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Optical Insight
1 New York Plaza, FDR Dr, New York, NY 10004, United States
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Optical Insight

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Ma
Review №1

This doctor here is so approachable and really listens to your concerns. The frame selection is great, and everyone there is happy to help. I love the honest advice they give when youre trying to choose your glasses; very helpful honestly. And I am so amazed that they can have your contact and glasses order ready within the same day usually. I picked out two new frames, and they cut the lenses and had my new glasses ready in 30 minutes.This is really an amazing business/doctor.

Ke
Review №2

Entire experience was excellent! The doctor was great and very nice during the exam. I could not ask for better service, advice and guidance while picking out my frames! All three of my glasses were ready the same day, which I was not expecting at all! Highly recommend visiting their facility!

Ti
Review №3

OUTSTANDING vision centerJeff patiently explained my insurance options. Providing me with the best advise for getting new glasses.He helped me choose a great new pair of glasses and had them ready for me in less than 20 minutes!!!!! I dont know any vision center that can do that.OUTSTANDING!thank you so much!!!

Je
Review №4

Amazing service. Great selection, I needed a smaller frame and they had an extensive collection compared to other places. Picked my new glasses out at 1 and they were done when I got done with work at 4. Will definitely be back again. Thank you!

Ly
Review №5

I called to schedule my first appointment with Optical and they fit me in for the next day. The staff was very helpful and they had my frames ready within AN HOUR! I have never had such quick service for eye care. Very sweet people.

Ma
Review №6

I’ve never had this type of service in all of my years. These people are the best! They are super friendly, very professional, and extremely fast service. They also had my new glasses ready for me the same day, which was great. Highly recommend.

Al
Review №7

I had a wonderful experience at optical insight. I received my glasses so speedily, the day of. I have never had such a positive experience at an optical shop! My glasses feel perfect and look great. The manager also assisted me in choosing my glasses and was extremely kind and helpful. Will most definitely go back!

Ch
Review №8

I got some glasses here today after being recommended by a family member. I worked with Jeff the owner and he was awesome! He helped me pick glasses that fit my face well and he had lots of options to choose from.What really impressed me was his ability to make the lenses on the spot. I literally walked in with no prescription and walked out in less than an hour with a pair of glasses. Ive never experienced anything like this. I know one thing. I found my go to eye glass shop. I recommend you check them out. Definitely where its at!

Vi
Review №9

Walked in to make an appointment and was able to be seen that same day - and even picked up my new glasses same day. A great small business in downtown NYC with excellent prices! Thank you.

Gr
Review №10

Excellent, friendly service. After asking me questions about my normal looking and reading activities, the doctor was able to provide a prescription which accommodates my near-sightedness as well as my need to look at a computer monitor all day. So excited that I dont need reading glasses anymore! And they were very patient and helpful in picking out frames and making decisions about the glasses.

Je
Review №11

I have bought numerous pairs of glasses from Optical Insight and I have had the best experience. Jeff is great and very honest, he always gives me the best prices. You could try on the most expensive glasses at the store and hell tell you not to get them if they dont look good or arent right for your face. They spend time with customers and they care. I wouldnt go anywhere besides Optical Insight for glasses. Do yourself a favor and check it out, plus the turn-around time is super fast - one day.

Sa
Review №12

UPDATE A YEAR LATER: tried to write a new review but apparently i can only write one. went into the shop today and Donna helped me pick out the perfect frames (my mom loves them) at around 3pm. she called the lens supplier while i was standing there and they confirmed the ones i needed were in stock so she asked for ASAP shipping so i could have them for the weekend. the gentleman who cuts the glass and assembles the glasses agreed to stay late for me as he was not going to be in the shop tomorrow. i got a call before 4:30pm letting me know that the glasses were done and available for pick up. he didn’t even need to stay late because they were done so fast. went from work to the shop and still caught my ferry with no issue! not all heroes wear capes, people!My dog ate my glasses... I swear. So i made a last minute appointment at 10:30 for 11:30, walked out at 12:15 with a completed eye exam and my choice of frames and came back at 5pm and picked up my glasses. Complete service in one day. Donna called the messenger to come pick up the frames for the order while i was standing right in front of her. Quick and professional service, very accommodating and kind staff. All very knowledgeable. Couldnt be happier.

