Normally everyone is great, but today, when I tried to schedule a family member for a new patient appointment, the receptionist was so rude and curt that I contacted another office.

I scheduled an appointment here a month in advance. Without even 24 hours notice before my appointment, they called to let me know my appointment was cancelled and they couldnt fit me in. They had made a scheduling mistake and offered no solution to this issue. They then informed me that they couldnt get me on the schedule until two months later...never attempting to go to this practice again.

Worst place ever ,the stuff are rude , they take time to reply to your call even in emergency situations

Very rude staff. They dont seem to care especially the front desk

Had a great experience with Terri Hinton today. Very thorough and compassionate. The front office was nice and Tiffany the nurse was great as was Laurie in the lab. Overall 5 stars!!!

I absolutely love my physician and her nursing staff. What I am very unhappy with is the front office staff with the exception of only one being awesome. Last appointment was for my child @ 8:00am. Auto-call reminded is very clear about arriving 15 minutes early. We get there 15 minutes early only to have the office staff tell us to sit and wait. We cant help you right now. Its not 8:00am yet. I stated that the appointment is for 8:00am... Interrupted! Hand up in face! Is that why theres glass there? So front office staff can be rude & nasty? I was told that it does not matter to them that my child has an 8:00am appointment. Its not their problem & neither is being told to be there 15 minutes early. What IS their problem is that management does not allow them to clock in until 8:00am. So I need to sit down & wait until they can clock in. Then we will start at the top of the list. Nice. I would give this office 5 stars because of my Dr.,nurses & the lab staff but your front office staff needs some training.

Great Staff, never long wait on appointment days. Terri Hinton is GREAT! Been my care provider for a couple of years now.

Love Dr. Gillette and her nursing staff! Thank you for your care.

I absolutely adore my doctor. She is amazing!!!

Kindness & very knowledgeable!