I am very pleased with the care that I have received at this hospital each time I have had to go. It’s even nice when the OR nurse remembers me and makes me more comfortable when prepping for surgery. I believe her name is Erin. The rooms are really clean and I’ve had good experiences with the nursing staff. Despite the covid pandemic, I still feel like I receive a high level of care and attention. Dr. Beidas in particular is an excellent surgeon and I’m glad he is a part of Orlando Health.During my overnight stay, even the food wasn’t bad. I never thought I would say that about hospital food. 😊 And I had a great view!

Orlando Health is 100x better than Advent Health could ever wish to be. I jumped ship & left Advent to go to Orlando Health due to many, many problems. Not only was Orlando Health on the ball with everything, I was thrilled that I wouldnt have to spend a night in the hospital for the breast cancer surgery I was having! Their website is great compared to Advents & they are spot on! Kudos to Orlando Health & keep on caring & respecting your patients!

Ive been standing outside not being allowed in for over an hour I want in to ask use the restroom and this is what i was told!!!!! “ omg you people.” That was so very disrespectful as ive been here just outside. I didnt cause any problems. It was the heavyset old man. You need to do better amd treat people better

Went about 2 months ago with a relative who had surgery. The staff are great but my issue is the cleanliness of the whole facility. I went to the cafeteria and let me tell you.. there was trash on the floors, tables and even the station where the napkins are. The packets of condiments, all of them had sticky stuff on it. ALL of them, it was disgusting and sad. The floors in the patients room was sticky. I’m sure being a multi million company they can do better with the cleanliness of the facility.

This is a very clean and nice place. We visited the Arnold Palmer health because we heard so many nice things about it and all of it was true.

I had spine surgery yesterday and I can say that y experience have been incredible!. Neurosurgeon Dr Hermes Garcia is a great Doctor and great human being, thanks for your advise and real expectations on my procedure. The nurse Jess was phenomenal with, she made herself sure I was comfortable, had my pain under control and she gave so much comfort and honesty during a painful procedure. Thanks to the rest of the staff. Im beyond grateful.

I have been to the ER here I believe twice now (2018 & 2021) and both times I have received great care. The doctors (2021 Dr. Moriarty) were very knowledgeable empathetic and generous with their time considering the current circumstances in 2021. The wait time in the ER this year was long but that is the case around the country right now and you cannot blame the hospital staff for laws and policies they must follow unfortunately.

His hospital has the best care Ive ever experienced their staff is gentle caring considerate anything you required it will help you with. I had a death col-19 my sister and the nurses even to give me a hug. And console me, that is above anything Ive experienced in any hospital that place is clean well serviced they are prompt to your needs. I had colon cancer and within a day Ive been able to walk and use the bathroom, their prep is excellent surgery is excellent and they care is excellent, I think this is one of the best experience Ive had in my life I was lucky enough to get a room that overlooked downtown Orlando. That is a beautiful Skyline. Doctor Padron is an excellent surgeon. So if you have a choice for a hospital in Orlando I recommend this one. It deserves 10 Stars. Whatever it is that you have I hope you get well as I have. God bless you all and for those who dont believe in God good luck.

Hello everyone! I am writing this review for the staff that took care of me regarding my knee issues. The staff was so helpful, thorough and patient. They were attentive and professional and I would recommend this Hospital to anyone seeking professional and accurate medical help.Thanks guys!

Cynthia , Joshua and lisha are exceptional individuals . They have gone beyond the means of what it is to be a medical professional. They exemplify strength, courage and a sense of moral when it comes to being a team . I applaud them for their hard work.

I had the best care imaginable here. From the minute I was sent to the ER to the moment I left a few days later I knew my care was important to them. They made me feel so very comfortable and were so quick to help or answer any question I had. I had some of the best nurses, doctors, and surgeons. Maria, Grace, Ashlyn, and Adam were just a few of the sweetest people I had the pleasure of knowing I just hate I cant remember the other names. I literally cannot say thank you enough or find words greater to say about the staff here. I just thank them all so much I truly felt like a family member here. Thank you ORMC for being the absolute best to me and my huaband!

What a great experience, from checkin to discharge. Empathetic healthcare team members that made my stay more comfortable than I could have expected.

