I just want to say that Elizabeth Wray has been the best mental health provider I have ever had. I recently switched providers after a friend (one of her current patients) referred me to her. She also said many nice things about Elizabeth and the practice. Elizabeth took time to listen to my symptoms and showed compassion for my needs. I couldn’t be more grateful to have found such an all-around great provider. I Definitely recommend Elizabeth!

Absolutely terrific experience, Kimberly is a caring and skilled professional who caters to difficult scheduling needs. This is a place makes you feel like more than just a patient. Staff have always been a pleasure to work with and I would definitely recommend to anyone looking for top notch care on the main line.

Ive been seeing a provider at Rittenhouse Psych since January/February. I have been happy with the experience every step of the way! Everyone Ive spoken to has been kind and empathetic. Im very happy to be working with them and look forward to continuing to do so for the foreseeable future.

As a psychotherapist who has collaborated professionally with Dr. Bu, I highly recommend her services. She provides excellent, responsive, and compassionate care to my clients who deal with a wide range of issues. My clients have reported that Dr. Bu is an attentive listener as well as a kind, consistent, reassuring, and knowledgeable practitioner. I have been impressed with Dr. Bu’s highly individualized and dedicated approach to psychiatric care.

The NP that I saw was uneducated, cold and did not listen to me as the patient. I decided to go out of network hoping I would find someone more educated and knowledgeable about medication management, instead I paid $275 for the quality of care I could find through an in network provider. Extremely disappointed.

I’m posting under a different name (totally made up) for my own privacy, just as an FYI to the practice.As a patient who has been to many Psychiatric practices and under the care of various mental healthcare professionals before, my review has nothing to do with the personality of the CRNP I met with virtually or the staff- In fact, scheduling was super easy and I was pleased with the process. EW was actually very friendly, however , my concerns lie with the ethics and approach of her work or maybe the practice itself.Patients should be listened to and medication should NEVER be the go to resort and immediate expected method of treatment. 95% of my session was about the medication which was told I needed it within 10 mins of my session. She didn’t SEEM to care much about my history,‘specific events or provide me with any other coping mechanisms to deal with my condition. The Nurse Practitioner seemed more like a Sales Rep. for Big Pharma then someone who is patient focused.So my question to the practice is: Are you here to provide patient’s with a strategy tailored to the individual’s needs, which MAY (for some) include medication or are you just here to sell meds to people who may not need them? If not, perhaps you better have a chat with Miss W. and ask her to provide alternatives that just say “you’re anxious, I got the product for you!”.Perhaps she should become lobbyist? She would do well. I would know, I’m a local politician.

I had a great experience working with Dr. Hanley to receive an ADHD diagnosis! He was very kind and responsive and had a warm affect even over video chat. He provided me with the resources after my diagnosis and a path to move forward. The fee was $500 which I felt was fair, especially because getting into other practices proved difficult. Very grateful that I was able to get a diagnosis quickly!

Very disappointed with Pagani. Tried to schedule an appointment for my young son who suffers from severe, unbearable chronic back pain which has caused severe depression and anxiety...all the doctors hes seen cant help him. As a result he is having thoughts of suicide This is the excuse as to why they refuse to see him! Why are you in this practice then? To help those who are well? Anyone can get wonderful ratings by helping those who are the easy cases. Youre supposed to be a top psychiatrist yet wont treat anyone who truely needs it, only the easy cases. Why cant you see people and if they need hospitalization THEN refer them out? Telling me to go to Jefferson because they have a hospital is bogus. Thats just a lame excuse as we are from S. Jersey anyway and most people go to Philly doctors from Jersey. The truth is you have a nice lucrative practice going on and youre going to just take it easy. The prices you charge are ridiculously high and desperate people like me need to take out a second mortgage just to be seen! You dont even take insurance. And Im supposed to believe youre not an elitist shrink catering just to the well to do? Thats the real reason you refuse to see my son. You just dont care. You care about money.

