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Arcadia Dentistry Matthew Milana, DDS, FAGD
4214 E Indian School Rd #102, Phoenix, AZ 85018, United States
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vi
Review №1

I have been going to this practice for the last two years and could not be happier. Being in the medical practice it is important to have good follow through from the front office to back office to provider and this practice excels in all of those aspects. My dental hygienist is wonderful and Dr. Milana is very detailed and personable. Cindy goes above and beyond to get me scheduled even when I have to cancel last minute due to my own practice.

Ca
Review №2

My whole family loves Arcadia Dentistry! Dr Milana, Cindy, DD, and Becca are so awesome. Cindy’s warm inviting nature is what sold me over the phone before we even had our first appointment! Everyone in the office is so caring. Highly recommend!

Ju
Review №3

Talk about being at ease at the dentist! From check in with friendly, compassionate, kind and caring Cindy, knowledgeable, professional and caring Dr. Milana to educational, non-judge mental, gentle, compassionate, kind Deedee this group is hands down the best at what they do!! I highly recommend them which I have to friends and family and they agree with me on how pleasant and the satisfaction from start to finish!! Thank you for taking your time with explanations and procedures, it really makes a difference!

To
Review №4

This is where your smile belongs! On time and friendly. They always take the best care of me!

Ke
Review №5

I come 3-4 times a year because of my gums (people floss and water pik!), and the entire staff from Dr. Milana, to Dee Dee, to Cindy, make it a very enjoyable visit. These professional, knowledgeable, experienced and friendly staff make a huge difference and why I highly recommend this place.

Ro
Review №6

If you are looking for a great, dental provider, Dr. Milana and his staff at Arcadia Dentistry are top notch! I highly recommend Arcadia Dentistry.

Mi
Review №7

I have gotten to know Dr. Milana over the last several years. First as a customer of mine, then a friend, but not until recently as my dentist. I had been a loyal patient to a family friend for many years, but decided it was time for a change. I wish I had made the decision sooner. The switch and new patient docs were made very easy by the front office- seamless. The thoroughness in both the exam and hygiene cleaning appt were eye opening. I have referred my sister and brother-in-law already, and Id refer anyone looking for a dentist. You will not be disappointed by Dr. Milana and his team, theyre top notch!

Ma
Review №8

What a very odd experience. Here is what happened: they call me 20minutes before my first exam appt. for 8am asking me to reschedule. I said I was already 5 minutes away, and she said to just come in and they will see me early. Arrive at 7:45. Wasnt seen until 8:20, but oh well. Not a big deal. We get my Xrays done and he says my teeth look good, just some plaque. He then asks me who my insurance is (odd question to be sure). After I tell him who my insurance carrier is, he decides to prod around my gums for 20 minutes. Out of left field, he decides the sky is falling and that I have gum disease and I need a $2500 operation to fix it. $500 out of pocket with my insurance. I said no thank you but I would like to schedule a cleaning, covered under my insurance. This guy proceeds to tell me he cant in good conscience schedule a cleaning, and that if he were to see me again that I had to do the operation. Truly mind blowing. Although, I shouldnt be surprised, as others in reviews have accused him of doing the same thing. I too will not pay for this guys boat (he will say he doesnt have one but its a funny anecdote). Ive asked around, and nobody has ever heard of a dentist refusing a cleaning schedule after an initial exam. Ive reached out to other dentists in the area who are happy to have my business.

Je
Review №9

First to preface my comment- I am one of those individuals who had neglected my teeth. And for those of you who have always taken care of your teeth, the shame and guilt and feelings of a deep sense of dread tend to compound the issue further by a fear of showing up and being humiliated. During his examination, Dr. Milana reinforced this feeling by commenting on my upper right teeth saying, And these are TOAST . While Im not the most sophisticated person in the world, it doesnt take a rocket scientist (or evidently a dentist) to figure out that the word TOAST belongs in a culinary conversation about Dennys, not as a cold and completely insensitive comment from someone with 4.8 stars on Google. Knowledgeable and qualified yes, personable and compassionate.....well you be the judge.As a follow-up, your Toast comment was followed directly by you saying that those teeth were TERMINAL. Again I ask you whether the word terminal belongs in a conversation about a patients teeth or when giving directions to the airport. I just maybe Im just a whiner....