Could have been a better experience. After my procedure they forgot to provide anything to eat and I was 22 hours post last meal. Admitted they forgot to feed me. Location directions addresses could be more detailed and exact. Mapping software only takes you to the parking garage and not the actual main extrance where Valet Parking is avaiable. The complex is very large with many ways to enter and no infomation on exact which way is correct. Very confusing.

I had such high hopes for this hospital but instead I was met with so many horrible things. It was my first time there for a surgery. One of the first things they need is to train nurses to use ultrasound machines for patients with bad veins. They only have 2 people for 800 beds. This was told to me by the techs. I waited over 10 hours to get an IV replacement so I can get pain medication cause all the oral medication were not working. The only reason they did something after 8 hours is because I asked to speak to the head nurse after being in severe pain for hours. A patient shouldnt go through that much pain after surgery. Also I understand that not everyone is aware of some conditions but in that case why dont they just listen to the patients. Im only leaving this comment cause they asked for my feedback. I hope that things change soon cause I dont think I would be going back unless is an absolute emergency.

Will be going to the police and news for how they are leaving my uncle who just went through a stroke in his own waste all day everyday. And change him after he gets his food that he can barely swallow while it’s warm and moist, then gets hard after they change him and he gets to eat. I don’t care how over worked you are, let his family come in and give him a shower he hasn’t had a shower in 2 weeks. Inhumane and we will be contacting authorities.

I had a surgical procedure at Orlando Health and I must say that the pre-op nurses and the anesthesia group were fantastic. However the operating room nurses and the pacu nurses were unprofessional, poorly trained, and to be properly trained to perform these life saving positions. There is no excuse for the care I received or how I was discharged home. I’m a healthcare professional and I’m appalled at the level of skill these nurses have that are in control of my safety and care when I was sedated and unable to care for myself. I would never put my life on their hands again. I’m a critical care registered nurse and certainly qualified to judge the care I received.

I just started receiving care at the Heart Institute at Orlando Health after 35 plus years as an Advent Health patient for all my previous medical needs.I was very impressed with the excellent care I have received so far. My Cardiologist believes in the team at Orlando Health for my treatment and I feel confident I am in very good hands for my valve surgery.

Dr. Adcock has a wonderful personality and is very knowledgeable. He takes his time with you and explains his opinions of your case in detail. His staff is vary cordial. Appointment time can be a bit of a wait, but I found that it was worth the wait. Left me feeling confident about the diagnosis. At a later date I had an ultrasound of the veins done by Mark, also very professional with 20 years of experience. He and the staff were all very nice to deal with. Thank you all.

I am very pleased with the level of care, compassion and expertise I received at Orlando Health Care. I felt my care was top priority as they were able to schedule my appointments swiftly and proceed with the next level of my care in a timely manner. The online “My Chart” patient portal app is awesome, easy to use and logs all of my medical records, doctor notes, appointment schedule and test results are updated frequently. I have no regrets with my decision in choosing Orlando Health for my surgeries, follow ups, specialty care and even counseling. I recommend them to others hands down.

Thank you Orlando Health for treating me like a human who knows and understands her body rather than just another patient. Every bit of my surgical procedure was perfect from pre op to post op! Every member of the the staff who entered my room was professional, friendly, respectful, and caring. I already miss the nursing aids and nurses because I bonded with all of them during my two night stay. I was shocked to receive a large private room of the skyline! I cant recommend anything be improved because my experience was outstanding!

First time at this facility. Just a routine test but everyone I dealt with was professional yet made me feel relaxed & as comfortable as possible. All seemed to really care. I was very impressed!

The best place if you have to be in a hospital. Even the food isn’t that bad. Could use a fluffier mattress

All the nurses and doctors before my surgery where fabulous and very understanding to my needs

If you come here, prepare to sit in a room & never ever see a staff member in sight for as long as you’re hospitalized, literally. You might hear a door crack every so often (staff pretending to check on you), but they would actually never even know if you’re dead or alive.

The real heroes in that history, great health service in Orlando area with passion and care, thank you for your love 💕💖💕

Dr Henry & Dr Cuesta are a great team. Patient understanding loving kind and compassionate. Yes the rest of the staff is awesome as well! Very good group

Its my second inpatient surgery since May. In May it was very complicated and hard on me and the doctors and staff did everything they could to help me through it.In September it was a much easier time for me and they showed the same care.I would recommend the vascular team at Orlando Health to anyone.

