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MoniCare Nannies and Household Staffing, Inc.
444 N Northwest Hwy UNIT 201, Park Ridge, IL 60068, United States
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Vi
Review №1

Just want to say they’re a waste of time. Me as a full-time Nanny should have not gone with Monicare agency they are horrible I applied several Nanny jobs and Grace tells me “ sorry you’re too far” after a month I applied with them and on the interview I had with monicare I clearly explain I’m willingly to move anywhere I get Hired as full time nanny. I did what I was supposed to do fill out my forms gave my interview explained everything and now they wont help! Very unprofessional MoniCare did.

Ge
Review №2

I hardly ever write reviews but I felt the need to share my most recent experience here so that it could possibly help other parents that are looking to hire a nanny.I had previously used MoniCare for our first daughter a couple years ago and felt that we found an excellent nanny within a reasonable time. Fast forward to this year when we were looking for a nanny for our infant daughter and our experience was horrible. Not only were the nannies provided not a good fit, some were unprofessional and didnt even show up to their interviews. We provided feedback to the agency and surprisingly they were not open to it, simple things like same-day interview confirmations with the respective candidate. I had expected some type of professionalism and understanding from the agency, especially since you are paying for their services. Seems like they gave up after 2 1/2 months which was completely unprofessional, especially since they didnt communicate that with us, they simply said there were no other nannies that were a good fit and we didnt hear back from then since. After 3 months, my husband signed us up on Sittercity and we had candidates that same day and were able to schedule interviews and have direct contact with the respective candidates once we made the connection. We found a nanny within 2-3 weeks on Sittercity, and shes wonderful- I only wish we wouldve tried it sooner.After all of this, I agree with the other reviewer, dont waste your time or money and give new forms of technologies, platforms like Sittercity a try, youll be pleasantly surprised!

Bo
Review №3

My experience with MoniCare was excellent. Grace Gall is a professional Placement Counselor with warm attitude to the level of skills and years of solid work history for candidate like I am.Their feed back was absolutely fantastic; scheduling interviews, meeting at beautiful office, and becoming a part of their candidates engine was a happy moments.I am inspired by working for nice family, my principal Karen F. raised my salary and title to executive level. Our relationship is trustworthy and reliable.I would recommend MoniCare for potential candidates because they are friendly, always happy to help, modern and beautiful. They always describe candidate in bright light, shake hands and love what they do!!!Thank you MoniCare!!!!!

vi
Review №4

My MoniCare experience was amazing. I worked with Katie Petty as a placement counselor and she was a tremendous help: setting up the interviews, giving tips and assisting in negotiating the hire terms. I would definitely recommend MoniCare to my friends and if I will be searching for a nanny job in the future, I will be using this agency again. And by the way, the family that we were able to find for me is great.

Ni
Review №5

Monicare was wonderful! Grace helped me find the perfect nanny for my family. This is the second nanny service I worked with and it was by far the best experience. Grace listened to my requests and delivered 100%. In the future, I will turn to Monicare for all of my staffing needs!

Ba
Review №6

About a year ago I decided to apply with Monicare as I was looking for a job. The whole experience was very pleasant, easy and worth it. I got a great job working for a wonderful family and on top of that- great pay. Grace was the one I dealt with and she was very nice, informative and did everything she could to land me the job I wanted. I like the fact that this agency doesnt charge you a fee, especially when youre the one in need of a job.I think its the proper way and I will recommend them to all my friends and family.

An
Review №7

MoniCare was able to help me look for a nanny job. I was able to find an incredible family!! MoniCare app is amazing! The app is great to keep you posted on the job opening and the process is so simple and fast! Definitely recommend MoniCare. It’s simple and fast!

Cr
Review №8

MoniCare is a very professional agency with very effective and efficient processes in place. We worked with Grace for the full-time Housekeeper – Household Manager position. She was very responsive and very helpful.5 days after we contacted the agency, we had interviewed three highly qualified candidates! We could hire any one of them from meeting our family’s needs perspective so we had the luxury of deciding based on secondary factors such as the proximity of the candidate’s house to ours, her background / familiarity with our culture, etc…MoniCare had tools readily available to help us through the beginning to the end of the process, such as the questionnaire to properly assess our needs, greatly detailed candidate profiles, interview question examples, a format for the agreement between us and the candidate we decided to go with.Monicare did all the background check and reference work. They made the stressful process of looking for full—time help as easy as it can possibly be.

