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Canna Care Docs
243 King St #247, Northampton, MA 01060, United States
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An
Review №1

I had a great experience with Canna Care Docs. They made signing up for an appointment simple and the process took less then a day from start to finish. Canna Care made sure I had all the instructions to get singed up with the state as well and sent me a copy of my temporary card. If you interested in obtaining your medical card, look no further than Canna Care.

Sh
Review №2

I have several medical conditions. Pills are hard for my to take. Thank you canna care docs for giving me a new option! You are all amazing. kind and informative.

De
Review №3

Everyone was so helpful and friendly. I truly enjoy working with the entire team. Karen was caring abs listened to my input and that meant a lot to me.

Ch
Review №4

Very knowledgeable. Super nice. Went over all my information. Would recommend to anybody. Great service

Ma
Review №5

Doug who did my intake was awesome and made everything self explanatory and easy. Karen was awesome as well making everything easy and asking all the right questions to meet my needs. Professional and comfortable to talk to.

G
Review №6

The receptionist and the person who called to enroll me both did their jobs crossing the Ts and dotting the Is as well as they should have. The reason that I only gave a 3 star rating is that their informal and chummy way of communicating was less than professional. I am 67 years old. Old fashioned I suppose. Here is an example of my experience. The receptionist kept referring to me as Hon. In my mind this is not cool. I realize that in her mind it is just being friendly and I was friendly back but did not find it endearing. The other woman probably said Gotcha 7-8 times when I answered the list of questions that she asked. Also not a very professional way to communicate with anyone looking to build a relationship with a business. Thanks for asking for my opinion.

Ch
Review №7

I was pleasantly surprised at how thoroughly Karen went through my history. She asked questions that not even my primary care doctor of over a decade had inquired about.She carefully listened to my answers and completely answered any questions. I felt very comfortable and she educated me about rules I was not aware of. By the time that I left my consultation I had learned more than I had ever expected to.Highly professional with an overall standard of care that’s superseded my expectations. I would recommend anybody who is seeking a medical marijuana license to contact CannaCare! Thank you

Mi
Review №8

Helpful, caring professionals! Thank you for explaining the process in detail and being so kind!

Ro
Review №9

Great staff, very informative. Very well trained.

As
Review №10

Very quick experience and everything went exactly how I thought it would go!

Da
Review №11

The providers I spoke with were caring and compassionate about their job. Thank you for your efficiency.

Je
Review №12

I gave the doctors and the nurses in A + +. They make you feel so comfortable there very easy talk too sweet I cant ask for anything better it really puts my anxiety to ease.

Je
Review №13

Jocelyn Cabral was professional and prompt. She made the process go smoothly and was kind and compassionate. Thank you!

Ma
Review №14

It was such a relief to obtain a medical recommendation from Catherine Burbank! She was polite, considerate, non-judgmental and completely understood the benefit of Marijuana. She even offered me some great advice. Service was friendly and fast. Directions were clear and easy to understand. The staff was also friendly, attentive and quick to reply. I will speared the word about the wonderful service I received and would definitely go back again.

Se
Review №15

I found things just as easy as they did for the last few years.The staff was knowledgeable and the doctor was very helpful and answered any questions I had.

li
Review №16

Appointment went great but cant find my certificate to print. Help!

Ro
Review №17

Very caring and thorough. Positive experience

ck
Review №18

My renewal went smoothly. Everyone was polite & professional.

Ma
Review №19

They were so awesome an easy doctor was very open minded and non judging I needed a emergency appointment an the same day I called they got me in within a few hours in had my card thank you all

Ms
Review №20

My experience with Canna Care Docs was pleasant a professional. Thank you for making this experience quick and easy.

Ro
Review №21

Thank you to Christina and Karen for another phenomenal experience with CannaCare, done this year as smoothly and easily as ever through a safe virtual screening. Absolutely recommended for all fellow patients!

St
Review №22

Quick and Easy! 10 Stars!

Ja
Review №23

I was very pleased with the entry process until I received my latest email with my registration information and temporary card. The person I spoke to asked me a few questions and asked me to spell my first and last name. So I’m reading my email and the spelled my last name incorrectly. Now I have to reach someone tomorrow to straighten it out!

Al
Review №24

They were professional and thorough! Very nice!! Thank you

Be
Review №25

Respectful and listens. I recommend CannaDocs.

Pe
Review №26

Awesome service! Very professional & compassionate

Ma
Review №27

Pleasant people and great care...for those who love their cannabis.

li
Review №28

The most wonderful caring doctor makes you feel very comfortable

Co
Review №29

Professional, great response time and everyone is friendly and knowledgeable. Will continue to return.

Da
Review №30

Great Doctor! Nice staff! Great Visit!

Ch
Review №31

Process was quick and thorough

Ky
Review №32

Compassionate & Friendly ~ Knowledgeable & Nice!

Ph
Review №33

The ONLY complaint I have is the time I had to wait to get my phone call.