Orlando Health is the best. The doctors definitely know what they are doing and take time to explain to you and listen to your concern. The staff is friendly and welcoming. You never feel like you are being rushed and pushed out. You feel like you are getting the help you need to be a healthier you. Orlando Health Cares about Your Health.

The Nursing and Medical staff were exemplary! They answered all questions and I felt safe in the quality of care they showed. All aspects of my stay was superb. I was treated with dignity and respect. The food was good too.

I feel there is great lack of communication and active listening between the caregivers and patient. Focused intention to solve and properly diagnose complicated issues are pushed aside and needs improvement. I grew up attending this hospital and I feel the quality of care has declined and has long seen better days. With all the technology and apps I found it to be more of an issue when it came to providing basic needs, for ex. medications. My. Chart App should be less restricted in the ability to update said medications by the actual patient, as it is left to an ORMC Physician. ORMC has such great potential to be world class, but it begins with treating every patient with respect and dignity. I also feel for us chronically ill patients that there should be a system that alleviates all the time spent trying to get care in the first place. Dedicated facilities should be in order along with specialized care providers available. I am happy to share my ideas as it could revolutionary. I want to thank those who did show genuine concern but did not have the authority to execute common sense care.

Top notch care. The entire staff in many units has been kind and caring. Thank you so much.

This hospital will have you waiting in there lobby for hours. Their excuse is the same excuse as last time.

Orlando Health is the first hospital I have been to since moving to Florida where I have found 5 star quality care. They took great care of me from pre-op to post-op after my surgery. The staff was genuine and friendly and made sure I was well taken care of at all times. So thankful and put my mind and heart at ease. Thank you Orlando Health!

Since day one between winnie palmer and the cancer center the whole staff has been amazing ! What these nurses do everyday is selflessness. Everyone I came in contact with was great and kind. Thanks so much

Nurses Jordan and Alexis made arrangements with night staff for my husband to stay an extra night putting him at ease for not doing a 2 hour commute at night home. A suggestion I have to ease the stress off weekend staff would be on call nurse practitioners or MDs to help with administrative duties. Residents can get a co-signer on prescriptions without having to wait for a very busy surgeon who may be exhausted after working long hours in the OR. This change may prevent an incident or preventable emergency with a patient in the future. During the stressful time of pharmacies closing on Sunday my husband was unable to get his discharge meds in time. Overall, 5 stars for the compassion and staff care that was exceptional from ER to admission. I thank each and everyone of the staff on seventh floor as they all communicated well in my husband’s care. Also, a special thank you to the chaplains who were comforting during this stressful time.

Excellent care at this facility. Everyone treats you like family. I trusted everyone with my care and only expect the best!

The doctors did an amazing job with replacing my hip. I was in and out and felt great. No bruising no swelling. The surgery was clean and amazing. I am blown away by how amazing this hip replacement is. The stars of this hospital are the nurses. They are all wonderful people who made sure to see to all my needs and ensure that I was safe comfortable and happy. Maybe I was lucky and was able to get the greatest team of nurses or maybe all of them at Orlando are this amazing, All I know is the nurses who took care of me were truly wonderful and I hope God blesses them all L779

Excellent experience at ORMC. The valet parked our car, the security officer gave my wife a set of new disposable gloves. The front desk volunteer got me a wheelchair and directed us to the elevators. Registration process was very easy. My medical test went smoothly. The technician was very informative and explained everything to us. They even got me a warm blanket as I was chilly during the process. When we left the hospital the front desk volunteer assisted me back into my car and returned the wheelchair for us. Valet servers are excellent as well. Everything went smoothly without a hitch.

Always have a great experience with healthcare.

Such a great place. Staff cares, and quality of service is second to none.

Excellent doctor and the ORMC Endoscopy staff were wonderful. My mom was a patient of Dr. Bang and I cant say enough wonderful words about her. She was knowledgeable , answered all my questions, explained the process and has a great bedside manner. Nurse Amiee was amazing! She was very cheerful,positive, and caring. Her positiveness inspired my mom to look forward to doing the same. You can tell that she loves what she do. I highly recommend this hospital!

