Anyone expecting The High Focus Center to give you a magical elixir to solve all your mental health problems you will leave disappointed. You must put the work in yourself to make yourself better. Be honest and open in group sessions as well as with your clinician as you are with any therapist. Learn from the coping courses that are given as well. HFC helped me turn my life around when I was in a very dark place. It is not for everyone just like everything else in the world.

I was initially very open minded about this place despite the negative reviews, but over the course of our experience with them, I came to find them unhelpful at best and incredibly damaging at worst. I could say much more but I dont want to relive all of the horrible moments in our lives that were directly attributable to this horrible business. My advice would be to strongly consider any alternatives you may have. Happy to share more privately with any individuals who want more information.

If part of your mental illness is due to financial hardship I do not recommend this place, The program costs 1800 a week and there is a 103 fee for intake that they do not inform you of until after the telehealth intake.

I felt like this center is just for profit. I was in the Paramus location. The bathrooms and lunch/break room were (at least two years ago) ABSOLUTELY DISGUSTING it REEKED of moldy food and the tables were always sticky and gross. Also I HATEDDDD community time, sharing our triggers and other very sensitive information EVERY SINGLE DAY also re-lapse felt shamed upon. It wasnt horrible and thi sone MHA, John is amazing! :D

The therapists are great. Again, talk therapy isn’t the end all be all. Neither is medication. It’s a combination of those things, exercise, social interaction, and a conscious effort to grow. People just don’t wanna put in the work and take ownership for their flaws.

I really enjoyed my time at High Focus. My clinician: Christine, is a social worker of the highest order. She’s caring, professional, informative, and offers solutions in a holistic and pragmatic manner. Jason, Liz and Simona were also fantastic. The key is to outline your treatment goals. I was in there for clinical depression and OCD. Anything is possible with a positive attitude, strong work ethic and a growth mindset.

Would give 0 stars if possible. Got better results in AA. Most staff has no idea what they are talking about. Very discouraging. As soon as we got there they mention “some people keep going to treatment for 10+ times, you probably won’t get it the first time, it’s rare” also they accuse you of using if the results are not what they want. Most staff was rude. Waste of time and money. Clearly. Shut it down.

Anthony is a horrible case worker. My daughter has PTSD sure to things he said. She has difficulty going into any day program before of him.

I thought the program was good And the clinicians caring. You have to put effort into it to get the most out of the program. The clinicians aren’t there to spoon feed you. Everything is in group sessions. Seeing that I was not alone with mental health issues helped as well. You get feedback / support / advice from others in your group as well as the clinicians. I thought the staff overall were very professional.

Ive been to out patient therapy several times, and this was BY FAR the best one. Unlike most programs, they have at least one group per day with no subject, and anyone can voice whatever has been bothering them or they have been struggling with. This is so beneficial because the fact that the other programs dont do this, staying on subject for every group for the day is near impossible. Staff is firm, but fair. They wouldnt be mental health professionals if they enabled your bad thoughts and behavior. They challenge you to make better decisions and become a better you.

High Focus is a great place to get intense therapy for whatever mental health issue you are battling (depression, anxiety, etc). The clinicians are fantastic and really care about your well-being. Every day you learn something new and all of their techniques help you cope with your issues once you are discharged from the program. I highly recommend High Focus.

I went here as an adolescent about 10 years ago. I tried to go again, recently, but because of my insurance change, couldn’t make it happen. Instead of having me sign a form which would’ve held me responsible for payments, Rhoda, explained everything to me AND even helped me find about five places that were even closer to me AND accepted my insurance. If she didn’t, not sure I would’ve even bothered looking honestly! Just a shout out to Rhoda for the amazing help she provided today which I’m sure, surpassed any action required of her. You can tell she truly cares and is passionate about her career in helping people like me! Thanks so much Rhoda!!

I attended an IOP program for minors at the age of 16. Every hourly activity was disorganized and understaffed. There was very little opportunity for one on one assistance, and the group therapy sessions were too large (10+ kids) to truly accomplish anything. Several of my peers were misgendered every day of their time here, and bullying in group therapy was not dealt with. After discharging me too early, the program did not follow up or make sure I was in a safe environment with necessary steps going forward (such as individual therapy and medication). I struggled for years after attending their IOP program, when suffering could have been avoided if this facility did its job to even a mediocre standard.