Do
Review №13

I visited this establishment today and I was extremely impressed. The service was quick, the staff was very polite, price was right and I loved my new frames. I would recommend this place to any one wanting great service.

An
Review №14

Donna is the best - I have been there no less than 3xs in the past year and she’s picked glasses/sunglasses frames on spot. Easiest one stop office for someone who has dealt with contact and eyeware issues until I started going here

Aa
Review №15

Fantastic shop and doctor. Donna Jakubowski was professional and did a great job picking some new glasses. I would definitely recommend friends and family.

To
Review №16

I had been looking for a new optometrist for a long time and am so happy I found Optical Insight. Dr Raush and everyone else are excellent, very professional, and accommodating. Highly recommend!!

Sh
Review №17

The service here was beyond great. I stopped by just to view their frame collection and make a future appointment. Not only did they have a nice selection, they gave me my eye exam on the spot and I got my 2 pairs in LESS THAN 24HRS!!! I was there about 3:30pm and received a call at noon the VERY next day. This blew my mind because I am use the we have to mail it out response. Now I proudly own my first pair of Perscription sunglasses and new casual glasses.

Ke
Review №18

Extremely helpful and friendly. Came in with old frames I couldnt part with and got them changed to my prescription with new lens in 10 minutes. Would highly recommend to anyone!!!

T
Review №19

Great selection of frames at great prices. Everything from high end to economical and always discounted. They did an excellent job with my faded lenses and the price was good.

Ga
Review №20

I had an amazing experience with Donna, she was able to assist me and get me a great price on my glasses. I didn’t have to wait for days, they cut the lense on the spot. Thanks Donna and the staff at Optical!

Br
Review №21

Dont go anywhere else. Ive struggled for years finding a place that doesnt rip you off and make you wait ages for prescription sunglasses.I literally walked in the door, picked out frames and a couple hours later the glasses were hand delivered by Optical Insight to my doorman.Absolutely amazing!

Lu
Review №22

BEST optical store in Manhattan!Best selection of glasses, eye exams right on the spot. I returned several weeks later to repair a frame and was fixed on the spot as well. A+ service.

Ca
Review №23

Ive been going to Optical Insight for the better part of the last 3 years and honestly dont have enough good things to say about this place. Donna is the only one I trust to give me a y/n on frames and is the first to tell me honestly without judgement, which I think people could use a little more of. Jeff the owner is fantastic and theyve always been flexible and very fair in every aspect. I always look forward to stopping by and checking out their excellent collection of frames that is always changing and updating. Cannot recommend a place more than I do Optical Insight for your eye care needs.

Mi
Review №24

I have been going to Opitcal Insight for 2 years now and I love it. The customer service is great. Donna, the store manager, sat with me for 3 full hours trying on different pairs of glasses until I found the right frames. And then, in that same night, I was able to get my prescription lenses put into them and off I went. It was a great experience since I not only got an awesome pair of glasses at a reasonable price, but also everyone at the store was extremely personable and down to earth. In addition, the optician, Dr. Rapp, was intelligent and very nice as well. I would definitely recommend going here.

Co
Review №25

I had a great experience getting my eye exam and first pair of glasses. The turnaround was extremely fast and the staff were very helpful and pleasant.

Na
Review №26

If you’re busy then go there. THEY’RE FAST to get your glasses done

Ja
Review №27

Donna is the best! She saved the day when my contact ripped. Thank you again!

Ru
Review №28

Helped me out in a bind when I needed a set of contacts. Thank you guys!

Ta
Review №29

Horrible optometrist and customer service .They gave me the wrong prescriptions

Information
3 Photos
29 Comments
4.8 Rating
  • Address:1 New York Plaza, FDR Dr, New York, NY 10004, United States
  • Phone:+1 212-943-2360
Categories
  • Optician
  • Eye care center
  • Optometrist
Working hours
  • Monday:10am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:10am–5:30pm
  • Sunday:9:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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