Im here to tell you that if you have an autoimmune disease do not come here I had a stroke at advent and came here because of how they treated me ,, I feel sad to the the medical professionals act this way * they just call you a drug seeker my wife is in room 807 and last night know how delicate her veins the nurse blew it after she told her do not push fast I was on camera and with my wife the nurse diania from the night shift was nasty and very unprofessional look at my wifes hand and they left her with no meds all night I need help ....who can help I dont want a email I want helpppppppppp

Excellent care at Ambulatory Care Center for mammogram-from reception desk to radiologist’s interpretation. Same day results available on patient portal. Staff is friendly, compassionate and efficient. Overall, great experience!

Those of us who have had the need for non-covid hospitalizations during covid, greatly appreciate the extra care & concern we are shown from the moment of admission forward, at Orlando Health facilities. Having been to other area hospitals in the past, Orlando Health far exceeded my expectations for care. Going forward, I wont use anyone other than Orlando Health & their partners for in & out patient care, labs & their network of recommended physicians.

Been living in Orlando for more than 20 years. First time I visit an emergency room in Orlando. It was the worst experience.Orlando Health was terrible. I got there around 6:20 pm with pain and infection that needs to be treated ASAP due to being a dialysis patient. (Renal failure stage 5)11:30pm came up and I was still sitting in the emergency room without being seen.I finally asked the Nurse. Ms.Kendall and she told me that unfortunately, they are out of bed and no one was able to see me until the following day!I say what? I have been sitting here and no one could tell me that? I was able to go to another hospital.I told her is almost midnight and I need my dialysis treatment. She replies: I understand! Is up to you if you want to leave. Not even making eye contact, another guy nurse was there helping her and he was apologizing over and over.I used to be a HR Director at a Hospital and trust me I was a lot while sitting there.I will never visit this hospital again. The only reason I visit that hospital was because my nurse from Davita Center recommended it because of my condition.Worst experience in the ER, worst hospital in Orlando, Florida.

The food was very salty and the medicine was not distributed in a timely manner. However the nurses were very friendly and knew what they were doing. I would gladly put my life in there hands

4th floor trauma at ORMC . I can’t say enough about the RN’s , Doctors , surgeons and staff. They are still working on my Brother as we speak. My sister in law just got upgraded to the 8th floor. I can never repay the debt of gratitude to these special people for what they have done for my family. They show love and compassion as it was their own families. Thank you from the bottom of our hearts!

Great experience with the nurses and doctors at the hospital it was amazing how much they took care of me while I was there they made me feel at home. Only thing I had an issue with was when preregistration called me two days before my surgery and said I had to pay $2000 before I could get it done us being in a pandemic it’s not the easiest to come by but other than that I enjoy everything else

If you are thinking about coming to this hospital for any kind of emergency, forget it! my boyfriend works out of town. He came into the emergency room because he had hit his head a few times at work today and had passed out from the trauma, as well as having a gash on the top of his head form the impact. He came into the emergency room at 1 pm. after several hours of waiting, and being transferred into another waiting room, he received a CAT scan, but was told to go back to the waiting room for which he has been in for 7 hours. he has not been admitted into a room, in which he was told that to find out his results, he would have to be admitted into a room. he was told that there are 5 more patients in front of him to be admitted. that is understandable. WHAT IS NOT OKAY is the fact that he has been in the EMERGENCY room for 7 hours. obviously this hospital does not take action when their patients need it. more than likely it is only a severe concussion and he will be okay , however, there would be more than just the concussion that he does not know about and won’t find out until he is admitted into a room. this is UNACCEPTABLE in so many ways. if i could give this hospital a 0 star review i definitely would. this hospital needs to get their priorities in check and figure something out to where there is not another person that walks through those emergency room doors and has to wait 7+ hours to get admitted or even told anything about the situation of why they are waiting so long before they decide to take on anymore patients. he definitely will not be returning to this hospital EVER again. absolutely unacceptable.

I was cared for in a speedy and courteous manner. Excellent staff and Stroke Alert Unit was the best.