This place helped me so much for my overall health. They staff is here is beyond professional. I can not believe the overall rating is 2.5 stars here. My counselor was 1 on 1 as well as larger groups where i made some great new friends. I would definitely recommend this program to anyone. 5*

Horrible customer service. Schedule appointment and then call back because they have someone else schedule in the spot. Is this what they also do with the treatment of the clients? Does anyone there know what they are doing? If I could I would give them zero stars.

I was very grateful and pleased for the care I received there. Shantha W. and Jess,as well as the rest of the staff were tough, but caring.I was given all the tools I needed toattain and hopefully maintain my sobriety. Please take the negative reviews with a grain of salt, remembering these are oftenpeople dealing with difficult issues at a difficult time in their life.Thank you MK

I can honestly say there is little difference than going into an Aa meeting for free. I’ve since got my life back... from Salvation Army Syracuse. I remember these people being way too inconsistent and rude for my liking. Even beyond that. But for anyone reading this, Salvation Army Syracuse is a Godsend. My mother still puts 20 bucks in the kettle every time she sees one for how they helped me. Also, it’s completely free! But it’s inpatient and long term, 7 months, which I found out I needed. I was at High Focus over 10 years ago and don’t remember anything they really taught, just my opinion.

I cannot recommend High Focus enough. If you are battling depression/anxiety/self harm, this is the place to learn coping skills through one-to-one counseling and group therapy. I never thought I would do well with group therapy, but without the peers that I interacted with I would never have learned the coping skills and had the support during the time that I needed it the most. The issue that most clients/consumers have with this program is that they dont want to do the work. And in order to be successful through this program...well...you have to put in the work. The clinicians were amazing, and if it wasnt for them, I would not be here. I thank High focus for saving my life.

A huge shout out to Liz and Jason. I cant say enough good things about them. They went so well above what I would ever expect. They are warm, caring, compassionate and dedicated. They spent a lot of time not only working with my daughter but also and made numerous calls with everyone else involved, me, Newbridge Medical Center, job etc. They are real angels!! I cannot even begin to express my gratitude to these wonderful people.Dont listen to the negative reviews, I seriously cant understand where they are coming from. You or your family member are in good hands.

After being hospitalized for a week I was told to go to High Focus for therapy. In the beginning every thing seemed fine and everyone treated you nice. As time passed you started experiencing attitude from some clinicians. On my last day there, I refused to have them announce during the group meeting, which is something that is optional. My clinician (Mr. Berenbeg) which at that time was also the director somewhat got mad with me. He ignored me, didn’t even say goodbye or wish me luck. On top of that he gave me some therapists recommendations that were fake. One therapist I called, yelled at me and asked how I got his number, when I told it was from High Focus he said he never heard about them. He asked about my problem and quickly said he couldn’t help me and to never call him again. The other recommendations never called me back. The two months I spent at High Focus didn’t help at all.

Our daughter has been to multiple treatment facilities. High focus is the first one that really made a difference in her overall affect. Our therapist was wonderful and the multi family group nights were very helpful and were an outlet for all types of families to have an open and honest discussion. There was no judgement, rather an open forum where feedback was welcome and everyone had a chance to participate. I would recommend this program!

So I’ve been a patient here at High Focus and honestly it has been one of the best decisions I have ever made. I want actually recommended that I should go here by my friend who also went here. The MHAs and clinicians are very welcoming and sweet and all they want to do is help you get better (even if it means doing something you might not like it’s all part of the healing process people). Maybe the rooms are a bit dirty but you really stop noticing after like a day or two. The open sessions and therapeutic environment really helped me during my difficult time and yes this place has rules that you people need to follow and just know that the rules are there for a reason.

I went to high focus in August 2005. If you want to recover from alcoholism, it works if you work it.I dont like saying this first time winner. I entered sunrise house on August 3rd 2005. Then high focus for 3 months. Today I have 11 years 3 months and 14 days. If you dont remember your last drink or drug you havent had it yet. You have to want it. Willingness.GOD -- good orderly directionSoberly yours,Cathleen

Also don’t know where the negative reviews are coming from. My son attended here for non-rehab services and we could not be happier. There are rules you need to follow, if you have a problem with that, you probably will be fighting the program all the way. After the ten weeks spent in the program, my son feels that High Focus completely changed his outlook on life and provided him with the tools he needs in his life.

