Very disappointed. They cancelled two appointments in a row. My father is completely out of two prescriptions. Called to have them refilled, however no one has called them in yet. These medications are critical to his health. I just dont understand the lack of urgency from a health provider.
My husband needed a script renewed & they the help didnt do it. We ordered it 2 weeks ago. Express Scripts even called with no results. The pharmacy said he needed it or he can have a heart attach. I had to go into the office & get a script to carry us over locally until they got around to sending it into Express Scripts. We love the doctor but Ive complained many times about his help.
I love the doctor. But, the office staff is incompetent. Phone lines are always busy and mail box full. Very hard to speak to anyone.
Dr. Sinha is one of the most kind hearted and caring physicians in Ocala. He takes the time to really listen to your issues and is thorough in seeking the best remedy. He takes the time to stay current on his medicine and couples that new knowledge with his vast experience. I highly recommend him.
I like Dr Sinha very much. True he is a very caring doctor but also true his staff is incompetent.The first thing they do is put you on hold when you call. I waited 30 minutes for someone to take my call. That is upsurd! I had a urine test taken. I asked when will I find out the results. She replied this is Thursday. We are not in the office tomorrow so probably on Monday or Tuesday. I finally called the beginning of the following week to find I indeed have a UTI. I needed an antibotic and no one called me. If I hadn’t called back , I would still be waiting.My very first visit , my appt was for 2::00 on a Monday. It was 4:00 PM before I got out of there! It was for a wellness checkup! Ridiculous!!
Dr Sinha is a very wonderful and caring Dr I only give a two because of his staff they are very rude, incompetent and do not care about the patience whatsoever!!! Ive been seeing Dr Sinha for 6 years and for the last 3 years his office staff has gone down the drain they shut down their phones 45 minutes before the office closes they continuously put you on hold and leave you there and hopes you hang up its disgusting and trying to get prescriptions refilled you better call in two weeks before they run out!!! I sat in the office in the reception area and listened to the receptionist tell someone over the phone that worked in the same office area that if some patient didnt like it they can go somewhere else that is just absolutely disgusting they should not be working there who the hell do they think they are!!!! I had MRIs done I needed to come in and have them read to me two weeks went by they was supposed to been there the next day and me come in the following day but no I kept calling and calling and calling they kept blowing me off until finally I just drove up to the office and then I had an appointment for 4 weeks later my regular visit and they had canceled it on me and told me I could not go because I had already seen the doctor I had seen the doctor for a special visit not my normal visit and I was leaving the state for a couple of months I had to go to his Jasmine office I was in tears because I needed prescriptions to last me while I was out of state for a couple of months how does his office staff dictate when you see the doctor I dont understand he needs to find better people like he used to have these people and hes got working in his office they run him he has no idea what these people are doing to his patience and a lot of his patients are elderly they dont want to go see another doctor and they are afraid to say anything absolutely disgusting what they do!!!!
Dr Sinha is a very kind man and has taken great care of me along with Dr singh for many years. Would highly recommend.
The staff here are rude and do not care. My mother had a severe allergic reaction to a medication. It was not to the point where she needed an emergency room, she just needed to get help and advice from the doctor. His phone works on an automated system so you cannot speak to a live person. So she left the office 2 messages and emailed them. She happened to have a follow up visit with Dr. Sinha on the following Tuesday of the incident. The office staff called my mother the day before the appointment to confirm it. My mother told them about the situation and how no one called her back. The person confirming the appointment could care less. My mother cancelled her appointment with Dr. Sinha during the confirmation call. She will be going to Gainesville to find a doctors staff that might actually care and be professional. The doctor is okay but youve got to get past his front desk staff first.
I would just like to know WHO is running this practice...the doctor or his VERY RUDE staff?!? Only been going to this practice for about 6 months. When calling the office, Id only get an automated system, so trying to get an appt had always been difficult. I could only talk to a live person, if and when someone decided to call me back. Usually, had to wait a week or more, to hear from anyone, if at all. The people that work as the office staff are incompetent! They dont care about the patients or care about having the right chart in front of them, before discussing confidential information. HIPPA violation! Dr. Sinha seemed to be good about listening and seemed to try to come up with some good plans on treating my ailments. But, hes just talk. He said this and he said that, but its his staff that ultimately make the decisions on what is going to be done and what meds will be prescribed or if they will refer you to a specialist, or just make you suffer for weeks.If you dont like it when they go against what Dr. Sinha said, and you ask to speak to him, to find out why, they wont let you. Instead they just discharge you from the practice.
Was assigned this Dr by health marketplace,tried making first appointment. everytime someone answered they immediately put me back on hold. 30 minutes later still on hold! No thank you! will go elsewhere.
Dr. singa us profecional and to the point, my life was in his hand and am here to write about it!Great Dr!!!!!