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Serang Dental Associates, LLC
8016 Ridge Ave, Philadelphia, PA 19128, United States
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Th
Review №1

I just had my first visit here and I was impressed. Very professional. I had a crumbled tooth binding fixed and they did an amazing job, it looks perfect. Thank you so much Dr. Chang and Jenna!

Fr
Review №2

I have been with Doctor Serang for a decade. He is an outstanding practitioner. His office is clean and his staff is professional. It has been a painless experience. I could not recommend anyone else. And this is coming from another doctor.

Je
Review №3

Ive visited twice, and have been very happy with the customer service and quality of service overall. Everybody is friendly and the facilities are very nice

Lo
Review №4

All positive experiences. My dental implant is working out great so far (its been two years). The staff is helpful. Dr. Serang will take the time to explain treatments and options. Thank you.

Be
Review №5

Dr Serang and his amazing team do everything possible to make their patients feel like they are family. In the middle of a very busy day Dr. Serang called me to discuss my husband’s TMJ symptoms. He spent over 20 minutes coming up with a plan and he wouldn’t get off the phone with me until he knew he knew he answered all of our questions. His team even called me a couple days later to check on my husband. They rock !

Er
Review №6

Ive been to this office a few times for cleanings and the service I have gotten there is always great. All of the staff is very nice and Dr Serang is very knowledgeable

Pi
Review №7

Very pleasant experience all around. Staff were friendly and professional.

Le
Review №8

I have been a patient at Serang Dental for several years; the staff is very friendly and professional. They are always able to work around my work crazy work schedule and find a day/time that works best for me. You can tell Dr. Serang cares about the overall health and well-being of his patients which is a valuable community commodity these days. I highly recommend them to anyone who listens! Also, I am loving the new office updates!!!!

Ch
Review №9

I was recently in for a routine cleaning and had a terrific experience! Excellent front desk, attentive staff, and extremely gentle cleaning. I have extraordinarily sensitive gums & teeth & my cleaning was top notch with no bleeding or soreness afterward. (This is a big deal!)I would (and do) recommend this office to anyone & everyone!It’s clean, well maintained, and spacious.Thanks Serang Dental! ☺️

Ne
Review №10

Professional Dentistry.. Awesome facility. Very Caring staff that wants to exceed patient expectations. Great parking. Honestly, this rating does not deserve a 5..it deserves a solid 10!!!

Ri
Review №11

Top notch in every aspect. The staff is terrific and helpful, the place is clean and up-to-date, and the doctor never ever makes you feel uneasy. He is great at working with you and your insurance, making sure you know exactly what all of your options are. I never worry about going to this dentist office - and thats a pretty big accomplishment!

Ma
Review №12

I had gone to a chain dentist (dental solutions) and got my mouth throughly ruined by a shoddy haphazardly installed implant that kept falling out. Dr. Serang made me a new abuntment and crown, special ordered me a super comfortable healing cap, and installed my new tooth perfectly during the current epidemic!

Jo
Review №13

Dr. Serang is a dentist who does everything he can to make you feel welcome and comfortable while providing you with top-notch dental care. I was very impressed that Dr. Serang cleaned my teeth on my first appointment so he could get to know me and my teeth. I was also impressed by his knowledge of holistic health. Later I had a dental emergency, and he went out of his way to get me in and then to see a specialist as soon as possible. Like most people, I dont enjoy getting work done on my teeth, but since going to Serang Dental Associates, my anxiety about the experience has completely disappeared.

Pa
Review №14

I had a crown fall off of a tooth and had to get in as soon as possible to fix it. The front desk was friendly and called me back within a reasonable amount of time. Since I was paying out of pocket, they quoted me what I could possibly be paying, which ended up being right on point. I was met at the time I was scheduled for and was in and out. I would recommend and go here for future needs.

Ky
Review №15

Awesome dentist. Their work, the atmosphere and people are great.. I have been going there for years and they do amazing work. Very honest and flexible around work schedule. Best dentist ive ever been to!!!

At
Review №16

My wife wanted to have a complete denture as Dr Serang extracted the last three teeth. The process for the denture involved three visits in six weeks during which my wife couldnt wait to have it done so she could chew properly. At the end of the third visit which was the second try of the denture, it was obvious that the denture didnt feel or look right. We expected to have a better one in the following visit but instead the doctor surprised us by advising that we better see a more specialized doctor else where for a better quality denture. He stated that he would reimburse us as well as the insurance of the amount we paid. As we had no other option but to agree without making any assumptions. The doctor requested me to write statement saying that we (not him) were the ones wanted to switch to another doctor. I wrote that statement as per doctor Serang request. The doctor did reimburse us of the amount we paid. We had to go to another dentist and start the process all over again.