The MHAs were so great and really helpful. Not only were they there to keep us in check, but they too helped a lot in my treatment. Most clinicians were helpful, but at times could be better. You guys seriously need to recarpet, or get hardwood, and repaint for the sake of the adolescent unit patients’ sanity. Anyways if you really focus on yourself during treatment rather than how much you might dislike the place, you really will have a good time :)

After having treatment in this center twice for depression, I can safely say that you should never take your child here unless you want to be scammed of emotional help and money. I was out patient kid who had to be i. the program for months by learning skills that didn’t impact me that much, On top of that, I was also behind on school because of being in this program and they even refused to send me any homework assignments despite it being a month and a half of me into treatment. They avoided all the clear signs of problems and sided with the parents when they needed to look better even if they were wrong. Here’s the best part of it all. There was a patient in my program who was in need of dire treatment for her depression and instead of giving her the help she needed, she wasn’t kicked out of the program the second her insurance didn’t want to cover treatment anymore. She ended up dying in May 2018 of a suicide and the organization has done nothing to acknowledge what they’ve done wrong. They are a disgusting group of people that are only there for money and would rather let their patients commit suicide than see a penny leave their checks. I could go into more detail but I’ll boil it down to never take your child here ever.

Evening IOP is a joke. Very unprofessional counselors, no insight or knowledge of addiction. Happy to take your money, they rely on handouts for information and instruction for client addicts. No capacity for showing instructional videos. Break area kept very unclean as well as bathrooms.

I have not begun treatment with them but honestly after 6 years of dealing with bullying and ineffective school counselor and school admin staff they were a breath of fresh air. I cant wait for my child to begin treatment here. They asked detailed questions and made my husband, myself and my child feel comfortable and like we were in a place that cared for our well being. Like I said, I cannot wait for treatment to begin (which is tomorrow)

!!!ATTENTION!!!, DO NOT GO HERE. I went here for two weeks because i have been suffering from bullying which caused many mental disorders for me (depression, extreme anxiety, selfharm and other things i dont like to talk about). The reason i am saying not to go here is because they mix track 1 (drug program) and track 2 (mental health program), they would do this every day because apparently there was a low amount of kids in track 1. The MHA’s and clinitians geared the group meetings more towards drug use instead of mental health. The reason i had gone there over the summer was because of my major depressive disorder and anxiety disorders. This place dod the opposite of what it was supposed to do (made things worse instead of better). I got admitted to inpatient care about a month and a half - two months later. Also they were supposed to prescribe me a higher dosage of one of my many meds and they never did even with me and my parents asking multiple times a day for the whole time i was there. There were kids in track 2 that had to go to track 1 because they were talking to kids that were already in track 1, and the kids in track 1 told they to try pot and other drugs. Also i dont know if i just had a bad group, but a few of the other lods in the group were extremely mean and the bullying started happening there too (NOT ALL OF THE KIDS IN MY GROUP WERE MEAN, I STILL TALK TO A FEW VERY OFTEN). Every morning we would go in, put our phones in our own little bags in a box, go into group room, and sit there for half an hour, than do community which is where we would fill out sheets with questions about urges, actions and feelings, then we would do group therapy now this is where i was bother a lot, we would go into group and we would start a list for who was going to talk and for some reason i would ALWAYS get put last and never get to go (no matter how important it was ex: if i had a REALLY bad day the previous day or my urges were very strong) because we ran out of time. ALL IN ALL DO NOT GO HERE, IT IS A WASTE OF TIME AND MONEY.

This place is awesome, everyone here is so chill and all the clinicians and MHAs are really nice, especially Jon, hes mad cool. The psychiatrist here is really understanding and really cool. I have made so much progress here, I would really recommend going here.