Nurse Kakki was amazing. All nurses were great but she went out of her way to make me feel better. She was a person when I needed it most. It has been 11 days since I left the hospital and I still remember how special she made my wife and I feel during our time of stress and vulnerability.

I was debating what ER to drive to for a flair up of my chronic condition. I had previously been treated poorly and promptly dismissed at another hospital, days earlier for a similar issue. This hospital was way better. The nurse took good care of me. Staff were friendly, kind and patient. They didn’t seem frustrated with the fact that they couldn’t see my concerning symptom (which was coming and going) right when I arrived. I have so many chronic medical issues it’s good to know I have a good ER near by. I didn’t wait for too long either, but I can’t say that would always be the case, as this is a prominent ER in the area.

Had a great experience during my medical procedure at ORMC. My Cardiologist Dr. Pablo Lopez and his team as well all the nurses and staff were all amazing. From the moment I walked in the hospital they made me feel special the way they so loving and kindly took care of me. I would highly recommend ORMC to anyone inquiring about an awesome hospital. Thank you!!!

For the first time in my life, I prefer to be in a place that in my house is the best care in the world from both doctors and nurses, they are super good and the food is incredible being hospital food how good it is

I came with chest pain. All the staff were very professional and helpful. I truly appreciate your service starting from the ER staff, Radiology, Doctors ,Cleaning staff and everyone who did their best for my health. Thank you 🙏🏽 😊

They are evidently no good for pain management if you have a serious illness that requires it. A family friend of mine went recently for a serious operation and they keep sending her home with inadequate pain medication so she just has to keep returning. Also the social workers there havent been sending her home with any kind of home health care which would also have kept her from continuing to cycle in and out of the hospital. She is being treated just like an ordinary patient that doesnt have any special problems. I am grievously disappointed because I, myself, have had NO problem here and most of my docs are Orlando Health docs. The nurses on floor 5, South Tower are Beeeooches. SHe has the right to case management that will actually do what they say they are going to do and an ombudsman to support her and instead a SECURITY GUARD was sent to throw her OUT!!!! I think we are looking at an attorney for action with respect to how she was treated!

Was stabbed in the back when someone attempts to rob me. I was flown in by helicopter as a trauma alert due to my injuries. Alot of things were being done to me all at a and the efficiency of the staff is amazing. They all are angels of mercy. If I could I would thank each and every one of them personally.

The nurses who took care of me were the BEST!!. Jeannette (surgery prep), Hailey (day nurse) and Anna (my night nurse). You ladies definitely found your calling.

Everybody at Orlando Health is amazing!!!

Fabulous staff, so grateful after my car accident and medical aftermath.

I had a wonderful experience, despite my accident, the medical staff, social workers, physiotherapists and nurses, made my stay less painful.financially they helped me with my process and have given me immense support.Nurse Shannon in the emergency room, was the best servant, professional and loving. She is an example of passion for what is done.I am very grateful and delighted with the staff.

Nursing staff was extremely rude and didnt seem to care about their jobs! Nursing staff must learn more about patients ethics and assisting their needs in a honest fashion. Management must step up and begin to do the job that they are getting paid for. It was a horrible experience throughout my 4 days from beginning to end.

I when for mayor surgery and the Doctors, Nurses and Staff were phenomenal. my experience was the most confortable, trusting and confident that I could have been, after my surgery. Thank you Orlando Health! I feel like you team all together have given me a second chance in a new life.

Orlando Health has good care but when it comes to following up on scheduling appointments, referrals and procedures, they really drop the ball. Twice I was told I was going to be referred but no one calls for weeks or even a month. I have to guess whether or not my referral was lost and I fell through the cracks or that the staff really does not mind leaving me just hanging and guessing. This lack of communication really indicates low concern for their patients.

Overcrowded waiting room. Other patients expressing they’d been waiting 12-16 hours to be seen. Poor service, there my self 12 hours and had to ask for food and water when I was clearly dehydrated. Poor communication as to why I was experiencing pain. No diagnosis however they took blood samples twice and a urine sample (medics malpractice)! Also told them no emergency contact however they still reached out to someone, just as Advent Health did (HIPPAA Violation).Disappointed in this beautiful facility. Seems to be ran like a frat or sorority house like the fellow establishments in Downtown Orlando.