Ga
Review №10

I have been going to Dr. Milana for 14 years and he is the best dentist I have had in all my years. Great staff, great location, beautiful facility. I had many years before Dr. Milana with anxiety toward dentistry, but I learned how to calm my fears with Dr. Milana. I highly recommend this dentist.

P
Review №11

Best advertisement luck I’ve ever had! After moving to Arcadia 4 years ago, we got the flyer in the mail for Dr. Milana and I booked my family appointments. His super support staff/admin are always delightful and efficient. Deidre is my favorite tech and I usually end up learning so much about dental health and she explains everything she is doing thoroughly. Clients for life!

Re
Review №12

Fantastic experience. They are very kind, professional, knowledgeable and genuinely nice people. I needed to be educated about proper brushing and care. Not once did I feel like I was being talked down to. She recommended things that fit into my current routine until my habits and care become better. Very glad I found them from Google.

Sa
Review №13

Outstanding! If you’re looking for a friendly, personable, & comfortable (the list could go on and on) dentist office look no further. Everyone on this staff truly cares about their patients. I promise you they’ll have you wanting to come back. What dentist office does that? Dr. Milana and his staff is who! Thank you all for putting the care and passion and what you do.

K
Review №14

Dr. Milana’s office is awesome. A great staff, facility and location. This all just adds to the fact that Dr. Milana is also a very pleasant and skilled dentist. He won’t shame you if you haven’t been to the dentist in a while and he takes the time necessary, even on his busiest days, to do things the right way. Highly recommended.

E
Review №15

Love this place! The Dr & staff are AMAZING, I highly recommend!

Aa
Review №16

The best hygienist is at Arcadia Dentistry! DeeDee is pleasant, has commanding knowledge of what you can do to correct issues, and is super detailed during the cleaning. Shes a technician who enjoys what she does and is proud to help me improve my oral care. Granted, I still have to follow instructions and do my part but at least I have someone who 100% supports and cares about my outcomes. Thats the difference that makes a difference.

AR
Review №17

I highly recommend Arcadia Dentistry. Ive been going to Dr. Milana for years, and Ive always known everyone to be very professional and caring. I just had (what I consider to be) major dental work done--2 gold crowns put in--and everything about the experience was fantastic---from the initial appointment to the fitting of the temporary crowns, even getting me in the office early when my permanent crowns came in sooner than expected! My new crowns fit perfectly. You will absolutely not be disappointed with Arcadia Dentistry.

Br
Review №18

Have been going to Arcadia for many years and staff is always great. Answer any question. Super friendly. Dr. Milana is very very good!

Al
Review №19

Super great friendly staff! I have been going to Dr Milania for the past couple years and swear by that man. He does the best work and refers appropriately. He’s a solid midwestern guy that takes pride in his work and never over charges. He has even met me at the office on a Saturday for a dental emergency and didn’t charge any extra fees. He custom makes his own mouth guards and they are the absolute best I’ve ever had. If you want a great overall Dentist that guarantees his work, you’ve found him.

JE
Review №20

I was on the look out for a new dentist, and recently came across Arcadia Dentistry. When one of my crowns fell off, I decided to give them a try. They got me in within hours, and took care of me right away. Im really happy with how my tooth feels and how it looks now.All of the staff was friendly and I am extremely happy with their work. It was a much more pleasant experience than my last dentist and I didnt feel like I was being sold every possible add on.I would highly recommend Arcadia Dentistry to anyone looking for a typical teeth cleaning or any other type of cosmetic dentistry. They are GREAT!