I went here as an adolescent for drug abuse, depression and anxiety. I really loved the program not only because of the wonderful skills and tolls I learned but also the support from staff and other patients. Opening up in group and seeing that another person was struggling with the same thing as you was a really helpful experience. I learned a lot from this place. I miss it dearly. I was always so excited to go and never wanted to leave. Don’t be scared or intimidated by them, they won’t judge you and they want to help you through the struggles you are dealing with and if you let them, they can make things a lot easier to handle and life a lot more enjoyable. I’m not saying it’s going to be easy, cause it will not be but I’m saying that you should allow them to help you through it. It’s a great place, it will feel a little scary at first, people will look intimidating, it will feel like a prison but if you really give it a chance it will turn in to a safe space and feel like home.

I’d give it zero stars if I could. I attended the program as an adolescent for depression and anxiety. The hell started at the initial meeting. A woman who’s name I can’t remember ask me up to 60 questions in less than a half hour and became visibly irritated when I didn’t answer immediately. She asked if I was on any drug or drank. I said no and she then proceeded to accuse me of LYING. I was fresh out the hospital and extremely alarmed. They resorted to humiliation, making patients were ridiculous scrubs if they didn’t follow their extremely strict dress code. In my almost two months of going, I recieved ONE one-on-one counseling session. The medical practitioner accused me of lying about the sexual assault I had faced as a child and was extremely flippant of the whole thing. The clinicians allowed me to be verbally threaded and berated by a boy in our group and when I expressed my discomfort and asked to not be in groups with him, they tried to paint it as my fault. Other patients downright screamed and shouted, sent my anxiety through the roof and nothing was done to stop them. Never send yourself or a loved one here.

This place is a business, and it is run as such. Keep profits high, expenses low. Urine tests for patients there for anxiety, depression etc. The good thing about this place was being around other people that are going through something similar to you. But, high focus forbids any outside contact with anyone in your groups. They kicked a couple of people out while I was there for being in contact with each other outside of the center. Like they were children. It didn’t make any sense. The psychiatrist I saw there (one time) seemed very uninterested in what was happening with my health. My biggest issue with this place is that they never contacted any of my other doctors. They never reached out to the psychiatrist and therapist I had been seeing for years!! Both of them were SHOCKED that they hadn’t heard from anyone from HF. I had fantastic health insurance at the time, keeping me there everyday for weeks wasn’t for me, it was for them. Christian Healthcare in Wyckoff was so much better that it’s hard to compare the two.

Let me start of by saying I always loved high focus!! I kind of understand why there is a low rating because all places like this (substance abuse places/mental health, etc.) all get the brunt of peoples anger. A lot of people think they need to tell the help how to help them. High Focus is one of the better places in this area. Its very professionally run. Whenever I heard people complain about it I just kind of rolled my eyes inside but whatever, everyones feelings are valid. However, people complain in literally EVERY facility Ive ever been to, impatient or outpatient. Its treatment not a vacation spot. Sometimes its not going to go your way. Take advantage of what you have!! Anyway!!! I am writing today on my 5 months clean and sober. I was thinking of my amazing counselor REBECCA and how much I miss her. Its not a coincidence that Ive maintained sobriety and got a sponsor, worked steps, got involved in NA and have stayed clean fully after having her as my counselor. YES I was ready this time, but she made it that much easier for me. I miss her all the time! Shes amazing and truly cares. She is also so helpful and always listened to me yet told me what I needed to hear. Ive had Jess in the past as well and Shantha. ALL AMAZING. Rebecca I miss ya! LMAO. Give high focus a try if you are struggling. It gets better. xoxo

Don’t waste your time with this scam. Just find a psychologist/psychiatrist. These people don’t provide the service they claim to. They won’t allow you to see the doctor/ nurse when you need to. They don’t provide the one in one counseling to claim to provide. They try to push everyone into their substance abuse program even when patients don’t need substance abuse counseling. I feel they push everyone to the substance abuse program because they really can’t provide the psych help they claim they to, and they know it. Their nurse practitioner prescribed me the wrong meds. I didn’t get the one on one sessions I was supposed to. Some of their counselors are rude. Like many others have said, they’ll just keep you as a patient until your insurance runs out. Even a half way decent psychiatrist will do way better than these folks. It’s a big money scam. I regret wasting my time with them.

As a parent, dont expect much from this center. They hold on to a patient, my child, till the last day that the insurance will cover, they dont share much info with parent, and dont responsibly return phone calls in a proper manner. I STRONGLY RECOMMEND YOU SEND YOUR CHILD, OR ANY OTHER FAMILY MEMBER SOMEWHERE ELSE.