On 7/13 and 7/29 Dr Spiel is a awesome neurosurgeon great bedside manner and her co worker with her in surgery was great also. And the floor for after brain surgery were super knowledgeable and on point. But on 7/29 when I had to go back for out patient continuation the staff preop and in getting you ready to go home. No compassion no concern on your discomfort unorganized questions not answer I figure you don’t know ok but call the doctor. After your in so much pain and my surgeries were 2weeks apart. That Area there needs to be really be the most compassionate cause your still hurting.

Dr Einhorn and the entire Orlando Health Heart N Vascular Institute department truly defines the meaning of care. I felt I was in a good and safe hands. Every single one of the staff never made my visits and procedures difficult. At any point there were issues, they made sure it handled with care and resolved it immediately without feeling inconvenient for them. Thank you Dr Einhorn.

I went to the E R today for a rash on had on the side of my neck face. There was a girl name Kelly that took me back to my room. I have to give her a big shout out she went beyond her duties. She was not my nurse but she kept checking on me to see if I was ok because my blood pressure was high. I just want you to know you need more workers like her she really cared. Thank you for a good experience.

At 65, this was my first surgery. I am in great health, work out constantly, but my heart decided otherwise. In the course of a week I went from ER facility in Leesburg to South Lake Hospital to Orlando Health, finishing with Open Heart surgery and 6 bypasses.The staff at all the facilities were amazing, I never met anyone having a bad day or just going through the motions.I would highly recommend and of these facilities. Even the food was good.:)

Very good facility, great nurses and doctors. Not pushy or rushing you to your procedure and always listen to any concerns I had. Zero complaints from me!

They give great medical care, but thats the end of it!! After that their billing is all screw up. If you make a payment it may not go to the Dr. you intended it to. So you never know where your money is going. Also they charge for this that no other Dr.s or hospitales do. Cold calculating money machine‼️4 stars for medical help. 0 stars business dealings!!

Weve been in the emergency room 15 hours already and still havent been seen. We were here overnight and they will not let you lay your head down and close your eyes. This place is a joke very unprofessional and they like to torture their patients.

Wonderful place where my son is being treated with great kindness, respect and compassion. I couldn’t pick a favorite nurse because they are all excellent. The doctors are caring and take great care of my son while he is suffering with Guillain-Barré Syndrome. My son has been in ICU for 16 days. Thank you!

This was the worst hospital experience I’ve ever had. I came in at 3AM and wasn’t seen until 10AM. I don’t know why they are an EMERGENCY room. Then the staff was so rude and kept giving me attitude. On top of that, I called to have them transfer my prescription and they didn’t even know who my doctor was. How do they not keep a record of which doctors each patients have. Never coming here again.

I had a very positive experience from the moment I arrived. Everyone was warm and friendly which helped to ease my anxiety. They explained everything to me and the procedure was quick and painless!

We havent been to this facility yet however Dr. VandenBergs office in Sebring is very compassionate and the girls take time with you answer questions, understand frustration since we are new to area, new patients and this is our 2nd cardiologist !!!!!! We are very very happy with our decision to switch cardiologists...

I feel that health care is a mind, body and spirit approach. I feel that health professionals are so quick to prescribe a drug without taking into account the adverse and detrimental effect that the drug will have and how the drug will diminish your quality of life. I have been told by my past physician that my hypertension could be related with losing weight I did that but that didnt solve the problem my new doctor just wrote another script without delving into what is causing the hypertension I dont want scripts that keep compounding the situation. I want solutions that tell my why this is happening like are my hormones out of balance, is my nutrition off, are my electrolytes out of whack etc. My doctors have never addressed these issues so I feel it is not a balanced approach the mind, body and spirit should be the approach.

My mom was recently admitted as a patient at ORMC with a near death experience, and there are no words that can accurately relay my sentiments of gratitude to Dr. Avinash Bhimsen. He was thourough, compassionate, kind, patient, culturally sensitive, and ensured we all were updated and aware of her plan of care. He called me several times to explain everything to me when I couldnt be there in person. I felt safe in knowing he was overseeing her care. Being a team member made me even more proud in knowing we have doctors like Dr. Bhimsen who are caring for our community members. Thank you Dr. Bhimsen for all that you do!

