If you need blood drawn, try and get Dareth. She is the BEST phlebotomist Ive ever had. Sweet, funny, thoughtful, draws fast and does not leave bruises or blood bumps. Im telling you, I was very, very grateful to have this young lady draw my blood today.

My experience was excellent everyone was awesome and I recommend this place for everyone needing care.Im sure Ill be back.🙄

I went there because it was the closest dr , I was stung in the mouth and had a severe reaction , I took my mask off and the lady said oh my god ! Then I was turned away because they didn’t accept my insurance, and I offered to pay in full for the visit . They sent me on my way . I went to Osf and they didn’t even ask me my name when they saw my face . They took me directly to a room and worried about method of payment after they treated me . I could of died and they didn’t care at unity point . If someone would like to see pictures, I have them . That receptionist should be fired

Perfect experience. They were very fast. Each time weve gone, its taken 15-30 minutes. In and out. The Dr and staff were great.

The one star is for Dr. Johnson who was incredibly rude and brief. He told me my issue was not urgent and asked why I didn’t go see my regular doctor. He then told me it was a coincidence that I have been having pains, pops and issues in the shoulder I fell on really hard months ago. It started popping immediately after I fell and hasn’t stopped since. I guess that’s a “coincidence”. I also called ahead before I walked-in and told them it was shoulder pain due to an old fall and the receptionist said, “yeah we can see you for that”. He dismissed me within 4 minutes. I should’ve walked out when he asked me why I didn’t see my primary care provider. Waste of time and money. Horrible, horrible, horrible. Wouldn’t even recommend him to an enemy. I have been here before and so have my children and never been treated so poorly. I used to rave about this clinic, unfortunately one bad apple has ruined it all for me.

I was able to schedule online appointment & was greeted at door & taken to my room. The nurse & Dr were awesome & the office was very clean & welcoming. Definitely would recommend this office.

Great people took very good care of me recommend very high thank you.

I went in due to not being able to put pressure on my foot. Dr Johnson spent a total of 2 minutes with me, and dismissed me with a bruised heel and refused xrays. I decided to go to the ER the next day because I was worried it was a more serious issue and it turns out I have a heel spur so now Im on crutches with a boot. He needs more care for his patients.

I got straight in and everyone was very nice at the clinic. This is my favorite quick care in Peoria by far.

Horrible experience! Please please please do not go here. You will be severely disappointed with the quality of service and lack of experience with Bruce Jones. I honestly dont know how he has a license. Immediately dismissed all concerns i had. Said go home. He just doesnt care. I will never ever in my life seek care at unitypoint health ever again and i will spread the word. Please go to a place that will genuinely care for you and treat you. Do not waste your time and money.

Amazing customer service. This clinic was recommended to me by a close friend and they did not disappoint. Ive only been in town for 7 weeks and when my 4 year old and 1 year old both got sick i took them here and they were seen almost immediately. The staff was very inviting, friendly and caring. I will be recommending them to other families.

Staff was great, quick and easy visit! I appreciated the great attitudes with patients during such a crazy time

This place is only capable of curing minor bandaide ouchies. They do not care about your well being at all.

Friendly, welcoming and professional staff. Everyone I interacted with from the front desk to the Nurse Practitioner seemed to genuinely care about why I was there. Impeccably clean space with coffee and bottled water in the waiting room. Answered all my questions very thoroughly.

I was really happy with our visit today. I had a very sick 2-year-old. They got me in and out quickly, and the staff was very friendly.... The front desk ladies were kind, and quick, knowing that I had a grumpy toddler. I appreciated that they made those in the waiting room wear face masks if they were coughing.... Many places dont follow those rules, but they told the patients to wear them to protect others and themselves.The nurses were great, and never left us in the exam room alone. We always had someone, which was appreciated. And the Physicians Assistant, Katie, came in promptly and was very good with my toddler. She was knowledgeable and friendly, and very quick (knowing that my daughter wouldnt last too long in the exam room). She even came back out to the checkout after she ordered my daughter a Rx and made sure that I understood everything.Wonderful staff. I will definitely be going back.