This place is absolutely ridiculous. For a family oriented place they completely ignored our family because they didnt like that it wasnt a traditional family. They ignored phone calls, delayed important disability paperwork, and added new incorrect diagnoses based on incorrect information because they didnt even properly look at the paperwork given to them. They even talked infront of patients about how they were avoiding phone calls... At best this place was useful because of some of the patients we met. DO NOT SUFFER THROUGH THIS ABSOLUTE JOKE OF A FACILITY THAT WILL MAKE YOUR LIFE HARDER. STAY FAR AWAY FROM HERE.

Went to their trauma group but it was filled with other people who were bipolar and had gone off their meds. The group leader had no therapeutic group management skills. The staff had no empathy for what I had gone through. The psychiatrist kept assessing me for schizophrenia even though I went for coping skills on having been in an accident.

This place has caused me a great deal of issues... If you want your life ruined then sure, go to High Focus. This place is super unprofessional.

As a patient, i will forever be greatful for this place. my clinician, the MHAs, everyone i met was amazing. they pushed me at a pace all based on my experience(s) and things i was dealing with. they’re amazing, and it’s a shame people say otherwise. god forbid if i ever need help again, i know where to find it.

This place is just horrible. You are treated like a criminal. The staff is incompetent and rude.

It was a hellhole. They make you wear scrubs if you dont follow their ridiculous dress code, you cannot touch anyone else there, you cant talk to any other patients outside of High Focus hours, and the refrigerator reeks of mold. I was about to cry in an open therapy session because I was afraid that my ex was going to pass away. The clinician decided that instead of consoling me or giving me any advice, she should ask me how my boyfriend felt about the fact that Im still friends with my ex boyfriend. Her name was Brittany, beware of her. Kyle was a good clinician, and the MHAs Jon and Kreg were great. But honestly, the place did nothing for my anxiety and depression other than the fact that I bonded with other patients. 2/5 stars, would NOT recommend.

Very difficult to deal with and they will max out your insurance.dont expect to go to work they will not help you here until thier finished. Your situation should be discussed in its entirely not made up along the way and hold you hostage from going to work they doubled build my insurance. Look at their rule sheet before you sign any plan of action with them once you start you have problems with them trying to change to go somewhere else

This treatment center has staff that does not care at all about you as a person. They make snap judgments on you that affect your life and are rude in general. The MHAs look like theyre bored 90% of the time and the clinicians ask about what you use to self harm. The only helpful people would be the other patients but they all just want to leave as soon as they can too. Dont go here. Find somewhere else.

I was thinking the same thing as all the other reviewers..rude, do not return phone calls after 4 attempts....unforgivable. Appears to be very disorganized just from my phone contact.....AND I WAS ONLY CALLING TO BRING MY THERAPY DOG THERE BECAUSE THEY ASKED FOR ONE THROUGH THERAPY DOG INTERNATIONAL!Literally, I wouldnt even bring my dog there. And it occurred to me that if they were that discourteous to me as a doctor, I wouldnt want anyone to even attempt to bring their loved ones there!

Just Awful! We pulled our son after 1 1/2 days.

I have never dealt with a more unprofessional, self-serving place. This place claimed to be family oriented, yet never had family meetings because they deemed our unique family situation as part of the problem. They added incorrect diagnoses to my family members records, based off incorrect information due to a lack of communication. They told my family member they were avoiding their phone so they didnt have to talk to me when I had urgent phone regarding needed disability paperwork. My family member only got a minor benefit from meeting some of the other paitents. Most of the lead group sessions gave incorrect information that was horribly outdated. They also left my family member waiting for hours to see the in house psychiatrist only to have to reschedule because they forgot about my family member. The in house psychiatrist consistently gave the wrong medication, forgot what medication they prescribed previously, and misses appointments. DO NOT SEND YOURSELF OR ANYONE YOU LOVE TO THIS HELL HOLE.If I could give them zero stars I would!