Ma
Review №9

Sara was a very nice and helpful person. She explained everything in very professional and easy to understand way. Hope to find the job soon.

Iw
Review №10

Great agency! Profesional, timely and always available to talk. Pleasure to work with👍

Sa
Review №11

I applied to work with MoniCare because this is a professional upscale company. They interview and choose highly qualified employees and you are matched with the right clients giving them superior service which meets their needs. I worked with Rebecca getting a great job as a household manager-cook. The placement counselors are great at emailing you a wide selection of clients to choose from in finding the job of your choice. I speak highly to people regarding working with MoniCare.

Al
Review №12

They’re professional and very nice people. Highly recommend.

Ka
Review №13

Working with this company has been such a positive experience. I was placed with an amazing family as a nanny and couldn’t be happier. Anyone in need of either a job or an employee should definitely use their services!

Ra
Review №14

MoniCare placed me with a great family within a week. Their application and screening process is thorough (and a little time consuming) but definitely worth it. The family they placed me with is a perfect fit (me for them and them for me). The staff at MoniCare were professional without being cold or impersonal and Im very glad I worked with them to get settled into this new position.

Te
Review №15

Monicare does not back the nannies they find. They only care about the bottom line. I had two nannies from them quit without notice for no reason despite having a contract requiring 4 weeks notice. Monicare did nothing to help me through that process when i was left without child care except offer to conduct another $3,000 search!! They did not provide any immediate care when their nannies bailed in a completely unprofessional manner. i dont know where they find their people or how they train them, but their nannies are completely unreliable and unprofessional. Do not use this agency!!!

Al
Review №16

I had a great experience working with Rebecca, grace and Kim they are very professional but at the same time very pleasant and really hands on. They would make sure they understood what I was looking for and kept me posted in jobs, interviews, and details about everything they where working on to find me the perfect match. Very happy about the outcome. Albania

Ta
Review №17

Monicare is best agency in IL. I worked with other agency, they not trust people who work for, they prefer take care just for customers. I work with Monicare just 4 years and I feel stability about my job( Im single mom with 7 years old daughter). I work less hours and have more money that I had my own cleaning service. I thankfully agency for my great customers I start housekeeper till personal assistant- house-manager and part family. They make my dream true. Monica and team work very hard to find really what are you looking for. Thank you for hard work all team and specially Monica.

Sa
Review №18

Worst agency. They never return calls or emails and continuously avoid doing so, really unprofessional. Ive even hand the phone picked up and hung up when calling in the mornings which seems to be the only times anyone touches the phones at all. Dont waste your time or your money.

Ed
Review №19

I have nothing, but great things to say about MoniCare Nanny Agency. I had a pleasure of meeting Grace and Rebecca- both very friendly, kind and professional individuals. This company was very helpful and devoted to finding me a job that I would enjoy. They were able to match me quickly with a position that fit my pay expectations, hours and work requirements. I love the family they placed me with and am thankful that I ran across Monicare Nanny Agency.

Ch
Review №20

We worked with Sarah and had a wonderful experience. We had a bit of nanny drama in the past and following the birth of our second baby and in the process of moving to the suburbs we wanted to find a high quality nanny. We interviewed 7 nannies before we found our nanny...and the process was seamless and LOVE our nanny.Highly recommend Monicare, worth every penny.

KJ
Review №21

It was a great experience. Monica and Rebecca were very helpful throughout the whole process even negotiating contracts etc. I’d definitely recommend them to anyone

An
Review №22

The service is extremely wonderful. Rebecca is always willing to help right away with any of my inquiries. Everyone is very nice and willing to work with you and take your satisfaction as a priority.

Br
Review №23

MoniCare has been amazing! It was fantastic to have such a very responsive team to backing me in my search and they helped me find the perfect placement!

He
Review №24

Professional, nice people. Very easy and not stressful interview .It was take only 1 week and... I have a job which I was looking forThank you!

