Upon entering the credit union I was greeted by a gentleman at the desk very pleasant he also sign me in all although there was a sign-in area. Miss Zoie DiGioia was amazing, She was very informative and very helpful to explain all option that will be of benefit to me, I will recommend...

The level of professionalism is beyond words! I’m very impressed with the entire process! I had the pleasure of working with Zoie.Digioia from Bright Star and George Hernandez from Auto Advisors. Both individuals provided exceptional and prompt service. This is my second time working with both individuals which speaks volumes! To say I’m totally pleased would be an understatement! Thanks again for making this experience effortless and stress free. I would highly recommend them to anyone who is in the market to purchase a new car.

After reviewing a few credit unions, I was lead to Bright Star through the grace of God.. I was privy to have a wonderful young lady by the Name of Jenay Major to assist me. This young lady was very knowledgeable about all the products, extremely articulate. I was mostly impressed with her personality, she is very pleasant, wonderful awesome woman of God. I felt as if I was speaking with a family member. Janey is warm and friendly, and in my opinion deserves a promotion. She has exactly what customers are expecting when a service is being provided. Her smile is contagious and her professionalism is a ten. I have never felt more comfortable in a bank/credit union.Thanks Jenay Major for such a wonderful experience.

Pembroke Pines location!Wonderful staff Every time I enter the bank, or whenever I pull up to the drive-Thru. I would definitely have to say Clarelly Allende always makes sure my accounts and transactions are done correctly. She’s always great and wonderful full of energy. I love coming to this location.

I have to say I had a wonderful experience at bright star all because of Jenay Major Not only she went over and beyond She provided me with a lot of knowledge about different process about business account. I truly appreciate your service Jenay and I will be back again

Excellent service and products. Zoie was always in contact and diligent. i will recommend to anyone to check on their products.

I have been going through a very difficult time and Michael Morffy at the (Pembroke Pines Branch ) completely went above and beyond out of his way to help me with a situation! I am so grateful for his kindness & patience with me . Thank you from my the bottom of my heart !

I have been a member of BrightStar Credit Union for many years and am posting a note of thanks and appreciation for their awesome service - and excellent interest rates!! Whenever I have requested a car loan, refinance or balance transfer, the credit union has been there for me with excellent customer service. I recently requested a balance transfer and my request was expedited by the branch manager so I was able to take advantage of their current promo interest rate. Thank you BrightStar!!

Excellent service very nice employee Allie took care of my needs promptly and efficiently great experience as always thanks 🙏

Today, I applied for a used car auto loan (Refi). I was very pleased with my loan officer Zoie DiGioia. She provided many options for me to select from (i.e., terms, interest rates, etc.).Thank you,Keith

I went into the credit union to open an account. I requested Spanish speaking. It was busy so I got a young lady by the name of jenay major who spoke English only. She assisted me very professional and took her time with my account opening. The service was the best ever in banking I experienced

Every previous review is good and from members. This is my experience before before becoming a member.I went to open up an account. After registering to see a customer representative waited in the office for 40 minutes and left.I visited the same place again today . I registered to as usual to see acustomer service representative. Since there were more than two peoplethe staff advised me to wait in the car till some one calls to come in.Said time was 1:15 PM , Again waited 50 minutes in the car and then I left the place . At 3:29 PM some one called me to go in. But left the bank earlier. I requested an appointment for next day .Answer was no telephone appointment.That end of the matter.

Definitely would not recommend this bank at all. Horrible customer service!

Zoie was fabulous, great customer service. Thank you.

Michael from the branch on Taft street in Pembroke Pines was professional and helpful. He made sure I had all the information I needed for me achieve the needed items.

Jenay was so amazing! She was very sweet and answered all questions I was curious about. It was one of the best bankers I have ever worked with!

I was recommended to come here by a family member and I do not regret it simply based off the great customer service I received from one of their employees. I appreciated the assistance and patience I got from Elly when I arrived. Not to mention her knowledge of sports and casual conversations that she offered when she recognized my favorite team on my mask since obviously we have gone to the superbowl. I hardly recommend things or places to people but I would highly recommend going to BrightStar of Taft especially if youre a local in Pembroke Pines.

Glad that My credit union chare branch with them. Close to were we are in need of services.Teller very helpful with transaction.Keep the Good Work.

Brightstar credit union was extremely efficient was able to accommodate my needs very quickly. They also went beyond to ensure my satisfaction! The member service representative was amazing and explained all services and fulfilled my needs as a customer.