Not sure whats going on with the negative reviews of this place. I think the main thing is that High Focus isnt going to hold your hand and you genuinely need to want to improve and recover. The clinicians will do what they can to support you and help you on your journey to recovery but ultimately, YOU have to make changes. High Focus provides you with the resources, knowledge, and guidance to make those changes.As for the person who said you need to wear scrubs...no? The dress code was very relaxed. People came in wearing pajama pants, sweat pants, or completely dolled up looking like goddesses. No one was ever asked to change into scrubs. Maybe if someones attire was offensive, I could see them asking that person to change and in that case the scrubs are more of a courtesy than anything.Anyway, High Focus was a big part of my recovery from my breakdown. I genuinely felt taken care of and supported the entire time, from my consultation to my discharge. I loved that the clinicians treat everyone like adults and open the floor to discussion frequently. For the most part, group sessions were engaging and insightful.As for the 1-on-1 sessions, I felt like I wasnt getting them as often as I was promised. But to be fair, at the time there were 4 between maybe three dozen patients and I understand that there are only so many hours in a day. When I did have my sessions, my clinician was completely focused on me and only me and took the time to catch up with me about things. That being said, all of the clinicians are compassionate and genuinely care about you regardless of whether or not theyre personally assigned to you. When my clinician was out sick, another clinician readily made time for a personal chat with me when I requested.Youre also assigned a psychiatrist (I guess?) who will prescribe your meds while youre in treatment. They try to keep you with one doctor so your experience is more personal but even when I was scheduled with other doctors I still felt like I was being listened to and my concerns were being taken into consideration.Overall I think High Focus is great. Not perfect, but not many places are. Just know that if you do choose to enroll in their partial/IOP programs that you are going to be treated like the adult you are and they arent going to coddle you. Be prepared to do your part to recover.

I feel the staff is helpful, knowledgeable and the services offered are helping tremebdously. I would highly recommend coming here.

I attended the adolescent psychiatric program there for anxiety. First of all, the rooms we were in were concrete walls with dull paint. There were no windows. It felt like hell. The staff was rude to many of us, the groups were too large, the rules were WAY too strict (e.g. no touching whatsoever, no drinking or eating anything except for water and a lunch, no meeting any of the friends you make there outside of therapy, etc), they didnt teach us ANYTHING about anxiety and depression coping. We were forced to do it all on our own without any help. The psychiatrist I was assigned to kept telling me that she was going to increase my medication, then did nothing. I only saw her once in the five weeks I was there; she was ALWAYS on vacation. In the end, I actually got kicked out because I had a severe panic attack and was unable to return to group. They then sent me to the ER the next day, because they thought I was in need of a higher level of care. The doctor and the social worker at the ER agreed that I was fine, and then explained that they had heard terrible things about this place. When I thought it was all over, they called a social worker from the state complaining of neglect and that I was a truant. The place put me through absolute hell. One extremely notable example is of the time a girl was so uncomfortable and depressed in group that she asked for scissors to kill/harm themselves. The therapists did nothing but let this all happen, then tease her when she calmed down. I was scarred and sickened by their behavior. Another time was when someone was way to anxious to be in group, and the therapists just told him to sit down and go to group. The members of the group therapy felt that the other members were more helpful and supportive than the therapists, and agreed that they had learned nothing about coping while there. Not only does the place suck, it costs FIVE HUNDRED DOLLARS A DAY. To summarize, the place has terrible, rude therapists, terrible psychiatrists, it teaches you nothing, and had this all in the most uncomfortable environment one could imagine. This place has mentally scarred me for life. Please, never go here. Its terrible.

One of the most incompetent, blatantly for-profit mental health organizations I have ever received treatment at. They do not care at all about your health or well-being. They are purely in it for the money, and it is SO apparent when they come after you for $650.00 despite clinicians Nicole Cruz and Michelle Peterson telling you services are free of charge. Maybe I was naive to assume I would owe NOTHING, but to blatantly lie (or omit information) about my charges is unethical, disgusting, and is 100% taking advantage of a vulnerable, mentally ill individual. Do NOT go here.