Never Again. I tried this place as everywhere that is in my network has a extremely long waiting list for evaluations. Setting an appointment was fairly easy, everything else was a cash ridden nightmare. My eval appointment was a zoom meeting in which I was overtalked the WHOLE time. I was given a rx during the appointment and tol how bad my current meds are making my symptoms worse, and even may cause seizures. (What a great thing to tell someone who already had TERRIBLE anxiety disorder. ) I felt that the new rx rittenhouse would give would help my ADHD, nope... My appointment ended with me getting a new rx and pushed to try to switch doctors from my pcp. 2 days later i picked up the rx from my local drugstore and went back to Rittenhouses patient portal to review the dr.s instructions, and to my surprise,the note section was empty. I messaged in to ask for it, only to be told I had to pay $25, after Id already paid for a $300 zoom call! So I paid for the drs notes , only to be told by my med advocate that theyre insufficient as they only list the things I said, no actual evaluation results! go figure! I then made the office aware that I was back to work and couldnt keep my appointment, well before the 48 hour cutoff, only to be charged $125 for a missed appointment. Everything costs with this place, and I never once felt like the provider cared or was intrested in anything other than money, no check ins or even followup from office to see if I had questions about anything. One thing they will do faithfully.... take your money. I Will NOT be returning, giant waste of time, effort and money.

Very grateful for Dr. Milburn at Rittenhouse Psychiatric Associates. Liz has always been very easy to get in contact with and has gone out of their way to assist me with issues surrounding pharmacies, documentation, prescriptions, scheduling, and payment. She is personable and professional. It is often very difficult for members of the LGBTQ+ community to find respectful and helpful medical providers, especially those who are seeking mental health treatment, but Liz Milburn has been an extremely positive presence throughout my gender transition.

Kim Joffe is my provider at Rittenhouse. Kim is top notch clinically and truly cares about my well being.

I had the good fortune to find Dr. P and his practice when I was looking for a physician in the Philly area.I first called and spoke with Amy, the office manager and she was so kind and was able to get me in for my first appt in a short period of time. You can definitely feel at ease calling here as they are easy to talk to and helpful.Overall, I credit Dr. P. for helping me to feel so much better and going to him has really been life changing. As a dr. he is clearly super intelligent and bright, but also as important, he has a warm and calm demeanor that makes him really easy to talk to. I can’t recommend him more highly based on my own experience. I have already personally recommended Dr. P. to someone I know and wouldn’t hesitate to do so again.

I have been seeing Dr. Milburn for about 3 years now. She is undoubtedly the best psychiatrist I have seen since I have had anxiety and depression since childhood. Dr. Milburn is incredibly nice, flexible and understanding. She has seen me on my worst days and has been nothing but helpful.

Do not even bother calling this practice if you have recently been hospitalized for depression. They will not take you on as a patient, and are only interested in treating the “worried well” so to speak. A lot of patients are having a hard time finding a psychiatrist sooner than a 2 month window due to the pandemic, which causes some to be hospitalized as it is the only way to quickly get help. Very disappointing that this psychiatric practice will not treat a patient who has been hospitalized.

I had the pleasure of working with Karen Chen, mental health nurse practitioner during our residency program. Karen is very kind, compassionate, empathetic, intelligent, and a wonderful team member. She is thorough and detail oriented. She is patient centered and values a holistic approach to treatment. I would highly recommend Karen as a provider.

Ive been with Dr. Pagnani for years now. I was in bad shape at my first appointment. He was great then and hes still great. I feel truly cared about. I absolutely recommend him.

Im writing on behalf of a family member who uses this practice (with their permission of course). I can report that they provide excellent care. My family member is doing very well under their care. In fact, I would say this is the first time that the concerns of my family member were ever taken seriously and treated well. I would recommend this practice.

Ive had wonderful experiences with this practice and with Dr. Pagnani in particular. Everyone Ive interacted with has been both kind and professional. In my appointments, I feel respected and heard. Dr. Pagnani has always been happy to communicate with my other providers when requested, and to take the time to thoroughly respond to my many questions. I feel really fortunate to have found this practice.

I have collaborated and worked closely with a number of providers at the Rittenhouse Psychiatric Associates. Dr. Pagnani and his team are highly professional and strive to provide a quality care. More than that, they are good people who genuinely want to help patients who are struggling with mental illness. I strongly recommend them, if you or your loved ones are in a need of psychiatric services.

I have a family member who is being treated by Dr. Pagnani. His work with my family member has enabled not only recovery from alcoholism but a transformation in attitude and approach to life that has been nothing less than spectacular. I can not emphasize enough the careful and compassionate treatment Dr. Pagnani that has so much benefited my family.His thoughtful approach to a dual diagnosis that was causing my family member and family so much pain and heartache has dramatically improved not only the patient’s ability to cope with life, but strengthened our family relationships with one another. Indeed I anticipate my family member will graduate from college this spring and enjoy so much of life that was once beyond reach.

This is a business that cares about people inside and outside of the office. They go out of their way to help people no matter what walk of life they walk. I have great experiences with this business and I would recommend this to anyone who needs to talk to someone.