Thank god i have brightstar ! the branch off flamingo taft. they took care of me and my account situation

Service was administered to me by Ms Cynthia Mendez, a staff of the Pembroke Pines Branch of Brightstar. She is the consummate professional who patiently took the time to explain details regarding my account. She also did the requisite follow-up that was necessary. I have been with Brightstar for over 10 years and continue to recommend this institution.

I came in with my grandmother a couple of days ago. Due to her not speaking much English i needed to help her with translation and we Were amazing helped by a girl name ELLY she was beyond nice. She explained that she is fairly new and but was still making sure she asked the right questions and answered for my grandmother . She would go and ask a gentleman for certain answers to make sure my grandmother and I got the correct answers. She was really patient and great customer service.

Cynthia Mendez provides outstanding customer service with a smile on her face AND in her voice. She is patient, very kind and resourceful. Her follow up is second to none and a testament to her character. If you have concerns or issues that need to be resolved, request for assistance from her.

Jenay was very friendly, helpful and polite:)

I’m extremely please with the young lady name Elly. She was the only teller working yesterday when I came in. There was a line inside which they had closed the door due to over capacity and there was a line in the drive thru. The young lady handled everything very well. She kept apologizing to everyone for the wait. I’m surprised at how fast and calm she was the entire time. She continued multitasking and I can tell she was smiling through her mask. She took her time with me and explained all my balances and payment dates. Such a sweet girl.

John T Donahue Mortgage Loan Originator. NMLS: # 924853 isNOT HELPFUL. Does not return emails or calls. Applied for a 15 yr mortgage and got a generic denial letter in mail. No calls to explain the denial or attempt to try and sell us another mortgage.Stay away....

I always have a very good interaction every time I have a transaction at the credit union. However, today was beyond good it was great!! Cynthia Mendez rocked!! She was extremely pleasant and very helpful. I had to go inside and open up another account and she was helpful the entire way. She had on her mask and had her barrier up as it was supposed to be followed due to COVID. She not only helped me open up the account I needed but helped me open another much needed account to help me save as well even while handling a few other transaction needs!! She had such a warm, welcoming, and pleasant personality. I wish other banking institutions could have a glimpse of how Cynthia works so they could model how a wonderful employee should be. Keep up the excellent work ethic Cynthia!!

Brightstar Credit Union has professional staff to address all your banking needs. I was quite impressed how they follow up and address all your questions. My sincere gratitude to Zoie D for her assistance.

I’m very pleased with the customer service that I receive at BSCU. The reps are efficient and considerate of client’s time and needs. Zoie in particular has often gone above and beyond to be of assistance. This is the reason I always refer friends, family and business associates to BSCU.

Maria did an amazing job helping me today. She went above and beyond to resolve an issue I was having, and was attentive to me while being courteous to others who were also waiting for assistance. So thankful for her!

Great experience opening my account

My financial advisor Cynthia Mendez. She had great follow-up. She is helping me improve my credit. Our next move is a car and then finally a house. I feel 100% comfortable with the customer service that she provides and the follow up. To sum it up in one word she is amazing.

Ive been a member for over thirty years and have always had a positive experience. They offer complete banking services from investments to loans and have always treated our family with concern and respect and offered professional advice when needed.

Awesome customer service!!! The best banking experience I have ever had being a new customer!Thank you Cynthia!Respectfully,Mario

The BEST service by far I’ve received at a bank! Liliana Restrepo, one of the Financial Specialist helped me with every and anything I needed. She was so patient and very helpful on things I needed and even matters that she saw that could help me in the long run (ex: lowering my interest rate on car payments). This will definitely be my go to and main location! Fabulous job!!!

Been a member since 2007. By far the best bank ever, this credit union truly deserves 5 stars. Great customer service and excellent people working at the Taft street location ( even though a lot of them finally retired, they will be missed).

Absolutely a five star experience. From the branch manager to the tellers, the staff is helpful, professional, knowledgeable and kind. I have had a personal checking/savings account for many years with BSCU and now my business account. For personal attention to YOUR detail check it out! You will be happy you did.Thank you Bright Star Credit Union!

