While Dr Taylor seems to be a reasonable doctor his support staff and the beauracy of Orlando Health is horrible. The automated system is a joke (your call is important to us - apparently not) no direct lines to the Drs, misdirected calls and rude operators. The only calls I get from this group is from the billing department which is regular like clockwork. Last visit to the office found the doctor unprepared with no medical records for a test HE ordered. He actually asked what i was there for that day. Sloppy. I verified with the MRI facility the report was dated to their off and available in the system. If I was not at the hopeful end of this checkup I would never go to them again. I HIGHLY recommended going elsewhere unless you want to feel like a number or $$.