  • Phone:+1 269-327-1200
Categories
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:15am–4pm
  • Thursday:7:15am–4pm
  • Friday:7:15am–4pm
  • Saturday:7:15am–4pm
  • Sunday:7:15am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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