I have been seeing Dr. P for nigh five years now. Amongst others and other events, Dr. P is a substantial reason Im still alive and healthy. During our phone and in-person meetings, Ive never felt like Dr. P was preoccupied, irritated or disappointed when I was at my lowest. His patience is immense, and despite a rockstar intellect he doesnt belittle or mhm his patients. When speaking with him it is obvious that he is only looking at, and listening to, you. Hes not editing his mental grocery list or wondering about weekend plans. He is and has been worth the money, two hour one-way trip, and most importantly the results. In the last few years my life has gone from a redundant horrorshow to a life I want to get up everyday and live. I will be seeing him intermittently as long as I need/as long as he deems it necessary--no one else.I am unable to comment on his other associates as they werent around when I started seeing him.

I would like to issue a review regarding the services rendered to me by Dr. Chris Pagnani through Rittenhouse Psychiatric Associates.I began my journey 5 years ago, entering the office broken but desperate to feel whole. As cliche as that may sound, I knew I had potential - I was just unable to see beyond the hole I dug for myself. I was spiraling but a brief moment of clarity led me to seek help. From the first day I walked in, Dr. Pagnani listened as I shared any shame and regrets hidden deep within myself, he allowed me to speak about my short-comings without judgement. When I came to him - my decisions had led me to such a dark place, I didnt know where to begin placing the pieces of me back together. I made a commitment to him of sobriety and self responsibility, in turn he gave me the guidance and tools to live in a healthy way I could be proud of. He returned the power of self control back into my hands. Staff always treats me with respect and dignity. I look back at the start of my journey - seeing myself then and now, the feeling is indescribable. Treatment isnt some magical potion that will make it all better over night, I can not stress that enough. I just know I wouldnt have been successful without this medical support team to rely on along the way. Thanks guys (and ladies :))

I cant say enough wonderful things about Kim Joffe. My two colleagues and i refer many of the clients we treat to Kim for psychiatric evaluations and medication. She is warm, engaging, kind, incredibly skilled and takes the time to get to know our clients. Although she is busy, Kim will always take time to consult and collaborate. My clients feel held, cared about and like someone truly cares about them. I feel with Kims help, that I am able to provide a team approach for my clients.

I recently reviewed Dr. Pagnani individually and would be remiss if I did not also give Rittenhouse Psychiatric Associates a glowing review as well. After being a patient there for 6 years, I have also recommended 2 additional loved ones to his practice. Are three of us have been more than impressed with the treatment we received. Dr. Pagnanis staff and associates are top notch. Finding such a reliable operation should not be such an anomaly, but in my personal experience, it has been. However, I feel confident in knowing Dr. Pagnani would only surround himself with the very best.

Highly recommend this practice for your mental health needs. Telehealth appointments are very convenient!

I have utilized Rittenhouse Psychiatric Associates since it first opened and have had nothing but great service and experiences. Highly Recommend!

Dr. Pagnani is the best Psychiatrist I have ever seen. That is saying quite a lot, as I have had a plethora of experiences over the years with many different providers.Dr. Pagnani is a top expert, not only in the regional Philadelphia region, but nationwide. If you want the best, you go to him.An experienced, extremely knowledgeable physician, who is also easy to get along with and talk to, is who you want to see if you have psychiatric needs. I cannot overstate the positive outcomes of my interactions with Dr. Pagnani. I am still in shock at the intricacy, accuracy and efficiency of the work he has done for/with me. He is extremely proficient at what he does.The outcome and results are what I am most thrilled about, of course. As I have several other longstanding issues I’ve been putting off, he also took the time to explain that our visits will incorporate a myriad of approaches. He collects data and extra information to not only secure a solid diagnosis up front but, equally importantly, formulates a long-term game plan that looks at all of my issues in tandem and not just as isolated issues.While working directly with me, he utilized the bottom up approach, meaning he gathers all the information necessary to then move forward with a logical and sound treatment plan for the whole person. I know all this as Dr. Pagnani takes the time to not only explain his steps but also includes logic behind such.I will forever be grateful for the kindness displayed by Dr. Pagnani and his entire staff; they are all absolutely wonderful, welcoming, and professional. I highly recommend him and his office to anyone seeking the best, exclusive and top-notch care in the greater Philadelphia area.

Kim Joffe is an excellent clinician who is very invested in her patients. I have every confidence recommending Kim - totally on top of her game and a compassionate, nonjudgemental person who is super easy to talk with - ask for an appointment with her when you schedule.