Br
Review №25

Monicare recently just placed me with the perfect part-time Personal Assistant position. They were easy to work with and replied quickly to all of my inquires. I highly recommend monicare. Thank you

Lo
Review №26

Monicare is a great agency with a great personal, very helpful and friendly. I worked with to wonderful girls. Rebeca and Grace. They did everything that was on their hands to help me find something that would meet my needs, and found a great family for me. Thank you so much to Monicare and its group for making my search a wonderful experience.

Ca
Review №27

The staff at Monicare is wonderful. Ive worked in special education for years and I really wanted to find a job that would challenge and excite me. Monicare set up several interviews and found me the perfect job. I couldnt be happier!

Ed
Review №28

Excellent Agency. As a private chauffeur, Monicare was able to set me up with a wonderful family. I have been with this family since June 2015. GRACE is very professional. And MONICA helped close the deal.

Me
Review №29

The ladies do an incredible job finding job prospects, returning emails and calls, and working hard to connect the right family with the right nanny.Ive met some incredible people that I would not have been able to do without the support of Monicare!I love the family Im working with today.Thanks Monicare!!!

Ka
Review №30

I had a great experience with Monicare! I interviewed with an amazing family and we hit it off immediately. I worked mostly with Rebecca who was really helpful! I would definitely recommend for other nannies and families as well!

yo
Review №31

This place doesn’t listen to the Nannies they are Absolutely For the Parents The People Who Keeps their Bills paid. After a few days I realized and brought to their attention that I was not doing Nanning but I was more so a Uber /Lyft driver after speaking with the Agency I was told don’t tell the Family until they spoke to the family and then a few days later I was told you need to speak to the family we’re not going to speak to the family for you I should’ve known after I was told to write a review before I even started working. Please don’t fall for that always work a week and see if the placement is good for you as a nanny because they are going to make sure the parents are happy they are the ones who pay them.

st
Review №32

Rebecca is an amazing help of finding me a family. She keeps me updated and keep open communication for us so we can create a good relationship between me and my employer. Thanks Rebecca for all your help!Maria M.

ni
Review №33

Quick, professional, kind! Overall great experience- especially working with Rebecca. My family is great, and I couldn’t be happier!

Go
Review №34

Thanks to them finally got my dream job! Very professional staff. Highly recommend! Thanks MoniCare :)

Ra
Review №35

I am currently with a family that I found on Monicare and Im so happy I was able to find them through this agency. It was a lot of back and forth to set up interviews, phone calls etc but worth the extra step. I would definitely use Monicare again if necessary and have recommended the agency to a hand full of people who are looking for jobs in the fields offered. Rebecca is the agent I kept in touch with the most to set up this job and any time I had a question or wanted to get in contact she always responded within a timely manor which I greatly appreciate!

Ma
Review №36

The staff at Monicare were extremely knowledgeable and helped me find a position that was the perfect fit. I highly recommend them!

Ba
Review №37

Thank you to all Monicare team, my sister and myself we both work for this agency, got a job very quick, we appreciate so much, great agency to work with, definitely recommend!

Zi
Review №38

Monicare is a very proffessional and organized agency. Very prompt in communicating with their employees and very quick to help you get hired for a job. I highly recommend Monicare to everyone who needs a job or nanny services.

Ka
Review №39

This company is very biased towards parents. They do not look out for their nannies or have the nannies best interest at heart. Do not work for them.

Ma
Review №40

I strongly recommend Monicare as your nanny agency for future families looking for Nanny or family assistant and Nannies in search of finding the best placement for you. Ive had the pleasure to work with Grace and Rebecca, they have both been so supportive when I needed their services. Thank You Monicare!

an
Review №41

Great experience, great people very friendly and welcoming, so thankful for this opportunity, I definitely recommend MoniCare agency.

Ea
Review №42

The agents at Monicare were very kind and helpful in aiding me in securing a position as a nanny. They were professional and responsive across the board. I am glad that I decided to use their services because through their agency I was offered an extensive list of professional, respectable and reliable job opportunities. The only reason Im rating them as four star instead of five, is that I discovered that when working with an agency, the communication and information you are able to receive from a desired employer is very limited. In my case, I was on the verge of securing a position with a Monicare client, but because an unidentified issue arose between the the Monicare agency and the client at the last minute, the process was dragged out for almost a week. During that time I was left in the dark with very little information about what was going on, leaving me unsure of whether or not the client intended on hiring me. However, in the end, things worked out for the best and I did secure the job. In conclusion, working with a third party, such as Monicare, to secure a job has its pros and cons.