Mi
Review №34

Absolutely amazing experience with CannaCare. The doctor was extremely polite and non-judgmental. Very knowledgeable! Thank you so much Cannacare! Nothing but a positive experience so far! Very professional

Se
Review №35

Knowledgeable and friendly, but....Look, the whole Canna Care model feels like patients are getting pushed through a factory, which makes me feel at least like I am getting treated like a junkie.It is almost pointless to call the local Northampton clinic number because approx. 9/10 times I have called, I get directed to the call centre. The call centre simply tell patients things that arent true; despite what they told me on separate occasions, Northampton doesnt do walk-ins any more for renewals and I couldnt just stop in to drop up a document they needed before processing my renewal. I was also told the same incorrect thing by the consulting RN when I had my initial renewal consult. They couldnt even tell me if I had the right document when I was forced to rescheduled upon arrival since they incorrect info. All in all, the delays and requirement to buy from the recreational side of a dispensary has cost me almost $100 extra out of pocket, so thanks for that...Finally, they are always showing videos in the waiting room devoted largely recreational use of marijuana. The last time, the video was all about pairing marijuana with wine; a lot of med users have addiction issues with alcohol and other substances, making the waiting room in that moment triggering for folks and inappropriate for a medical setting.I will not use them when I next have to renew and cant recommend them to anyone.

He
Review №36

I had to travel to North Hampton Massachusetts to renew my VT Medical Marijuana Program Card and the Burlington VT location closed down. I definitely was welcomed by the staff very well and they are very knowledgeable about what needs to be done. However I was the first VT patient renew for them so we all learned something new together and it was a fun experience and they all were fun and nice about it...

Dr
Review №37

Very prompt, quick and easy!

Li
Review №38

Only good if you want to fill out tons of invasive paperwork and get your basic medical cannabis info. There is atleast 3 other offices/drs who you can go to in the area for a cheaper price, who have more information to give you/talk to you about. The call center has no idea whats going on and will tell you certain drs are there even though they dont even work for the company anymore. Plus theyre barely handicap accessible at the noho office, theres one elevator which is located in the middle of the building and the office is located alllllll the way at the other end.

Ke
Review №39

Everyone was courteous, kind, knowledgeable and helpful!!!

Je
Review №40

Very friendly and efficient

Ju
Review №41

I got a appointment today hows that work when their closed lol

Mo
Review №42

Price is high ($200) but everyone there was very nice, and helped me to get my MMJ ID fee for the state waived with a scan of a letter from DTA. These one star reviews are... amusing. Im not sure what they think this place is.

Ma
Review №43

Great stuff...and polite... Very interesting!

sp
Review №44

I have had sezure was three they have tried me on all different meds but this helps calms meds down so the three main things that cause them stress . anxiety and feeling that way of having one but medical marijuana helps ever since it started this program I went to sure a doctor and I was feeling much better I have tried all different strains and it really helps like it helped Charlotte in Colorado so I will end by this by its help in the way I wanted to help me love as ways away but when I need to renew my card I usually go there and rewedit every year since like I said every since

Jo
Review №45

Professional and courteous the staff and doctors are there to help and assist folks in growing their understanding of cannabis, CBDs and other healing properties of Marijuana.

Do
Review №46

Canna. Care Docs REALLY YOU UNDERSTAND SO WELL and CAREand REALLY YOU PEOPLE HAVE THEE WORST WEED IN THE STATE! Shame on you all...SOME CARING! What would happen if you really care?? Maybe stay open when youre supposed to be AND GET SOME WEED WORTH THE PRICES YOU CHARGE!!!

Ro
Review №47

Canna Care Docs violates HIPPA requirements for treatment of patients (yes patients - DOC is in their name.Reasonable accommodation is standard practice when a patient notifies the facility of his impairment. Today, a patient was denied treatment by the front desk and the enforcer who looks like he is glued to the wall. This particular patient, after his appeal to the Massachusetts Supreme Judicial Court, which decided that ADA requires health care facilities, as places of public accommodation, provide equal access and services to those with physical and mental disabilities. (August 9 2017)Robert W BurkhartHealth Care Proxy for JK 6/4/54

Ja
Review №48

I have tried several times to have my certification renewed as required by this agency (Canna Care Docs). My appointment today was denied by the front desk staff and I was told I had been banned. I have documented pain and neurological conditions that this controlled substance has been prescribed for me. The staff is aware of my condition and did not provide any information, or someone on the clinical staff for consultation with me. I have encountered this unprofessional treatment by the front desk staff beforeJack KyleJuly 12, 2018

Ka
Review №49

This place treated me with respect and no judgement. They were all nice from beginning to end and helped me answer allMy questions.

Le
Review №50

Professional and efficient. Bit expensive

Ke
Review №51

Appointment is tomorrow

Ma
Review №52

You all are price gougers. But it will be in stores soon and we wont need you.

Fr
Review №53

Gives me my cannalicence

Information
6 Photos
53 Comments
3.5 Rating
  • Address:243 King St #247, Northampton, MA 01060, United States
  • Site:http://www.cannacaredocs.com/
  • Phone:+1 413-341-3352
Categories
  • Alternative medicine practitioner
  • Medical clinic
Working hours
  • Monday:9am–7pm
  • Tuesday:10am–7pm
  • Wednesday:9am–7pm
  • Thursday:10am–3pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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