Do
Review №17

Dr. Serang and everyone that works at the office are very pleasant and professional. I never feel any pain during treatments and procedures. I have always had a positive experience at Serang Dental and the facility is immaculate and beautiful. This is my dental office for the rest of my life.

De
Review №18

Great experience. Took the whole family at once. They took great care of my 3 year old. Quick and efficient service. Recently updated office so everything was very clean with recent technology, cleaning equipment, digital x-rays, etc. Well be back in 6 months.

La
Review №19

This is the first time I have ever been so upset with a place as to leave a negative review. I was a patient here for approximately three years and over that time, had several cavities filled. At the time, I did not believe they were well done--after the fillings were done, there were large pockets between my teeth where food would be captured. I mentioned this to Dr. Serang, and he dismissed my concern. Well, I finally found a new dentist, and sure enough, I have five cavities, four of which are from the fillings I had done at Serang Dental. My new dentist remarked several times at how poorly done my latest round of fillings were and how they were not done with attention to detail, which is what created the gaps. I am very angry. I have a lot of dental anxiety, which Dr. Serang tried to make me feel bad about despite having witnessed me have an embarrassing panic attack the first time I was scheduled for fillings with him. After that terrible day, I asked for a prescription to ease my nerves for the first time in my life, which he tried to dissuade me from repeatedly, attempting to make me feel ashamed and guilty about my anxiety attack as though it was something I could control. Now, I have to have even more dental work done just to undo the shoddy work I received at Serang Dental. I would give one star, but I always received great care from the receptionists and hygienists. If you do not need any fillings done, this is a good enough place to go. If you are prone to cavities, go elsewhere.

ro
Review №20

Dr. Serang is top notch and at the forefront of Dental Care. His approach is patient friendly and pain free. Not only have my cleanings gone amazingly well, Dr. Serang fixed a gap left from a poorly done root canal. The things I felt were just normal, the pain, the gap left, the poor temporary fit, were all things Dr. Serang proved he could do better.His hygienist are top notch, friendly, and give great advice on dental care. Dipping my floss in Listerine, brushing at an angle, even how to properly use an electronic tooth brush correctly were all very well explained. I can not recommend this guy enough. If you are looking for a new dentist, this guy is top notch and a class act! My smile has never been better!

Ca
Review №21

My search for a go-to dentist is over! Exceptional experience and satisfaction (coming from me who had a dentist phobia the past 3 years), honestly I dont think many dentists or practices exist like this that really are person centered, thanks Serang!

Al
Review №22

Search no further... you have just found your new dentist!! Trust me... You will find out what I did... Dr. Serang is the very best dentist that I have visited in my (many) years of life experiences. His procedures are done painlessly and expertly, with the utmost care taken to ensure that each patient is treated like an individual in a happy, warm and genuine atmosphere.This makes Serang Dental Associates totally unique. A model of todays best practitioners in the profession, he is up to date in all aspects of dental care. This includes a broad range of medical knowledge, employing cutting edge technology and techniques - all of which allows him to give his patients the very best of care. And yet he is traditionally kind and compassionate - always putting his patients well-being first and foremost. As I said... Unique!My wife and I read a ton of reviews about dentists in the Philadelphia area, and the ones written about Serang Dental Associates helped us make that (scary-ish) leap of faith and by doing so we found the Best of the Best! I had 2 Root Canals and Crowns done over 3 visits - and after my first visit was finished I said:-> I think that was the best medical experience Ive ever had. And it was!A family based practice, my new granddaughter will most definitely become a patient of Dr. Serang… as soon as she gets all of her teeth! :)I love her too much to send her somewhere else.

Da
Review №23

Excellent experiences with both Dr. Tim and Dr. Serang. Skilled, friendly, and efficient. If youre looking for a new dentist, this is it.

Mi
Review №24

Very professional staff and Dr. Serang takes the time to speak with me about each of my childrens specific dental needs. Very patient and gentle demeanor which I find to be great traits for a dentist.

Ra
Review №25

After reading the great reviews I was looking forward to my visit at Dr. Serangs office, however I was disappointed. The hygienist was very rough with my teeth and they hurt for more than a week after. They also failed to see a cavity on my xrays. They told me everything was perfect and I went on my way. After visiting a new dentist I had my xrays sent from Serangs office and the new dentist quickly pointed out the cavity on Serangs xrays. I am far from impressed with my treatment at Serangs dental office, and I will never be returning.

Information
4 Photos
25 Comments
4.5 Rating
  • Address:8016 Ridge Ave, Philadelphia, PA 19128, United States
  • Site:http://www.serangdentalassociates.com/
  • Phone:+1 215-482-8600
Categories
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30am–8pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–8pm
  • Saturday:8:30am–5pm
  • Sunday:8:30am–4pm
Planning
  • Appointments recommended:Yes
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