Je
Review №43

I worked with Monicare this summer to place me in a nanny/house manager position. I interviewed with Grace and was very impressed with Monicares professionalism and interview process. Both Grace and Rebecca scheduled a number of interviews with local families for me and they were all excellent matches. In the end I chose to pursue employment with the family I felt was the best fit and Grace assisted us through the entire hiring process. The entire process went very smoothly and quickly. I could not be happier with the family that they placed me with and I will definitely return to monicare for help with my next placement. Thank you so much Grace for all your hard work!

Ag
Review №44

I had such a good experience with Monicare, I worked with Grace ...we mostly communicated by text . I love their app that was so helpful and I was always receiving an email with new jobs.I had been place not once by twice by Monicare and both times was a perfect fit . I had been place as a housekeeper/ house manager .

Wi
Review №45

Working with another agency I found outMonicare is the best agency which helps people to find right job.I was working with Rebecca for couple of weeks.She was very kind, extremely helpful and professional.Quickly Rebecca found nice family for me.I highly recommend Monicare as professional agency.

Za
Review №46

Monicare has been so helpful with helping me find a position with a great family. From day one any questions or concerns I had were answer without hesitation. When I had to interview with a family monicare helped with any information I may have needed and also helped calm my nerves before my interview, by checking in before and afterwards. I would recommend monicare for any family looking for service and anyone seeking serious professional employment.

Jo
Review №47

I had the best experienced with Monicare, every step was guided accordingly. I first emailed them inquiring of a job position, a staff replied to me immediately and told me to fill up online application then after that they set me for in person interview. During interview, I told Miss Grace of my job specifications and preferences. Monicare gives excellent assistance not just to employers but to nanny candidates as well. Miss Rebecca matched me to a wonderful family that fits all my specifications and preferences. Monicare truly cares! I am very happy with the Elmhurst family. Thank you.

F
Review №48

I have been pleased working for Monicare as a Nanny , I am working for 2 wonderful families and am very happy. Grace Gall is fantastic, shes professional, calm, respectful but most of all shes there for you and with you through the process. With Monicare you know youll get a job thats suits you and with the app theres never a problem finding a job...full time, part time or on call ...I will continue to represent Monicare for as long as I can. A++++ to Grace GallThank you MonicareFran M .

Ig
Review №49

I had a great experience for looking a nanny position. Most of that time my agent was Rebecca. Such a responsible person.Always got answers no matter what questions were...For me it took a year to find my dream job wich l think is ok.Especially if you not driving....I would like to thank Rebecca and all Monicare team for helping me get a dream job. Thank you!

Ka
Review №50

I really recommend that agency to anyone who is looking for a job.

Ma
Review №51

Great AgencyAnd exellent staff 😊

Ba
Review №52

Rather an irresponsible agency that cares about clients but not about applicants.

Je
Review №53

Amazing agency!

Ek
Review №54

Agency that sees nannies as a hot commodity when in pursuit to place them but Monica and Grace go cold fast when there isn’t a placement fee to be made. When placed by Monicare, I was looking for a long-term position. Unfortunately, they placed me with a couple where just after one month of placement, the parents unexpectedly separated and it became a tense environment to work from. I reached out to Monicare to receive support but couldn’t get a hold of them. Still, I stayed with the family to help them with their transition but after less than a year of employment, I was let go by the family, unexpectedly. In the end, the family left me an absurd “recommendation letter” where they remembered to mention all the little things they thought I did wrong and how they lost out on the placement fee they paid Monicare. It was a miserable experience!

Information
2 Photos
54 Comments
4.6 Rating
  • Address:444 N Northwest Hwy UNIT 201, Park Ridge, IL 60068, United States
  • Site:http://www.monicare.com/
  • Phone:+1 312-280-5200
Categories
  • Child care agency
  • Employment agency
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–5:30pm
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
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