[Update] Dr Pagnani gave me a call after posting my original comment to discuss my situation. He offered me a refund for my visit and said he would have a discussion with the different members of his staff about my experience. I appreciate his sincerity and willingness to discuss my concerns.[Original]Had a poor experience with one of their psychiatrists in the first meeting. I showed up on-time, but was left waiting in the room for 5-10 minutes past the appointment time. I had to take the initiative to search out the persons office and ask around. Once in their office I was not greeted at all, no real hello or welcome or hand shake (pre-COVID times). The individual went back to work on whatever else they were doing before turning their attention to me after another couple minutes.Went through the eval which felt like it was scripted to be the quickest eval it could be without much depth. I was told that I was not a good candidate for their services and that was it. A rather expensive experience. I had sent an email directly to the individual expressing my concern with the service after the fact and never got a response from them either, so here I am posting to the internet. Screaming into the void.

I highly recommend Philadelphia Health Services and Elizabeth Milburn. I value the time and commitment that Elizabeth extends to her clients, while she is with them in the office and outside of their appointments. Elizabeth makes it her practice to reach out to other providers like myself who are working with her clients to ensure that the client is receiving the best care possible. She takes the time to gather all of the necessary information to develop a comprehensive treatment plan individualized for each client.

Elizabeth is rude and cold. I am not sure how someone would feel comfortable talking to her. I had an appointment scheduled today and was 30 minutes late to my appointment The weather is awful. I waited a few weeks for my appointment. I apologized and she explained we only had 30 mintues left but handed me a stack of paperwork to fill out. When that was complete she offered to speak with me for 10 minutes. i asked for some time later in the day considering I just paid parking, walked 10 blocks in the icy rain, and explained my reason for there and the concerns I had for myself. She told me the next appointment available was in few weeks. Do you want to help people or not? Extending a few minutes later in the day was too much to ask??

A number of my clients have seen Elizabeth for psychiatric services and say wonderful things about her and her practice! In my own communications with her, it is clear that she is dedicated to providing quality care and takes a personalized approach to working with each of her patients.

I worked with Elizabeth Milburn as her administrative assistant for a couple of years. She was a pleasure to work with and was nothing short of amazing both on the administrative side and with patient care. I would recommend her to anyone looking for outstanding mental health services!

I trained with Dr Pagnani at Jefferson medical college and have also worked along side him building in a community mental clinic. When I am on vacation, I trust him to care for my patients. Dr. Pagnani has an excellent practice and is a compassionate and intelligent psychiatrist.

If you already are receiving cognitive therapy (counseling) through a therapist outside of Philadelphia Health Services and need to treat with a Psychiatrist or Mental Health NP for diagnosis/medication, etc., I highly recommend Jessica Plocher, NP. This office is willing to work with your private therapist or counselor and does not make you see their own therapist which is hard to find. During my 1st initial consultation, Ms. Plocher already had spoken with my therapist and had some information regarding my visit. It was very in depth and a diagnosis was able to be made and treatment rendered. Never once did I feel judged and always felt heard and understood which is not always common in mental health. She is exceptionally bright and very well educated within the mental health field and cares about her patients. I would recommend her to anyone and will definitely continue working with her. You also do not have to wait months for an appointments which is not common.

Amazing place for people who are seeking help. E. Milburn & J. Plocher are both wonderful people and knowledgeable in their field. Highly recommend!

Elizabeth clearly cares a lot about providing the best possible help and care to her patients. I would recommend her to anyone!

In seeking out a psychiatrist for my child, I found this practice through a web search. I was quite dismayed when they declined to see my child due to a past hospitalization for mental health issues. Who do they expect to have as patients? Seems to be a practice for the worried-well and not for people with the courage to seek treatment. A mental health practice with stigmas about patients with mental health issues.

I worked extensively with Dr. Pagnani and Jessica Plocher at Johns Hopkins Hospital. Both are excellent clinicians and provide top of the line care. I highly recommend them.

I have worked with Jessica Plocher at both The Johns Hopkins Hospital and Philadelphia Health Services. She provides excellent patient care and I would recommend her to family. I have recently begun collaborating with Elizabeth Milburn as well, and I am equally as impressed.

Elizabeth Milburn is an excellent nurse practitioner. She has extensive training in the field of psychiatry. She offers a wealth of experience with a range of psychiatric disorders. She genuinely cares about her clients and is committed to her work. Ms. Milburn is highly recommended and is an excellent health care provider! I would strongly encourage anyone looking for a psychiatric provider to consider Ms. Milburn.

Providers at this practice are empathetic, experienced, knowledgable, and run on time. Would highly recommend!