Had my 3 surgery here today at the ambulatory care as out patient.. do very well and nurses were superb’ Highly recommended!

This is by far a WORST hospital to come to in Orlando by experience.My daughter came here in a sickle cell crisis and after waiting several hours she finally decide to leave after not being seen or getting any help.When I called the emergency nurses station I was told by nurse Nicole that it has been people waiting for eight hours and at that time my daughter was only been waiting for 2 hours SMH.Theres no need to even set up a complaint because if it did any good the reviews wouldnt be like it is today.....Charge nurse in triage was no help as well her name was Aaron.Over 100 people were register patients that were in the back being seen so they say no rooms were available.if anyone knows how I can get in contact with corporate please let me know.I am a mother bear so please believe I’m going to report them all to corporate some kind of way I’m gonna get that contact number.

If I could give 0 stars. I would do it without hesitation. I have NEVER in my life had such horrible experience in a hospital. Especially after a surgery. The night nurses ignore you calling them. They swell your hands and arms up, I left there with multiple bruises and a knot in my arm after a surgery as if I had been dropped or something. It was just a horrible experience. I wouldn’t recommend it to anyone. Smh.

Horrible horrible horrible wait times for an “emergency room”.My wife’s cardiologist, who is a member of the ORMC hospitals told my wife that he wanted her sent immediately to the ER for tests and scans.They literally rolled her from the cardiac heart institute across the street in a wheelchair WITH PAPERWORK to be admitted.Would you like to know the wait time? 7 to 12 hours... wait time that is in not guaranteed because it all depends on the section the hospital you are going to be admitted to... so since she may have some type of heart or lung issue and that department is not moving people out and beds are not available... we have to stay in the waiting room — general public with various types of people that are sick with potentially contagious conditions... and we have to wait here so we “don’t lose out place” on the list....Never in my 40 years have I experienced this... never have I seen a system so flawed...What do they offer you? Hot chocolate, coffee, water and little lunch boxes with sandwiches and chips. This is the ONLY positive for this ER.You won’t go hungry... but you will lose sleep, listen to people scream and moan and get very few updates on your wait time... because again... they can’t guarantee you a time or a bed...I am very sorry to see such an “emergency room” type of system in such a city as Orlando.I cannot grade or give my experience with the “general hospital” as my wife still... as I write this ... has not been admitted.

I was very expressed with the type of serviced here. The Dr’s nurses and staff are all very professional yet friendly and very supportive.

The staff took great care of me and kept my wife informed during my procedure. I will only be using ORMC for any surgical needs.

The new location is convenient and pleasant. The facility is clean and follows protocol for protection against COVID-19…is very busy and would be helpful if more Doctors to see patients.

What an incredible experience.My husband came in Monday with a possible heart attack.He is in heart failure but it getting increasingly better each dayThe staff has been ahMazing since the moment we walked through the emergency room door all the way to the cardiology floor.I drove an hour and a half daily to visit him.Everyone makes me feel welcome.The staff is impeccable.

Very happy with the service provided during my surgery.The staff and The surgeon were really respectful and professional.It is good to feel safe during this stress time.They make you feel comfortable and calming.Thanks you to all the people whom makes me feel better and special thanks to Dr Jessica Giliow who really cares about their patients!!

I’ve lived in Orlando most of my life. Seen OH grow to become a absolutely awesome medical system. Providers, facilities are wonderful and safe. I highly recommend Orlando Health, Wouldn’t go anywhere else!

Never been so disappointed in a hospital. 7 hours in an ER for my son and they’re still waiting for CT Scans Unbelievable

Here’s a wild idea, put covid patients in a different area. Don’t have an ER waiting room with people struggling to breathe with a positive test sitting among 30 other people who DONT have covid.

The best hospital visit Ive ever had. My two nurses were the very best and nicest ever.

On Wednesday January 27, 2021 I was admitted in the early morning for a watchman procedure. From the moment we arrived until the moment I was discharged the following day we were treated with the utmost respect and kindness. The nursing team that was assigned to me were professional and caring. My heart doctor, Dr. A.Duran is the best. I believe he has saved my life. Ive have had over 37 operations in my life and I have never been treated in any hospital this well. Thank God for Orlando Health!

