I love the Massage Envy in Norwell. The Manager is so helpful. They make notes about your availability and will call you to schedule an appointment if someone cancels. I tell everyone I know.

1:29 in the afternoon. Doors locked. Better call before you go. They just lost out on a few hundred in gift certificates from me.

Sarah is amazing!!! Already gone back to see her twice and will be back again.

Great place for a massage. I have the monthly package and feel it is well worth it. The only thing that I would say is make sure they are super clear on the policies of your package. I booked my massage for a little under a month after I signed up and had to pay for half of it even after asking if it would be considered my monthly massage. Also one time they booked me for an incorrect date. They didnt charge me for same day canceling due to it being a mistake on their part.

My first visit to any Massage Envy was today in Norwell. A facial for my birthday. Im a no frills type, so this was a rare treat. Unfortunately the facial specialist called out and my 9am appointment was cancelled - their doors open at 9am - so essentially I found out about the cancellation when I arrived. No one else available and their next availability was 3 days out with the same tech who called out today. Poor first impression. A happy customer tells one person, a dissatisfied one ..... gives a bad review. Disappointing!

Anna is amazing! She listens to my needs and does exactly what I request. Very good at her job! Highly recommend her!

Massage envy norwell is great! The staff are really knowledgable and professional. They have so many services not just massage! Massage, stretch, facials, microderm-infusion, chemical peel and facial waxing! Best to call and book out in advance they do get really busy especially near the holiday. The front desk staff is always super friendly and helpful too!

Really great service. Got a gift cert for my mom and she loved it. I like green beans.

Front desk staff was awesome as well as the massage.

Had an hour and a half deep tissue with Ricardo, he was excellent.

Excellent professional massage! A top 10 on the cleanliness scale!!

Friendly staff and awesome facials and massages.

Staff is very friendly. I got the massage from mackenzie and Jen, they are best, I had massage from deniell in previous visit, he was great too. overall great experience, I would definitely go back there.

I have been here a total of 5 or 6 times. The first few were great but I went back today and most certainly will not be returning. Not only did they raise their prices approximately $20 since I had been there 6 months ago but my massage therapist took me ten minutes late and then ended the massage 5 minutes early making my 60 minute massage a whopping 45 minutes long. It was not very thorough or what I had asked for. Which I suppose the therapist wouldnt have known since she hardly asked me any questions prior to the session. I was acutely aware of the fact she was running late and hoping to catch up at my expense. Also I have never had a massage therapist completely disappear after the session leaving you to find your own way out.The price hike and the lack of service will guarantee I will not be returning.

My friends, family and I love this place!

Make sure if you get a gift certificate that you check its valid before your massage! I got a GC from a friend. Long story short, the Norwell site didnt accept my GC after my massage and treated me like a 2nd class citizen. I went online and complained. Many kudos to Leah Gray, the Regional Manager! She responded within 48 hours (and a Sunday) and I had my refund within 4 business days! National office also responded on FB within 3 days. Thank you Leah!

Teresa is amazing

Loo

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