Very friendly and helpful! Weve been there twice in the past 3 days for my daughters strep throat, I got her medicine and got checked myself the second time with the same doctor, they were patient and i appreciate the availability on a Friday afternoon and Sunday morning :)

Wonderful experience. Brought 3 of my sick kids in and we were in and out in less than an hour. Great customer service and the nurses were friendly!

My usual doctors office was booked, so I called to ask a few questions, and the lady on the phone was unpleasant and made me feel like a nuisance. I get it, it’s early, but come on. I’m not exactly thrilled that I have to go to the doctor, it would help if people were a little nice

They got me in immediately! Great care. Super friendly staff and doctor. . Best “prompt care” I’ve ever experienced.

Incredibly rude and short service. The receptionist made eyes at me when I helped myself to tea at the beverage station in the waiting room. When we saw the doctor and described a sinus infection, which my girlfriend gets often and knows when she has one, the doctor said it was just fluid in the ears. After spending less than two minutes she wanted us to leave with without getting anything. When my girlfriend pushed back a little she rolled her eyes and said “fine what do you want”. Literally no one is looking to abuse antibiotics. Terribly unprofessional and rude.

These guys are in a rush to look at patients and send them to ER with no diagnosis thoroughly done. It seems like a business place created by Methodist with 0 service provided whatsoever. We would never go back to this particular clinic ever.

Used the online reservation, I was greeted at the door and walked straight to an examination room. Was in and out in under 30 minutes. The staff took great care of my almost 2 year old son without us having to be there for very long. The meds prescribed began working within 1 day.

10+. Thought the personal touch of being met upon walking in and taken back to a suite was a nice touch. Andrea did a fantastic job as did Dr. Conklin on thoroughly going over the plan for meds. Even though Andrea was aiding another patient when I was discharged, she came over when I was leaving to say goodbye and well wishes. At Day #2, if this express service and attention is maintained, youve knocked it out of the park for a facility.

Everyone was very friendly and the doctor was very attentive and answered all of my questions. It was a quick visit and I would definitely go there again if I need to.

Everyone from the moment we stepped into the door was so nice and I was in and out quick!!

I went there 12/20/19 with my two small kids for a possible ear infection for my daughter. I had called her doctor earlier to ask what I should do since we have meridian and I cant go to Osf. They stated I can go to a unity pointe because my kids doctors are not Osf doctors. I was greeted by an older woman with short curly blond hair and asked her if they could help me with my insurance being meridian. She stated that since my childs doctor is at an Osf campus I would have to call her insurance and have her doctor changed to a unity point doctor. I explained what her doctor had told me. At that point the older lady began to get annoyed, sighing. The younger woman behind the counter tried to say I could go to Methodist er because they have a clinic there that should take my kids insurance. I simply asked if they are sure they would take the insurance because I didnt want to pAy out of pocket for an er visit. At this point the older woman slammed her hand on a table and said unity point is not going to pay the bill for me. I said thats not what Im asking for. She said again that this is a business and they will not foot the bill that they need to make money. I left with my two kids crying because I had no idea what to do or where to go. This entire conversation happened with me holding my daughter and barely out of the door way. I ended up at the proctor prompt care off of big hollow. They helped my daughter, took my insurance, and were so sweet.I wasnt going to write a review at first because people have bad days. So today 12/28/19 I had to take my son in for a possible ear infection. Unity point on knoxville is bout 15 minutes closer for me so I wanted to try there again. I called ahead thinking I could get this sorted out and my questions answered before I drive there. I explained my situatiin, was told again I would have to change my sons doctor, told the lady they are not Osf doctors, again told I would have to change doctors. So I told the woman on the phone last Friday I had this same situation but was able to go to proctor promptcare off big hollow using my insurance with no issues. That if they are the same company I should be able to bring my son to be seen. The woman told me to just take him back to proctor prompt, they close at 10. I said ok thanks AND she hung up the phone.So either these workers really dont know much about insurance and need more training, do not want to deal with patients, or have no customer service education. They really need training in one way or another. I truly do hope these women are given resources and more information to become better nurses. I also hope no one else is given this treatment. Going to a doctor at 7pm usually is not done for fun. Especially with small kids.