Cons-the whole staff in general, including Doctors, need to be a little more meticulous about hand hygiene and a few about wearing gloves.Pros.-Many, many, RN’s and Techs, all demonstrated GREAT bedside manners and in my humble opinion, went above and beyond the call of duty. They explained to the patient the meds they were giving them, the mg’s and what they were for. Nurses and Techs alike showed Genuine concern for the patients needs, apathy when patients were in pain and concern when patients did not like their meal or simple, did not want to eat. The Dietary department or Cafeteria workers, were very precise in explaining the food choices I had, they were quick to suggest a variety of fruits and vegetables that were with in my dietary Carbohydrates. I could go on and on about the many good experiences I had with staff from all Departments. In conclusion, One thing for sure, these five stars were Well DESERVED.

Worst hospital ever. Came in with chest pains still not been seen waiting 7 hours in the waiting room. Now they doing shift change. Hurts to breathe. I am have heart failure, and other medical issues but they dont care. Even the guest services staff didnt smile. This is pathetic. Plus I have covid symptoms already. Well if I die my kids will be wealthy.

For months I have Been waiting on an appointment with my surgeon . We finally set the appointment . I drove the 40minutes for the appointment ,only to get there and find out due to a family emergency the Dr. could not make it in . OK ! I can understand and be sympathetic. Afterwards we set another appointment a month later . The appointment was in two parts.The first was pretty much on time but while there we got a call ,another cancellation .Then the second part was for 9:30 am.we were told a PA would administer the necessary shots .We again for our second appointment arrived early but had another 1 hour delay to go back for the Botox shots .I was put into a treatment room and left for another30 minutes without seeing anyone . After an hour and a half . I walked out to the desk and announced I was leaving .The attendant said no please one moment ,walked I presume into the break room and told the PA who came running out and announced she just received the dosage amount and had the Botox in her hands ,which was very convenient . Whether she had it or was getting it I don’t know . But I do know that keeping someone waiting for a total of 11/2 hours without any update as to what was happening is a total lack of concern and skills on managements behalf .What are the chances of having two family emergencies on appointment days preset a month or more in advance happening ? Maybe there was emergencies, but on both occasions I drove in with my wife and Service dog for a treatment I really needed only to find out at the hospital that The Dr. would not be there.I am sorry but this is wrong !

From beginning to end, it was a seamless and smooth experience. The care was excellent the entire time. I felt knowledgeable and completely understood everything. Everyone was truly amazing. Dr. Ibrahim was amazing. His care and compassion are beyond measure. I would also like to acknowledge Ivy, the RN that took care of me in pre-op and post-op. I was extremely nervous and she truly demonstrated caring and compassionate care and calmed me in what was a very nervous situation. As a fellow health care professional, I know that the business of the day sometimes overshadow our tasks but Ivy was excellent in her duties while also showing great care and compassion. I truly appreciated that. Ivy truly epitomizes what every great health system desires their nurses to be. She truly represented Orlando Health well! I am thankful that she is part of your team! Thank you

Very nice doctors and nurses who make you feel safe and heard.

Orlando Health was clean, comfortable and attractive. The nurses and doctors are expert. I even liked the food and found the bed to be comfortable. What else is there to say?

I recently was hospitalized at Orlando Health and would like to Thank Dr. E. Guzman, Dr.S. Dietz and all the Doctors and nurses in the emergency room and the Trauma department, you are all very professional and the best in your fields, I am lucky that I live in Orlando and that I am able to be taken care at one of the best hospital in the nation.Again Thank you all.Roberto R Vazquez

In Orlando health they are very Professional wonderful staff had 3 Surgery with them and in the 3 all nurse and Doctor are wonderful they treat me wonderful and did everything to calm me down also I had my Stepmom fighting for her life in Orlando Health downtown and all the Nurse and Doctor was wonderful trying their best and always keeping in touch with me at all times and always there helping me with this pain even when she lost the battle they were there helping me with the pain of loosing her calling me home to see how I was 😢 and all the test I had done in the Orlando Health all the Stuff are wonderful and professional 😊 a always treat their Patient with Love and kindness ❤️ thanks to all Orlando health Doctor, Nurses ,Staff and Hospital Manager for everything 🥰