Thank you BrightStar for the help I received being a new customer and thank you Elly for making my experience easier

As a prior Banker and a branch manager of one of the biggest financial institutions on the East cost, I have to admit that my experience with Ms. Liliana Restrepo and Ms. Cynthia Mendez as well as the teller line where extraordinary and very pleasant. Up to the point that I had the MISFORTUNE of dealing with the branch manager. In my opinion and after 25 years of retail and management experience its my profound believe that she should not be working in a customer service position never the less in a management position! I got so frustrated with her behavior and attitude that I took my business and personal accounts to another financial institution. So if you are a customer and you conduct your business at this location try to avoid this person, the rest of the employees are great and the bank its a great institution.

I love the staff at BSCU Pembroke Pines, they are absolutely wonderful! They provide my family & I with such great customer service.Thank you Maria for your outstanding customer service‼️ 😃

BSCU has many good products to offer along with great rates! Service from its people is outstanding!!

The other day I walked in Bright Star Credit Union located on Taft Street to open an account. The moment I walked in the door I was greeted by Daniel one of the tellers, he greeted me with the biggest warmest smile and spoke to me in a professional manner.I met with Shelley the Assistant Manager and told her I needed to open an account. She took the time to explain everything to me in detail which I appreciated, shes very professional and has a very charming personality.On another day I was greeted by Danielle one of the tellers and she was very professional and answered all my questions. I would recommend Bright Star Credit Union to everybody, the staff speak their customers with respect and put their needs first. THUMBS UP 😃.

Liliana gave us exceptional service. She is very pleasant, patient and thorough. You can also tell she is experienced very knowledgeable. Thanks for such great service!

Teller was very nice. Hes one person and can only do so much so I give him 5 stars. Management however gets the negative rating. A line full of people as well as customers waiting in line in drive through and a manager decides to walk out and say something 40 mins after instead of jumping in and helping. Absolutely ridiculous.

I absolutely loved the attention I received from Liliana Restrepo, my financial advisor. She is so diligent and patient and really helped me understand the lease buyout process. I am so happy she was able to help me. She is the best!

My experience was great! I reopened my account here at bright start the Pembroke Pines branch a few weeks ago, I was having trouble login into my online banking but Zoie and Maria did everything to fix everything for me also kept in touch until everything was fix and I was able to log in. Thank you so much for your help Very professional great customer service! Highly recommend.

Banking with Brightstar Credit Union has been a wonderful experience. Their loan process is amazing. I have my mortgage and recently took out my second car loan with them. I went through the Pembroke Pines branch and Shelly the Assistant Branch Manager made the experience flawless. She is a wonderful sweet person who makes you feel like the most important person at all times. It took no time to get the loan booked. I would recommend this bank and more so this location for your personal banking needs. Thanks again Shelly for providing a superb customer experience and delivering excellent service.

Cynthia was just AWESOME! And professional!! 5+⭐⭐⭐⭐⭐⭐

She was good

I havent even made a deposit as yet into my boys accounts. Erika V, has proven that she is the greatest asset to this branch. She has demonstrated professionalism, accountability, and has provided superior services. I have not met her as yet, weve only communicated via email to get my sons accounts registered. With that said, she has gone above and beyond. I have no idea on how banking will be; however, for Erika, I give a 5-Star!!!

Ive been forced to use this credit union for my internship and it is not in any way easy for me as a working teenager to make it here after work or on the weekends. Because THEY were having issues with direct deposit I had to pick up my check and drop it off. I got to their office as quickly as I could and arrived at 5:02. I wasnt met with enough courtesy for even a simple Sorry were closed. It was 94 degrees and I waited for minutes outside their door. As soon as I possibly can Im cancelling my membership with this credit union. Way to make a good impression Bright Star. Thank you for a total waste of my time.

I get a direct deposit every month and have for over one year. I had my deposit sent on Friday and by Sunday, it still had NOT been credited to my account and this is with a Cat 5 hurricane (180mph) just off our coast! They are denying me access to my money for days . if not for my savings account being healthy, Id be in big trouble! They do this all the time. Any other bank would give you access to the deposit by Friday at 5pm! Time to change banks.

I have been a member of BrightStar Credit Union since 2007 and it has been an awesome experience! Whether my account had in $5.00 or $50,000 whenever I walk in the branch on Taft and Flamingo Road, I am always greeted like a rock star! Constance, Liz and Kathy, whom have all retired were at the Teller Counter to provide a warm welcome and cater to my needs.Lastly, but definitely not least, is the Branch Manager, Shelly. She is the Branchs Midas Touch. She is always available and provides the best solutions to our financial needs. I had to travel out of the country and had a financial transaction that required her help. I was able to call her from overseas and she answered immediately and was able to assist us. This is what it is like to be a member of BrightStar, especially at the Taft and Pembroke Pines Branch. You are not a number, but a bonafide member and are treated as such - with class and care.Thanks Shelly for all you have done! It is because of your leadership and leading by example why, I think, everyone is always so upbeat, warm and welcoming; doing all that they can for their members.As we close the year, I want to wish you all a very Merry Christmas and all the best for 2019!Sandy & Lorenzo Melvin

Zoie did an exceptional job meeting my needs. Very professional and friendly.