VA
Review №21

If I could leave 100 stars, I would! After spending my childhood with a horrific set of teeth and years in braces, I slowly started developing some weird fear of returning to the dentist - and I didnt. I spent YEARS (probably over 10) avoiding the dentist.I had been here once before for a root canal (because I obviously had been neglecting the dentist) but still, didnt keep up on routine work, despite the need to. Ive been spending the last few years paranoid about my teeth, each year I feeling worse and worse, and eventually so embarrassed it had been so long, that I kept putting it off now out of shame.I finally decided to come in since I knew my mouth was in bad shape and knew my fear was keeping me from being healthy. From my first call I was taken care of with such kindness, and as I explained that I was moving and wanted to get in while my insurance was active, they even worked me in same day so that we can see how much work needed to be done.From the moment I sat down I was clearly nervous and uncomfortable and didnt want to be there because I just didnt want them to see how bad my mouth was. I was afraid that any dentist would shame me, make me feel bad or judge me which was the biggest reason I never wanted to see a dentist again. All of my anxieties (which is totally a real thing) went away the moment I got to Arcadia Dentistry. Every single person I met with made me feel so important, made me feel comfortable, and also made me feel understood. I NEVER felt like I was shamed or judged, in fact, it was CLEAR that their only objective was my comfort, my mouth, and MY HEALTH.From my paperwork, to scans, oral exams, reviewing what needed to be done, and especially the deep cleaning, EVERYONE, I MEAN EVERYONE completely EXCEEDED ALL EXPECTATIONS! I didnt expect to get over my fears, I just wanted to get in and out - but any fear I ever had is gone! I never thought that I would be laughing and joking and getting to know such a talented and down to earth staff. Dr. Milana is truly the best, and his staff is BEYOND AMAZING.You wont feel more comfortable (emotionally or physically) anywhere else. I recommend Arcadia Dentistry to ANYONE and everyone. I wish I knew long ago that my experience would be so great, but now, I look forward to starting fresh and going back to see them all!THANK YOU ARCADIA DENTISTRY! Youve changed my whole view and I already feel amazing!

Zo
Review №22

Wonderfully friendly and patient staff. While I never like going to the dentist for serious work, they are excellent at putting you at ease! Thank you.

Da
Review №23

Ive been going to this dentist for many years and always had great experience at his office. Its easy to make appointments, even had a same day apt avail. The staff is very friendly and polite ( from the counter to the back office billing). Thank you Dr. Milana your office is very pleasant... would never think of switching.

Fr
Review №24

Probably the worst dentist I have ever been to. Unprofessional, lacking in zero interpersonal relationship skills. Always felt he was trying to make boat payment. Please don’t go to this dentist

De
Review №25

Very nice staff and Dr “Matt” was very knowledgeable and explained EVERYTHING! Thank you for the warm reception and I look forward to my new dental experience 🌴

Ji
Review №26

Very patient oriented everyone makes sure you fully understand what your dental needs are and go out of their way to help come to affordable conclusion. Loved every visit, actually (and I cant bieve Im about to say this) looking forward to next several visits to get what I need done underway. Keep up the awesome work.

Mi
Review №27

They take care of me all the time. A beautiful smile sometimes take some extra cash, but they work with you on your price range and alternatives. The staff is great and friendly!

Ri
Review №28

Ive been going here for a few years and they are by far the best experience Ive had with a dentist in the valley. The nurses and office staff are incredibly friendly and more than happy to help answer questions. Couldnt recommend them more!

Ki
Review №29

I love Arcadia Dentistry and Dr. Milana. The office is quiet and comfortable and all of the people are really nice. You dont feel like you are being sold more than you need and my visit was entirely tailored to my needs. I received a very thorough cleaning and made an appointment to do some preventative work. Dr. Milana is a perfectionist in all the ways you want him to be.

Br
Review №30

There is a good reason this place has so many 5 star reviews. Its the best practice Ive ever visited and this is coming from someone who has a fairly strong phobia of the dentistry arts... Have had nothing but the most positive experiences here on each and every one of my visits.

Jo
Review №31

I’ve been to several dentists in the valley and had mixed results but Arcadia Dentistry is hands down the best!! Everyone there is caring and great to work with. I have found a home for dental work!

Jo
Review №32

I am so happy with this dental office. I have been seeing Dr Milana for over 8 years and I trust his advice on what should be done if any dental issue arises. He is easy to work with, answers all my questions and pays great attention to detail. It is always obvious that he cares a great deal about his work.

Sh
Review №33

I love this office! The staff is very friendly and I always feel like I’m getting the best service.

Na
Review №34

Great dentists and staff.