HIGH FOCUS HELPED ME FOCUS AGAIN! (How I miss all those bad puns XD) Ive been discharged now for a little over a week and was at High Focus in Paramus since February. Progress was slow, but everyone makes improvements at their own pace. I used to be so depressed that I couldnt even go to school or sleep. However, with the amazing staff at High Focus, Ive become a functioning human being once again! There were ups and downs of course, but overall, I have to say my experience was wonderful. The staff is super welcoming (JON THE MHA IS THE PICTIONARY PRINCESS AND HE LOVES BROBOKEN AND I WOULD ALWAYS TEACH HIM JAPANESE). I definitely recommend this facility to anyone who has an untreated mental illness. But remember, YOU have to want to get better, otherwise you wont see progress in any facility you go to.

The staff here are absolutely terrible dont go here for depression

The staff is wonderful and this place really works!

Went in for an evaluation but decided not to go. Was harassed by the intake person and she was spiteful and calledMy PO and told her things about me. What a horrible place and thing to do. I will never go their.

This is for the Branchburg location - I knew a patient at High Focus, now let me tell you how they treated her. She was pregnant at the time with an opiate addiction. She had just come home from an intensive residential rehab that had to medically discharge her because of her pregnancy and so she needed a good IOP that would take pregnant women. They gladly took her into there IOP. Now the first group she attended she called me crying after because, she had another patient verbally attack her, telling her she had no right to have this baby since she was an opiate addict. The counselor I think her name was Jenn or Jess (?) did NOTHING to stop this patient. She did talk to my friend after to make sure she didnt say anything to her Supervisor, Debra, who was also pregnant at the time, because she was afraid Debra would yell at her for not telling the guy to stop attacking my friend! Like are you serious right now? All their worried about is covering their own asses. Well they also drug tested her everyday, but when she relapsed, they did not realize my friend had relapsed until a week later, when they were supposed to check the drug tests daily. So instead of sitting her down and finding another residential treatment center for my friend to go to that would take her to the doctors and help her stay clean for the rest of her pregnancy, they discharged her the night they realized she relapsed, which again was a week after she had already relapsed, and they called DCP&P on her. So not only was she now feeling hopeless and like the one place that could help her had given up on her, they also had DCP&P knocking at her door threatening to take my friends baby as soon as she delivered. To me, this was a terrible way to try to help a mother-to-be with a drug problem. I always thought that if an IOP discharged a patient and recommended a higher level of care that they needed to find that person a higher level of care to go to and would continue to treat the patient until they were in that higher level of care. Instead they washed their hands of her and then sent her a bill for the days she received treatment along with charging her for all the drug tests. They told her she would not have to pay for the drug tests or her treatment, that she may only have to pay a co-pay (she has all this in writing). Instead she now has a $6000 bill from High Focus along with about 20 drug tests that range from $15-$105. I would NEVER recommend this place, unless the person going knows they will not relapse and has a bunch of money to give them. Its sad that this is how a treatment center runs itself. The reality is yes she relapsed, but she was their trying to help herself and that is why she went there so if she did relapse they could help her stop and stay clean for this baby, but instead they were sloppy about checking the drug tests and were only worried about there image. I contacted a few lawyers on my friends behalf and was told that she could go after them for how they handled the situation, but my friend just wanted to get the right help and have her baby, clean, and be able to bring her baby home. I helped her find another IOP that helped her reach her goal, they have helped my friend stay clean and she now has Sole Legal and Residential Custody of her baby due to that fact that the father decided to continue using drugs after the baby was born. So there is hope, you just need to find the right place to receive it which was NOT HIGH FOCUS. High Focus should be investigated for how they run their facility.

Staff is aweful. Seems like a bunch of community college graduates on their first job. Worst part is that they are there for the money, not for the recovery of the customers. They also strongly encourage cigarette smoking as a substitute for the patients substance. Do not go here, go to New PathWays.

MHA screamed at patients for no reason and the therapist only visit once a week and a very quick an brief visit just asking what you self harm with no staff supports patients. Patients even call high focus center hell focus center

This place sucks I got nothing out of it and the therapy rooms are scary and bland I strongly dont recommend this place the MHAs (which are wannabe clinicians) ARE SO MEAN DONT GO TO HELL FOCUS IF YOUR THINKING ABOUT GOING HERE DONT :)

This place is just awful. The therapy is boring the rooms are dark and dreary cold scary . Stay away !

Blatantly unprofessional staff and clearly only for-profit.

They care very much.

Nice Place

Terrible.