I had a complex issue that needed to be addressed. Shelley was patient and diligent in helping resolve the issue. This attention to detail and the drive to meet customer needs is one that has played out over the many years I have been a Bright Star Credit Union customer. I recommend the institution highly,

Always quick and never have a hard time when I visit this branch.

As always, Mrs. DiGioia provided excellent and expeditious customer service in helping me secure a pre-approval letter to purchase a car for my son. She and the entire BSCU staff continue to set the standard for exceptional banking services. Mrs. DiGioia also referred me to the outstanding services of their affiliated Auto Advisors who secured an additional $2100 off the final cost of the new vehicle. I plan to definitely use them moving forward. I also secured an additional .25 discount on the already extremely low interest rate on the car loan. Overall, I’m thankful to be a longtime BSCU Member, and highly recommend everyone to become a BSCU Member.

Liliana Restrepo, one of the service representatives, was so kind and attentive as well as super informative. I really enjoyed the service and attention I received at BrightStar.

Liliana Restrepo is an intelligent and skilled employee with a kind and considerate approach. She is an excellent reason for people to do business at BrightStar.Paul B.

Great experience working with Liliana Restrepo of Bright Star Credit Union at their Pembroke Pines location. It was my first time using a credit union and Liliana did a great job explaining the process step by step to my wife and I. We qualified for an excellent rate and were able to purchase a car the same day. The process was quick and easy.

Liliana is always professional, attentive, respectful and authentic. She offers alternative options and useful guidance in all our banking. My husband and I have been grateful for her.

My experiences with BrightStar were incredible. The staff especially Ms DiGioia were very helpful in attending to my needs as a member of BrightStar. I give BrightStar five stars for its service.

This was the first time that I dealt with BrightStar and was incredibly impressed! I did a car loan and the team was attentive, quick and assisted me with the car loan.The Manager Zoie Digioia who was extremely helpful. I am so grateful and recommend them highly!Rich Guertin

Today my wife and I visited the Taft streets office for very important and significant transactions and were extremely satisfied with the knowledgeable, expeditious and cordial treatment received from Brightstars professional staff. Thanks, we are really happy of being customers!

I’ve been coming here for years and their service has always been fantastic. I plan to bank with this bank till the end of time. The staff: Shelly, Lilliana, Anabel and a few others are always nice and assisting me with so much pleasure.

Went into branch to get info on Home equity line and loans and person I spoke with was informative and pleasant. Tried to call back a few days later to start loan process but went to the voice message of the person I spoke with. I left a message to please return turn but never heard back. Decided to email a couple of days later and did not recieve a response. Called back yesterday, answering system said 1 minute wait time but I was disconnected twice. Tried to call again today, message once again said 1 minute wait time but I waited 5 minutes and hung up. Called again and it said 1 minute wait time and 10 minutes later I was still waiting. Only reason I continued calling is because Im helping my mother try to get loan and shes pretty adamant to use this credit union. Im definitely going to persaud her to move to a bank that wants her buisness.

The teller/customer service representative was professional and friendly. I was delighted to find a representative that serves customers with a human touch. Kudos!!!

The assistant branch manager, Shelley, was soooo helpful. Pleasant, and informative! Can always count on my credit union for excellent customer service and resources!!

LOAN OFFICER Cyntia M is the best she should be a manager

I wanted to share that Shelley Ramnauth at the Pembroke Pines branch and her staff there are amazing! Shelley always answers the phone, emails and in person with a smile. She knows her stuff! No question is a dumb question with her 😊 She has not only helped me with many things she has helped my family as well with their financial needs. Even though this branch is a bit of a drive for me, it’s well worth going to in order to be treated and takin care of so well by all the staff there. We are getting ready to make a truck purchase…. Guess who we are going too? Yep, Shelley!

Great experience using Bright Star Credit Union. Liliana Restrepo is amazing and great to work with. I highly recommend using them.