I would give 5 stars but i have had bad experience here in the past, just with the wait time, never with the staff. Dr. Michael Johnson is great and very thorough. Pretty clean, lots of magazines.

Very friendly staff . Told them I have multiple points if pain first thing was told they don’t give pain meds didn’t want pain meds wanted to know why I was hurting and they proceeded to tell me they were limited on what they could do they were only prepared to deal with colds and similar conditions not my condition of a popping and pain in wrist and knee causing pain to travel and would only look at one area of my pain so had them look at my wrist and was told inflammation prescribed anti inflammatory and told to ice and keep brace that I have Been using for 2 days and to follow up with my doctor I went there because I couldn’t get to an appointment with my doctor waste of time and money was told it would cost between $175 and $225 to be seen come on unity point been a long time patient if it’s and express shouldn’t the be equipped like an emergency room to handle more than just a common cold.

They were nice and clean. Just dont have toys for kids so for those of you who do have kids, bring the gear. they have table and chairs for the little people though

Ive gone to medpointe many times for myself and have never had a problem, I got in and out quickly and was well taken care of. However When I took my daughter in because she was straining due to constipation I left EXTREMELY angry!The visit started off GREAT the women at the front desk were very nice and helpful in letting me know how long of a wait it would be (45 minutes since it was pretty busy)When we were called back the nurse was wonderful (honestly I was impressed when my daughter let her get her vitals) she listened to my concerns and asked questions trying to get all the facts. Thats when the visit took a turn, After what felt like forever in the exam room 2 I heard someone out side the door that room 2 is next. I assume the Dr replied Ill go to 3 first. Anyone with a toddler knows they only last so long when it comes to waiting in a small room with nothing to do. Finally the DR. comes in as my daughter is straining to poop and was crying because she was in pain. She then tells me that it was a waste of my time bring her in since she isnt considered to be constipated until its been three days. When I tried to explain why I was so concerned she would cut me off, and said that they deal with emergencies not constipation. She told me to try giving her oatmeal and prune juice... gee i didnt think of that... I thought the whole reason people became doctors was to help people..

DO NOT GO HERE FOR URGENT CARE!!!! They are NOT credentialed as an urgent care clinic but will tell you they are if you call. They will bill your insurance for a new patient visit in a family practice walk-in clinic. DISHONEST, MISLEADING, and BORDERLINE FRAUDULENT.

My girlfriend has pretty harsh strep throat, and we basically blew money on the doctor telling us they werent going to do anything or even prescribe her something for the pain. I mean it was a quick visit and all but its as if they wont take you seriously unless the bone is showing or something. The doctor basically told her to keep taking Amoxicillin even though its only her family members leftover pills. Very unprofessional place of business.

The office staff are SUPER nice, but they seem really reluctant to actually diagnose and treat illness. My husband has been ill for two weeks and came in with a fever and cough. They listened to his lungs and sent him on his way. It was close enough to closing time I kind of think they were just hurrying to close. They also left me without treatment when I was sick for over a week and only getting worse. I went to a GP three days later, got antibiotics, and felt better the next day. The docs and NPs here dont seem to want to help.

Excellent from reception to the nurse to the dr to the x ray tech! In and out in an hour with X-rays.

Cari, at the front desk, was extremely helpful and understanding of very sensitive information. As well, the medical staff was very professional, very personable, and very helpful.

I went in concerned about having bronchitis or pnemonia because i had been having a lot of discomfort in my chest and hard coughing. WASTE of my time. I waited in the waiting room 45 minutes to see the doctor for 5 minutes who didnt seem concerned at all. looked at my ears, throat, and lungs and said viral and that it would last about a week. I went here because i have a new insurance and they told me to go here. I wont be going back.

Staff treated us very well. Providers cared about helping us.

They always get you in and out and very professional. Have even known one of the doctors to buy my friends medicine she couldnt afford.

Terrible they told me a flat rate 140 for stitches over the phone and at the front desk then charged me 900

Was seen quickly and professionally