Called for appointment spoke to receptionist and supervisor to make an appointment for my kids Ive been waiting over a month now. We never been seen. I will NEVER call or recommend this place to anyone
This place is a disgrace! Been going here for 10 yrs and every year this place gets worse.
Love that my doctor and therapist came here. Love them. Been calling everyday for a week every single day. My medication needs a prior authorization. No one ever answers the phone not ever. I have an apt with therapist there Tuesday and will need to go Monday also just to get the prior authorization in. I should be able to do this by the phone. I live almost a half hour away. This isn’t right
I call them for a intake 2 months ago and i still waiting, they dont care about patient.
No one ever call me back for my appointment!! Front deks look like she high and nasty!
TRASH.. Treat patients like animals, will never go back!
I call on Friday around 2 pm to make an appointment. (I think the receptionist is named Melanie not sure havent had the chance to talk to her) unfortunately melanie had left for the day so I couldnt make an appointment. I then go at 8:15 am on Monday and theres 3 people behind the desk no one is able to help me set an appointment they say Melanie is in a meeting. it takes them a half an hour for one of them to acknowledge my presence, they were just to busy talking over me in a different language. I would like to just make an appointment but Im still sitting here its been about and hour and a half. if my husband didnt ask me stay I would have left
My insurance made my appointment for me & it was made on a Wednesday for me to be seen Friday. They are a little all over the place but I was told their doing work on the building. The ladies are nice there & even helped with rescheduling an appt that I couldnt make for meds. They always answers the phone. When I bring my daughter they let me put up her stroller while I go upstairs. Their clean besides the construction working. If they were a little more organized then I would give them a 5.
I like that place the therapist name Steven is really good but the staff give me a early appointment to see my doctor for my medication but thanks to Steven my anger it go away every week I see him
Rediculous!!! Just to make an appointment Ive been waiting over a week and a half. Now they tell me theres a waiting list just to see a therapist. What a waste of time