My husband and I opened an account at BSCU with the intention of depositing money into it periodically, but not having access to it with debit cards to avoid spending money we were trying to save. Out of sight out of mind kind of thing. Yesterday afternoon, I walked into the branch to speak to a representative to obtain my account number to make some deposits. The line was incredibly long at the tellers and the lobby was rather full as well. I decided to try again the next day. This morning, I walked in, signed in and was seen very quickly. I met with a representative to obtain my account number and was told that my account had been closed since mid 2018. When I argued that was impossible because I had received a statement in November showing I had funds in the account; she did a bit more digging. Turns our joint account isnt even accessible using my credentials since Im second on the account. I needed to provide my husbands personal information to access the account. The representative handed me a card with the account number and offered to make the deposits for me (it was nice but I declined). I went to the window to make the deposits and was told that there had been a series of withdraws from the account in $5 denominations. I had no idea why, since we dont even have debit cards for this account. The teller offered to sign me in so they could investigate further. I spoke with the same representative who provided me with the account information. It seems BSCU had been charging me $5 for about 4 months for not notifying them that I moved. Yes, you read that right. $5 a month because I never notified them that I moved. Despite the fact that my accounts are paperless. You see, they have on their disclosure (so, Im told) that they can do that. They apparently also think they can do that without notifying a member by email (which they have on file). I was so upset by this that I decided to close our account. I found it dishonest and withdrew everything from our account. With a different large commercial bank on just about every block you would think they would be a little better at customer service.

Great customer service. The staff is amazing. The best credit union thus far.

I became a Brightstar member about 2 years ago! Best choice I made.A week ago I went in to my local branch to open an account for my daughter. I also inquired about purchasing a vehicle! The branch manager Zoie was there to open the account and answer any and all questions I had!Little did I know the excellent service I was going to receive!Not only did Zoie get my loan approved, she also put me in contact with George from auto advisor! He was professional and made sure he found a vehicle that was perfect for my family and I! He never rushed to just get a deal done, he was patient and knowledgeable!The day of the closing of the car purchase I wasn’t able to get to the branch until close to closing time! Zoie made sure we got everything done and she didn’t rush anything as to make sure everything was smooth and exactly as it should be. Zoie had little regard for her own time and gladly stayed late to ensure I was able to drive my new vehicle home that same evening!To sum up my review, Zoie and the Brightstar team went above and beyond to make a member happy!The Auto Advisor service and George make purchasing a vehicle a stress free experience!Thank you

Attn: Pembroke Pines branchBranch manager ZoieThank you for your continued support for a business owner like my self.I am glad that you are still working at the branch I visited and I look forward to more ventures that you may assist me with in the future.

I have never been to a bank where the staff treated you like an armed robber. I was told by the staff member “you need to remove your hat before I’ll talk to you” ugh really? How about could you please, or sir our policy is, or even I’m sorry sir it’s a policy to remove your hat before we speak.I said to the guy, my hats on backwards you can clearly see my face. He says to me “it’s a federal law, so remove it or we can’t do anything for you.”Again, you’re fighting for “MY” business right? So I asked the guy “can you tell me what federal law it is, code or anything, because I’ve never heard that in America?”He said “google it, it’s not for me to have to prove!” Ugh, yes I t is if you’re asking me to remove my hat!So I left and said I’ll never bank there again. I went right over to my other bank 5/3 and he told me, “there is no law to remove your hat” so this bank has lost me as a customer!

This Credit Union is a JOKE! My Car loan process was very simple. 4 months into my car loan i noticed that there was a force placed auto insurance on my loan because the bank failed to add my insurance info to the loan documents. Every time I called Brightstart there was busy signal or a recording that said that the line was disconnected. Other times I called I would wait on hold for a minimum of 10 minutes. After I finally got a hold of someone they told me that they person who handles the forced place insurance, there is only one person in the whole company and she was on vacation. I had to call their third party insurance company gave them my insurance information and at that point they removed the forced place auto insurance and admitted that the bank made an administrative error. Also there is this service called Courtesy Pay (overdraft protection) I declined that option and just wanted my card to decline if there were no funds available. One time I over drafted my account by .63 cents and they charged me 4 courtesy payments fees of $34. When I called and told them exactly who I spoke to and that the courtesy payment option was not suppose to be on on my account. They said that there was no record of that being declined, but they were happy to remove one of the courtesy payment fees. I WOULD NOT RECOMMEND THIS BANK. Unless you like people playing games with your money.UPDATE: I have since sold this vehicle and the bank is still making my automatic payments even though the loan has been paid off. After spending 1 hour on hold I was told that the only way the bank can refund me my money is if I go in to a branch and speak to bank representative and REQUEST a refund.

