While you dont know what to expect when you go through one, and no one ever wants to go through this, its not something that any woman would excited about. I felt that the interaction with all the staff there was incredibly positive and reassuring. I wasnt sure what route I wanted to take and I spoke with a wonderful woman name Erin, we weighed the pros and cons and I was able to make a decision for myself. It does feel invasive, the whole process, but how could it not? You sit in a waiting room with women who are probably going through exactly what you are going through, you think hmm should I start a conversation to break the awkward silence. But Ill tell you from experience as I have in the past even worked in one, it is like that in every womens clinic. You are directed to room to room, and while you are already in a daze because you have so many thoughts going through your brain on what is going to happen, its easy to get confused but there was always a staff to help assist you. The waiting room had music playing, it was tiny, and you literally all are wearing the hospital gowns, I was fortunate that a conversation did spark, and there was a bond that happened in that room. We discussed literally everything and gave each other hugs. This is not an easy choice. I feel like it has gotten negative reviews people we has humans are quick to only see and remember the negativity, and listen, it is not a positive oh so wonderful rainbow experience. But when you really see how the staff communicated, how you were fully informed the different directions you could take, the kindness and empathy was clear in this facility. The procedure was actually quite quick, I would recommend listening to positive music through head phones and taking advantage of squeezing the nurses hand. It was painless, at least for me it was, it is probably easier for someone who had already given birth fairly recently, but overall I was expecting the worse and it was nothing traumatic. However each individual responds differently, but remember you can control your thought process and see a new chapter is about to unfold if you give it a chance. The doctor was a women, I wished I remembered her name, starts with a P I believe? She had a nose piercing and she was very communicative and reassuring, the procedure didnt feel actually invasive in my perspective (again I made myself expect the worse) From start to end, it is quite a long wait, so please expect that before you come in, but while you are at it, maybe you will get lucky and make some friendships because we are all here together and we need to link hands to be strong. I am so thankful for their services and terrified of what is to come in the future with a huge turn in our government. 5 stars!