K
Review №35

Look no further, this is THE place! Dr. Milana, Cynthia and the hygienists are all incredible. My brother needed the most extensive work done than possibly anyone. No exaggeration! I did not think there was any way possible that this could even be done. He and his team worked cohesively to make him (and us) feel comfortable while staying focused and above all, doing amazing work. I would recommend Arcadia Dentistry to anyone who may be unsure on where to go or even if you think you know where to go, go here. My sister and brother-in-law did all the research so you don’t have to. This process has been life changing and completely fulfilling. We would have given up if we did not find Dr. Milana.

MY
Review №36

My family and I went to this office due to her having an issue with a tooth. This was my wifes first time going to the dentist. I picked this dentist due to the good reviews from online, however after she was called in for the exam, which I should have went in with her, she told me the dentist just poked on her gums without telling her what he was going to do and also picked at the bad tooth and caused her pain. After the exam was finished we were called into an office and was explained by the receptionist of what was to be done and what were the cost. I felt like we were in a used car lot and was being upsold for other services. We really only needed to have the one tooth to be pulled and nothing else. We were then referred to an oral surgeon since they stated that it could not be done there. We ended up leaving. About 15 minutes later, my wife was in terrible pain from the tooth that the dentist had picked. We were in late afternoon traffic and I had to get to a Walgreens as soon as possible to pick up some excedrin for her. We will not be going back to this dentist!

Or
Review №37

Asa periodontist I have seen great and poor dental care. I come to see Dr Milana for great care!!!

Ad
Review №38

Dr. Milana and his staff are amazing. They do an amazing job and make you feel like family. They make effort to get to know you as an individual and make you feel welcome every time. Thank you for all your hard work.

Ev
Review №39

Another great visit to Dr Milana’s office. The team there takes great care of you and helps you be as healthy as possible. Recommended to anyone living in the area. Also Dede is the best!

Le
Review №40

Always professional and a very friendly staff. Dr. MILANA has new technology and is very thorough. Cynthia at the front desk is super friendly and wonderful!!!

Ni
Review №41

I made an appointment for a dental cleaning, but they did not do anything at all to actually clean my teeth. It was so incredibly bizarre to me because they started out by taking xrays, normal, and then moved on to testing my gums for gingivitis, and that was it. When it was all said and done they scheduled me for an expensive plaque removal appointment the following week and sent me on my way without using a single tool (besides the stick to poke the gums). I left the feeling very confused and asked friends and family member if they had ever gone to a cleaning where they did not have some form of brushing, polishing, or cleaning treatment done and none of them had had a similar experience at any dentist anywhere. This place is a waste of time and a waste of money. I am not sure if they were trying to take advantage of me since I am college student and on my parents great dental insurance or if this is a normal practice at this place but I will be taking my business somewhere that values my time and actually provides the service that I made an appointment for.

Ca
Review №42

I have been coming here for years, and I always leave happy. Dr. Milana is awesome and he only brings in great staff. I would highly recommend Arcadia Dentistry.

To
Review №43

Great service, very friendly front office staff and the Doctor is awesome. Straitened my teeth with invisalign, whitened them, cleaned them, improved my gum health, made me a night guard and a retainer, and patched a broken front tooth. I recommend them.

Bi
Review №44

Top professional. Excellent service with affordable prices. The office is nice and clean, and its easy to find parking.

Ma
Review №45

Dr. Milana and his staff are really nice, thorough, and made it a great experience to go to their office. Their office is very well kept and has a great appearance. During my dental evaluation, Dr. Milana took his time and pointed out problem spots and he was very gentle. The cleaning was also great! Thank you Arcadia Dentistry!

Pa
Review №46

Great dentistry office overall! Dr. Milana is fantastic. Very thorough and professional. Front office staff (. Cynthia) is extremely efficient and so pleasant. Dr, Milanas assistant ( Vince,I believe) is very skilled and personable. The hygienist is very gentle and informative. She gives a fabulous cleaning. ( I feel badly cuz I cant recall her name). You will be very satisfied by this office.

De
Review №47

I recommend Arcadia Dentistry to anyone who needs dental services. Dr. Milana and his staff are friendly and awesome. I dont normally like going to the dentist but all my visit have been pleasant.

Sa
Review №48

Great customer service and friendly staff. Doctor Milana is spot on with his work. My teeth have never looked better. I highly recommend them for any dental work needed.