My husband and I visited your offices today, on Flamingo Rd and Taft Street, in Pembroke Pines. We were very pleased, as always, with the professionalism, knowledgeable and friendly treatment we received. Thank you.

Excellent service I always have a great experience with you guys! Shelley helped us a lot along with Cynthia and Zoe. Thank you girls!

Me and my wife have hey share account here, I walked in at 1:20 PM and their work to Spanish bankers ladies I signed up to see one of them wait 815 minutes and I stood up and asked him are they going to help me yes or no? One banker said yes be there shortly, waited 10 more minutes. While I weighed it all I heard was gossiping nothing business I got up and left

Absolute Terrible service. Its ridiculous. Its a New person there EVERY couple of months.😣😞 The people are nice. BUT the service is sooo Slow here!😦😞😓 HOW do you wait in a drive -thru for 30 mins.??!? Its ridiculous. Unacceptable! They Have to do Better!!

I have banked with Bright Star for 10 years and knew I waned to use them when it was time to purchase a vehicle. Zoie and Liliana were so helpful and made the process so easy. We were approved quickly and with the help of their AutoAdvisors service, we found and purchased our vehicles wihin a week. Great service!!!

My Aunt went in to do a Certificate of Deposit. She was treated dreadfully. The representative that was helping her was discussing her own personal business with another employee. She waited on another member before my Aunt when she should have been after her. She did not give the correct interest rates and when she was told about that she got an attitude about her own mistake.

They are great people trying to help me with what I need. I wish they wont move to another location

THIS IS REGARDING MEMBER KAREN LANE-DASS.I ALWAYS GET OUTSTANDING SERVICE AT THIS BANK ,ESPECIALLY WITH SHELLEY R. ---THANK YOU

Great customer service. Focused and attentive. Warm and. caring.

I was most impressed with the promptness and courteousness of the members of Brightstar Credit Union and would recommend them to anyone who qualifies for being able to bank with them.

Zoe is always personable and helpful. I like doing business with people who call me by name.

We have been BSCU members since 1999. This past month, we applied for another auto loan (this is our third or fourth one) and had to share what a wonderful experience we had. Not only did we receive the pre-approval at lightning speed from Barbie Gonzalez, but we needed an increase to the loan and got it as I was talking to Reina on the phone. Additionally, when BSCU found out that my husband was leaving for a month-long out of state military trip and we needed to move extremely quickly to complete the process, Shelley Ramnauth and Chris Evangelis immediately sprang into action to ensure that he could sign the paperwork before he left. Thank you very much for the amazing customer service - this is a testament of why we have been banking with BSCU for 20 years and will continue to do so for many years to come!

When I have an issue with my account, I always hope that Shelley will be there to help me solve it. Thanks Shelley for assisting me today!

I was pressed for time to do my closing. I Became a difficult member with all the issues that came about and was out of anybody’s control. All through this Angie, Zoie and finally Diane B., were patient and understanding with my frustration. With all the challenges they worked collectively and made it happen.19+ years with BSCU.Thank you

Most friendly and knowledgeable service

Christina went above and beyond to assist me in a transaction!

If you have hours to waste this is your credit UnionMy in laws has been a member of this Credit Union for over 20 years. Pembroke Pines location is the closest location to our home. They are elderly so most time I will do their banking for them. I am not sure what happened to all the experienced tellers, like Harday, katy, who always greeted you by your name and a big smile, they were so fast that you are in and out within minutes. Over the past few years their are always new tellers that take forever to process your transaction. This month I was there with my in law she went to Danny, he was having issues with the transaction we requested, I told him to find out from his manager, his response was I RATHER NOT. She was only a few feet away from him.Speaking about the manager most times she is in her short short outfit and heels no smile very unprofessional. Went back this week had to turn away the line was all the way to the entrance. We will be moving to another Credit Union.

One fine company handling my Andigo Credit Union Account!!

The best service and amazing customer consideration I loveeeee BrightStar .

From the start our experience here has been great.

Very busy branch on the weekend. If you can go during the week it is much more relaxed.

I have had nothing but excellent service with Brightstar. I transfered my car loan to BrightStar and the service was great! The branch manager is very helpful. I have referred friends and family.

Best customer service; personal and attentively genuine.