Cr
Review №49

I have been going to see Dr Milana since I moved back here 4 years ago and love the TLC that he and the staff take care of my teeth.

Je
Review №50

I had never had such a great experience at a dentists office as I have at arcadia dentistry. from the moment you walk in they make you feel so welcomed their whole staff is so professional friendly and helpful they make sure they meet your expectations. I would recommend arcadia dentistry to everyone I know.-Jessica

Mi
Review №51

I have been going to Arcadia Dentistry for a number of years. It would be enough to say that the work done here is exceptional. However, the customer service is also fantastic. The staff and Dr. Milana are always looking for ways to make the experience more comfortable and affordable. I have and will continue to recommend Dr. Milana to all of my friends and family.

Ca
Review №52

I have a complicated oral problem involving bite correction, teeth extraction, dental implants, and crowns. Dr. Milana has consulted with the oral surgeon to insure that the best solution was found. I have begun the process and am comfortable with the solution we decided upon and am more than pleased with the care I am receiving.

Ho
Review №53

Amazing staff and couldnt ask for a better doctor. Gave me my smile and my confidence back!

Ro
Review №54

Dr. Milana explained everything to me. The staff was nice and attentive and I look forward to having great teeth again.

Ma
Review №55

Dr milana and his staff are great. I love that they take the time to know me, im not just another appointment but a person.

Jo
Review №56

My spouse and I just moved into the Phoenix area and we were looking for a dentist that cared and had experience. Dr. Milana and all of his staff from the front desk to the dental assistants are kind, knowledgeable, and helpful.

To
Review №57

Ive had extensive dental work from Dr. Milana, his work and staff are top notch. I have, and will continue to recommend him to anyone looking for a dentist.

Ja
Review №58

Very professional and friendly and thorough. I love this dental office!😀

Me
Review №59

We love Arcadia Dentistry. The people are so personable and the service is great.

Je
Review №60

The people at Arcadia dentistry are so nice and competent that I actually look forward to my appointments.

Jo
Review №61

I love the thorough manner in which Dr. Milana advises me about my teeth and handles emerging problems before they become serious.

Ha
Review №62

Have been coming here for 8 years and have had a great experience over the years.

Je
Review №63

I moved to AZ about 13 years ago and tried to get back to dental care with a new dentist. The dentist I initially saw was not friendly and hurried me through the appointment. The hygienist was rough and rushed me as well.After such a horrible experience Ive been hesitant to get back into dental care. I finally took the step to do so with Dr. Milana. Dr. Milana was thorough and explained to me exactly what I needed to fix to remedy and prevent any further issues with my teeth. Dr. Milana took care of my dental needs and now I feel comfortable again seeing a dentist for proper dental care. His staff is friendly and it is like seeing friends when I step into the office.Thank you, Arcadia Dentistry for taking great care of me!

An
Review №64

I am very happy with Dr. Milana and the staff at Arcadia Dentistry. I feel they like they go out of their way to meet my dental needs and answer all the questions I have in regards to my dental health. I have been a patient of Dr. Milana for over a year now and I have received treatments ranging from a a yearly cleaning to getting fitted for a crown. I have been very pleased with all of their work. A little background, on my personal dental health is that I have been neglecting my teeth for quite some time. So we had an initial consultation on my first visit and we talked about my long term goals were in regards to my dental health. I was very pleased with his recommendations and felt like he really took his time to explain things and let me know what the best course of action would be. Dr. Milana is by far one of the best dentist I have ever had and I highly recommend anyone who is looking for a dentist to go and see Dr. Milana.

Ed
Review №65

One of the best dentists I’ve even had

Or
Review №66

AS USUAL A VERY SMOOTH APPOINTMENT

Jo
Review №67

Great people, no pain.

Information
14 Photos
67 Comments
4.8 Rating
  • Address:4214 E Indian School Rd #102, Phoenix, AZ 85018, United States
  • Site:http://www.milanadds.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb&utm_term=home
  • Phone:+1 602-957-2170
Categories
  • Cosmetic dentist
  • Dentist
  • Emergency dental service
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–4pm
  • Wednesday:7am–2pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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